looop

L&D Is Stuck… And Here’s What We Need To Do About It

looop

It’s a well trodden path…. A new L&D function is born – or a new custodian arrives into an existing function – and a review is undertaken of ‘what learning is required’. Induction is developed. Courses are created. Programmes are designed. And a suite of e-learning is bought in.

Agile 78

Next Generation L&D: From ‘Learning’ To ‘Performance’

looop

A trend I’m seeing more and more, and which is reflected in the latest Bersin By Deloitte ‘Market Trends’ Keynote , is L&D’s shift in focus from ‘learning outcomes’ to the complex and individually experienced reality of the work itself.

Designing For How People Really Learn, At The Point-Of-Work

looop

“We exist in a culture in which fact-based knowledge dominates traditional instruction. People who are good at “knowledge games” like Trivial Pursuit and Jeopardy are considered smart. But life requires us to do , more than it requires us to know , in order to function.

3 Steps To Better, Faster, Easier, Cheaper And Less Risky L&D

looop

As we approach the summer holidays, I want to plant a seed with you that will give you hope, optimism and greater belief in the impact of our function. We read and hear, everyday, that L&D is changing and that we need to catch up or re-skill but there’s more to it than that… The […]. The post 3 Steps To Better, Faster, Easier, Cheaper And Less Risky L&D appeared first on Looop.

3 Reasons to Prioritize On-Demand Customer Training

How can you provide a great onboarding experience while keeping up with a growing customer base? By leveraging on-demand training. This guide describes three benefits of adding on-demand training to your onboarding process. Click here to download.

What motivates people to learn online at work?

looop

I asked this question to a group of 20 or so L&D folks last week. The responses I got back included: Accessibility. Speed. It’s ‘free’. It’s just-in-time. They don’t have to leave their desks. Did you notice anything missing from that list?

10 Years Of The iPhone And L&D Has Some Learning To Do

looop

It’s unlikely to have escaped your attention over the last week that it’s 10 years since the iPhone was first unveiled. This is significant whether it’s your smartphone of choice or not, as it has provided the blueprint for subsequent handsets, tablets and phablets ever since.

Are Managers Really Critical To The Transfer Of Learning?

looop

Over the years, L&D professionals have almost universally advocated that managers are critical to the transfer of learning – and it’s almost blasphemous to suggest otherwise. But why?

The Important Distinction Between ‘Digital’ and ‘Technology-Enabled’ Learning

looop

We’ve used electronic technologies in L&D since the days of the overhead projector (see picture above), when we took pride in creating beautiful and alluring acetates to compliment our classroom training. Since then, PowerPoint and projectors, videos, e-learning, Learning Management Systems and all sorts of other new and novel products have proliferated our profession. But, […].

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

The ‘Less-Time-For-Better-Results’ Induction

looop

Anybody who’s delivered Induction programmes before will know that, far too often, they’re packed full of content that new starters couldn’t possibly remember.

Eliminate the Forgetting Curve with Digital

looop

The modern age continues to present us with challenges and opportunities when it comes to being at our most productive. The speed at which technology is advancing means that many companies and brands are faced with very real productivity challenges.

Digital L&D pt 1: Beyond e-Learning

looop

I’ve been in Learning & Development since the popularisation of e-learning in the late-1990s. Back then, I was at LloydsTSB and e-learning was still called CBT (Computer-based Training).

Ask One Question To Address Your Organisation’s Online Learning Problem

looop

Amongst the exhibition halls lie silver bullets aplenty. The grand claims made by LMS and e-learning providers turn heads, spark interest, and solve all our problems. If only, our people would engage in online learning. We’ve stuck everything to the same old tosh. Points, leaderboards, drag and drop ‘interactivity’, reveal boxes… and now we’ve got […]. The post Ask One Question To Address Your Organisation’s Online Learning Problem appeared first on Looop.

How to Price and Package Customer Training

To charge or not to charge? That is the question many customer training teams are facing today. The answer, however, is not always a straightforward yes or no. Download this guide to learn more.

When You’re Too Busy Delivering Training To Do Digital L&D

looop

In my recent experience, it seems many L&D professionals are too busy delivering training to dedicate time to their own digital development. As a result, the L&D provision in many organisations is still predominantly classroom-based, and any individual employee’s experience of L&D is limited to occasional events and technology ‘solutions’ outsourced to vendors or simply bought in ‘off-the-shelf’.

Why Does L&D Exist In Your Organisation?

looop

Following on from the fascinating conversation sparked by Sukh Pabial, continued by Myles Runham and most recently by Anthony Williams, I want to make a couple of further points. Last week, Sukh and I enjoyed a rich conversation about the current purpose of L&D, but a key point that has been slightly lost is that […]. The post Why Does L&D Exist In Your Organisation? appeared first on Looop.

Leading Away From Face-To-Face Training Towards Self-Directed Learning

looop

If, like many of your L&D peers, employees in your organisation tell you they prefer classroom training, it’s important to understand their preference in relation to the perceived alternatives.

Agile 63

How Sky Develop Their People At The Point-Of-Need And At The Speed Of Business

looop

It’s incredible how many organisations struggle to make online learning work. I see and hear this first-hand. Most recently, as a panel member at this year’s CIPD L&D Show, exploring learning technologies. This is not the case at Sky. They have nailed it – and then taken it to the next level – to truly […]. The post How Sky Develop Their People At The Point-Of-Need And At The Speed Of Business appeared first on Looop.

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

How Sky Develop Their People At The Point-Of-Need – And At The Speed Of Business

looop

It’s incredible how many organisations struggle to make online learning work. I see and hear this first-hand. Most recently, as a panel member at this year’s CIPD L&D Show, exploring learning technologies. This is not the case at Sky. They have nailed it – and then taken it to the next level – to truly […]. The post How Sky Develop Their People At The Point-Of-Need – And At The Speed Of Business appeared first on Looop.

How Blended Learning Today Is Different In A Hyperconnected World

looop

With access to the world’s information, industry experts, and instant connection to professionals inside our organisations and around the world, learning can happen continuously, on-demand and in the moments that are most important to us. For these reasons, it’s important to reframe what blended learning today means. No longer does it mean supplementing formal learning events with additional materials, before and after a programme.

What Is E-Learning Today?

looop

In the L&D world, e-learning today can sometimes be seen as the poor cousin to instructor-led training. It’s mostly because when we think about e-learning we think about the boring compliance courses we’re expected to complete to protect against organisational risk.

Why We’re STILL All Trying To Fix Company Induction

looop

It seems to me that everybody is trying to fix Company Induction. I hear this from contacts, clients and it’s often a topic of conversation on LinkedIn: “Has anybody got any ideas on modernising induction?”. I remember this perpetual cycle of fixing induction myself from my in-house days. In fact, it was what I was hired to do in my first L&D job back in the late 1990s. And here we are 20 years later….

Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help.

The Secret To Learning At The Point-of-Need

looop

*The secret*: ‘Learning’ is rarely (if ever) required at the point-of-need. Instead, answers, support, insights or guidance are more likely to be needed.

How To Choose The Best LMS For Your Organisation

looop

If you want to know how to choose the best LMS for your organisation, here’s your answer… There isn’t one. I’m not being facetious either. I’m willing to bet that, with all information in front of them, no-one in your organisation really wants an LMS. Even L&D, generally, want an LMS – or at least they think they do – in the absence of knowing what they really want, or need. So let’s start there….

What It Means To Be The Best LMS For User Experience

looop

According to e-Learning Industry, Looop is currently the world’s best LMS for user experience. But what does this mean and why is user experience such an important consideration when buying a Learning Management System? The term user experience comes from Software Development and has infiltrated everyday language as more and more people wrestle with ‘digital’ in the context of 21st century business.

Agile 40

Looop Receives Two Awards For Corporate LMS Software Category

looop

“Looop is a robust and user-friendly learning management system (LMS) created to help you design the perfect online learning environment for your workplace.”. Looop recently received two fantastic awards from the popular B2B software review platform FinancesOnline.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Digital L&D pt 3: How To Run A Resources-First Initiative

looop

‘Resources-first’ describes the approach of tackling employee performance and capability issues with digital resources, addressing specific work challenges for distinct employee groups, accompanied by supplementary activities (which may include a face-to-face or educational element… or may not).

How Do We Get Employees To Adopt Technology For Learning?

looop

Classroom training can seem like a real treat. Especially when we consider that more than 3 quarters of people haven’t attended a course in the last two years. But if they’re not attending courses (even if they like them), then how are they developing themselves? If they are like you and I they are likely to be self-directing their own learning. Web-searching when situations arise or asking a colleague. In that respect, ‘learning’ is wedded to the work itself – on a ‘grab-and-go’ basis.

What Is L&D For In This Day And Age?

looop

This question was posed to me by Sukh Pabial (@SukhPabial) recently, following a blog he wrote, Adapting, Change and L&D , and a subsequent Twitter exchange. Sukh finished this blog by expressing: “L&D is fundamentally broken and we’re unfit to lead our organisations as they need us to.”.

Digital L&D pt 2: What Are Resources?

looop

As Director of Talent, Learning & OD at Disney, I learned that I wasn’t actually accountable for Learning. I was not charged with embedding, accelerating or transferring learning. At a time of huge shifts in consumer, technological and wider societal shifts, I was responsible for preparing the workforce to operate in fundamentally different ways, and to operate with enhanced (if not different) skill-sets.

How to Price and Package Customer Training

To charge or not to charge? That is the question many customer training teams are facing today. The answer, however, is not always a straightforward yes or no. Download this guide to learn more.

Why the Learning Needs Analysis (LNA) has us all working on the wrong things

looop

Just to qualify the title of this post, we (as L&D) might be working in the right direction as a result of our LNA but when individual performance and capability needs are aggregated into common and anticipated themes, and then packaged into courses, the actual needs are likely to be lost.

HarperCollins’ Challenge

looop

“Three months in we had 80 percent of people viewing at least one piece of content on Looop. 80 percent of the business would never have taken part in face-to-face training; it might have been 30 or 40 percent in the old model. That increase is hugely significant.” ” Jo Taylor, Learning and Development Consultant, HarperCollins. HarperCollins’ Challenge. Embracing a digital learning strategy.

Building an “Everyday Learning” Culture at Discovery

looop

“Looop helps us to deliver fresh learning content to targeted audiences through an easy-to-use mobile-friendly platform. Looop is a key part of our future learning strategy.”. Jennifer Wrigley, Learning and Development Manager, Discovery Communications. Discovery’s Challenge. Engaging Learners with Fresh, Easy-to-Access Content.

How Looop is Helping Edwardian Hotels Deliver Consistently Exceptional Client Care

looop

“Instead of having to get to a PC or hunt through paper files, the learning is accessible anytime, anywhere… Our staff are no longer wasting 10-15 minutes looking for something or someone to answer their question; now they can find the answer immediately. That’s been massive.” ” Cesaltina De Andrade, Group Housekeeping Manager, Edwardian London. Edwardian’s Challenge. Inconsistent Training and a Disconnected Team.

Move Beyond Learning to Applying: A Modern Management Development Program

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.