Trina Rimmer

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Repeat After Me: eLearning is a Technology Solution

Trina Rimmer

Question: Would you trust a realtor with no prior architecture or carpentry experience, or knowledge, to design and build your entire house by hand? Dear clients, In my 3+ years as a freelancer, I’ve worked with many different types of companies and organizations – everything from huge Fortune 500s with a global audience to small, local businesses with less than 20 employees. Helping small businesses gives me an opportunity to collaborate and design affordable, scalable learning solutions and lay a foundation of good practices. Spend money on good design. Rush job?

Feeling Creatively Blocked? Try Consciously Procrastinating

Trina Rimmer

Trust in your ability to float in the right direction. I've never been shy about my love/hate relationship with the corporate training video. Most suffer from a serious lack of authenticity and all but the rarest few come across as contrived, over-wrought, or  just plain silly (case in point: " Grill Skills "). But this time around, I felt creatively paralyzed. Delight Design Featured

Authenticity: The Secret Sauce of Learning?

Trina Rimmer

It's no small irony that training sends out mixed messages around authenticity, trust, and accountability. The following is a real outtake over-heard from an actual training class: "It's important when you speak to customers that you use your own words and feel comfortable in what you are saying. I've prepared some scripts that will help.". Authenticity as the Secret Sauce.

A Memo to the SMEs of the World

Trina Rimmer

But, unless you've been requested to focus on such things, please trust that your designer/developer will clean-up the visuals in a later version of the course. From: The Training Team. To: Subject Matter Experts. RE: 5 Tips for Avoiding SME/Training Team Communication Breakdowns. Thus it is in the spirit of collaboration that we, the Training Team, say the following: It's all your fault. 1.

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eLearning: In Fonts We Trust

I Came, I Saw, I Learned

Some Fonts Increase Trust A 2008 study by Sharath Sasidharan and Ganga Dhanesh for the Association of Information Systems found that typography can affect trust in eCommerce. by AJ George There is no denying that the most important thing about eLearning is solid content. But could you be inadvertently making your content harder to read and understand by using the wrong fonts?

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Building Trust in Sales: The Doctor is in… and Listening

ej4 eLearning

People buy from people they trust. And building trust means being willing to listen as much as anything else. The post Building Trust in Sales: The Doctor is in… and Listening appeared first on. Really, the title says it all. Why are we writing about something so obvious? Consider: The vast majority of sales and marketing literature discusses problem solving; most modern companies call their products and services solutions. [.]. eLearning Performance Improvement Sales Training

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Trust and betrayal

Clark Quinn

The thing that was critical to the success of the group was trust; you could trust it was safe to share professional opinions, seek out others’ such, as well as personal struggles. Ulimately, folks left the group because the trust had been broken. The bigger implication, of course, is that trust is a critical part of a learning culture, one where the best outcomes come from. And trust is a fragile thing.  It only takes one violation to make it hard to rebuild. I’ve been part of an online community for some years now, and it just blew up.

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eLearning: Using Fonts to Encourage Trust

I Came, I Saw, I Learned

Now there is more research to back up the theory that fonts encourage trust (or lack thereof) in content. The results are charted below:    Images via Benjamin Berman The overall assessment: despite the fact that the content was exactly the same, when the passage was presented in Baskerville it garnered more trust. In reality, it was testing the effects of fonts on truth.

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Trust, Tacit Knowledge and Social Business

ID Reflections

As I read the post on Resolvingthe Trust Paradox by John Hagel, I was reminded of two things—the talk on the power of vulnerability by Brene Brown and what Morten Hansen says about tacit knowledge sharing in hisbook Collaboration:How Leaders Avoid the Traps, Create Unity, and Reap Big Results. Strongties—as we know—are based on trust. In thiscontext, how do we build trust? Given that knowledge sharing and knowledgebuilding are much more than an exchange of information and updates and involvesthe realm of tacit knowledge, it is critical that we build trust first.

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Have Trust in Ability

CLO Magazine

Developing employees can inspire trust and improve the bottom line. There’s no doubt that trust plays a critical role in leadership. That’s why in my last column I introduced the four qualities that serve as cornerstones in building trusting relationships: being able, believable, connected and dependable. Yet his manager does not trust him — at least not yet. Without ability, you won’t be able to win someone’s full trust. But for many people, it is a fuzzy concept. He proudly informed her that he had Down syndrome.

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eLearning Content Proofreading: Don’t Trust Anything

Upside Learning

The other day, a colleague came up to me and asked me the how the word “sam-ma-ree” is spelt, which didn’t leave me surprised, floored, dumbfounded, or any of those adjectives. What was entertaining though, in an otherwise mundane day, was the bemused look on his face. The spellchecker thought the word Summery was perfectly fine. Well, it was, and it is. Do you?

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Build Trust with Technology-enabled Antitrust Compliance Training

CommLab India

Antitrust laws, often referred to as “competition laws” are enforced by the U.S government to ensure fair competition exists in an open market. It is illegal for any organization to participate directly or indirectly in activities leading to price rigging, corporate mergers, and more. So how to make sure your employees are aware of and adhere to these laws? Standards and Procedures.

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Earning Trust: An Executive Challenge

CLO Magazine

But trust is fleeting. In consulting firm BlessingWhite’s 2013 “Employee Engagement Research Report Update,” based on the feedback from 7,065 individuals worldwide, research confirms a strong correlation between trust in executives and immediate managers and engagement levels. Trust in executives is one high-performance component. But trust is not ubiquitous.

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Trust Me

The Peformance Improvement

The new social contract between employer and employee is no longer about loyalty; it’s about trust. Employees are saying, “I will work hard for you as long as you are trustworthy and you show that you trust me.” Employers are saying, “I can’t promise long-term employment, but if you are trustworthy and you trust me, I will support you and compensate you.” Face reality.

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The Four Pillars of Trust

CLO Magazine

Invest time to build trust and reap the rewards of strong relationships. lack of trust has reached epidemic proportions. The trust ratio is even worse for Congress. Securities and Exchange Commission member recently cited data showing that nearly 80 percent of Americans do not trust the financial system. Given sobering statistics like these, it’s clear that the ability to build and sustain trust is a core competency for any leader today. But trust is a notoriously complex issue. What is trust? Trust is a delicate thing.

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Trust, Employee Engagement, and Customer Service

The Peformance Improvement

The key to most successful relationships with customers, as it is in all relationships, is a sense of mutual trust. This "10X10" offers some suggestions for building trust. Trust your employees to resolve customer issues when and where they happen. Being responsive to customers, even if you can't fulfill their requests, helps build trust.

Survey: Bosses Rarely Apologize, Inspire Less Trust

CLO Magazine

The survey of both managers and employees in North America illustrates the inherent connection between how company leaders handle mistakes at work and employee trust and workplace engagement. According to the survey, the most egregious examples of bad boss behavior include: • Lying • Taking credit for others'' ideas or blaming employees unfairly • Gossiping • Poor communication • Lack of clarity Managers who do not take responsibility for workplace gaffes have a direct correlation to how much employees trust them. Boston — Nov.

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Wisetail LMS

Wisetail Works, the charitable giving arm of Bozeman indie tech firm, Wisetail, announced today a partnership with Bozeman’s new adventure bicycling club, “Project X” and the Gallatin Valley Land Trust to protect access to public trails while promoting cycling. The post WISETAIL WORKS ANNOUNCES $5,000 GRANT AND PARTNERSHIP WITH BOZEMAN’S ADVENTURE BIKE CLUB, “PROJECT X” AND THE GALLATIN VALLEY LAND TRUST appeared first on Wisetail. All Founder Perspective & #INDIETECH Wisetail Culture

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Leader's Simple Guide to Building and Retaining Trust

The Peformance Improvement

Trust seems to be in short supply these days. Democrats don’t trust Republicans. Israelis don’t trust Palestinians. Christians don’t trust Muslims. CEO’s don’t trust employees and vice versa. It’s a sad state of affairs, given that trust is essential for compromise, collaboration, and co-existence. Leaders can learn to build and retain the trust of others.

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Developing Trust in a Hierarchical Culture

The Peformance Improvement

The results are higher trust, increased productivity and rich creativity. Organizational culture has become a hot topic in the popular business press. Recently, GM’s culture has become front page news with calls for greater transparency and open communication, and with claims that culture is what got the company into trouble with government regulators and customers. These are possibilities.

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LN 03 - IMU's 5 Core Values - TRUST (VideoScribe & GoAnimate)


Here are the results: VideoScribe version: GoAnimate version: IMU''s Core Values - TRUST by ZaidLearn on GoAnimate Which one did you like more? As for visualizing and animating IMU''s core values (TRUST) as shown above, I suppose VideoScribe would be more appropriate, as it will give it a more corporate or grown up look (if that is what you want). What do you think?

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Four Tips: Building Trust and Credibility by Stacy Lindenberg

Learning Solutions Magazine

Teams and their leaders need trust and credibility within the larger organization if they are going to. Here are some symptoms of low trust, and key tips for raising credibility. succeed. Management Professional Development Training Strategies

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NHS Trust frees up more time for patient care with new elearning

Sponge UK

One of the largest NHS Trusts providing community, mental health, learning disability and social care services in England is transforming its workplace training with 13 new elearning modules aimed at helping to improve safety and free up more time for staff to spend with patients. The post NHS Trust frees up more time for patient care with new elearning appeared first on Sponge UK.

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Control, Trust, and the Future of Workplaces

The Peformance Improvement

Many leaders have great difficulty believing that their job is to make the people around them successful and great difficulty trusting the people they have hired. Trust is your first design choice. The answer to the trust question will shape all the subsequent choices that you make in the design of your organization and its future path in the market. One Human at a Time :  .

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Trust me on this

Jay Cross

The only way to make a man trustworthy is to trust him. It all boils down to trust. I’m more prone to promote informal learning than your average business manager because I think most workers are trustworthy at heart. To the extent that you trust workers to do the right thing, grant them the freedom to do it. Can I trust you to keep your hand out of the till? Distrust.

The Smart Worker : relies on a trusted network of friends and colleagues

Jane Hart

Tweet. This is the 5th in a series of postings about how L&D departments can move forward from their traditional role of creating, delivering and managing formal learning – to one that supports the wider needs of Smart Workers in the organisation. Of course, this is not really new; this is what people have always done in the workplace. For example -.

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Don’t Be Afraid of Change

CLO Magazine

They are: creating a sense of purpose, having authentic conversations, orienting people to the reality of possibility, embracing the common good, and trusting the emerging process. Leaders who can do these five things build trust. By building trust people can do things they were previously afraid or unable to do. Strategy change performance trustRobert E.

How Do You Know People Trust You?

Training Industry

You may be the most unquestioning, benevolent leader around but people may not trust you. I was teaching a coaching class to a group of leaders in a bank. I had to practically bribe someone to volunteer for a demonstration.  She said most people in her organization did not trust their peers. They felt others will do anything they can to get ahead, even betray trust. began asking about levels of trust in both the company and country cultures before I taught classes. This conversation requires they trust you. So what does this mean to you as a leader?

Adobe RoboHelp: In Word We Trust

I Came, I Saw, I Learned

To solve this, RoboHelp projects must be added to Word's trusted locations. I'll show you how to both Enable Word Macros and add projects to the trusted locations. Select  Trust Center  and then click  Trust Center Settings. Close the Trust Center and the options. Add RoboHelp Projects to Trusted Locations. Enabling Word Macros.

Key Elements of a Learning Culture

The Peformance Improvement

In addition to these methods of learning and performance improvement, the following social elements, are critical to a learning culture: Building trust – We need to believe that we can rely on leaders to keep their word, that they will do the right thing, and that they will not do anything that is intentionally harmful to us and the organization. Continue to keep them involved.

TRUST – if L&D is to have any impact, it's vital

Performance Learning Productivity

Trust is very important in our lives. As children we put our trust in our parents. As we grew we learned to make decisions regarding when we should trust and when we should be more circumspect. When we start a new job or project we spend time figuring out who we can turn to for advice, who we can trust, and whose advice we need to double-check. The difference is this.

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5 Strategies To Free Your Team From Organizational Silos


Build trust across your teams/departments Perhaps the biggest casualty organizations suffer from the creation of internal silos is the loss of trust between teams or departments. Of course, unlike the previous measures, building trust within your organization is not a short-term process. This in turn will create an environment where employees can trust both those in leadership and those they collaborate with to focus their collective energies toward a common objective and desire to succeed. the marketing team’s contribution).

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The Truth about Trust


Trust is the ultimate human currency.” Those two things are: Can I TRUST  this person? & Can I respect this person? Your ability to establish, build and maintain trust is critical for your ability to lead. ” – Bill McDermott, CEO of SAP. Leaders are constantly being judged on their trustworthiness. Leadership


How Beliefs Impact Company Culture


LearnLoft has 4 key beliefs and they go by S.O.F.T.  S stands for speed, O stands for openness, F stands for fun, and T stands for Trust. Trust is the ultimate human currency so without trust we don’t have influence and without influence leaders cannot lead. Leadership beliefs Employee trust videoWhat are your organizational  beliefs?