Skilful Minds

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Gossip, Collaboration, and Performance in Distributed Teams

Skilful Minds

A couple of studies released this summer dealing with performance and collaboration in teams merit consideration. Most managers have heard of the watercooler effect without ever having the meaning of the concept sink in to their understanding of how it relates to performance and collaboration.

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What are the Organizational Limits to Analytics in SCRM?

Skilful Minds

Recent studies, one by Sentiment360 and the other by FreshMinds, contend that social media monitoring tools aren't very accurate in measuring sentiment, much less influence. The insight isn't a new one and speaks to the now well-known issue of whether social media engagement is scalable.

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Finding the Social Core of Facebook Friends: Revisiting the Dunbar Number

Skilful Minds

The article addresses a similar issue outlined in an earlier post here on the influence of influentials on Twitter, which focused on findings of a recent study by members [.].

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Social Learning, Collaboration, and Team Identity

Skilful Minds

Recently, Mortensen continued researching the topic by studying 39 officially defined software and product development teams. Learning Experience Social Networks Web 2.0 e-Learning 2.0 social business design awareness Dachis Group distributed work empathy Internet Time Alliance shared experience social learning team identity twitter wiki.