E-Learning Provocateur

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The beauty of customer education

E-Learning Provocateur

One of the tutorials isn’t titled How to use NARS #12 Cream Blending Brush ; it’s titled How to Recreate NARS’ Signature Smoky Eye. Similarly, another tutorial isn’t titled How to apply Violette Petal Bouche Matte ; it’s titled How to Create an Effortless Red Lip with Violette.

Custom 105
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Everyone is an SME

E-Learning Provocateur

So when you need someone to record a unit switching tutorial, who you gonna call? He’s no expert in superannuation, but he sure knows how to process a unit switch – even complicated ones. He processes dozens of them every day. It will be Sam, the unit switching expert.

Expertise 184
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The joy of UX

E-Learning Provocateur

This fellow did follow Step 2, but when the URL opened the app, it immediately required him to scroll through a tutorial. Argh… these steps were confusing… and I was oblivious to it because I had installed Aurasma ages ago and had long since done the tutorial and signed up. Then it asked him to sign up.

Scanning 100
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Drivers of Yammer use in the corporate sector

E-Learning Provocateur

I guess self-paced tutorials, user guides, tip sheets etc are less of an imperative when the system is so damn easy to use. Not only is it important for the user’s direct manager to be enthusiastic about Yammer and participate in it him- or herself, but it’s also important for the CEO, CFO, COO, CMO etc to do the same.

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Everyone is an SME

E-Learning Provocateur

So when you need someone to record a unit switching tutorial, who you gonna call? He’s no expert in superannuation, but he sure knows how to process a unit switch – even complicated ones. He processes dozens of them every day. It will be Sam, the unit switching expert.

Expertise 105
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25 more real-world examples of Virtual Reality

E-Learning Provocateur

This charming Kiwi uses 360° video to record pov tutorials for mobile productivity apps. In Africa, Meet the Soldier aims to increase empathy among warring cattle farmers, while Cisco and Dimension Data are helping save the rhino. “See the apps and devices in action, in the context of where we work, live and play.”

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The dawn of a new generation

E-Learning Provocateur

Another way of generating content – especially for process and system training – might include Captivate or Camtasia, which are really easy to use to produce handy tutorials. An important point to remember is that the operator on the phone might need to look up something quickly.

LMS 240