Jay Cross

OCTOBER 9, 2015

On its inaugural voyage in 1952, the sleek S.S. United States set the record for an Atlantic crossing (3 1/2 days) and more than sixty years later, the record still stands. The United States was the Concorde of its day: high tech, expensive, and luxurious, the fastest way across the ocean. Made of lightweight aluminum with R&D funded by the Department of Defense (since the United States could be converted into the world’s fastest troop ship.).

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Jay Cross

OCTOBER 1, 2015

Twenty days into vacation and my obsession with work has finally disappeared. I have a fresh slate to work with. I’m open to new priorities and adventures. One thing that is less than idyllic and puts me in fighting mode is the god-awful wifi aboard ship. For $250, you get unreliable, low-bandwidth wifi that sometimes crashes once a minute. To add insult to injury, my cruise line censors content.

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Jay Cross

SEPTEMBER 29, 2015

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Jay Cross

SEPTEMBER 21, 2015

Excerpt from interview with Learnnovators. Learnnovators: We are excited about having reviewed your new book Real Learning. We couldn’t agree more with Laura Overton (Founder & CEO, Towards Maturity) that this is a manual to empower self-directed learners in really practical ways. Could you give our readers a brief on your book that is also a part of a larger part of your Real Learning project please?

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Jay Cross

SEPTEMBER 17, 2015

“Markets are relationships.” Doc Searles.

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Jay Cross

SEPTEMBER 16, 2015

Great train ride, if you’re into that sort of thing.

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Train Training 36

Jay Cross

SEPTEMBER 11, 2015

Sixteen years ago, The Cluetrain Manifesto foretold the impact the Internet would have on companies’ relationships with their clients. Some companies have yet to get the clue. Excepts from the 95 Theses: Markets consist of human beings, not demographic sectors. Conversations among human beings sound human. They are conducted in a human voice.

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Jay Cross

SEPTEMBER 8, 2015

$2.99 Buy it now.

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Informal Learning Informal Learning 36

Jay Cross

SEPTEMBER 5, 2015

Have you tried Blab yet? It’s what Google Hangouts should have been, a free video conferencing tool for up to four speakers and an unlimited audience. Optionally, Blab records and archives conversations. Brent Schlenker turned me on to Blab, and as soon as I saw it, I had to host a session. Click for recording. Blab is tightly integrated with Twitter.

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Jay Cross

SEPTEMBER 4, 2015

“Those who cannot change their minds cannot change anything.” –George Bernard Shaw. Aha! is becoming Real Learning. The old name didn’t fit the book. Aha! captures the spirit of “Oh, I see; that’s how you do it.” Cool. Unfortunately, the term Aha! only focuses only on the magic moment of enlightenment. It doesn’t suggest the work that comes before (knowing your goals, tuning your networks) or what it takes to make learning stick (taking action a

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Jay Cross

SEPTEMBER 2, 2015

“Given enough eyeballs, all bugs are shallow.” Eric Raymond. The Cathedral and the Bazaar. I suffer from Pronoia, the belief that the world is conspiring to make me happy and successful, so I’ll ask the net if anyone has a clue as to what might be going on with this. A week ago, walking the dark steps from the Internet Time Lab to my upstairs office, I sensed something wasn’t right.

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Jay Cross

AUGUST 27, 2015

It’s time once again to contribute to Jane Hart’s annual survey of tools for learning. I was the first person to take part in this project some nine years ago and now it’s an annual ritual. It’s enlightening to review what’s best in the toolbox. My top tools for learning are: Experience. Extracting the lessons of simply living my life.

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Jay Cross

AUGUST 27, 2015

VUCA stands for volatility, uncertainty, complexity, and ambiguity. Perhaps it’s a lesson for people who don’t understand what complexity is all about. Image courtesy of Boiling Frogs (!). VUCA is redundant. Complexity captures the whole deal. Easier to just say complex. Complex situations are always volatile, uncertain, and ambiguous, aren’t they?

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Jay Cross

AUGUST 26, 2015

In 2006, Jossey-Bass published a book of mine on Informal Learning. The book describes informal learning as “the unofficial, unscheduled, impromptu way people learn to do their jobs” It compares formal learning to riding a bus and informal learning to riding a bicycle. The book says that “Work = Learning; Learning = Work.” Plagiarists.

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Jay Cross

AUGUST 25, 2015

Fascinating data. WHAT KEEPS WORKERS FROM LEARNING ONLINE? 63% lack of time for self-study. 40% can’t find what they need. 41% find current online learning not relevant to their need. 28% lack of somewhere appropriate to study. 26% find learning content uninspiring. 25% technology issues such as low bandwidth. 22% learning objectives are not clear.

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Jay Cross

AUGUST 24, 2015

Screencasts are a great way to look over someone’s shoulder remotely to see what’s happening on screen. I used to use Camtasia for this but the price tag drove me away. I used Jive instead. Both Jive and Snagit were rendered inoperable by the latest update of Yosemite for the Mac. Recordings show a black screen with a blinking cursor. Nothing else.

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Jay Cross

AUGUST 23, 2015

A delightful nostalgic post by Paul Simbeck-Hampson this morning led me on a search of my Flickr photos. When was it that Paul, Harold, and I spent a zany day shooting video in Berlin? I couldn’t find it. (I have 32,000 photos, most of them not tagged, on Flickr; finding anything is a b h.) So I queried Google with “berlin jay cross” and came up with this fascinating page.

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Jay Cross

AUGUST 23, 2015

Isn’t it great that Google’s API enables you to do stuff like this? I’ve visited 46 countries. (20.4%) Create your own visited map of The World. I’ve visited 48 of the 50 states. (96%) Create your own visited map of The United States. Google hacks site. Google talk a. Google Hack by. Douwe Osinga.

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Jay Cross

AUGUST 23, 2015

View jaycross’s profile on TweepsMap.

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Jay Cross

AUGUST 21, 2015

This morning I awoke to find messages from a dozen friends asking, “Did you send me this?” Hackers had managed to send everyone on my Skype account a link to a weight-reduction site. (“How Rachel Dropped 25 Pounds and 4 Dress Sizes!”). I wrote everyone, “This is spam. Please don’t open it. (I wouldn’t suggest you need a weight loss program even if it’s true.)” Opening the spam is apparently harmless.

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Jay Cross

AUGUST 21, 2015

HBR, September 2015. Gazing at Nature Makes You More Productive. The research: University of Melbourne researchers Kate Lee, Kathryn Williams, Leisa Sargent, Nicholas Williams, and Katherine Johnson gave 150 subjects a menial task that involved hitting specific keystrokes when certain numbers flashed on a computer screen. After five minutes the subjects were given a 40-second break, and an image of a rooftop surrounded by tall buildings appeared on their screens.

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Jay Cross

AUGUST 23, 2015

2001. Everyone has the capacity to learn but most people can do a much better job of it. Learning is a skill one can improve. Learning how to learn is a key to its mastery. Learning is the primary determinant of personal and professional success in our ever-changing knowledge age. People and organizations that strive to succeed had better get good at it.

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Jay Cross

AUGUST 17, 2015

Thursday morning we arrived at Ocean Avenue in Carmel just in time to catch the arrival of the cars in the Tour d’Elegance. These cars, that would participate in the Pebble Beach Concours d’Elegance on Sunday, had driven from Monterey to Big Sur and back through Carmel where they park for a couple of hours to enable people to gawk. . This fantastic array of cars included antiques such as Mercer, Stutz, Pope, Auburn, HIspano-Suiza, ancient Rolls-Royces, lots of Ferraris, blower Bentleys, Cunningh

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Jay Cross

AUGUST 11, 2015

“The discipline of writing something down is the first step toward making it happen.”. Lee Iococca. Do write down your goals? Share them with others? Dr. Gail Matthews, a psychology professor at Dominican University in California, says you are 42 percent more likely to achieve your goals just by writing them down. Take our brief survey. Create your own user feedback survey.

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Jay Cross

AUGUST 9, 2015

Aha! Softcover edition , $16.00 Download , $2.99. Read an excerpt : Preface and introduction. This is beta version.082.

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Jay Cross

AUGUST 7, 2015

The 2014 Survey: Impacts of AI and robotics by 2025. A very good read. Opinions from all the hot shots. VInt Cerf, Jerry Michalski, Ben Schneiderman, Hal Varian, Howard Rheingold, Tiffany Shlain, Stowe Boyd, JP Rangaswami, John Markoff, danah boyd, Doc Searles, and more. My contribution was chopped to three sentences: Jay Cross, chief scientist at Internet Time Group, responded, “The nature of work will change.

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Jay Cross

AUGUST 1, 2015

Goals provide the motivation for self-directed learning. Writing down career goals makes it more likely you will attain them. Participants in The Aha! Project asked for a structured way to go about self-assessment and goal-setting. We developed this Learning Plan template to lead them through the process. Feel free to use it. If you have feedback, we’ll be glad to hear it.

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Jay Cross

JULY 29, 2015

The conference business is booming yet every participant has some major gripe about the way conferences are run. We all think we know better. It goes with the territory. In the beginning of the year, I looked into the future of conferences. Would they go the way of record stores and newspapers? I concluded that: Flipping conference presentations can vastly improve learning outcomes.

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Jay Cross

JULY 27, 2015

Explicit Knowledge. #1 is explicit knowledge. By definition, explicit knowledge can be captured in words. It’s the facts. Answers on Jeopardy. Tree/false tests. Retention of explicit knowledge is easily measured and graded and for that reason it’s where tests focus, over-simplified or not. We grade recent recall, but people have forgotten 90% of what they learned before they have the opportunity to apply it.

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Jay Cross

JULY 27, 2015

Sample images from Aha! 75 Ways to Work Smarter. Buy it now. $2.99.

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Jay Cross

JULY 27, 2015

Don’t Smoke. A friend confided she’s taken up smoking again. Whoa! Full stop! Nicotine is a mind-altering trickster. It will kill you. Painfully. The short-term buzz is not worth the long-term consequences. I gave it up 30 years ago after 20 years of Luckies, Camels, Gaulois, and worse. Here’s my Journal ‘s notice of the day I quit.

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Jay Cross

JULY 22, 2015

My new book, Aha!, is for all those people we’ve made responsible for their own learning. This is the missing manual. Aha! explains self-assessment, setting goals, dealing with feeds and flows, improving retention, curation, working out loud, social learning, and more. Each technique is backed with a practical exercise. Aha! reveals how to: Learn from experience.

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Jay Cross

JULY 20, 2015

Bank branch in Scotland. . “Learning is the work.” You shouldn’t stop work for training. It’s better to integrate the two. Work as you learn. Learn as you work. This is “Push” training, studying what someone else tells you to learn. I didn’t notice the Push sign on the door until after taking the photo. In the reflection, you can see me taking the shot.

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Jay Cross

JUNE 10, 2015

All I wanted to do was use Frequent Flier miles to buy tickets from San Francisco to Mallorca to Athens and home from Istanbul. Business class. I spent 45 minutes on the phone with United Mileage Plus and ended up with oddball flights I would never have purchased for myself, e.g. depart SFO at 7:24 in the morning, twiddle thumbs for 3 hours in Houston, spend five hours in Munich awaiting for flight to Palma.

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Jay Cross

JUNE 10, 2015

Monday morning. Flirt, the happiest miniature longhaired dachshund in the world, shakes all over with tail-flapping enthusiasm to wake me up. On auto-pilot, I arise, brush my teeth, and take the garbage and recycling out to the curb. I brew a cup of tea. Undoubtedly email has arrived overnight. Phone messages await my pick-up. The day’s New York Times has interesting stories to read.

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Jay Cross

JUNE 3, 2015

A dozen days from now, Uta and I will pack the dogs into the car and drive the 1800 miles from Berkeley to Kansas City, Missouri. After ten days at our son’s new house, we’ll drive the long way back via Mount Rushmore, Yellowstone, and Grand Tetons. Like most coastal Americans, we hardly know the interior of our country. I haven’t been in a car on this route since I was four years old.

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Jay Cross

MAY 31, 2015

At a Stanford education conference this morning, speakers made presentation after presentation without once involving the audience, not even asking for questions. For the first couple of hours there was zero audience participation. Finally, following a panel session, we were invited to stand at a microphone if we had questions. Naturally, I was first in line.

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