ID Reflections

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MOOCs in Performance Support

ID Reflections

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. One of my recent posts talks about the differences ( some of them ) between an online course and a MOOC.

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What is Performance Support?

ID Reflections

Reading a post on Performance Support from my co-blogger and colleague triggered of the following response: Read on: Performance Support (PS) is, says Tony Karrer, “Making information available to workers instead of forcing them to memorize it. When is Performance Support needed? He calls them "Learning at the moment of need."

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Who are Instructional Designers? The existential dilemma.

ID Reflections

PS = Performance Support d. Business analysis with a focus on how providing training/performance support can impact the bottom line. To pinpoint a few critical skill sets required of an ID 2. Post type: reflective, discursive, open ended 3. Acronyms used: a. ID = Instructional Design b. BA = Business Analyst c.

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Building learning organizations require a paradigm shift!

ID Reflections

What if we first considered strategies that enabled knowledge gain, sharing and maintenance in the workplace and then backfilled with the appropriate training to support the gaps that remained? Building learning tools that both support and teach. In the meantime, employees turn to each other for support and to get their daily job done.

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Role of L&D in the 21C Workplace

ID Reflections

This is the world of work that L&D must support today. They must support an environment where continuous learning and innovation are the key differentiators. For a more holistic performance support and knowledge sharing, L&D will have to shift to enabling learning at an organizational as well as at an individual level.

Roles 167
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Learning Vs. Performance -- The Dichotomy

ID Reflections

Without a shift in these important paradigms, it could be difficult to see a change in performance in spite of putting in place every possible support. Recognizing those with a fixed mindset and providing them with the necessary support and coaching could lead to better performance. An interesting post on limiting beliefs here.

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From Courses to Micro-Learning

ID Reflections

performance support. While micro-learning can be viewed as a support to more formal and longer courses, this equation may change. Training and courses as we knew it when the world of work was certain are about to leave center stage. Today, workers need bursts and nuggets of learning a.k.a.