Living in Learning

Is 2018 Going To Be a Step-Change Year for L&D?

Living in Learning

There is urgency to this step-change requirement that needs to address Moments of Need at the Point of Work when they manifest and where they manifest. Productivity and profitability are hard-wired into this mission-critical capability. These requirements are currently out of scope of the Training Paradigm regardless of the new training system technology implemented. DPS EPSS LES LMS Performance Support Rants & Ramblings Technology performance point of work

70:20:10 – Myth or Legend?

Living in Learning

There is a myth involved…perpetuated by a long-held belief that training drives performance. In truth, training only drives potential; performance does not manifest until business results are generated by the workforce in a different area of the ecosystem called the Point-of-Work. 70:20:10 Continuous Learning Sustained Capability performance paradigm training paradigm

Train 78

Trending Sources

L&D: Chasing Right Outcomes With Wrong Outputs

Living in Learning

We cannot begin the effort by looking through a “training solution lens”. I can always build training IF NECESSARY. BUT…if emphasis is not first laser-focused on what solution output closes the performance gap(s) at Point-of-Work, the traditional default training solution may well be the wrong output. 70:20:10 Five Moments of Need PDNA Performance Assessments Rants & Ramblings Sustained Capability Discovery Performance Assessment performance consulting

Point-of-Work & ADDIE? Say It Ain’t So…

Living in Learning

My recent post “70:20:10 – Myth or Legend?” roused a few readers to offer up some really solid comments, and there were a few that left me feeling like I was at a NASCAR race and just shouted “Ford Rules!” Now if you’ve never been to a NASCAR race, let me tell you this about […].

ADDIE 59

2018 Customer Training Goals

Are your customer training goals actually achievable? Or will they be cast aside as your team gets caught up in their daily tasks? If you’re not sure, this guide can help.

True Confessions from a Performance Ninja

Living in Learning

You’ll see it on their faces, and they’ll look up at you with questioning eyes and ask, “You mean this is not a training issue?”…and and then you’ll dance like only a performance consultant can dance…right before spiking the folder full of verbatim interview responses like a wide receiver slamming a touchdown pass in the end zone.

Micro-Learning Is Bigger Than You Think…And Not Just For Learning

Living in Learning

What the article I'm referencing and comments I read made clear illustrate the gyrations we are heading into now with this “new” micro-learning approach. It will be easy to become distracted, so don't get all raked up in a pile over what we call it…or how long it should be. It's about what it can facilitate at the moment of need to get the DO done.

Self-Directed Learning or Self-Directed Performance?

Living in Learning

There is no shortage of new innovation we seek to implement in our L&D discipline, and Micro-Learning is one of the most recent. Depending upon how one chooses to integrate "Micro-Anything", the results can range from truly innovative solutions to merely applying more lipstick on the training pig. Continuous Learning Discovery & Consulting Micro-Learning Performance Support Sustained Capability intentional design performance support Self-Directed Learning

Who Owns the “Other 95%”?

Living in Learning

The power we give up by taking an order for training only perpetuates the paradigm…the myth…in the minds of our stakeholders that training drives performance. The power we need to deploy should show up in our response to any training request with… “Sure, we can help you with that…but let us ask you a few questions first.” And then we dig for the roots and assess readiness for what may be indicated as a solution.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Survey Said…“Enough with the E-Learning Already!”

Living in Learning

We [L&D] don’t need to catch up to the disruptions in our digital technology as much as we need to catch up to that which our learners are asking. Continuous Learning EPSS Micro-Learning Mobile Learning Performance Support Performer Support Technology Coaching hands-on guidance mentoring moment of need point of work

7-Right Things Road Map to Sustained Workforce Performance

Living in Learning

The call-to-action for L&D is to have staff capable of operating comfortably and effectively in the domain of the Point-of-Work exclusive of being a SMEOEDT…SME of Every Damn Thing. This mission… should you choose to accept it…is to seek out individuals possessing the expertise of a performance consultant. Find one or develop one.

Evolving ISD Adoption for a Performance Paradigm

Living in Learning

What if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different? We need core ISD expertise reshaped with the "Intent" to drive sustained workforce capability beyond the classroom to a new ground zero – the Point-of Work. 70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained Capability

Adopt 69

Micro-Learning Is Bigger Than You Think…And Not Just For Learning

Living in Learning

What the article I'm referencing and comments I read made clear illustrate the gyrations we are heading into now with this “new” micro-learning approach. It will be easy to become distracted, so don't get all raked up in a pile over what we call it…or how long it should be. It's about what it can facilitate at the moment of need to get the DO done.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

It’s Time to Go Ninja!

Living in Learning

Who “woulda thunk it” possible to be swept up…or is swept out more appropriate…into the chaos of three corporate downsizing events in less than seven years? Could that even happen to the same guy? Oh, but yes it can…and it has. You’re reading his words right now. January 26th is when I will be jettisoned through the window of opportunity. Bring it! It's time to go Ninja!

Attention Span of a Gnat?

Living in Learning

Enable learning and support within the workflow. Keep things moving; breaking the chain of concentration to launch a fire safety course in the LMS while my hair is on fire makes no sense. Give me 90-seconds of Stop Drop & Roll and then let’s get on with it. Continuous Learning Learning @ the Point of Work Micro-Learning Performer Support Rants & Ramblings Technology

Is It Really That Cold?

Living in Learning

Have you ever repeated a saying you’ve heard before to fit a circumstance perfectly and have no clue where that saying came from or know exactly what it means? I’ve done it for no other reason than it fits the occasion, and I’m guessing you have too. It was -1 degree this morning here in […]. Continuous Learning Humor Short Stories

Did Cavemen Use Micro-Learning?

Living in Learning

We should get nuts over all the labels. Is learning informal, formal, non-formal, dynamic, continuous, micro, bursted, non-linear, linear, asynchronous, bi-synchronous, tri-synchronous…where will it end? And who really gives a rip what it’s called…as long as learning takes place…AND…sustained workforce performance at the Point-of-Work is the ultimate outcome?

Content Planning Map: A Template for Training Teams

Are you delivering disjointed feature-based training? Rather than looking at small tasks, focus training content on goals that you want your students to achieve. Download the template to learn how!

Did Cavemen Use Micro-Learning?

Living in Learning

We should get nuts over all the labels. Is learning informal, formal, non-formal, dynamic, continuous, micro, bursted, non-linear, linear, asynchronous, bi-synchronous, tri-synchronous…where will it end? And who really gives a rip what it’s called…as long as learning takes place…AND…sustained workforce performance at the Point-of-Work is the ultimate outcome?

Is Managing Learning Enough…Or Is Broader ACCESS the End-Game?

Living in Learning

In the event your brain immediately visualized training courses or learning events residing on your LMS…we have a potential disconnect here because “Training” in any form represents only the 10% in the 70:20:10 framework, and to make that even uglier, the 10% falls into the +/-5% of our 2,000 hour work year that Bersin’s research says we get each year in the form of formal learning. So what?

Brain 46

Evolving ISD Adoption for a Performance Paradigm

Living in Learning

What if the "I" in "Instructional Systems Design" was changed to "Intentional Systems Design"? Am I suggesting the application of lipstick on the traditional ISD pig, or something radically different? We need core ISD expertise reshaped with the "Intent" to drive sustained workforce capability beyond the classroom to a new ground zero – the Point-of Work. 70:20:10 AGILE Continuous Learning Discovery & Consulting EPSS Learning Ecosystems MOOCs Performer Support Sustained Capability

Adopt 59

Onboarding Vs. Waterboarding: Is There a Difference?

Living in Learning

Is there a difference between your onboarding process and the process of waterboarding? One uses water.and the other holds the new hire down and administers enough information at a continuous pace so they get the overwhelming sensation of drowning. Which one do you put your new hires through?

Train 55

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

Putting Tom Cat Into a Pet Carrier: 28-Easy Steps

Living in Learning

“We ARE going for a ride and YOU…the cat…have no choice in the matter.” In advance of ever even seeing the car, there is a direct correlation here – pet carrier = car ride. Solution options that surface in a cat’s brain?? Fight. Unfortunately, those three options are not actually options; instead they represent a chain of escalation. Humor Learning About Living cat carrier adventure cat stories hostage cat owner story humor

Brain 50

Putting Tom Cat Into a Pet Carrier: 28-Easy Steps

Living in Learning

“We ARE going for a ride and YOU…the cat…have no choice in the matter.” In advance of ever even seeing the car, there is a direct correlation here – pet carrier = car ride. Solution options that surface in a cat’s brain?? Fight. Unfortunately, those three options are not actually options; instead they represent a chain of escalation. Humor Learning About Living cat carrier adventure cat stories hostage cat owner story humor

Brain 50

Is Training Falling Short? Turn Up the Pain!

Living in Learning

I just finished reading an amazing book, “Chase the Lion”, by Mark Batterson, where the focus is largely examining change…personal change to be exact. But the same principles he addresses are very relevant for shifting thinking in an organization. The thinking I firmly believe we need to change is how we attempt to build sustained […].

Driving Performance with Extended Blend

Living in Learning

Focusing on a new ground zero - If we hope to move beyond potential, we must move beyond where we create it – during training events – whether the event is an exotic blend of ILT/web-based; delivered in a virtual synchronous venue; detached from linearity via the use of MOOCs; or pushed out to mobile devices; or shrunken in size to form micro-learning or bursted in small learning chunks; or whatever other label we attach to it. Whatever flavor of the day training may take; it’s still training.

The Essential Template for Your Customer Training Strategy

Looking to build your customer training strategy? The process can be overwhelming, if you don’t have a set plan from the start. This template can help.

Performance Support: Just Gimme Three Clicks!

Living in Learning

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.

Performance Support: Gimme Three Clicks!

Living in Learning

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology.

Going Ninja & the Covert Art of Hiding 70:20:10

Living in Learning

After surviving in the L&D profession for over thirty years, I continue to ponder what is it going to take to trip the training air bag? C’mon, man! We’ve tried everything known to humans so far…we gamify, we MOOC, we micro, we burst, we space, we go virtual, we go mobile, we asynch, bi-synch, tri-synch, […].

Train 45

Experience API [xAPI] & Why You Should Give a Rip

Living in Learning

They say that even a blind squirrel will find a nut eventually, and I am living proof of that concept. So there I was at DevLearn 2014 locked in to speak at a couple of breakout sessions and facilitate a tabletop discussion at the crack of dawn on day one. I’m on a Performance Support mission of “seek and learn” and purely by accident I stumbled over a pre-conference session Tuesday afternoon before the conference ever started called the xAPI Hyperdrive.

xapi 76

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

Turn Loose the MOOCs

Living in Learning

Consider the point of work as the new classroom if you like, but recognizing the application of assets at the point of work represents new kinds of assets…a.k.a. Performance Support [PS]. Courses no longer fit. When your hair is on fire there is no time to log into the LMS and take a course on fire safety.

Chasing Sustained Workforce Capability

Living in Learning

Sustaining the capability of our workforce is a race we are all running whether we choose to describe the effort in this manner or not. Creating a workforce that is nimble, agile, and resilient are a few of the buzzwords we hear today that describe what it takes to attain things like sustainability and competitive advantage. But where does being nimble, agile, and resilient matter most? The answer to this question is simple – the Point-of-Work.

Aligning Customer Training With Certifications

Want to deliver a cohesive customer training certification program? From strategy to systems to job functions, it's time for us to reassess how learning and certifications are delivered together. Download the guide to see how!