Jay Cross

Why Organizations Don’t Learn

Jay Cross

Where organic, bottom-up meets corporate top-down. An article entitled Why Organizations Don’t Learn by Francesca Gino and Bradley Staats in the November 2015 issue of Harvard Business Review caught my eye. The resemblance of their suggestions and the content of Real Learning is uncanny.

What is Real Learning?

Jay Cross

How to learn socially, experientially, and informally. Learn how to learn. Real Learning in Pictures (illustrations from the book). Coherent Organization Collaboration Real Learning

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New Book: Aha! 75 Ways to Work Smarter

Jay Cross

My new book, Aha!, is for all those people we’ve made responsible for their own learning. This is the missing manual. explains self-assessment, setting goals, dealing with feeds and flows, improving retention, curation, working out loud, social learning, and more.

Flip your meetings

Jay Cross

American business people attend 11,000,000 business meetings every day and half of it’s a waste of time. Knowledge workers spend three hours a day in meetings. Senior executives spend more. Four out of five of us have brought other work to do during a meeting. One in ten of us admits to daydreaming.

2018 Customer Training Goals

Are your customer training goals actually achievable? Or will they be cast aside as your team gets caught up in their daily tasks? If you’re not sure, this guide can help.

Real Learning: Micro and Macro

Jay Cross

Setting goals, reflecting daily, taking risks, and doing experiments prime the brain for spotting opportunities and working smarter. Real Learning. Real Learning

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Through the Workscape Looking Glass

Jay Cross

Your Workscape is everything in your organization except the training department. It’s where work is done and where people hone the skills they need to add value. It’s the biggest frame of the big picture. It’s relationships and culture and secret sauce. It’s the organization as organism.

15 essentials for successful learning

Jay Cross

“A foolish consistency is the hobgoblin of little minds.” ” Ralph Waldo Emerson, Self-Reliance. While cleaning up my office this afternoon, I came up this list of essentials for effective informal learning I wrote a couple of years ago for the ASTD Handbook.

I’ve been depressed. You?

Jay Cross

I’ve been depressed. Telling you this will blow my chances of running for president, but what the hell: I have been clinically depressed for the last two years. It’s a form of going crazy. I lost interest in my work, stopped blogging and taking photos. I became a near-hermit. .

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Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Real Learning

Jay Cross

“Those who cannot change their minds cannot change anything.” ” –George Bernard Shaw. is becoming Real Learning. The old name didn’t fit the book. captures the spirit of “Oh, I see; that’s how you do it.” ” Cool. Unfortunately, the term Aha!

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Be a humanist

Jay Cross

An intimate group of Fortune 50 CLOs invited me to talk with them about how to make the most of informal learning. Jane, Charles, Clark, Harold and I chatted at length. We came up with twenty-four suggestions which I’ll soon walk the CLOs through.

Real Learning explained

Jay Cross

Excerpt from interview with Learnnovators. Learnnovators: We are excited about having reviewed your new book Real Learning. We couldn’t agree more with Laura Overton (Founder & CEO, Towards Maturity) that this is a manual to empower self-directed learners in really practical ways.

Future of Education 2020 Summit

Jay Cross

At a Stanford education conference this morning, speakers made presentation after presentation without once involving the audience, not even asking for questions. For the first couple of hours there was zero audience participation.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

Last days of the world’s fastest ocean liner

Jay Cross

On its inaugural voyage in 1952, the sleek S.S. United States set the record for an Atlantic crossing (3 1/2 days) and more than sixty years later, the record still stands. The United States was the Concorde of its day: high tech, expensive, and luxurious, the fastest way across the ocean.

50 suggestions for implementing 70-20-10

Jay Cross

Things should be as simple as possible, but no simpler. implementing 70-20-10 is not simple. Sharing 50 suggestions on putting 70-20-10 to work has consumed five posts spread over two months. Today the series is complete.

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Conferences can be better, a whole lot better

Jay Cross

The conference business is booming yet every participant has some major gripe about the way conferences are run. We all think we know better. It goes with the territory. In the beginning of the year, I looked into the future of conferences. Would they go the way of record stores and newspapers?

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Leave Learning to Employees, sort of

Jay Cross

Leave Learning to Employees. By Kate Everson. CLO magazine November 2015. This article describes the CLO of Kaplan as he adapts to a world where employees can route around learning to find their own content. They don’t need him any more.

Content Planning Map: A Template for Training Teams

Are you delivering disjointed feature-based training? Rather than looking at small tasks, focus training content on goals that you want your students to achieve. Download the template to learn how!

50 suggestions for implementing 70-20-10

Jay Cross

50 suggestions for implementing 70-20-10. part 1 of 5. People learn their jobs by doing their jobs. Effective managers make stretch. assignments and coach their team members. Experience is the teacher, and managers shape those experiences.

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Athens to Istanbul

Jay Cross

Travel athens cruise greece greek islands windstar

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Real Learning explained graphically

Jay Cross

These are graphics from the. current edition of Real Learning. The Real Learning Project. The Real Learning Book. Buy Real Learning for $2.99. Real Learning

Falling behind

Jay Cross

72% of eighteen Fortune 100 CLOs told me their people are not growing fast enough to keep up with the needs of the business. .

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

The principles of learning

Jay Cross

Yesterday I came upon a 13-year old cassette recording of Peter Henschel, executive director of the Institute for Research on Learning , speaking to a breakout session at Elliott Masie’s TechLearn conference. This talk had a profound effect on my thinking. It holds up damn well today.

Jane Hart’s Top 100 Learning Tools

Jay Cross

It’s time once again to contribute to Jane Hart’s annual survey of tools for learning. I was the first person to take part in this project some nine years ago and now it’s an annual ritual. It’s enlightening to review what’s best in the toolbox.

Price of Real Learning going from $2.99 to $6.99

Jay Cross

The price of the pdf version of Real Learning will increase from $2.99 to $6.99 on October 25th, a week from today. Buy enough for your team now. At $2.99 a pop, you could issue a wake-up call to everyone on your floor for a few hundred bucks. Buy Real Learning here.

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Where I’m coming from

Jay Cross

These are my core beliefs about how to get along in the world. I wrote this post fourteen years ago and rediscovered it this morning. I’m amazed at the consistency of what I believe.

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The Essential Template for Your Customer Training Strategy

Looking to build your customer training strategy? The process can be overwhelming, if you don’t have a set plan from the start. This template can help.

Enterprise Learning & Digital Transformation

Jay Cross

Enterprise Learning takes learning beyond the training department into the overall extended enterprise, the “Workscape.” ” It’s a breakout that’s happening throughout organizations as they embrace digital technology.

Big Data at Google

Jay Cross

To see Big Data at work, look to Google, where number-crunching on a massive scale has changed hiring and management practices. Measurements and analytics rule at Google. All people decisions at Google are based on data and analytics,” according to Kathryn Dekas, a manager in Google’s “people analytics” team. Google’s conclusions have a bearing on where CLOs should be focusing their efforts.

Learning Styles, ha, ha, ha, ha

Jay Cross

I wrote this post in Thursday, December 08, 2005, but I’m reposting it here because some people still have not got the message.

Project Aha!

Jay Cross

is a set of practices I’m developing to help pull-workers learn to learn. I’m investigating what it takes for a learner to become self-sufficient, to both learn and design learning experiences. I’d like to make that easier.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Airline madness

Jay Cross

I’m writing this from the first class cabin on a United flight from Houston to Munich. We have been plied with champagne, prosciutto, steak, cheese, (had to pass on the salad and ice cream sundae courses), free-flowing wine, and cognac. I’m sitting in a comfortable wide seat that converts into a bed.

Flipping Corporate Learning

Jay Cross

Flipping learning is big in education. It will be big in corporate learning. Let’s not blow it. How do you flip learning? Khan Academy is the poster child for flipped learning. Sal Khan has produced more than 3,000 short videos on a variety of topics.

I wouldn’t call it informal learning

Jay Cross

If I had it to do over again, I wouldn’t call it Informal Learning.

Peeragogy

Jay Cross

In his keynote presentation at Online Educa Berlin last week, Howard Rheingold emphasized co-learning. Since the teacher learns more than the student, let’s all be both teachers and students. Esteemed co-learners, your job is to create new co-learning communities.

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Aligning Customer Training With Certifications

Want to deliver a cohesive customer training certification program? From strategy to systems to job functions, it's time for us to reassess how learning and certifications are delivered together. Download the guide to see how!