Dashe & Thomson

What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

by Jolene Rowan. Education experts have said for years the important role performance support plays in building competency. It tackles head-on two fundamental challenges of learning: the limits of human memory and learner motivation.

What Affects the Cost of eLearning Development?

Dashe & Thomson

Every year, an increasing number of organizations use eLearning to deliver more of their training. As eLearning tools evolve, they continue to offer more functionality at a lower cost, making eLearning an increasingly attractive alternative – or complement – to traditional training methods. So, exactly, how much does eLearning cost? What variables affect that cost?

How to Motivate Your Team: 12 Must-Have Methods For The L&D Manager

Dashe & Thomson

by Nell Gelhaus. Plenty of material is available for learning and development professionals who are looking for ways to increase their employees’ desire to learn. In fact, we’ve even written about it. But what about your team?

Elevate Your eLearning: How To Storyboard Like A Boss

Dashe & Thomson

by Claire Narum. Good eLearning doesn’t simply create itself (though that would be great, wouldn’t it?). Just like every Beyoncé starts by singing into a hairbrush in front of the mirror, every great eLearning begins as a storyboard. The trouble lies in knowing where to start and what to include.

Why Every Tech Company Needs a Customer Enablement Program

Want to increase your customer lifetime value? Join Skilljar's next webinar on 4/19! Learn why the subscription economy matters, and how you can set your customers up for success from day one. Register now.

The Magic of the Hero’s Journey in Learning Engagement

Dashe & Thomson

by Shane Lueck. Training needs to be engaging. What else is new? At this point, that concept is exhausted. It’s been the topic du jour of articles, webinars, conference break-out sessions, office meetings, and any other resource you can name.

So You Think You Can Change: 3 Quick Tips for Conducting a Change Readiness Assessment

Dashe & Thomson

by Amber Pandya. Your company is implementing yet another change. You swear you just got accustomed to your job’s day-to-day technology process, and now corporate is rolling out a new software that’s supposedly going to help you do it better.

Using Memory Engineering to Aid Learning Retention

Dashe & Thomson

Recently I was re-reading my first-ever post for this blog, based on an article in Wired magazine entitled “Clive Thompson on Memory Engineering." The gist of it was that a (then) new service called 4SquareAnd7YearsAgo would summarize and email your Foursquare “check-ins” from a year before, resulting in, as Thompson calls it, “a curiously powerful daily jolt of reminiscence.”.

Training Your Modern Workforce Without Gadgets and Gizmos

Dashe & Thomson

As more millennials join the workforce and corporate cultures trend in the direction of faster onboarding and employee production, there is an increasing need to modernize training efforts to keep up. New innovations are being developed every day with more advanced LMS systems, app-based eLearning, virtual reality systems, and the list goes on.

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Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Instructional Design Models: Comparing ADDIE, Bloom, Gagne, & Merrill

Dashe & Thomson

On a recent business trip, I was reminded that even though I live in the world of instructional design every day, how difficult the concept can be to explain to someone who doesn't. Here’s a breakdown of common processes and principles. Instructional Design

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Using Training Audience Analysis To Inform Training Design

Dashe & Thomson

You can’t find anything written about how to conduct a Training Needs Assessment that doesn’t include “know your audience.” Most guides go something like this: Needs Assessment

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Five Steps For Conducting a Training Needs Assessment

Dashe & Thomson

A couple years ago we published 13 Critical Questions to Ask Your Client When Scoping a Learning Engagement. The post captured considerable attention, probably since the task of conducting a training needs assessment can be both a moving target and an ambiguous one. Needs Assessment

How To Use Images Creatively In Your ELearning Design

Dashe & Thomson

by Eric Berget & Andy Schiemo. Dashe & Thomson's award-winning creative director, Eric Berget, explains how to use images creatively in your eLearning design. Beware the floating rectangle! Design ELearning Visual Design

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State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

Scenario-Based Learning: Choose Your Own Learning Adventure

Dashe & Thomson

“Experience is the best teacher,” they say. Scenario Based learning Branching

How To Work With Subject Matter Experts

Dashe & Thomson

By: Andrea May, Fiona Quigley, and Dawn Mahoney. Subject Matter Experts

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How To Train Your Millennial

Dashe & Thomson

There are 83.1 millennials in the U.S. , and they get a bad rap. They are often characterized as a generation continually over-rewarded for under-performance.

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Team Training in Healthcare Training Programs: Vital For Patient Safety

Dashe & Thomson

You’ll find the term “patient-centered care” floating around in the mission statements of many a hospital and clinic. The patient-centered care model focuses on the patient’s health and experience during every interaction with healthcare professionals. In this model of care, the patient is considered an integral part of their own treatment team.

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How to Price and Package Customer Training

To charge or not to charge? That is the question many customer training teams are facing today. The answer, however, is not always a straightforward yes or no. Download this guide to learn more.

Is Workplace Sexual Harassment Training Effective?

Dashe & Thomson

We’ve recently received a flood of inquiries on sexual harassment training, from updating outdated and ineffective old training to realizing the need to establish such training. It comes as no surprise in the light of recent events from the entertainment industry to Congress, and the ascent of the #metoo movement. Organizations are taking the very necessary steps to keep their employees safe (and protect themselves from liability).

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13 Free e-Learning Resources to Make Your Courses Beautiful

Dashe & Thomson

by: Andy Schiemo. Does your eLearning feel stale or still have that 1990s vibe? Are you bored with your existing stock photography? Are you still using photos that look like this? Free Resources

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How To Be An Effective Leader During A Crisis

Dashe & Thomson

by Emily Walters , guest author. Leadership Project Management/Project Delivery

Who Is Derailing Your Learning Project? (And How Can You Stop Them?)

Dashe & Thomson

Great news! That learning project you’ve nurtured through countless meetings and rolls of red tape has finally come to fruition, and you’re starting to get down to business. But wait – something’s not quite right. Why does it feel like the team is spinning out of control?

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

Transformative Learning Theory In Action

Dashe & Thomson

Eureka! Many remember 2001: A Space Odyssey for depicting one of the most famous epiphanies in cinema history. With bones splintering across the screen and kettle drums thundering in the background, a solitary ape invented a weapon in an electrifying moment of inspiration. It probably would have shouted, “Eureka!” too, if it could utter anything more than simple grunts. Yet, how well do you think the ape retained that lesson?

Why Your Training Is Failing. And How To Fix It

Dashe & Thomson

by Shane Lueck. It seems outlandish to consider that the amount spent by companies on training has risen steadily over the past decade, culminating in a whopping $70.65 billion spent on training expenditures by U.S. firms in 2016 alone.

Tim Gunn's “Natty Approach” to Learning

Dashe & Thomson

by Shane Lueck. Anyone familiar with Tim Gunn knows that he does everything with a certain level of finesse. As the Emmy-winning mentor extraordinaire from Project Runway , viewers are well aware of his passionate, witty, and firm approach as a mentor to the designers.

19 Productivity-Boosting Apps for L&D Project Managers

Dashe & Thomson

The project management profession is growing into its own. Just last year, the Bureau of Labor Statistics issued project management its own occupational category , a confirmation that project managers are more important players than ever.

Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help.

User Experience Design in eLearning

Dashe & Thomson

Are you one who scowls at confusing signage on the highway? Reprimands your laptop when filling out unclear online forms? Scoffs at designs that don’t communicate efficiently? You, my friend, are a victim of bad user experience design, and you’re not alone. User Experience, or if you want to sit at the cool table—“UX,” is a broad term most often used within the web design world. User Experience is defined as a person’s perceptions of and responses to the use of a product, system, or service.

How To Create An "Ask An Expert" Storyline Interaction

Dashe & Thomson

Dashe & Thomson's award-winning creative director, Eric Berget, explains how to use the free storyline template he's created for your use. This "Ask An Expert" interaction is a useful branching tool for your elearning modules with scenario-based content, where your user has to make a decision based on input from colleagues or an expert. Enjoy, and download the file below the video. Authoring Tools ELearning

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Beyond The Power Lunch: The Networking Edge You Need To Know

Dashe & Thomson

Networking is not a new concept. It used to mean the power lunch, golfing with colleagues, or drinks after work. Then came the growth of associations, conferences, and trade shows. And now networking has changed dramatically with online resources like LinkedIn and Facebook.

Custom vs. Off The Shelf Training: Which Should You Choose?

Dashe & Thomson

You've finally completed your training needs assessment and have discovered your salespeople need training on effective negotiation skills. You're familiar with off the shelf training courses for sales teams and wonder whether general training on sales closing techniques would be suitable. Or, is custom training the route to take? ELearning

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Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

The Seven Archetypes of Subject Matter Experts

Dashe & Thomson

We need subject matter experts as much as we need air in order to do our jobs effectively. Some SMEs are fantastic, devoting the time and attention your project deserves without argument or complaint. However, SMEs are human, too (can you believe it?) and sometimes need a bit of help or encouragement to perform at their best due to other demands in their work and personal lives. We've found that generally, SMEs can be grouped into seven categories, or archetypes.

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