Living in Learning

T.G.I.G.F. – The Agony We Miss 10.0

Living in Learning

Life these days is busy. It is frightening. War in Ukraine, crazy inflation, and COVID-19 are terrorizing our lives. It is easy to forget what Sunday represents whether we have group celebrations or not.whether we attend a church service or not.

POINT-of-WORK:   Step Away from the Stone

Living in Learning

A recent post on LinkedIn tripped my trigger this morning, and despite the urge to rant, I will try to be gentle. No guarantees. The question posted asked for advice for someone new coming into Learning & Development (L&D).

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Learning Culture: A Product of Convergence?

Living in Learning

Yes, I tend to take a hard line on “performance” in the flow of work versus “learning” in the flow or work, but isn’t performance the ultimate outcome we seek? Learning is not the end game…it’s a by-product of enabling performance.while learning at the Point-of-Work and during moments of need.

POINT-of-WORK:  Navigating Digital Transformation with Transformational Change

Living in Learning

Going back to the research showing most (84%) of Digital Transformations fail, I have to ask, “Would we have been more successful if we treated the initiative a Workforce Transformation?” or replace “Workforce” with “People” if you like.

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Transform Your Classroom with Apple

Speaker: Aaron Webb, Jamf

Apple empowers educators and students by design. In our webinar, we’ll explain how to make the best use of Apple devices in your classroom, and the tools and resources you need for success.

POINT-of-WORK:  The Great Convergence of Thought and Action

Living in Learning

AI-driven data convergence enables another collateral convergence of informed learning and support design with multi-datapoint granularity or worker performance results at Point-of-Work.

POINT-of-WORK:  Prescriptive Performance Support

Living in Learning

Purpose-built Artificial Intelligence (AI) represents a bridge between high data volumes and actionable design attributes. Digging into the data will give us visibility to the things listed above and at the individual level.

POINT-of-WORK:  The Connected Worker and Analytics

Living in Learning

I believe that if we desire performance optimization it should be at the most granular level – the individual worker. Can the Training team accomplish this? I would wager their resources are spread so thin already developing training courses their engagement is not on the table. Too granular!

POINT-OF-WORK:  Pushing the Stone

Living in Learning

When it seems like we’re pushing a stone uphill over and over…maybe we should stop…leave the stone where it is… go up to the top (of the organization) and confirm if a stone like we’ve been pushing for years is even needed. We must change the conversation if new thinking will ever emerge.

POINT-of-WORK:  A Ground Hog’s Perspective

Living in Learning

Point-of-Work is a Destination where task-centric and role-specific workflows exist. The brokenness is what happens at that destination, not the destination itself.

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Who C.A.R.E.S.!? How Learning Got Its Bad Rap & What We Can Do About It

Speaker: Treion Muller, Chief Strategy Officer at ELB Learning

Since when has learning and development become such a negative experience with learners? Treion Muller, Chief Strategy Officer for ELB Learning, will introduce a new learning framework called the C.A.R.E.S Learning Effectiveness Model.

POINT-of-WORK:  Using an Alignment Discovery Cascade for Pre-Design Reconnaissance

Living in Learning

The key is consistency of Discovery from the top of the organizational hierarchy to the bottom. Comparing results of a cascade down through the hierarchy provides source data that can facilitate an Alignment Conversation from dependable, validated reconnaissance.

POINT-of-WORK:  Using Connected Worker Impacts to Mine Data-Driven Insights

Living in Learning

To this camper, it is clear the data flow from the Point-of-Work to Informed Insights critical to drive effective Decision Making must be two-way.

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POINT-of-WORK:  Impacting the Connected Worker

Living in Learning

Despite thirty plus years in the corporate learning space I am sensing an overwhelming demand to reiterate the critical nature of shifting emphasis to a post-training ground zero – Point-of-Work.

POINT-OF-WORK: Office of Workforce Capability (OWC)?

Living in Learning

Is it time to create an organizational entity scoped and chartered to ensure sustained workforce capability? Is it time to enable performance IN Workflows at Moments of Need found at Point-of-Work?

Keeping Students Safe and Productive on Devices

Speaker: Aaron Webb, Jamf

In our webinar, we’ll explore the full range of Jamf education products to protect students, including quick and easy tools for IT admins, powerful apps for teachers to ensure student safety anywhere, and parental engagement tools.

T.G.I.G.F – 8.0 – The Agony We Miss

Living in Learning

This post is now an eighth annual event I usually post on Maunday Thursday to lift up Good Friday and what it now means to me. The original posting was also on a Thursday seven years ago, and I was reflecting on the eighth version for this upcoming Good Friday from within the chaos of.

Point-of-Work:  Effectively Connecting Our Workforce to Their Workflows

Living in Learning

Given the “sky-is-falling” lament due to the Great Resignation it makes one wonder how epic is our collective failure. Are we failing or is this a long overdue cross-industry correction? Are we embracing this self-inflicted down-sizing? Are we hearing the urgent message to do more with less?

Point-of-Work:   Convergence Shift to Workflow Performance

Living in Learning

Over the last several years, I have written about the concept of convergence; specifically, convergence of learning with work. Emphasis was placed on assets Learning & Development (L&D) produced to enable performance support closer to actual work.

The Thickness of Relationship

Living in Learning

Is every castaway someone marooned on a deserted island? It is the first image that comes to mind for me; however one can be a castaway who has been cast away in the midst of a thriving population.

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The Key to Getting the Best Out of Video-Based Practice & Coaching

Speaker: Micah Eppler, Account Executive for Rehearsal of eLearning Brothers

Join Micah Eppler from eLearning Brothers to see hands-on examples of how organizations are transforming outcomes with video-based training strategies.

“Status Quomentum” – A Hidden Core Performance Restrainer

Living in Learning

If L&D does not assess Points-of-Work, who will? Status quomentum points to routine solutioning because of the training myth. We cannot perpetuation this routine; in fact, the onus is on L&D to lead change in the re-thinking and perceptions of our stakeholder population.

POINT-of-WORK: Ground Zero for Workforce Transformation

Living in Learning

We need to get to where true business value is generated – the Point-of-Work.

POINT-OF-WORK:  An Agile Solutioning Methodology – DRIVER  

Living in Learning

This is a call-to-action to see beyond the prevailing myth that Training Drives Performance to the accepting the reality of Potential as the only provable training outcome until our Performers graduate to their respective Points-of-Work where they actually generate measurable value and business outcomes.

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POINT-OF-WORK ASSESSMENT: Perceptions Vs. Realities

Living in Learning

The Point-of-Work Assessment (PWA) methodology is agile enough to handle unique iterations of a mix of core discovery questions consistent as common denominators with additional unique questions defined by the gap(s) between Perceptions in a Top-Down discovery cascade to Realities only found at the Individual Contributor level at the Bottom.

The Best Ways to Use Managed Apple IDs at Your School

Speaker: Aaron Webb, Jamf

In our webinar, How to Best Use Managed Apple IDs at Your School, hear the real-world experience of Steven Palomo, IT Director at Beverly Public Schools, regarding how he successfully managed his entire tech stack.

POINT-OF-WORK Podcast with David James – 1-6-2020

Living in Learning

I was honored to kick off 2020 with David James. This post is a replay of the 48 minute podcast. Continuous Learning Change Leadership moments of need point of work point of work assessment

POINT-OF-WORK: Translate Training Activity to Productivity Impact

Living in Learning

Downsized three times in seven years. Because we could not show bottom line value creation and productivity impact. Because Point-of-Work was not assessed to determine what was restraining performance. In other words, no performance benchmarks were established at current state.

70:20:10 – Myth or Legend?

Living in Learning

There is a myth involved…perpetuated by a long-held belief that training drives performance. In truth, training only drives potential; performance does not manifest until business results are generated by the workforce in a different area of the ecosystem called the Point-of-Work. 70:20:10 Continuous Learning Sustained Capability performance paradigm training paradigm

POINT-OF-WORK: Strategic Approach to Sustaining Tactical Performance Success

Living in Learning

The mission for L&D carries a primary objective not too dissimilar to that of “eating an elephant”; a daunting proposition to say the least. The “elephant” I’m referring to here is “Optimization of a dynamic learning performance ecosystem”.

Immersing the Curious Mind in VR: Why You’re Missing Out on Proven ROI!

Speaker: John Blackmon, eLearning Brothers CTO, CenarioVR® Creator

Join John Blackmon, eLearning Brothers CTO and creator of the award-winning VR course builder CenarioVR®, to find out why organizations choose immersive learning and how they've used innovative approaches.

Micro-Learning Is Bigger Than You Think…And Not Just For Learning

Living in Learning

What the article I'm referencing and comments I read made clear illustrate the gyrations we are heading into now with this “new” micro-learning approach. It will be easy to become distracted, so don't get all raked up in a pile over what we call it…or how long it should be. It's about what it can facilitate at the moment of need to get the DO done.

Is There a Learning Performance Ecosystem Blind Spot?

Living in Learning

Performance support is anything that enables and/or accelerates speed-to-sustainable-performance, or speed-to-impact, or speed-to-productivity, or speed-to-competence, or speed-to-actionable-insight, or speed-to-any-damn-thing-that-drives-measurable-business-value. Accelerated Productivity Performance Insights Performance Support Point of Work Assessment Rants & Ramblings Sustained Capability performance insights performance support point of work assessment productivity acceleration

POINT-of-WORK:  Performance Is as Good as the Support…Not Just Training

Living in Learning

The continuity of learning and task-level execution are mission-critical in a military work environment. Is mission criticality in our corporate environment any less important? Granted the outcomes are less lethal, but are they less mission-critical? 70:20:10 Continuous Learning Discovery & Consulting DPS Learning Performance Assessment Learning Performance Ecosystem Point of Work Assessment #Pointofwork #PWA #performancesupport

POINT-of-WORK: Diversity of Disruption

Living in Learning

Our field of play has shifted closer to…if not converged directly into…Point-of-Work. This shift has disruption written all over it. Rules of engagement are being disrupted by increasing velocity of business demand and continuous change. If the rules change, so too must our game plan, and adoption of a Point-of-Work Solution Discipline represents a new game plan.

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Everyone Wins! How Games Can Improve Learning Outcomes Across Multiple Generations

Speaker: Stephen Baer, Co-Founder and Chief Creative Officer of The Game Agency

Nearly 70% of American adults play video games. Stephen Baer, Chief Creative Officer at The Game Agency, will discuss each generation’s unique learning styles and identify game types that appeal to each one and improve your learning outcomes.

Driving Performance Guidance @ Point-of-Work

Living in Learning

If sustained workforce performance truly represents the universal brass ring, L&D…or some other corporate entity…must evolve tactically and adopt a performance mindset head downstream into the post-training environment where measurable outcomes and value are generated…or lost – Point-of-Work (PoW). Continuous Learning Digital Performance Support Discovery moment of need performance consulting point of work

Digital Adoption Solutions (DAS) Technology Has an Identity…Finally…Now What?

Living in Learning

The fact that Gartner has begun to recognize this very relevant space has me stoked. It’s been a long time coming. My hope is the DAS focus does not become too narrow and application navigation becomes the only visible point-solution when so much more productivity enhancing capabilities are possible.

POINT-OF-WORK: CEO for a Day

Living in Learning

If I had the opportunity to be CEO for a day, I’d blow the doors off the existing Learning/Training paradigm and shift my CLO out from under the HR umbrella or create a role and align them as a direct report…with the title of Chief Capability Officer (CCO). Place the CCO over the Office of. Accelerated Productivity Discovery & Consulting Point of Work Assessment Sustained Capability #performanceoutcomes #pointofworkassessment #paradigmshift #pointofwork

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DRIVER – A Repeatable, Agile, Methodology to Generate Learning & Performance Guidance

Living in Learning

My own gap for the first 20 years of my L&D career was never considering there was a need to engage at PoW. Training WAS the standard solution after all, so why look beyond the obvious? Obviously, our L&D team were more focused on efficiently and effectively transferring knowledge which by the way was what we were scoped and compensated to do.

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Technology to Support and Empower Users With Disabilities

There is an increasing global focus on accessibility for students in school. When combined with a device management system such as Jamf Pro or Jamf School, the sky’s the limit. Learn how Apple and Jamf can support disabled users in your school.