Jay Cross

Why Organizations Don’t Learn

Jay Cross

Where organic, bottom-up meets corporate top-down. An article entitled Why Organizations Don’t Learn by Francesca Gino and Bradley Staats in the November 2015 issue of Harvard Business Review caught my eye. The resemblance of their suggestions and the content of Real Learning is uncanny.

Two types of knowledge

Jay Cross

Explicit Knowledge. #1 1 is explicit knowledge. By definition, explicit knowledge can be captured in words. It’s the facts. Answers on Jeopardy. Tree/false tests.

Future of Education 2020 Summit

Jay Cross

At a Stanford education conference this morning, speakers made presentation after presentation without once involving the audience, not even asking for questions. For the first couple of hours there was zero audience participation.

15 essentials for successful learning

Jay Cross

“A foolish consistency is the hobgoblin of little minds.” ” Ralph Waldo Emerson, Self-Reliance. While cleaning up my office this afternoon, I came up this list of essentials for effective informal learning I wrote a couple of years ago for the ASTD Handbook.

View from the Learner's Perspective: ROI and the Triple Bottom Line of Learning

Speaker: Lonna Jobson, Instructional Design Team Lead, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity

Learners make an investment when they participate in learning initiatives - an investment that is often overlooked. Their schedules, priorities, and even their colleagues’ schedules are impacted. The Triple Bottom Line of Learning acknowledges the learner as a crucial stakeholder in the learning process. Join Miriam Taylor and Lonna Jobson of Inno-Versity as they continue in this series by looking at eLearning from the learner's perspective!

New Book: Aha! 75 Ways to Work Smarter

Jay Cross

My new book, Aha!, is for all those people we’ve made responsible for their own learning. This is the missing manual. explains self-assessment, setting goals, dealing with feeds and flows, improving retention, curation, working out loud, social learning, and more.

Why Content Curation Should be in Your Skillset

Jay Cross

Curation can boost your profit and help your people grow. It can save millions, reduce frustration, and boost the velocity of information in your organization. It starts in a gallery. You expect the curator of an art gallery to know the collection and to: search out the best items.

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Learning is a lot more than schooling

Jay Cross

Quickly, now, “What word or words pop into your head if I say Learning ?” ” This was the barrier that kept me from starting the Real Learning Revolution a few nights back. The L-word. Schools brainwashed us so thoroughly that everyone’s immediate association is learning = schooling.

I’ve been depressed. You?

Jay Cross

I’ve been depressed. Telling you this will blow my chances of running for president, but what the hell: I have been clinically depressed for the last two years. It’s a form of going crazy. I lost interest in my work, stopped blogging and taking photos. I became a near-hermit. .

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What is Real Learning?

Jay Cross

How to learn socially, experientially, and informally. Learn how to learn. Real Learning in Pictures (illustrations from the book). Coherent Organization Collaboration Real Learning

Think Outside of the Box: Tips and Best Practices for Content Distribution

You invest a lot of energy creating courses, and you didn’t spend all of your time creating content just to let it sit on the shelf. This eBook covers the various ways to get your content in front of learners, track utilization, and drive revenue.

Think for yourselves, plagiarists

Jay Cross

In 2006, Jossey-Bass published a book of mine on Informal Learning. The book describes informal learning as “the unofficial, unscheduled, impromptu way people learn to do their jobs” It compares formal learning to riding a bus and informal learning to riding a bicycle.

Jane Hart’s Top 100 Learning Tools

Jay Cross

It’s time once again to contribute to Jane Hart’s annual survey of tools for learning. I was the first person to take part in this project some nine years ago and now it’s an annual ritual. It’s enlightening to review what’s best in the toolbox.

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Leave Learning to Employees, sort of

Jay Cross

Leave Learning to Employees. By Kate Everson. CLO magazine November 2015. This article describes the CLO of Kaplan as he adapts to a world where employees can route around learning to find their own content. They don’t need him any more.

Real Learning: Micro and Macro

Jay Cross

Setting goals, reflecting daily, taking risks, and doing experiments prime the brain for spotting opportunities and working smarter. Real Learning. Real Learning

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Leveraging Training to Go Beyond with Sales Enablement

Speaker: Matthew Hawk, VP of Instructional Design and Training Delivery, Synchrony

Whether you’re pitching a new training program, improving your onboarding process, or working to move a key metric, the trick is to optimize content creation and deployment for maximum results. In this webinar, Matthew Hawk, VP of Instructional Design & Training Delivery at Synchrony, will lay out a schematic for Sales Enablement, and demonstrate where training should fit in your overall strategy.

Real Learning explained graphically

Jay Cross

These are graphics from the. current edition of Real Learning. The Real Learning Project. The Real Learning Book. Buy Real Learning for $2.99. Real Learning

Real Learning explained

Jay Cross

Excerpt from interview with Learnnovators. Learnnovators: We are excited about having reviewed your new book Real Learning. We couldn’t agree more with Laura Overton (Founder & CEO, Towards Maturity) that this is a manual to empower self-directed learners in really practical ways.

Conferences can be better, a whole lot better

Jay Cross

The conference business is booming yet every participant has some major gripe about the way conferences are run. We all think we know better. It goes with the territory. In the beginning of the year, I looked into the future of conferences. Would they go the way of record stores and newspapers?

Benchmarking Online Learning

Jay Cross

Fascinating data. WHAT KEEPS WORKERS FROM LEARNING ONLINE? 63% lack of time for self-study. 40% can’t find what they need. 41% find current online learning not relevant to their need. 28% lack of somewhere appropriate to study. 26% find learning content uninspiring.

There’s Not a Skills Gap in the U.S… or Is There?

Your search for the perfect candidate has resulted in zero perfectly skilled applicants. What’s going on? Enter… the skills gap. This report, ‘The Employment Skills Gap and What To Do About It,' breaks down the issue with solutions you can apply now.

ASTD no more

Jay Cross

The American Society for Training and Development has ceased to exist. Now it’s the Association for Talent Development. I have mixed feelings about this. Tony Bingham announces name change in Washington, May 6, 2014.

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Real Learning

Jay Cross

“Those who cannot change their minds cannot change anything.” ” –George Bernard Shaw. is becoming Real Learning. The old name didn’t fit the book. captures the spirit of “Oh, I see; that’s how you do it.” ” Cool. Unfortunately, the term Aha!

Peeragogy

Jay Cross

In his keynote presentation at Online Educa Berlin last week, Howard Rheingold emphasized co-learning. Since the teacher learns more than the student, let’s all be both teachers and students. Esteemed co-learners, your job is to create new co-learning communities.

Where I’m coming from

Jay Cross

These are my core beliefs about how to get along in the world. I wrote this post fourteen years ago and rediscovered it this morning. I’m amazed at the consistency of what I believe.

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View from the Learning Team: ROI and the Triple Bottom Line of Learning

Speaker: Andrea Mikulenas, Instructional Design Team Lead, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity

As a learning leader, you are regularly faced with a dilemma: prioritize the needs of the learners, or succumb to the budgetary demands and deadlines of the C-suite? This proverbial tug-of-war is a constant in learning development - but it doesn't have to be. Join Miriam Taylor and Andrea Mikulenas of Inno-Versity as they dive into the second layer of the Triple Bottom Line of eLearning – the Learning Leaders!

Informal Learning – the other 80%

Jay Cross

Years ago a start-up commissioned me to write a white paper that would help put them on the map. I wrote the paper that follows. It’s probably the most popular thing I’ve ever written. The start-up stiffed me but the paper morphed into the Informal Learning book.

Cheap books on learning worth the price

Jay Cross

Today I paid my $9.99 and started devouring free books on Amazon Kindle Unlimited. I spend on average of $40 a month on hardcopy books, so this seems like a steal.

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Enterprise Learning & Digital Transformation

Jay Cross

Enterprise Learning takes learning beyond the training department into the overall extended enterprise, the “Workscape.” ” It’s a breakout that’s happening throughout organizations as they embrace digital technology.

Falling behind

Jay Cross

72% of eighteen Fortune 100 CLOs told me their people are not growing fast enough to keep up with the needs of the business. .

Go Beyond with Compliance Training

Speaker: Justin Muscolino, Head of Compliance Training North America, GRC Solutions

There are few words that will make corporate learners tune you out more quickly than "compliance” or “mandatory." Justin Muscolino, Head of North America Compliance Training for GRC Solutions, believes that compliance training can be engaging, interesting, and yes, sometimes fun - and he has the experience to back up that claim. Let’s be part of a push to remove this psychological block and do what’s best for our organizations. Who's in?

Learning Styles, ha, ha, ha, ha

Jay Cross

I wrote this post in Thursday, December 08, 2005, but I’m reposting it here because some people still have not got the message.

50 suggestions for implementing 70-20-10

Jay Cross

50 suggestions for implementing 70-20-10. part 1 of 5. People learn their jobs by doing their jobs. Effective managers make stretch. assignments and coach their team members. Experience is the teacher, and managers shape those experiences.

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Last days of the world’s fastest ocean liner

Jay Cross

On its inaugural voyage in 1952, the sleek S.S. United States set the record for an Atlantic crossing (3 1/2 days) and more than sixty years later, the record still stands. The United States was the Concorde of its day: high tech, expensive, and luxurious, the fastest way across the ocean.

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Informal Learning on Google Books FREE

Jay Cross

Informal Learning is available via Google Books. Read a couple of chapters for free. Informal Learning Just Jay

View from the C-Suite: ROI and the Triple Bottom Line of Learning

Speaker: Jerry Zandstra, Co-Founder, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity

One of the secrets of the C-suite is that they are always dealing with scarcity. Money spent in one place cannot be spent in another. One hundred thousand dollars spent on learning will not be available to spend on marketing or hiring, or any one of several dozen other budget items. Join Miriam Taylor and Dr. Jerry Zandstra as they take a look at learning, training, and development from the C-suite perspective!

Through the Workscape Looking Glass

Jay Cross

Your Workscape is everything in your organization except the training department. It’s where work is done and where people hone the skills they need to add value. It’s the biggest frame of the big picture. It’s relationships and culture and secret sauce. It’s the organization as organism.

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