Dashe & Thomson

What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

by Jolene Rowan. Education experts have said for years the important role performance support plays in building competency. It tackles head-on two fundamental challenges of learning: the limits of human memory and learner motivation.

How to Motivate Your Team: 12 Must-Have Methods For The L&D Manager

Dashe & Thomson

by Nell Gelhaus. Plenty of material is available for learning and development professionals who are looking for ways to increase their employees’ desire to learn. In fact, we’ve even written about it. But what about your team?

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What Are Yours? Top Ten Cognitive Biases in Learning

Dashe & Thomson

Cognitive biases – or the tendency to think in certain ways that lead to systematic deviations from a standard rationality or good judgment – color almost every aspect of our daily lives. We all have them, whether we want to admit it or not.

Elevate Your eLearning: How To Storyboard Like A Boss

Dashe & Thomson

by Claire Narum. Good eLearning doesn’t simply create itself (though that would be great, wouldn’t it?). Just like every Beyoncé starts by singing into a hairbrush in front of the mirror, every great eLearning begins as a storyboard. The trouble lies in knowing where to start and what to include.

2018 Customer Training Goals

Are your customer training goals actually achievable? Or will they be cast aside as your team gets caught up in their daily tasks? If you’re not sure, this guide can help.

The Magic of the Hero’s Journey in Learning Engagement

Dashe & Thomson

by Shane Lueck. Training needs to be engaging. What else is new? At this point, that concept is exhausted. It’s been the topic du jour of articles, webinars, conference break-out sessions, office meetings, and any other resource you can name.

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How To Work With Subject Matter Experts

Dashe & Thomson

By: Andrea May, Fiona Quigley, and Dawn Mahoney. Subject Matter Experts

So You Think You Can Change: 3 Quick Tips for Conducting a Change Readiness Assessment

Dashe & Thomson

by Amber Pandya. Your company is implementing yet another change. You swear you just got accustomed to your job’s day-to-day technology process, and now corporate is rolling out a new software that’s supposedly going to help you do it better.

Why Your Training Is Failing. And How To Fix It

Dashe & Thomson

by Shane Lueck. It seems outlandish to consider that the amount spent by companies on training has risen steadily over the past decade, culminating in a whopping $70.65 billion spent on training expenditures by U.S. firms in 2016 alone.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

How To Use Images Creatively In Your ELearning Design

Dashe & Thomson

by Eric Berget & Andy Schiemo. Dashe & Thomson's award-winning creative director, Eric Berget, explains how to use images creatively in your eLearning design. Beware the floating rectangle! Design ELearning Visual Design

The Surge of Corporate Training Videos: 6 Styles to Engage Your Learners

Dashe & Thomson

During our annual development team retrospective, we realized that video has begun to comprise an increasingly larger share of our project portfolio.

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5 Brain Facts That Influence How People Learn

Dashe & Thomson

If you want to create powerful learning experiences, it’s very helpful to get an understanding of how the brain works. While technology changes at an incredible rate, the brain evolves slowly.

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Is Workplace Sexual Harassment Training Effective?

Dashe & Thomson

We’ve recently received a flood of inquiries on sexual harassment training, from updating outdated and ineffective old training to realizing the need to establish such training. It comes as no surprise in the light of recent events from the entertainment industry to Congress, and the ascent of the #metoo movement. Organizations are taking the very necessary steps to keep their employees safe (and protect themselves from liability).

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

22 Free e-Learning and Graphic Design Resources

Dashe & Thomson

Everyone loves a freebie. The problem with many free resource sites is that you are often inundated with so much unusable garbage that it’s hard not to feel like you are wasting your time.

Tim Gunn's “Natty Approach” to Learning

Dashe & Thomson

by Shane Lueck. Anyone familiar with Tim Gunn knows that he does everything with a certain level of finesse. As the Emmy-winning mentor extraordinaire from Project Runway , viewers are well aware of his passionate, witty, and firm approach as a mentor to the designers.

How to Get ROI by Using Social Media for Learning

Dashe & Thomson

By Amber Pandya. ROI Social Media Social Learning

How To Be An Effective Leader During A Crisis

Dashe & Thomson

by Emily Walters , guest author. Leadership Project Management/Project Delivery

Content Planning Map: A Template for Training Teams

Are you delivering disjointed feature-based training? Rather than looking at small tasks, focus training content on goals that you want your students to achieve. Download the template to learn how!

Who Is Derailing Your Learning Project? (And How Can You Stop Them?)

Dashe & Thomson

Great news! That learning project you’ve nurtured through countless meetings and rolls of red tape has finally come to fruition, and you’re starting to get down to business. But wait – something’s not quite right. Why does it feel like the team is spinning out of control?

Quality Assurance vs. Quality Control: What's the Difference?

Dashe & Thomson

by Heather Sather. The terms “Quality Control” (QC) and “Quality Assurance” (QA) frequently create confusion among learning professionals. Because it's common for the same team or person to handle both functions, the terms are often used interchangeably.

13 Critical Questions to Ask Your Client When Scoping a Learning Development Engagement

Dashe & Thomson

As a salesperson in the enterprise learning industry, a critical responsibility of mine is to obtain the necessary information from a client in order to appropriately scope a solution. Many times the client won’t have all of the answers, in which case it is even more important to find them.

12 Reasons Why MOOCs Will Change the World

Dashe & Thomson

As a learning consultancy, it’s important for us to stay at the forefront of the education landscape. Our clients rely on us to bring solutions that are both proven and fresh – not an easy task by any means. While not yet proven, a new learning trend that has caught [.]

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The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

The Forgotten Role of Reflection in Learning

Dashe & Thomson

John Dewey, a noted psychologist, philosopher and educational reformer, once said, “We do not learn from experience…we learn from reflecting on experience.” Reflection in the context of learning can be described as linking ideas and constructing meaning from our experiences.

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The Seven Archetypes of Subject Matter Experts

Dashe & Thomson

We need subject matter experts as much as we need air in order to do our jobs effectively. Some SMEs are fantastic, devoting the time and attention your project deserves without argument or complaint. However, SMEs are human, too (can you believe it?) and sometimes need a bit of help or encouragement to perform at their best due to other demands in their work and personal lives. We've found that generally, SMEs can be grouped into seven categories, or archetypes.

The Power of Chunking: How To Increase Learner Retention

Dashe & Thomson

In 1980, K. Anders Ericsson and his colleagues published a fascinating experiment. They took a student of average intelligence, memory capacity, and IQ and had an experimenter test the limits of his memory.

5 Ways To Make Corporate Learning More Effective

Dashe & Thomson

While at the dentist last week, I was asked the usual questions, including, “Have you been flossing regularly?” ” This question triggered a memory of the dentist from over ten years ago.

The Essential Template for Your Customer Training Strategy

Looking to build your customer training strategy? The process can be overwhelming, if you don’t have a set plan from the start. This template can help.

5 Things Millennials Want From Training

Dashe & Thomson

The growing workforce of fresh faced millennials and GenY workers has many organizations concerned, with millennials being called the “Me Me Me Generation.”

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3 Ways To Intrinsically Motivate Learners

Dashe & Thomson

The carrot and stick model of motivation is known to work in the short run, but how can you motivate employees to continue interest in eLearning for the long run without constant need to dig up more rewards?

5 Reasons Why You Should Be Using Storytelling In Training

Dashe & Thomson

Storytelling has been a popular tool for learning since the dawn of civilization, but thanks to technology bringing new mediums for storytelling, it has been on the rise in training in the workplace.

13 Free e-Learning Resources to Make Your Courses Beautiful

Dashe & Thomson

by: Andy Schiemo. Does your eLearning feel stale or still have that 1990s vibe? Are you bored with your existing stock photography? Are you still using photos that look like this? Free Resources

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Custom vs. Off The Shelf Training: Which Should You Choose?

Dashe & Thomson

You've finally completed your training needs assessment and have discovered your salespeople need training on effective negotiation skills. You're familiar with off the shelf training courses for sales teams and wonder whether general training on sales closing techniques would be suitable. Or, is custom training the route to take? ELearning

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How to Evaluate Learning: Kirkpatrick Model for the 21st Century—A Revision

Dashe & Thomson

I was asked by Wendy Kirkpatrick to remove the copyrighted Kirkpatrick diagrammatic model from my original blog post, How to Evaluate Learning: Kirkpatrick Model for the 21st Century. This revised post includes a step-by-step table as a replacement for that diagram.

How to Evaluate Learning: Kirkpatrick Model for the 21st Century—A Revision

Dashe & Thomson

I was asked by Wendy Kirkpatrick to remove the copyrighted Kirkpatrick diagrammatic model from my original blog post, How to Evaluate Learning: Kirkpatrick Model for the 21st Century. This revised post includes a step-by-step table as a replacement for that diagram.

Five Steps For Conducting a Training Needs Assessment

Dashe & Thomson

A couple years ago we published 13 Critical Questions to Ask Your Client When Scoping a Learning Engagement. The post captured considerable attention, probably since the task of conducting a training needs assessment can be both a moving target and an ambiguous one. Needs Assessment

Aligning Customer Training With Certifications

Want to deliver a cohesive customer training certification program? From strategy to systems to job functions, it's time for us to reassess how learning and certifications are delivered together. Download the guide to see how!