Allison Rossett

JULY 18, 2013

'You met Larry, my hair color consultant, in my prior post. The big day arrived. The time had come for Larry to work on my hair. It had been eight days since our brief diagnostic meeting. I was concerned that he wouldn’t remember me. But he did. Larry remembered my hair, my problem, and my goals. He urged us to review them together to make certain.

Lesson 178

Lesson Consulting iPad Performance 178

Allison Rossett

JULY 10, 2013

'Today I learned about consulting from a surprising source. It began at lunch yesterday, when my usually positive pal Ellie remarked that my hair wasn’t looking so great. I think the word she used was listless. The cut was fine. But she wondered about the color. What was up with the color? In order to tell this story I have to admit that I’ve been throwing color at my hair for years.

Consulting 198

Consulting Lesson Performance Support Performance 198

Allison Rossett

JULY 3, 2013

'Of course, Qualcomm is interested in mobile learning and support. The very global, San Diego-based company is the leading patent holder on 3G and 4G mobile technologies. Their self interest delivers benefits to the rest of us. As impetus for more and better mobile learning and performance support, they’ve launched WorkLearnMobile– The Mobile Learning Innovation Network.

Mobile 116

Mobile Case Study Augmented Reality Mobile Learning 116

Allison Rossett

MAY 23, 2013

'Mike Yonker , my guest blogger, is President of Learner Mobile for SVI Inc. Much of mobile training and development is broken. Few have the patience to go through courseware on a phone or even a tablet. Screens are small and content is long. Mobile can do so much more. Mobile was the buzz at the ASTD International Conference in Dallas in May, 2013.

Performance Support 183

Performance Support Performance Support Mobile 183

Allison Rossett

MAY 10, 2013

'Compliance training satisfies few who experience it. Not only do we often fritter away this opportunity, I have come to believe that compliance training promotes cynicism about all of workplace learning. Complaining about compliance is not good enough. I convened a panel devoted to improving compliance training at the Corporate Learning Summit conference in Chicago.

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Compliance Training Train Performance Support 231

Allison Rossett

APRIL 9, 2013

'When you look at the numbers associated with workplace learning and development, the investment in leader performance jumps out. Bersin Associates, now affiliated with Deloitte, wrote this in 2012: U.S. companies have increased leadership development spending 14 percent over 2011 levels to an estimated $13.6 billion in 2012. The Bersin group notes that this spending is extending beyond senior leaders and to mid-level and even first-level managers.

Mobile 160

Mobile Develop Masie Performance Support 160

Allison Rossett

MARCH 27, 2013

The learning organization of the last century focused on the classroom. That was challenge enough. Today, the canvas of the learning organization expands to include the classroom and the world of work. With humility about the influence of scheduled training events, learning leaders now are asked to deliver experiences, resources and relationships on demand, where and when needed.

Classroom 110

Classroom Social Networks Trust vendor 110

Allison Rossett

MARCH 13, 2013

No, not my first MOOC, Sarah Siegel’s. Sarah is my guest blogger. I appreciate Sarah’s enthusiasm for learning, experience, community and technology. That’s why I invited her to tell us what happened when she signed up for a MOOC on the subject of E-learning and Digital Culture. This is what she had to say: My first Massive Open Online Course (MOOC) experience – from late-January to early-March, 2013 – was both positive and negative.

Micro-Learning 192

Micro-Learning IBM Write Blog Virtual World 192

Allison Rossett

FEBRUARY 22, 2013

In spite of gripes about relevance, congruence with new technology, and sluggishness, I remain an instructional design fan. Why? ID is not perfect, but it is what we have, and it does tame the chaos that surrounds us– to some extent. I’m one of those people who appreciates the good old days of ID. Then we were devoted to clear and articulated outcomes, matching strategies to them, and provision of worked examples with lots of practice and feedback.

Instructional 134

Instructional Instruction Design Articulate 134

Allison Rossett

FEBRUARY 19, 2013

I can’t get enough of performance support. That passion began early, when I encountered the limitations of my own memory. It continues to this day as I discover even more flaws in my memory. Of course, I rely heavily on technology to help me travel, pack, commune, invest, eat and maximize the software residing on my computer. That’s all good for me.

Performance Support 110

Performance Support Performance Support Software 110

Allison Rossett

NOVEMBER 9, 2012

That technology sinner is me. I sinned this morning. I awoke at 5:30 AM to address an elearning conference in Europe via Adobe Connect. By 5:50 AM, with colorful earrings in my ears, and virtually suitable clothing on top, I was ready for the webinar. This isn’t about technology failure. Connect worked like a charm. Or I think it did. And therein lies the problem.

Technology 179

Technology Maslow eLearning Conferences Adobe Connect 179

Allison Rossett

OCTOBER 19, 2012

John Park is my guest blogger. I invited him to write this when I recognized my lack of clarity about the options for mobile development and delivery. I think you will enjoy his tour of our choices. We want to use mobile devices, but which mobile? There is great excitement about the potential of mobile devices for learning and support. It is hard to ignore the benefits of learning and information on demand, in close proximity to work.

Mobile 238

Mobile Performance Support Support Learning 238

Allison Rossett

OCTOBER 7, 2012

Jolie Kennedy is my guest blogger. I think you will enjoy her take on her learning experiences. Jolene writes: Summer 1989: Queens College, City University of New York. Madonna’s Like a Prayer blares on my headphones. It’s my first semester and I’m low man on the totem pole. I get classes no one wants… statistics and ethics. Ugh. College sucks! Stats class is a bust.

Cognitive 109

Cognitive Classes Learner Oasis 109

Allison Rossett

SEPTEMBER 19, 2012

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. In the 80s, I wrote a book about job aids. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support.

Performance Support 144

Performance Support Performance Training Train 144

Allison Rossett

SEPTEMBER 8, 2012

Words without actions. Words without actions. That’s how I described the status of mobile learning in an article in eLearn magazine ten months ago. My point then was that mobile offers immense potential for learning and support but that it is not yet making much of a difference in the enterprise. When San Diego State University (SDSU) colleague Jim Marshall and I surveyed more than a thousand educators in companies, agencies and universities about their eLearning practices, they reported

Mobile 205

Mobile Learning Performance Support eLearning Consultant 205

Allison Rossett

JUNE 19, 2012

Technology is not the answer. Not automatically. But many executives thought it would be so, that it was a matter of selection and investment. Now, many look back on prior enthusiasms for technology-based learning with tales to tell of dashed hopes. With hindsight, they know that nothing is automatic, not even mobile learning, and that success does not come easily.

Technology 137

Technology eLearning Consultant Consulting Performance Support 137

Allison Rossett

JULY 7, 2012

Suzanne Aurilio is my guest blogger. She and our SDSU colleagues have enjoyed some solid successes in bringing faculty to rely on and appreciate technology. Here is her story. I’ve been working with university faculty on teaching, learning and technology for almost ten years. During much of that time, I led a well-funded program in which we incentivized faculty to experiment with technologies to improve teaching and learning.

Course 149

Course Online Help Blackboard 149

Allison Rossett

JULY 12, 2012

Here is what a world without objectives might sound like– “I don’t know. What do you think? Last year we covered ice breakers. How about a session on humor this year?” “Well, I’m not entirely certain what scenario-based elearning would do for us, but I know our competitors are doing it.” “I want to build a great program for the reps, but not sure what to do.

Instructional 138

Instructional Instruction eLearning Analysis 138

Allison Rossett

JULY 17, 2012

Torrey Trust is my guest blogger. Her topic– personal learning networks, also known as PLNs. Here is a way for people to turn their interest in lifelong, independent learning AND social connections into a way of life. Here’s what Torrey has to say about PLNs: In 1968, Licklider & Taylor predicted that computers would be used as communication devices where individuals would connect and converse with others around the world to discuss a shared topic of interest.

Social Networks 198

Social Networks Network Education Ning 198

Allison Rossett

AUGUST 2, 2012

I do love them. I love apps because of what I can do on the go. Apps on my mobile devices enable practice, a quick lesson, a conversation with a coach or team, or a reminder about how it is that I might think about something. Here is the story of how apps helped Aaron Ifland, a doctoral student, who attends two universities 118 miles apart, and teaches at a third.

Education 111

Education Performance Support iPad Coaching 111

Allison Rossett

AUGUST 2, 2012

I do love them. I love apps because of what I can do on the go. Apps on my mobile devices enable practice, a quick lesson, a conversation with a coach or team, or a reminder about how it is that I might think about something. Here is the story of how apps helped Aaron Ifland, a doctoral student, who attends two universities 118 miles apart, and teaches at a third.

Education 111

Education Performance Support iPad Coaching 111

Allison Rossett

JULY 17, 2012

Torrey Trust is my guest blogger. Her topic– personal learning networks, also known as PLNs. Here is a way for people to turn their interest in lifelong, independent learning AND social connections into a way of life. Here’s what Torrey has to say about PLNs: In 1968, Licklider & Taylor predicted that computers would be used as communication devices where individuals would connect and converse with others around the world to discuss a shared topic of interest.

Social Networks 198

Social Networks Network Education Ning 198

Allison Rossett

JULY 12, 2012

Here is what a world without objectives might sound like– “I don’t know. What do you think? Last year we covered ice breakers. How about a session on humor this year?” “Well, I’m not entirely certain what scenario-based elearning would do for us, but I know they are going to like it.” “We got a really good speaker.

Instructional 138

Instructional Instruction eLearning Evalution 138

Allison Rossett

JULY 7, 2012

Suzanne Aurilio is my guest blogger. She and our SDSU colleagues have enjoyed some solid successes in bringing faculty to rely on and appreciate technology. Here is her story. I’ve been working with university faculty on teaching, learning and technology for almost ten years. During much of that time, I led a well-funded program in which we incentivized faculty to experiment with technologies to improve teaching and learning.

Course 149

Course Online Help Blackboard 149

Allison Rossett

APRIL 4, 2012

Guest blogger, Dave Basarab , introduces learning bursts. What is a learning burst? How do they work? Dave explains below. Suzanne Murphy, the head of leadership development programs for emerging leaders at IBM was at a crossroads. In the next few years, approximately 4,000 emerging leaders were going to begin their development track to place them into business management positions.

Simulations 127

Simulations Learning IBM Audio 127

Allison Rossett

APRIL 10, 2012

From my sunny office in San Diego, I checked into the happenings at CLO’s spring conference in Miami. I did this by tracking the twitter stream, #closym. One tweet grabbed my attention. A researcher reported that the keyword, webinar, was searched more often than the keyword, elearning. Think about that. People are seeking information about webinars more often than they are drawn to elearning.

eLearning Strategy 159

eLearning Strategy eLearning Consultant eLearning CLO 159

Allison Rossett

APRIL 21, 2012

A few years ago, Jim Marshall and I surveyed workplace learning professionals about elearning. Although we set out to learn about the contours of the elearning terrain, our project revealed much about instructional design practice today. We pursued this question: when doing elearning, what are you doing? Were learning professionals relying on webinars, on podcasts, on mobile learning?

Instructional 212

Instructional Instruction Design eLearning Strategy 212

Allison Rossett

APRIL 30, 2012

When I heard that Deloitte had purchased more than one hundred acres to construct a leader development facility in Dallas, I was stunned. What were they thinking? Then I heard that, in the midst of the great recession, they intended to spend as much as three hundred million dollars in constructing their center. What were they thinking? I harkened back to stays at other facilities devoted to the development of leaders.

Classroom 224

Classroom Teach Convert CLO 224

Allison Rossett

MAY 8, 2012

Meet Jeff Loube. My guest blogger is Jeff Loube. Jeff describes himself as a practitioner who has completed analysis and design projects such as basic, multi-engine and rotary wing pilot training, maintenance training systems, and maintenance training simulator design, prototyping and development. Jeff is managing editor of MS&T (Military Simulation and Training) magazine, [link].

Simulations 105

Simulations Technology Outstart Association LMS 105

Allison Rossett

MAY 10, 2012

I admit it. I love when people seek my opinion. That happened a lot in Denver, at ASTD 2012. I am entering the field. What do I do to make a success of it? Let’s pretend that somebody asked me to deliver a commencement speech in response to that question, preferably on a lush, ivy covered campus, near amiable watering holes. Thank you for inviting me to share this wonderful occasion with the workforce learning graduates of 2012… Let me begin by congratulating you on your career choice.

ASTD 107

ASTD Classes Learning Write Blog 107

Allison Rossett

MAY 17, 2012

Welcome two guest bloggers, Ken and Darby Hubbell, father and daughter. . First, from Ken– It is my humble opinion (and rather biased, I will admit) that my 8th grade daughter, Darby, is a prime example of what it means to be a 21st Century student. She is well on her way to a lifetime journey of learning, limited only by having enough time to obtain all the information and skills she desires.

Learning 170

Learning iPod Macromedia Picture 170

Allison Rossett

MAY 24, 2012

I’d like to introduce you to a friend, Rob Foshay. Rob is my guest blogger and a pal for decades. Here is what Rob has to say: So, you know what the gaps are between your company’s average performers, and their expert performers. And, you’ve done your analysis of the job skills involved. And you’ve done your gap analysis to figure out what the highest priorities are for training.

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Training Train Expertise Instructional 136

Allison Rossett

MAY 31, 2012

When I was a young professor of instructional design and technology at San Diego State University , students often sought advice on how to make decisions about outcomes and strategies. At that time, back in the late 70s, mostly they were concerned about instructional design for face-to-face classes. Even when working on classroom programs, they were flummoxed by the scores of decisions they had to make.

Analysis 168

Analysis Wiki Wimba Performance Support 168

Allison Rossett

JUNE 19, 2012

Technology is not the answer. Not automatically. But many executives thought it would be so, that it was a matter of selection and investment. Now, many look back on prior enthusiasms for technology-based learning with tales to tell of dashed hopes. With hindsight, they know that nothing is automatic, not even mobile learning, and that success does not come easily.

Technology 137

Technology eLearning Consultant Consulting Performance Support 137

Allison Rossett

JANUARY 10, 2012

Tweet Article from ASTD about the mix of formal and informal learning strategies: [link].

Informal Learning 100

Informal Learning Informal ASTD Learning 100

Allison Rossett

JANUARY 10, 2012

Tweet Photo by Frank Rogozienski Photography. The Long View: Feature from Training and Development Magazine. Full article: TD_Feb08_Rossett_LEGEND.

Training 100

Training Train Develop Photography 100

Allison Rossett

JANUARY 10, 2012

Tweet The new edition of Allison’s classic book, First Things Fast: First Things Fast: A Handbook for Performance Analysis , 2 nd edition. San Francisco: Pfeiffer/Wiley.

Analysis 100

Analysis Performance 100