Dashe & Thomson

Uncovering Performance Gaps With Front End Analysis

Dashe & Thomson

The ADDIE model has served the instructional design community well for decades. For the uninitiated, ADDIE stands for: Analysis. Design. Development. Implementation. Evaluation. But in the “real world,” the analysis phase is often curtailed, if not overlooked outright. Decision-makers are often not versed in the ADDIE methodology. They may make the assumption that training is required as part of a project because it seems obvious. We develop a new system or procedure, and we train it.

What Is Performance Support? And Why Won't People Stop Talking About It?

Dashe & Thomson

by Jolene Rowan. Education experts have said for years the important role performance support plays in building competency. It tackles head-on two fundamental challenges of learning: the limits of human memory and learner motivation.

Selecting Metrics For Training Evaluation and Calculating ROI

Dashe & Thomson

Measuring impact is important for those responsible for evaluating the success of their organization’s training programs. However, it can be cost-prohibitive and resource-intensive to obtain data needed to analyze the program’s impact. So, what can we do to identify metrics to help discover the training program ROI? Training Evaluation

The SMEs Guide To Working With An Instructional Designer

Dashe & Thomson

So, you’ve been asked to be a SME - a Subject Matter Expert - on an upcoming training project? Congratulations! It’s a big deal to be considered an expert. Your knowledge, and the relationship you form with the instructional designer (ID) picking your brain, will be vital to the success of your team’s training project. If it’s your first time around the block as a SME (or if you just want to improve the experience), here are some tips to make the collaboration a smooth one.

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3 Reasons to Prioritize On-Demand Customer Training

How can you provide a great onboarding experience while keeping up with a growing customer base? By leveraging on-demand training. This guide describes three benefits of adding on-demand training to your onboarding process. Click here to download.

Performance Support Tools From Quick Reference Guides To Mobile Apps

Dashe & Thomson

If you were asked what you ate for dinner 3 weeks ago, would you remember? On average, we forget 80% of what has happened, including what we’ve learned, in the past 30 days. Now, let’s apply this concept to the workplace. A recent study 1 suggests that 19.8%

The Surge of Corporate Training Videos: 6 Styles to Engage Your Learners

Dashe & Thomson

During our annual development team retrospective, we realized that video has begun to comprise an increasingly larger share of our project portfolio.

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How To Convince Your Subject Matter Expert That Less Is More

Dashe & Thomson

by Andrea May. Working with subject matter experts is not a straight-forward, one-size-fits-all affair. There’s no rulebook with a single set of rules that works for every SME you’ll encounter. Instead, each SME presents a unique challenge for instructional designers and other L&D professionals.

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The Magic of the Hero’s Journey in Learning Engagement

Dashe & Thomson

by Shane Lueck. Training needs to be engaging. What else is new? At this point, that concept is exhausted. It’s been the topic du jour of articles, webinars, conference break-out sessions, office meetings, and any other resource you can name.

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State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

So You Think You Can Change: 3 Quick Tips for Conducting a Change Readiness Assessment

Dashe & Thomson

by Amber Pandya. Your company is implementing yet another change. You swear you just got accustomed to your job’s day-to-day technology process, and now corporate is rolling out a new software that’s supposedly going to help you do it better.

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Five Steps For Conducting a Training Needs Assessment

Dashe & Thomson

A couple years ago we published 13 Critical Questions to Ask Your Client When Scoping a Learning Engagement. The post captured considerable attention, probably since the task of conducting a training needs assessment can be both a moving target and an ambiguous one. Needs Assessment

How To Train Your Millennial

Dashe & Thomson

There are 83.1 millennials in the U.S. , and they get a bad rap. They are often characterized as a generation continually over-rewarded for under-performance.

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A Client's Guide to the eLearning Review Process

Dashe & Thomson

What comes to mind when you hear “review process?” A headache? A thousand papers to pore over? Crying into your coffee? Reviewing your eLearning modules throughout the course of their production shouldn’t feel this way. But without clear roles and expectations, re-work and deadline extensions are definite risks. Custom eLearning design and development requires smooth collaboration between you and the development team. The test of this collaboration occurs during each eLearning review cycle.

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How to Price and Package Customer Training

To charge or not to charge? That is the question many customer training teams are facing today. The answer, however, is not always a straightforward yes or no. Download this guide to learn more.

Scenario-Based Learning: Choose Your Own Learning Adventure

Dashe & Thomson

“Experience is the best teacher,” they say. Scenario Based learning Branching

How To Use Images Creatively In Your ELearning Design

Dashe & Thomson

by Eric Berget & Andy Schiemo. Dashe & Thomson's award-winning creative director, Eric Berget, explains how to use images creatively in your eLearning design. Beware the floating rectangle! Design ELearning Visual Design

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Instructional Design Models: Comparing ADDIE, Bloom, Gagne, & Merrill

Dashe & Thomson

On a recent business trip, I was reminded that even though I live in the world of instructional design every day, how difficult the concept can be to explain to someone who doesn't. Here’s a breakdown of common processes and principles. Instructional Design

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Using Memory Engineering to Aid Learning Retention

Dashe & Thomson

Recently I was re-reading my first-ever post for this blog, based on an article in Wired magazine entitled “Clive Thompson on Memory Engineering." The gist of it was that a (then) new service called 4SquareAnd7YearsAgo would summarize and email your Foursquare “check-ins” from a year before, resulting in, as Thompson calls it, “a curiously powerful daily jolt of reminiscence.”.

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

How To Be An Effective Leader During A Crisis

Dashe & Thomson

by Emily Walters , guest author. Leadership Project Management/Project Delivery

How To Work With Subject Matter Experts

Dashe & Thomson

By: Andrea May, Fiona Quigley, and Dawn Mahoney. Subject Matter Experts

Expert 145

Who Is Derailing Your Learning Project? (And How Can You Stop Them?)

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Great news! That learning project you’ve nurtured through countless meetings and rolls of red tape has finally come to fruition, and you’re starting to get down to business. But wait – something’s not quite right. Why does it feel like the team is spinning out of control?

13 Free e-Learning Resources to Make Your Courses Beautiful

Dashe & Thomson

by: Andy Schiemo. Does your eLearning feel stale or still have that 1990s vibe? Are you bored with your existing stock photography? Are you still using photos that look like this? Free Resources

Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help.

What Affects the Cost of eLearning Development?

Dashe & Thomson

Every year, an increasing number of organizations use eLearning to deliver more of their training. As eLearning tools evolve, they continue to offer more functionality at a lower cost, making eLearning an increasingly attractive alternative – or complement – to traditional training methods. So, exactly, how much does eLearning cost? What variables affect that cost?

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Is Workplace Sexual Harassment Training Effective?

Dashe & Thomson

We’ve recently received a flood of inquiries on sexual harassment training, from updating outdated and ineffective old training to realizing the need to establish such training. It comes as no surprise in the light of recent events from the entertainment industry to Congress, and the ascent of the #metoo movement. Organizations are taking the very necessary steps to keep their employees safe (and protect themselves from liability).

Team Training in Healthcare Training Programs: Vital For Patient Safety

Dashe & Thomson

You’ll find the term “patient-centered care” floating around in the mission statements of many a hospital and clinic. The patient-centered care model focuses on the patient’s health and experience during every interaction with healthcare professionals. In this model of care, the patient is considered an integral part of their own treatment team.

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6 Steps For Successful Corporate Training Video Production

Dashe & Thomson

Videos are some of the best training tools available in today’s corporate world. For one, they bring concepts to life and engage learners on an emotional level. Would you rather read a complex manual on how to fix a leaky faucet, or watch a five-minute YouTube video on the subject? It is often more convenient and cost-effective to produce training videos than it is to organize in-person training, especially if you’re dealing with audiences spread across multiple shifts, locations, or time zones.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

19 Productivity-Boosting Apps for L&D Project Managers

Dashe & Thomson

The project management profession is growing into its own. Just last year, the Bureau of Labor Statistics issued project management its own occupational category , a confirmation that project managers are more important players than ever.

Tim Gunn's “Natty Approach” to Learning

Dashe & Thomson

by Shane Lueck. Anyone familiar with Tim Gunn knows that he does everything with a certain level of finesse. As the Emmy-winning mentor extraordinaire from Project Runway , viewers are well aware of his passionate, witty, and firm approach as a mentor to the designers.

Training Your Modern Workforce Without Gadgets and Gizmos

Dashe & Thomson

As more millennials join the workforce and corporate cultures trend in the direction of faster onboarding and employee production, there is an increasing need to modernize training efforts to keep up. New innovations are being developed every day with more advanced LMS systems, app-based eLearning, virtual reality systems, and the list goes on.

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Why Your Training Is Failing. And How To Fix It

Dashe & Thomson

by Shane Lueck. It seems outlandish to consider that the amount spent by companies on training has risen steadily over the past decade, culminating in a whopping $70.65 billion spent on training expenditures by U.S. firms in 2016 alone.

How to Price and Package Customer Training

To charge or not to charge? That is the question many customer training teams are facing today. The answer, however, is not always a straightforward yes or no. Download this guide to learn more.

Using Training Audience Analysis To Inform Training Design

Dashe & Thomson

You can’t find anything written about how to conduct a Training Needs Assessment that doesn’t include “know your audience.” Most guides go something like this: Needs Assessment

Transformative Learning Theory In Action

Dashe & Thomson

Eureka! Many remember 2001: A Space Odyssey for depicting one of the most famous epiphanies in cinema history. With bones splintering across the screen and kettle drums thundering in the background, a solitary ape invented a weapon in an electrifying moment of inspiration. It probably would have shouted, “Eureka!” too, if it could utter anything more than simple grunts. Yet, how well do you think the ape retained that lesson?

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User Experience Design in eLearning

Dashe & Thomson

Are you one who scowls at confusing signage on the highway? Reprimands your laptop when filling out unclear online forms? Scoffs at designs that don’t communicate efficiently? You, my friend, are a victim of bad user experience design, and you’re not alone. User Experience, or if you want to sit at the cool table—“UX,” is a broad term most often used within the web design world. User Experience is defined as a person’s perceptions of and responses to the use of a product, system, or service.

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Watch your (eLearning) Tone: Top Techniques in Visual Design

Dashe & Thomson

Let’s talk about tone in eLearning: how to find the right tone and how to be creative with the look and feel of a course. First, what is tone? Why is this important? E-Learning, like almost any form of communication, is not simply just about WHAT you say, but HOW you say it.

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Move Beyond Learning to Applying: A Modern Management Development Program

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.