Jay Cross

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The key to understanding what’s going on

Jay Cross

Here’s a mid-2003 article from an internal newsletter from Deloitte: Social Software: Get Affiliated. Social Software: Get Affiliated. Want to understand the emerging world of social software? While the technology is nothing spectacular, social software is one of the catalysts of the change.

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Your social wishlist

Jay Cross

Several vendors of social network suites have offered us incredibly deep discounts if we make up our minds in the next two days. I need you to give me a one-page list of the capabilties you require from social software to make the most of social learning and carry out your vision of what we need to do.

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Learning and KM: Separated at birth?

Jay Cross

A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making. DevLearn and KM World.

KM 38
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Come Together

Jay Cross

Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. Tags: Just Jay Meta-Learning. Cheap, simple conferencing tools let workers meet wherever there’s an online connection. Skype gives people the ability to place free video calls over the Net.

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Contents of the informal cloud book

Jay Cross

social software, 120, 121, 122. Tags: Business learning Innovation decision-making. Process Improvement, 78. responsibility, 29, 71, 108, 109, 110, 124, 134. Rob Cross, 144. ROI, 29, 31, 78, 79, 80, 81, 83, 128, 129, 130, 131, 132. ROII, 79, 83, 84, 85, 86. Sales, 49, 129, 164. SAP, 27, 119. SmartForce, 191. Steve Denning, 153.

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Ten years after

Jay Cross

Social mobile computing. Social software. Social accounting tools. Tags: The Future. Learning professionals will be helping to bake sound learning practices into these evolving structures. Self-organizing mesh networks. Community computing grids. Peer production networks. Group-forming networks. Something else.

Network 36
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Informal Learning 2.0

Jay Cross

Today’s learning is a mash-up of performance support, internal communications, collaboration, social software, real-time feeds, organization development, what’s left of knowledge management, collective intelligence, search, nurturing communities, and traditional learning. Tags: Business learning.