Jay Cross

article thumbnail

Dumping my land line

Jay Cross

I can’t count the times my “Google specialist” called to put me on page 1 of people’s results. I’ve been encouraging people to use my smartphone [ (510) 323-5380 ] for the last six months. Please make a note of it. The stupid land line is a phone-spam magnet. It rings two or three times a day.

Mac 59
article thumbnail

Giving my computers a break

Jay Cross

Viewers rate content on a TV embellished with the label ‘specialist’ superior to identical content on a TV labeled ‘generalist’ (they even found the picture clearer on the ‘specialist’ box).” ” It proved tough to put the theory into practice.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Leave Learning to Employees, sort of

Jay Cross

Instead of wringing his hands, he could: • have his team fill the roles Jane Hart advocates in Modern Workplace Learning: collaboration specialists, community managers, and performance advisors. The CLO feigns near helplessness. apply the new 70:20:10:100 performance framework to identify the gaps most rewarding to fill.

Wiki 36
article thumbnail

Generalities & specifics

Jay Cross

Do we have the right balance of generalists and specialists? Are we confident our organization is preparing leaders who will be able to deal effectively with the challenges of the future? Are we focused on the short-term or the long? Should we teach what we know or inspire people to discover what we don’t know?

article thumbnail

Whose learning are you responsible for?

Jay Cross

They are temps, specialists, consultants and service providers. Increasingly, organizations are sustained by people who are not on the payroll. These are contract workers and individuals called in for a particular project. Perhaps they work for an outsource provider.

Camera 45
article thumbnail

Learning while working

Jay Cross

. “The success of lifelong learning strategies and employment agendas require expanding access to learning opportunities in the workplace and demand that trainers are supported throughout their careers to upgrade their specialist and pedagogical knowledge and skills.&#.

article thumbnail

LearnTrends: Backchannel

Jay Cross

Chellie: We're slowly changing from learning specialists to business change analysts in my corp. Jon Folkestad: business owners usually know the business better than the LO. Moderator (Clark Quinn): ROI *can* Lead you awry, focus on need to impact business success by facilitating performance.