Next Generation L&D: From ‘Learning’ To ‘Performance’


A trend I’m seeing more and more, and which is reflected in the latest Bersin By Deloitte ‘Market Trends’ Keynote , is L&D’s shift in focus from ‘learning outcomes’ to the complex and individually experienced reality of the work itself.

How To Choose The Best LMS For Your Organisation


If you want to know how to choose the best LMS for your organisation, here’s your answer… There isn’t one. I’m not being facetious either. I’m willing to bet that, with all information in front of them, no-one in your organisation really wants an LMS. Even L&D, generally, want an LMS – or at least they think they do – in the absence of knowing what they really want, or need. So let’s start there….

What It Means To Be The Best LMS For User Experience


According to e-Learning Industry, Looop is currently the world’s best LMS for user experience. But what does this mean and why is user experience such an important consideration when buying a Learning Management System? The term user experience comes from Software Development and has infiltrated everyday language as more and more people wrestle with ‘digital’ in the context of 21st century business.

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Are shorter attention spans hampering your best efforts In L&D?


“According to scientists, the age of smartphones has left humans with such a short attention span even a goldfish can hold a thought for longer” The Daily Telegraph, 2015. We know this, right?

How to Price and Package Customer Training

To charge or not to charge? That is the question many customer training teams are facing today. The answer, however, is not always a straightforward yes or no. Download this guide to learn more.

10 Years Of The iPhone And L&D Has Some Learning To Do


It’s unlikely to have escaped your attention over the last week that it’s 10 years since the iPhone was first unveiled. This is significant whether it’s your smartphone of choice or not, as it has provided the blueprint for subsequent handsets, tablets and phablets ever since.

Why We’re STILL All Trying To Fix Company Induction


It seems to me that everybody is trying to fix Company Induction. I hear this from contacts, clients and it’s often a topic of conversation on LinkedIn: “Has anybody got any ideas on modernising induction?”. I remember this perpetual cycle of fixing induction myself from my in-house days. In fact, it was what I was hired to do in my first L&D job back in the late 1990s. And here we are 20 years later….

The ‘Less-Time-For-Better-Results’ Induction


Anybody who’s delivered Induction programmes before will know that, far too often, they’re packed full of content that new starters couldn’t possibly remember.

When You’re Too Busy Delivering Training To Do Digital L&D


In my recent experience, it seems many L&D professionals are too busy delivering training to dedicate time to their own digital development. As a result, the L&D provision in many organisations is still predominantly classroom-based, and any individual employee’s experience of L&D is limited to occasional events and technology ‘solutions’ outsourced to vendors or simply bought in ‘off-the-shelf’.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

How Blended Learning Today Is Different In A Hyperconnected World


With access to the world’s information, industry experts, and instant connection to professionals inside our organisations and around the world, learning can happen continuously, on-demand and in the moments that are most important to us. For these reasons, it’s important to reframe what blended learning today means. No longer does it mean supplementing formal learning events with additional materials, before and after a programme.

Digital L&D pt 1: Beyond e-Learning


I’ve been in Learning & Development since the popularisation of e-learning in the late-1990s. Back then, I was at LloydsTSB and e-learning was still called CBT (Computer-based Training).

Eliminate the Forgetting Curve with Digital


The modern age continues to present us with challenges and opportunities when it comes to being at our most productive. The speed at which technology is advancing means that many companies and brands are faced with very real productivity challenges.

What Is E-Learning Today?


In the L&D world, e-learning today can sometimes be seen as the poor cousin to instructor-led training. It’s mostly because when we think about e-learning we think about the boring compliance courses we’re expected to complete to protect against organisational risk.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

The Secret To Learning At The Point-of-Need


*The secret*: ‘Learning’ is rarely (if ever) required at the point-of-need. Instead, answers, support, insights or guidance are more likely to be needed.

Looop Receives Two Awards For Corporate LMS Software Category


“Looop is a robust and user-friendly learning management system (LMS) created to help you design the perfect online learning environment for your workplace.”. Looop recently received two fantastic awards from the popular B2B software review platform FinancesOnline.

Leading Away From Face-To-Face Training Towards Self-Directed Learning


If, like many of your L&D peers, employees in your organisation tell you they prefer classroom training, it’s important to understand their preference in relation to the perceived alternatives.

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Digital L&D pt 3: How To Run A Resources-First Initiative


‘Resources-first’ describes the approach of tackling employee performance and capability issues with digital resources, addressing specific work challenges for distinct employee groups, accompanied by supplementary activities (which may include a face-to-face or educational element… or may not).

Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help.

What Is L&D For In This Day And Age?


This question was posed to me by Sukh Pabial (@SukhPabial) recently, following a blog he wrote, Adapting, Change and L&D , and a subsequent Twitter exchange. Sukh finished this blog by expressing: “L&D is fundamentally broken and we’re unfit to lead our organisations as they need us to.”.

How Do We Get Employees To Adopt Technology For Learning?


Classroom training can seem like a real treat. Especially when we consider that more than 3 quarters of people haven’t attended a course in the last two years. But if they’re not attending courses (even if they like them), then how are they developing themselves? If they are like you and I they are likely to be self-directing their own learning. Web-searching when situations arise or asking a colleague. In that respect, ‘learning’ is wedded to the work itself – on a ‘grab-and-go’ basis.

Why the Learning Needs Analysis (LNA) has us all working on the wrong things


Just to qualify the title of this post, we (as L&D) might be working in the right direction as a result of our LNA but when individual performance and capability needs are aggregated into common and anticipated themes, and then packaged into courses, the actual needs are likely to be lost.

Digital L&D pt 2: What Are Resources?


As Director of Talent, Learning & OD at Disney, I learned that I wasn’t actually accountable for Learning. I was not charged with embedding, accelerating or transferring learning. At a time of huge shifts in consumer, technological and wider societal shifts, I was responsible for preparing the workforce to operate in fundamentally different ways, and to operate with enhanced (if not different) skill-sets.

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

HarperCollins’ Challenge


“Three months in we had 80 percent of people viewing at least one piece of content on Looop. 80 percent of the business would never have taken part in face-to-face training; it might have been 30 or 40 percent in the old model. That increase is hugely significant.” ” Jo Taylor, Learning and Development Consultant, HarperCollins. HarperCollins’ Challenge. Embracing a digital learning strategy.

Building an “Everyday Learning” Culture at Discovery


“Looop helps us to deliver fresh learning content to targeted audiences through an easy-to-use mobile-friendly platform. Looop is a key part of our future learning strategy.”. Jennifer Wrigley, Learning and Development Manager, Discovery Communications. Discovery’s Challenge. Engaging Learners with Fresh, Easy-to-Access Content.

How Looop is Helping Edwardian Hotels Deliver Consistently Exceptional Client Care


“Instead of having to get to a PC or hunt through paper files, the learning is accessible anytime, anywhere… Our staff are no longer wasting 10-15 minutes looking for something or someone to answer their question; now they can find the answer immediately. That’s been massive.” ” Cesaltina De Andrade, Group Housekeeping Manager, Edwardian London. Edwardian’s Challenge. Inconsistent Training and a Disconnected Team.

How to Launch Elearning Content Using xAPI

HT2 Labs

Already using xAPI for more than just reporting? Then you may be wondering how it can be used to launch elearning content. The post How to Launch Elearning Content Using xAPI appeared first on HT2 Labs. Learning Locker xAPI

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2018 Customer Training Goals

Are your customer training goals actually achievable? Or will they be cast aside as your team gets caught up in their daily tasks? If you’re not sure, this guide can help.

ADOBE ROBOHELP: Getting Around Preview Errors

I Came, I Saw, I Learned

by Willam van Weelden, COTP. RoboHelp is an awesome help authoring tool. However, even the best tools misbehave. While working with RoboHelp, you are likely to come across error message from time to time. For instance, atsome point you'll likely be tasked with customizing a Screen Layout.

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MICROSOFT POWERPOINT: Adding Transparency to Photos

I Came, I Saw, I Learned

by AJ Walther, COTP. You have a plan. a plan to create an awesome PowerPoint presentation about, among other emotions, anger.   Naturally, you want to illustrate anger on one of the slides.

ADOBE CAPTIVATE: Tips for Importing PowerPoint Slides

I Came, I Saw, I Learned

by Jennie Ruby, COTP. Many organizations use PowerPoint templates to ensure that lessons are consistent and correctly branded. By importing PowerPoint into Captivate, you can retain that formatting and branding in your eLearning lessons as well.

Articulate Storyline vs. Adobe Captivate

I Came, I Saw, I Learned

A recent LinkedIn post asked eLearning developers: which tool is best: Adobe Captivate or Articulate Storyline? As  As I read through the comments, I was struck by how many people insisted that Storyline was the better choice because it was easier to learn than Captivate because it was so much like Microsoft PowerPoint.   As someone who uses both Captivate and Storyline, I have to disagree with that recurring sentiment.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

New Adobe Captivate Advanced Actions and Variables Courses Posted

I Came, I Saw, I Learned

If you're an Adobe Captivate developer, here are some awesome new classes that are laser- focused on Variables and Advanced Actions. Variables and Actions 101: Quick Start. Variables and Actions 201: Advanced Concepts. Variables and Actions 301: Complex  Variables and Actions 401: Expressions. Each of these 3-hour classes are taught live, online, and are highly interactive. Adobe Captivate

LIVE, ONLINE TRAINING TIP: Highlight Your Mouse Pointer

I Came, I Saw, I Learned

by Kevin Siegel, CTT, COTP.   During a recent Certified Online Traning Professional certification course , I was showing my screen and telling class attendees about a cool technique I use when I want to ensure learners can see my mouse pointer.

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ELEARNING PRODUCTION: iOS 11 Makes Mobile Demos a Snap (or a Tap)

I Came, I Saw, I Learned

by Kevin Siegel, CTT, COTP. Not so long ago we were tasked with creating an eLearning project that included a software demonstration of an iPhone mobile app. We experimented with several techniques for capturing the app including using a program that reflected the iPhone onto the computer. (To

ADOBE ROBOHELP: Publish to SharePoint

I Came, I Saw, I Learned

by Willam Van Weelden, COTP. You can host output from Adobe RoboHelp on multiple hosting platforms. When your company uses SharePoint, you can even leverage the power of SharePoint to host your help.   Leveraging SharePoint has a major benefit: Access control.

Content Planning Map: A Template for Training Teams

Are you delivering disjointed feature-based training? Rather than looking at small tasks, focus training content on goals that you want your students to achieve. Download the template to learn how!