When The Best Leaders Use Coaching vs. Feedback


I was finishing up an Elevate Others leadership workshop and one of the participants who asked an important question. What’s the difference in coaching versus feedback?” Turns out he wasn’t alone asking the question.

The Most Impressive Leaders Have This 1 Thing In Common


The leaders who impress me most are the ones who’ve made the leap from bad manager to great leader. They all have something incredible in common… What’s Your Leadership Style?

Why Great Leaders Put Others Needs Ahead Of Their Own


We often display a natural tendency to put our own needs before others’… This isn’t necessarily a bad thing, though. As Psychology Today’s Lisa Firestone notes , “Maintaining a certain regard for ourselves and engaging in self-compassion and self-care are actually fundamental to creating a good life for ourselves and the people who matter most to us.” ” Focusing on our own needs can protect us from burnout and other negative consequences.

Are You On Top of These 3 Workplace Trends? [2019]


I was in San Francisco last week learning more about workplace trends happening NOW. Successful organizations are those who are working on these key areas: A More Human Workplace. Focus on the people first. AI & Automation. Ensuring your workforce has the skills they need for the future.

Translating Customer Education Success into Business Impact

A strong customer education program can have a huge impact across the business - from increasing customer satisfaction scores, reducing support ticket volume, improving product adoption, to driving lead generation and renewals. Keeping this in mind, how do you choose which initiatives to prioritize?

How Conflict Can Actually Help Your Team Grow


Conflict can get things accomplished if it’s focused. Here are 2 key takeaways: All conflict isn’t bad. It just can’t be personal. Don’t just bring up problems without offering solutions. What’s Your Leadership Style?

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6 Signs You Are a Tremendous Leader


After surveying thousands of organizational leaders, interviewing hundreds of leaders on the “Follow My Lead” Podcast and being a true student of leadership for over five years, it’s beyond evident to me there is an upper echelon of leaders.

How to Ensure You Don’t Become a Bad Leader


As he looked into the mirror, he hated what he saw. It wasn’t the gray hair coming from his beard or the receding hairline beginning to show, it was who he had become. The words he used with his team replayed in mind. He wondered, “How can I be saying the words I vowed never to use? How can I be repeating his patterns?” His resentment towards his old boss grew stronger. He splashed some water on his face hoping the memory would go away. He looked back into the mirror and the memory raced back.

7 Wise Pieces of Advice That Will Change the Way You Lead


I define a leader as someone who’s actions inspire, empower, and serve in order to elevate others over an extended period of time. In an effort to help provide you the best pieces of leadership advice I have learned it’s important to keep in mind the things you do, are the things that matter most. The best leadership advice revolves around you and your actions. Never lose sight of your character. No one can take ownership of the mental and moral qualities distinctive to you.

LeBron James Says Being a Great Leader Means Improving More Than Yourself


Los Angeles Lakers forward LeBron James moves the ball up court during the first half of an NBA preseason basketball game against the Sacramento Kings in Los Angeles, Thursday, Oct. 4, 2018. (AP AP Photo/Kelvin Kuo).

LMS Comparison: What Learning Solution is the Best Fit for Your Business?

Explore this detailed guide to see how traditional Learning Management Systems compare to an advanced online learning platform, and find out which type of solution is best suited to meet your learning program needs.

Proof Team Success is a Leadership Thing


This past Monday, Clemson won the College Football Playoff National Championship game against Alabama. While people may be sick of seeing either of these teams win, what you should take away is that these programs were average, at best, before their respective coaches entered the scene.

2 Critical Things Employees Will Always Remember About You as a Leader


Leaders have a lot of responsibilities. If I listed them all, I am not sure anyone would sign up to lead. This is why having a great leader on your journey and then being that leader for others is so important. Leadership is often a thankless job but its impact almost can’t be quantified.

Servant Leaders Don’t Forget About Performance


While serving others is critical to being a servant leader, they also don’t forget about performance and achieving something. In this video, I’ll share 2 things you can do to help your people achieve more and become more. Leadership

7 Things in Leadership That Require No Talent But Lead to Enormous Success


Oftentimes, we equate talent to what makes someone successful, leadership included. When I got my first leadership role in an organization, I assumed I would be successful purely because I had natural leadership talent. But, boy, was I wrong. Not only did I fail, but I failed miserably because I tried relying on talent alone rather than strengthening my leadership skills.

[Webinar] The New Formula for Customer Onboarding

When it comes to customer onboarding, there’s no one-size-fits-all approach, but that shouldn’t stop you from forming an effective onboarding strategy. Register for this free webinar with Adam Avramescu of Checkr, and Linda Schwaber-Cohen of Skilljar to learn about the key business characteristics to evaluate before building great customer education offerings.

Your Company is NOT Responsible for Your Leadership Development


I spent some time last week with a manager who had his mind fixated on the idea that it was his company’s responsibility to develop him as a leader. I disagree. What to take charge of your development as a leader?

Leaders: 7 Compelling Questions to Start 2019


It’s that time of year again. The end of one year and the start of a new one. Make 2019 your best leadership year ever by looking in the mirror and asking yourself these 7 questions. Answer honestly if you want to get the most of the year to come.

Quit Promoting Top Performers


It’s become a trend to promote top performers in order to retain them. Unfortunately, this practice can be detrimental. Find out what you should be doing instead: Leadership

Don’t Fire Someone Until You Watch This


No leader ever wants to fire someone on their team, but sometimes it’s inevitable. Here’s what to do to ensure it goes the best it possibly can. Ultimate Leadership Academy Do you lead others but your company doesn’t offer a leadership development academy?

Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

When a Team Member Isn’t Bought in


One of the biggest things that can hurt a team’s performance is having a team member that isn’t bought in. Find out how to handle those situations in this week’s video: Leadership

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Get Out of Your Office


When people get promoted, they’re often more excited about the office than they are about the opportunity to lead their team. That’s the wrong mentality. Leadership

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12 Leadership Quotes That Will Inspire You Today


One of the most impressive things about all great leaders is their obsession with learning new things about leadership in order improve their team. Luckily, some of the best leaders have left behind a few of their brightest lessons to help pass their wisdom forward. Whether you are the CEO of a company, managing a team from the front-lines, or just trying to lead your family better, these quotes can help point you in the right direction or nudge you to make some changes.

5 Ways Great Leaders Create High Performing Teams


It doesn’t take a rocket scientist to figure out some professional teams are higher performing than others. Not only do high-performing teams contribute to better business outcomes, but their team members embrace the daily challenge to solve problems and achieve things together. A team, by definition, is a group of individuals working together to achieve a goal.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

Why the Best Companies Develop Leaders at Every Level


“I want every decision big or small to be run by me. I will have the final say, end of story,” said Roger the CEO of a medium-sized professional service company, “This period of time is so important to the company and there is so much on the line we can’t afford to make a mistake.”.

4 Steps to Reduce Stress and Refocus at Work in 10 Minutes


One day, years ago when I was working in the health and wellness industry, one of my intelligent and high performing colleagues appeared quite deflated. This caught my attention because she was always on her ‘A’ game, never asked for help, and was considered one of our most reliable team members. When I asked her if she was okay, she responded with a sigh, “Yeah, but I just have so much on my plate, and I don’t know how I’m going to get it done.”.


Viral Chick-fil-A Video Points Out 1 Critical Lesson Every Organization Must Remember


There are well over four million hours of content loaded to the internet every day. While some experts claim to know exactly why some videos go viral, the latest one was simple, it was funny and honest.

Why Leaders Must Be More Patient With Employees


Think back to your first real job. Now think about how long it took you to develop the skills required to excel or even be proficient in that job. If you are anything like me, it took you longer than you imaged it would.

How to Use Customer Training Data to Make Better Business Decisions

You may think customer training is crucial to the success of your organization, but do you have the data to prove it? Download the guide now, and learn how to prove the value of your customer training programs.

So You’re Not as Good of a Leader as You Thought. Here’s What To Do Next


As he read the comments from his team, I saw his facial expression change from excited to confused. At one point he looked up and said, “It’s hard to believe they don’t think I care about them and that I only care about their performance.”

4 Major Signs Your Leadership Skills Need Attention


Imagine being physically and mentally disturbed by the thought of walking into work. This is the reality for too many employees, and it primarily stems from the incapable leaders they work under every day. These leaders treat others poorly, placing far too much emphasis on their own well-being. Their lethargic attitude about their role is directly and detrimentally linked to the growth potential of their team.

Knowledge is Nothing Without This One Thing


How many times have you read a leadership article or watched a video about leadership? People spend ridiculous amounts of time and money on books, webinars, conventions, professional organizations, I could go on and on.

Strong Signs Your Best Leadership Year is Right Around the Corner


Everyone wants immediate results, but that’s rarely the case, regardless of whether you’re attempting to lose weight, improve revenue, or develop as a leader. That’s because results, especially the ones with a lasting impact, are the byproduct of doing the right things each and every day. If you’re leading but aren’t seeing immediate results, it doesn’t mean all is lost. There are seven signs that show your best leadership year is right around the corner.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.