Learning Developments

Bullets are Bad, Questions are Good

Learning Developments

Over the years I've encountered several courses about how to write good e-mails. They have all come to me in the same way -- a list of dos and don'ts. Frankly, it's not the way to describe it in a face-to-face setting and especially a bad idea in e-learning. Bulleted lists turn learners into zombies.

Using Lessons from Video Games in E-Learning

Learning Developments

I'm a child of the 80's. Everyday I am reminded of that by the marketers who want dollars from the 30-something crowd. The fact that I grew up in the 80's puts me in perfect place to see the evolution of video games. Yes, I played Pong back in the day. The Atari 2600 stole hours of my elementary years. I remember text-based games like Zork and Hitchhiker's Guide to the Galaxy. Castle Wolfenstein brought in the era of first person shooter games for me.

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This, Not This - Open a URL from an E-Learning Course

Learning Developments

"Can the course be linked to this document?". Seems like a simple enough question. Of course it can! However, this can be more complicated than you might think. Follow-up questions to this are: Is the document available as a URL? Is the URL on the INTERnet or INTRAnet?

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5 Simple Steps to Attach a File in Adobe Captivate

Learning Developments

Attaching a file in Adobe Captivate is simple if you follow these 5 steps. A common reason you may want to follow these steps it to link to a PDF file from your project. These steps assume you have already added a button or click box to your slide.

How UserTesting Drives Product Adoption and CX with Customer Education

Speaker: Steve Fleming-Prot, Content Strategist, UserTesting

In this webinar, Steve Fleming-Prot of UserTesting will share lessons learned from building UserTesting’s Learning Navigator and on-demand University, and why Customer Education is an important part of CX—and CX is an important part of Customer Education.

SharePoint Observations

Learning Developments

I've started to work with Microsoft SharePoint for a lot of projects lately. I'm still fairly new to it. I've only started to seriously work with it over the last year. I thought I'd take a moment to share some observations. People Don't Use SharePoint. People don't use SharePoint because it is not easy to access and documents are hard to find. Now, I know this is not true of all teams within organizations that use SharePoint. I'm sure it is a good solution for a lot of folks.

My mind (map) is in the cloud

Learning Developments

I love mind maps. They are a great way to brainstorm ideas and organize your thoughts. I've also found them very helpful for taking notes at meetings. I use mind maps at both work and home for these reasons.

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Gesturing and Projecting with Mobile Devices

Learning Developments

I love the progress mobile technology has made in the past 2 years. However, I've always thought the big limiters to mobile computing are the screen size and a clumsy interface to input data. Tiny videos, images, and small text on web pages are just not ideal for those of us past our teenage years.

Notes from Adobe Learning Summit 2011

Learning Developments

I'm back in my hotel room after a long day at the Adobe Learning Summit. Adobe is doing a lot of good things with e-Learning and those things were on display today in Orlando. I've decided to summarize some of my notes I took at the conference today. You can also read play-by-play tweets from the folks who are a part of the twitter-verse. Video and Audio in Adobe eLearning Suite 2. Rick Zanotti of RELATE corporation presented on best practices for video and audio in Captivate.

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My Experience Starting Out with Google+

Learning Developments

I got my Google+ invite back in July (Thanks Derek) but it's been quite a busy summer so I put off getting to know Google+ until now. Being the big Google/Android fan I am, this is long overdue. In this post I write up my first impressions. You can get to Google+ by going to [link].

Training for Lead Generation, Customer Onboarding and Support

Customer lifecycle training gives customers the knowledge and tools they need to be successful. As customer success and satisfaction grows, so does retention and repeat business. This eBook can help training teams improve or expand their customer training programs.

Authoring Tools and Compatibility

Learning Developments

When eLearning designers and developers think about using a rapid development tool such as Lectora, they often think about the time savings they get when creating a visual pleasing project and the ability to create reusable components.

Thoughts on Managing Ideas and Tasks

Learning Developments

It seems I’m always looking for a better project and task management system. I’ve been through Task Coach , Mindmapping software , Microsoft Project , Remember the Milk , Task Merlin , Producteev , and now Manymoon. These are all great products but none fit all of my needs.

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Articulate understands the practitioners.learn the lesson

Learning Developments

I've been in the software industry for a long time and I've never seen the perfect product. As I've been reading all the hype on Articulate Storyline this week, I am reminding myself of that. It looks like a great product. But a game-changer.not likely. A software tool is not a game-changer but a community of practitioners can be. I agree with R.J. Jacquez when he lists Articulate community as his number one reason to appreciate Articulate Storyline.

The Next Generation of SCORM

Learning Developments

I first heard about SCORM when I was working for a software company that created collaborative learning tools for higher education. We were using Microsoft Word to create SCORM compatible content. This was back in 2006 and I remember a lot of folks did not understand the value of converting content to SCORM because it seemed so outdated and there were much more current development projects that needed to get done.

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There’s Not a Skills Gap in the U.S… or Is There?

Your search for the perfect candidate has resulted in zero perfectly skilled applicants. What’s going on? Enter… the skills gap. This report, ‘The Employment Skills Gap and What To Do About It,' breaks down the issue with solutions you can apply now.

Your Friendly Smart TV

Learning Developments

The smart TV is an idea that has been around for a long time now. It's an idea that has value but technology and innovation has not quite found the right formula to make it happen on a wide scale. Over the past few years many devices have been popping up with their own formulas.

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Preview of Articulate Storyline at LS 2011

Learning Developments

I was really impressed with the demo of Articulate Storyline at the Learning Solutions 2011 conference this month. Tom Kuhlmann gave a nice personalized walk through of what the product can do. Here are some of the highlights I remember: It has the same easy user interface you would expect from Articulate but it is much more powerful. Tom created an Engage type interaction in just 1 or 2 minutes.

What E-Learning Tools Do You Use?

Learning Developments

Being a bit of an e-learning nerd, I thought it would be cool to share some of the tools I use at my work. I''ve been working with my current company for over a year now. For the most part, I''m working with the training of field technicians and support folks. I''ve been using Adobe Captivate for basic e-learning courses.

ADDIE, Beware of the Video!

Learning Developments

Getting other departments in my organization to get on board with e-learning is a goal of mine. It’s been a little over a month since my organization has been providing web based training through our new LMS. Being the training developer, I have naturally become one of the leading advocates for getting the organization's training content online and available to employees.

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A New Segmentation Model for Customer Onboarding

A great customer onboarding program is a proactive and meaningful way to make a lasting impact on customer engagement, retention, and expansion. In this eBook, Skilljar will show you a new framework for building a customer onboarding program, including how to segment users and drive long-term value and retention through education.

My mind (map) is in the cloud

Learning Developments

I love mind maps. They are a great way to brainstorm ideas and organize your thoughts. I've also found them very helpful for taking notes at meetings. I use mind maps at both work and home for these reasons.

Tools 52

Where is Your E-Learning Environment Going?

Learning Developments

I've learned over time that it is important for me to take time to view what I'm doing from different perspectives. Often we developers get caught up in the micro-perspective of what we do. After all, focusing on what happens after the user clicks a button is what I get paid to do.

LMSCommit and Timeouts

Learning Developments

Systems and courses timeout. We all know that. A logged in session with a computer only has so long with inactivity before the user is considered to have abandoned their session and the system logs them out. While this is well understood to those in the e-learning industry, it can be confusing for some learner so e-learning developers need to handle this time out gracefully.

Your Friendly Smart TV

Learning Developments

The smart TV is an idea that has been around for a long time now. It's an idea that has value but technology and innovation has not quite found the right formula to make it happen on a wide scale. Over the past few years many devices have been popping up with their own formulas.

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The Definitive Guide to Customer Education Metrics

As you build and scale your customer education program, the right data can help you identify patterns, make evidence-based decisions, and adapt strategy to meet business goals. In this eBook, Skilljar will share the data and metrics best practices that have helped their customers meet program goals and communicate business impact.

Am I a Flash developer?

Learning Developments

As I build up my development skills and try to communicate my skills to others I do business with, I keep asking myself, "am I a Flash developer?" Adobe Flash is a very complicated product and in order to create a Flash application, you need a variety of skills. On one hand, as a software engineer, I am well equipped to write Flash applications. On the other hand, not being a graphics designer, creating applications with amazing animations is not really my strength.

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Saba Player Templates and Best Practices

Learning Developments

The question is “what is the best way to create a video based training course in Saba?” When first answering a question like this, I like to look around for best practices. I have a lot of video based content. The videos are 3 to 5 minutes long and I have 40 to 50 videos in a course. In this case, I was unable to find a best practice when it comes to packaging as SCORM to deliver in an LMS. Key Issues to be Addressed The two issues I’m wrangling with are usability versus cost to deliver.

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Won't you please, please HELP me!

Learning Developments

I'd like to think my e-learning is so intuitive that there is no need to add help. Pause for applause???) The reality is that no matter how brain dead simple I think it is, there is always a chance that it won't actually be me taking the course. That's right, it will be someone else with a different brain, a different level of experience, and a different familiarity with a web browser.

Using Blank Slides for Feedback in Articulate Quizmaker

Learning Developments

Articulate Quizmaker is a great tool for quickly creating professional looking quizzes. It also contains the concept of a blank slide that can be put any where in a quiz and used for any type of learning, feedback, or reinforcement of learning concepts. I show an example of how to use blank slides for creating rich feedback in Quizmaker in my guest blog post for Integrated Learning Services Crafting Feedback in Articulate. Quiz Articulate

Top E-Learning Software - Recommendations and Pricing

Zero in on the best E-Learning software for your company. Get expert recommendations and pricing comparisons based on your specific needs.

Using Lectora to Create a Smart Next Button

Learning Developments

I've been using Lectora for almost three years now. Lectora allows developers to take a snippet of code and reuse it on all your pages. This saves time and maintenance costs. You may want that code to work differently on some of the pages. Ideally, you'd still only have that code in one place but set up an exception for how to do this. I show an example of how to do this in my guest blog post for Integrated Learning Services Creating a Smart Next Button in Lectora. Lectora

Morning Joe and Calculations in Lectora

Learning Developments

How can you use Lectora to convert kilobytes to megabytes? On the surface this seems like a basic question not worth expanding on. However, the solution in Lectora involves using variables in a creative way so I thought I'd share my thoughts.

Self-Paced Success Factors

Learning Developments

This fall I launched a series of self-paced online courses. This was the company's first attempt at self-paced online training. Courses were served entirely online and learner results were tracked. I used a combination of in house custom developed content and 3rd party content. The courses developed in house were based on simulations and interactions. The 3rd party courses were based on video presentations. The courses went well and good positive feedback was received.

Where's the support calls? Not that I'm complaining.

Learning Developments

At the beginning of February I launched several new web based training modules on a new LMS. This training is available to nearly 22,000 employees. I've been in the web business long enough to know that something will happen that I didn't anticipate. Usually this is because of an odd configuration by an end-user. It can be a toolbar with a pop-up blocker causing problems, a corrupted plug-in, unusual accessibility settings, or a whole slew of things.

Choosing the Right Technology for External Training

According to Talented Learning, more than 700 LMS vendors compete in today’s learning platforms marketplace. But of course, not all platforms are created equal. In this eBook, Skilljar will discuss the key components of an external training LMS, and why they’re essential for a well-designed customer training program.