Dashe & Thomson

What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

by Jolene Rowan. Education experts have said for years the important role performance support plays in building competency. It tackles head-on two fundamental challenges of learning: the limits of human memory and learner motivation.

Performance Support Tools From Quick Reference Guides To Mobile Apps

Dashe & Thomson

If you were asked what you ate for dinner 3 weeks ago, would you remember? On average, we forget 80% of what has happened, including what we’ve learned, in the past 30 days. Now, let’s apply this concept to the workplace. A recent study 1 suggests that 19.8%

How to Motivate Your Team: 12 Must-Have Methods For The L&D Manager

Dashe & Thomson

by Nell Gelhaus. Plenty of material is available for learning and development professionals who are looking for ways to increase their employees’ desire to learn. In fact, we’ve even written about it. But what about your team?

Elevate Your eLearning: How To Storyboard Like A Boss

Dashe & Thomson

by Claire Narum. Good eLearning doesn’t simply create itself (though that would be great, wouldn’t it?). Just like every Beyoncé starts by singing into a hairbrush in front of the mirror, every great eLearning begins as a storyboard. The trouble lies in knowing where to start and what to include.

3 Reasons to Prioritize On-Demand Customer Training

How can you provide a great onboarding experience while keeping up with a growing customer base? By leveraging on-demand training. This guide describes three benefits of adding on-demand training to your onboarding process. Click here to download.

A Client's Guide to the eLearning Review Process

Dashe & Thomson

What comes to mind when you hear “review process?” A headache? A thousand papers to pore over? Crying into your coffee? Reviewing your eLearning modules throughout the course of their production shouldn’t feel this way. But without clear roles and expectations, re-work and deadline extensions are definite risks. Custom eLearning design and development requires smooth collaboration between you and the development team. The test of this collaboration occurs during each eLearning review cycle.

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The Magic of the Hero’s Journey in Learning Engagement

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by Shane Lueck. Training needs to be engaging. What else is new? At this point, that concept is exhausted. It’s been the topic du jour of articles, webinars, conference break-out sessions, office meetings, and any other resource you can name.

ROI 189

So You Think You Can Change: 3 Quick Tips for Conducting a Change Readiness Assessment

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by Amber Pandya. Your company is implementing yet another change. You swear you just got accustomed to your job’s day-to-day technology process, and now corporate is rolling out a new software that’s supposedly going to help you do it better.

Change 181

6 Steps For Successful Corporate Training Video Production

Dashe & Thomson

Videos are some of the best training tools available in today’s corporate world. For one, they bring concepts to life and engage learners on an emotional level. Would you rather read a complex manual on how to fix a leaky faucet, or watch a five-minute YouTube video on the subject? It is often more convenient and cost-effective to produce training videos than it is to organize in-person training, especially if you’re dealing with audiences spread across multiple shifts, locations, or time zones.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

Five Steps For Conducting a Training Needs Assessment

Dashe & Thomson

A couple years ago we published 13 Critical Questions to Ask Your Client When Scoping a Learning Engagement. The post captured considerable attention, probably since the task of conducting a training needs assessment can be both a moving target and an ambiguous one. Needs Assessment

Using Memory Engineering to Aid Learning Retention

Dashe & Thomson

Recently I was re-reading my first-ever post for this blog, based on an article in Wired magazine entitled “Clive Thompson on Memory Engineering." The gist of it was that a (then) new service called 4SquareAnd7YearsAgo would summarize and email your Foursquare “check-ins” from a year before, resulting in, as Thompson calls it, “a curiously powerful daily jolt of reminiscence.”.

How To Train Your Millennial

Dashe & Thomson

There are 83.1 millennials in the U.S. , and they get a bad rap. They are often characterized as a generation continually over-rewarded for under-performance.

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How To Use Images Creatively In Your ELearning Design

Dashe & Thomson

by Eric Berget & Andy Schiemo. Dashe & Thomson's award-winning creative director, Eric Berget, explains how to use images creatively in your eLearning design. Beware the floating rectangle! Design ELearning Visual Design

Images 177

How to Price and Package Customer Training

To charge or not to charge? That is the question many customer training teams are facing today. The answer, however, is not always a straightforward yes or no. Download this guide to learn more.

Scenario-Based Learning: Choose Your Own Learning Adventure

Dashe & Thomson

“Experience is the best teacher,” they say. Scenario Based learning Branching

What Affects the Cost of eLearning Development?

Dashe & Thomson

Every year, an increasing number of organizations use eLearning to deliver more of their training. As eLearning tools evolve, they continue to offer more functionality at a lower cost, making eLearning an increasingly attractive alternative – or complement – to traditional training methods. So, exactly, how much does eLearning cost? What variables affect that cost?

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Instructional Design Models: Comparing ADDIE, Bloom, Gagne, & Merrill

Dashe & Thomson

On a recent business trip, I was reminded that even though I live in the world of instructional design every day, how difficult the concept can be to explain to someone who doesn't. Here’s a breakdown of common processes and principles. Instructional Design

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How To Work With Subject Matter Experts

Dashe & Thomson

By: Andrea May, Fiona Quigley, and Dawn Mahoney. Subject Matter Experts

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The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

How To Be An Effective Leader During A Crisis

Dashe & Thomson

by Emily Walters , guest author. Leadership Project Management/Project Delivery

Training Your Modern Workforce Without Gadgets and Gizmos

Dashe & Thomson

As more millennials join the workforce and corporate cultures trend in the direction of faster onboarding and employee production, there is an increasing need to modernize training efforts to keep up. New innovations are being developed every day with more advanced LMS systems, app-based eLearning, virtual reality systems, and the list goes on.

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13 Free e-Learning Resources to Make Your Courses Beautiful

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by: Andy Schiemo. Does your eLearning feel stale or still have that 1990s vibe? Are you bored with your existing stock photography? Are you still using photos that look like this? Free Resources

Team Training in Healthcare Training Programs: Vital For Patient Safety

Dashe & Thomson

You’ll find the term “patient-centered care” floating around in the mission statements of many a hospital and clinic. The patient-centered care model focuses on the patient’s health and experience during every interaction with healthcare professionals. In this model of care, the patient is considered an integral part of their own treatment team.

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Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help.

Who Is Derailing Your Learning Project? (And How Can You Stop Them?)

Dashe & Thomson

Great news! That learning project you’ve nurtured through countless meetings and rolls of red tape has finally come to fruition, and you’re starting to get down to business. But wait – something’s not quite right. Why does it feel like the team is spinning out of control?

Is Workplace Sexual Harassment Training Effective?

Dashe & Thomson

We’ve recently received a flood of inquiries on sexual harassment training, from updating outdated and ineffective old training to realizing the need to establish such training. It comes as no surprise in the light of recent events from the entertainment industry to Congress, and the ascent of the #metoo movement. Organizations are taking the very necessary steps to keep their employees safe (and protect themselves from liability).

Using Training Audience Analysis To Inform Training Design

Dashe & Thomson

You can’t find anything written about how to conduct a Training Needs Assessment that doesn’t include “know your audience.” Most guides go something like this: Needs Assessment

19 Productivity-Boosting Apps for L&D Project Managers

Dashe & Thomson

The project management profession is growing into its own. Just last year, the Bureau of Labor Statistics issued project management its own occupational category , a confirmation that project managers are more important players than ever.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Tim Gunn's “Natty Approach” to Learning

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by Shane Lueck. Anyone familiar with Tim Gunn knows that he does everything with a certain level of finesse. As the Emmy-winning mentor extraordinaire from Project Runway , viewers are well aware of his passionate, witty, and firm approach as a mentor to the designers.

Why Your Training Is Failing. And How To Fix It

Dashe & Thomson

by Shane Lueck. It seems outlandish to consider that the amount spent by companies on training has risen steadily over the past decade, culminating in a whopping $70.65 billion spent on training expenditures by U.S. firms in 2016 alone.

Transformative Learning Theory In Action

Dashe & Thomson

Eureka! Many remember 2001: A Space Odyssey for depicting one of the most famous epiphanies in cinema history. With bones splintering across the screen and kettle drums thundering in the background, a solitary ape invented a weapon in an electrifying moment of inspiration. It probably would have shouted, “Eureka!” too, if it could utter anything more than simple grunts. Yet, how well do you think the ape retained that lesson?

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User Experience Design in eLearning

Dashe & Thomson

Are you one who scowls at confusing signage on the highway? Reprimands your laptop when filling out unclear online forms? Scoffs at designs that don’t communicate efficiently? You, my friend, are a victim of bad user experience design, and you’re not alone. User Experience, or if you want to sit at the cool table—“UX,” is a broad term most often used within the web design world. User Experience is defined as a person’s perceptions of and responses to the use of a product, system, or service.

Design 131

How to Price and Package Customer Training

To charge or not to charge? That is the question many customer training teams are facing today. The answer, however, is not always a straightforward yes or no. Download this guide to learn more.

How To Create An "Ask An Expert" Storyline Interaction

Dashe & Thomson

Dashe & Thomson's award-winning creative director, Eric Berget, explains how to use the free storyline template he's created for your use. This "Ask An Expert" interaction is a useful branching tool for your elearning modules with scenario-based content, where your user has to make a decision based on input from colleagues or an expert. Enjoy, and download the file below the video. Authoring Tools ELearning

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Beyond The Power Lunch: The Networking Edge You Need To Know

Dashe & Thomson

Networking is not a new concept. It used to mean the power lunch, golfing with colleagues, or drinks after work. Then came the growth of associations, conferences, and trade shows. And now networking has changed dramatically with online resources like LinkedIn and Facebook.

Watch your (eLearning) Tone: Top Techniques in Visual Design

Dashe & Thomson

Let’s talk about tone in eLearning: how to find the right tone and how to be creative with the look and feel of a course. First, what is tone? Why is this important? E-Learning, like almost any form of communication, is not simply just about WHAT you say, but HOW you say it.

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What Are Yours? Top Ten Cognitive Biases in Learning

Dashe & Thomson

Cognitive biases – or the tendency to think in certain ways that lead to systematic deviations from a standard rationality or good judgment – color almost every aspect of our daily lives. We all have them, whether we want to admit it or not.

Move Beyond Learning to Applying: A Modern Management Development Program

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.