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L&D Is Stuck… And Here’s What We Need To Do About It

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It’s a well trodden path…. A new L&D function is born – or a new custodian arrives into an existing function – and a review is undertaken of ‘what learning is required’. Induction is developed. Courses are created. Programmes are designed. And a suite of e-learning is bought in.

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Next Generation L&D: From ‘Learning’ To ‘Performance’

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A trend I’m seeing more and more, and which is reflected in the latest Bersin By Deloitte ‘Market Trends’ Keynote , is L&D’s shift in focus from ‘learning outcomes’ to the complex and individually experienced reality of the work itself.

The #1 Mistake We’re All Making In L&D

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‘Learning Needs’ are too often identified from afar. Whether it’s from our organisation’s leaders; department heads; line managers; or from others in HR. We’ve all been there: “Hi L&D, our managers need to be better coaches, could you deliver us a course, please?” On the surface, this request seems pretty reasonable – and fairly common, […]. The post The #1 Mistake We’re All Making In L&D appeared first on Looop.

How Translating ‘Business Needs’ Into ‘Learning Needs’ Is Causing Misalignment

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L&D people speak about business alignment as a key strategic priority but how are we not aligned already? We work inside the organisation and work closely with its people – so what’s going wrong? Misalignment occurs as soon as we translate ‘business needs’ into ‘learning needs’, which is usually right at the very outset of […]. The post How Translating ‘Business Needs’ Into ‘Learning Needs’ Is Causing Misalignment appeared first on Looop.

[Webinar] How Zenefits Uses a Customer Enablement Tech Stack to Drive Adoption

The Education Services team at Zenefits was looking to provide easily accessible and immediately usable education offerings to drive customer adoption and engagement. The company addressed this challenge by connecting the technologies powering its training, support and customer advocacy programs into an ecosystem for customer enablement. This ecosystem has made it simpler for customers to onboard, and for the Zenefits team to maximize and measure the net impact of their initiatives. In this session, Melanie Gallo, Senior Director of Education Services at Zenefits, will team up with Skilljar to share learnings and best practices from their experience in creating this customer enablement ecosystem.

Are shorter attention spans hampering your best efforts In L&D?

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“According to scientists, the age of smartphones has left humans with such a short attention span even a goldfish can hold a thought for longer” The Daily Telegraph, 2015. We know this, right?

What motivates people to learn online at work?

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I asked this question to a group of 20 or so L&D folks last week. The responses I got back included: Accessibility. Speed. It’s ‘free’. It’s just-in-time. They don’t have to leave their desks. Did you notice anything missing from that list?

How Digital Learning Is Working In Retail

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I don’t need to tell you that the retail landscape has changed dramatically in recent years.

Can You Teach Soft Skills With eLearning?

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I’d like to credit Branimir Trosic for posing this question to me on LinkedIn in response to another post about L&D being too busy delivering training to do digital. The question this post is written to answer presumes quite a lot. For me, it certainly presumes: Soft skills are best developed in classrooms eLearning is […]. The post Can You Teach Soft Skills With eLearning? appeared first on Looop. Insights into Learning digital learning e learning elearning soft skills training

10 Years Of The iPhone And L&D Has Some Learning To Do

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It’s unlikely to have escaped your attention over the last week that it’s 10 years since the iPhone was first unveiled. This is significant whether it’s your smartphone of choice or not, as it has provided the blueprint for subsequent handsets, tablets and phablets ever since.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

The ‘Less-Time-For-Better-Results’ Induction

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Anybody who’s delivered Induction programmes before will know that, far too often, they’re packed full of content that new starters couldn’t possibly remember.

Are Managers Really Critical To The Transfer Of Learning?

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Over the years, L&D professionals have almost universally advocated that managers are critical to the transfer of learning – and it’s almost blasphemous to suggest otherwise. But why?

Digital L&D pt 1: Beyond e-Learning

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I’ve been in Learning & Development since the popularisation of e-learning in the late-1990s. Back then, I was at LloydsTSB and e-learning was still called CBT (Computer-based Training).

Eliminate the Forgetting Curve with Digital

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The modern age continues to present us with challenges and opportunities when it comes to being at our most productive. The speed at which technology is advancing means that many companies and brands are faced with very real productivity challenges.

[Webinar] Driving Customer Health Through Education

How actionable is your customer education data? And are you combining it with other business metrics to uncover the impact of your training program? Innovative Education Services teams are integrating their Customer Training Platform (CTP) and CRM systems to uncover valuable insights, and answer mission-critical business questions. Join Skilljar and Pat Durante, President of the Computer Education Management Association and Senior Director, Technical Enablement at Talend for a Q&A webinar exploring the intersection of customer health and education.

3 Steps To Better, Faster, Easier, Cheaper And Less Risky L&D

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As we approach the summer holidays, I want to plant a seed with you that will give you hope, optimism and greater belief in the impact of our function. We read and hear, everyday, that L&D is changing and that we need to catch up or re-skill but there’s more to it than that… The […]. The post 3 Steps To Better, Faster, Easier, Cheaper And Less Risky L&D appeared first on Looop.

When You’re Too Busy Delivering Training To Do Digital L&D

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In my recent experience, it seems many L&D professionals are too busy delivering training to dedicate time to their own digital development. As a result, the L&D provision in many organisations is still predominantly classroom-based, and any individual employee’s experience of L&D is limited to occasional events and technology ‘solutions’ outsourced to vendors or simply bought in ‘off-the-shelf’.

Leading Away From Face-To-Face Training Towards Self-Directed Learning

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If, like many of your L&D peers, employees in your organisation tell you they prefer classroom training, it’s important to understand their preference in relation to the perceived alternatives.

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The Important Distinction Between ‘Digital’ and ‘Technology-Enabled’ Learning

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We’ve used electronic technologies in L&D since the days of the overhead projector (see picture above), when we took pride in creating beautiful and alluring acetates to compliment our classroom training. Since then, PowerPoint and projectors, videos, e-learning, Learning Management Systems and all sorts of other new and novel products have proliferated our profession. But, […].

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

How Blended Learning Today Is Different In A Hyperconnected World

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With access to the world’s information, industry experts, and instant connection to professionals inside our organisations and around the world, learning can happen continuously, on-demand and in the moments that are most important to us. For these reasons, it’s important to reframe what blended learning today means. No longer does it mean supplementing formal learning events with additional materials, before and after a programme.

Ask One Question To Address Your Organisation’s Online Learning Problem

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Amongst the exhibition halls lie silver bullets aplenty. The grand claims made by LMS and e-learning providers turn heads, spark interest, and solve all our problems. If only, our people would engage in online learning. We’ve stuck everything to the same old tosh. Points, leaderboards, drag and drop ‘interactivity’, reveal boxes… and now we’ve got […]. The post Ask One Question To Address Your Organisation’s Online Learning Problem appeared first on Looop.

What Is E-Learning Today?

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In the L&D world, e-learning today can sometimes be seen as the poor cousin to instructor-led training. It’s mostly because when we think about e-learning we think about the boring compliance courses we’re expected to complete to protect against organisational risk.

Why Does L&D Exist In Your Organisation?

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Following on from the fascinating conversation sparked by Sukh Pabial, continued by Myles Runham and most recently by Anthony Williams, I want to make a couple of further points. Last week, Sukh and I enjoyed a rich conversation about the current purpose of L&D, but a key point that has been slightly lost is that […]. The post Why Does L&D Exist In Your Organisation? appeared first on Looop.

3 Reasons to Prioritize On-Demand Customer Training

How can you provide a great onboarding experience while keeping up with a growing customer base? By leveraging on-demand training. This guide describes three benefits of adding on-demand training to your onboarding process. Click here to download.

How Sky Develop Their People At The Point-Of-Need And At The Speed Of Business

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It’s incredible how many organisations struggle to make online learning work. I see and hear this first-hand. Most recently, as a panel member at this year’s CIPD L&D Show, exploring learning technologies. This is not the case at Sky. They have nailed it – and then taken it to the next level – to truly […]. The post How Sky Develop Their People At The Point-Of-Need And At The Speed Of Business appeared first on Looop.

How Sky Develop Their People At The Point-Of-Need – And At The Speed Of Business

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It’s incredible how many organisations struggle to make online learning work. I see and hear this first-hand. Most recently, as a panel member at this year’s CIPD L&D Show, exploring learning technologies. This is not the case at Sky. They have nailed it – and then taken it to the next level – to truly […]. The post How Sky Develop Their People At The Point-Of-Need – And At The Speed Of Business appeared first on Looop.

The Secret To Learning At The Point-of-Need

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*The secret*: ‘Learning’ is rarely (if ever) required at the point-of-need. Instead, answers, support, insights or guidance are more likely to be needed.

Why We’re STILL All Trying To Fix Company Induction

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It seems to me that everybody is trying to fix Company Induction. I hear this from contacts, clients and it’s often a topic of conversation on LinkedIn: “Has anybody got any ideas on modernising induction?”. I remember this perpetual cycle of fixing induction myself from my in-house days. In fact, it was what I was hired to do in my first L&D job back in the late 1990s. And here we are 20 years later….

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

Looop Receives Two Awards For Corporate LMS Software Category

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“Looop is a robust and user-friendly learning management system (LMS) created to help you design the perfect online learning environment for your workplace.”. Looop recently received two fantastic awards from the popular B2B software review platform FinancesOnline.

How To Choose The Best LMS For Your Organisation

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If you want to know how to choose the best LMS for your organisation, here’s your answer… There isn’t one. I’m not being facetious either. I’m willing to bet that, with all information in front of them, no-one in your organisation really wants an LMS. Even L&D, generally, want an LMS – or at least they think they do – in the absence of knowing what they really want, or need. So let’s start there….

Digital L&D pt 3: How To Run A Resources-First Initiative

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‘Resources-first’ describes the approach of tackling employee performance and capability issues with digital resources, addressing specific work challenges for distinct employee groups, accompanied by supplementary activities (which may include a face-to-face or educational element… or may not).

What It Means To Be The Best LMS For User Experience

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According to e-Learning Industry, Looop is currently the world’s best LMS for user experience. But what does this mean and why is user experience such an important consideration when buying a Learning Management System? The term user experience comes from Software Development and has infiltrated everyday language as more and more people wrestle with ‘digital’ in the context of 21st century business.

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Top E-Learning Software - Recommendations and Pricing

Zero in on the best E-Learning software for your company. Get expert recommendations and pricing comparisons based on your specific needs.

How Do We Get Employees To Adopt Technology For Learning?

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Classroom training can seem like a real treat. Especially when we consider that more than 3 quarters of people haven’t attended a course in the last two years. But if they’re not attending courses (even if they like them), then how are they developing themselves? If they are like you and I they are likely to be self-directing their own learning. Web-searching when situations arise or asking a colleague. In that respect, ‘learning’ is wedded to the work itself – on a ‘grab-and-go’ basis.