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Product Adoption vs User Adoption: Hint—they’re not the same

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Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. And while these definitions sound similar, there is actually a big difference between the two.

5 Ways to Measure ROI When Using a Digital Adoption Platform

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5 Ways to Measure ROI When Using a Digital Adoption Platform. This blog is part two of a two-part series that discusses the importance of having a user adoption strategy, how to measure success and ROI, and the ways a digital adoption platform supports the process. Start by reading part one here.

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6 Tips for Developing a User Adoption Strategy

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Tips for Developing a User Adoption Strategy. This blog is part one of a two-part series that will discuss the importance of having a user adoption strategy, how to measure success and ROI, and the ways a digital adoption platform supports the process.

3 Ways to Avoid Work Slowdowns during a Software Update

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Software vendors update their products all the time. Whether it’s cloud-based software or on-premise, software updates are an important part of everyday business. Added security, a more intuitive interface and a streamlined user experience are just some of the benefits.

5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Join us on Sept. 13 at 9:30 am PT as Erika Bzdel, VP of Sales, and Craig Simons, Director of Marketing, discuss the virtual selling practices that every company should adopt, and how to succeed at selling in a hybrid world.

Legacy Systems Don’t Have to Halt Digital Adoption or Slow Down Employees

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For many organizations, maintaining a legacy software system is essential to the success of the business. Legacy tech is often the lifeblood of crucial day-to-day processes that work in tandem with that system, especially for those working in the pharma and biotech, or financial services space.

Driving Digital Adoption is Still Possible When Maintaining Legacy Systems: Here’s How

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Today, many companies are conflicted about abandoning legacy technology for more modern alternatives. Legacy software is not only familiar, but in many instances, the downsides of upgrading don’t actually outweigh the upsides.

How to streamline new software rollouts

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Mac and Dick McDonald sit across the table from Ray Krock (aka “The Founder”) and explain how they perfected their kitchen operations on a tennis court one day. They went back to the drawing board many times but finished with a “symphony of efficiency.”.

Employee Training Across Generations

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I loathe being referred to as a millennial. Diminishing my interaction with the world to the year I was born feels reductive and offensive. I hate it as much as my father hates getting “Okay, Boomer” vibes from the kids in his condo.

Knowledge Sharing Leads to a Culture of Collaboration and Trust

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The old adage “sharing is caring” has been used in many different settings from the playground, to the dinner table, and this sentiment is also highly applicable in the business world. Creating a culture of knowledge sharing is crucial to long-term organizational success.

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Increasing Equity and Access: A Canvas Case Study of Virtual Arkansas K-12

Virtual Arkansas, a fully online school, had a mission to provide high-quality courses in rural and urban areas throughout the state. How would they simplify content creation while enhancing learning? Discover 3 key insights to transform your classrooms.

Disadvantages of Using Walkme: Why It Could Be the Wrong Tool for You

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WalkMe is one of the pioneers of digital adoption platforms. If you are in the market for creating software walk-throughs for customers or employees, you have probably already heard of or even tried WalkMe. It’s a powerful tool, particularly for building walk-throughs on websites or web applications.

5 Tips for Improving the Employee Onboarding Process

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With the talent market as hot as it is, human resource ( HR ) departments are working harder than ever to entice potential employees to join their team, but the momentum shouldn’t stop once a candidate has accepted a job offer.

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Why is a Digital Adoption Project Plan Important?

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Why is a Digital Adoption Project Plan Important? Use Our Free Digital Adoption Roadmap Template to Get Started. Achieving digital adoption takes planning and commitment to ensure that users successfully gain the ability to leverage a digital tool to its fullest potential.

Performance Support – Your GPS for Work

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Performance Support- Your GPS for Work. It’s my first day of work at my first office job. Of course I’d been to the office a few times for interviews, but it is a 45 minute drive with plenty of tricky turns.

Discover What Stage Your CE Program is in and the Next Steps for Tomorrow’s Growth

Get the Customer Education Maturity Model Self-Assessment to quickly determine which of the 5 maturity stages your program is in today and then identify the next high-impact initiatives to undertake to advance to the next stage of program growth.

What is a Digital Adoption Platform

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What is a Digital Adoption Platform? A digital adoption platform, often called a “DAP” for short, is software that sits on top of other software to deliver just-in-time, bite-sized content that automatically populates as users move through different platforms.

Our Top 5 Blogs of 2021

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. As 2021 comes to a close, the only thing that seems for certain is that nothing is certain at all—except dependable, hardcore data and numbers, that is. So we took a look at our analytics in order to discover which conversations struck the biggest chord with our customers and prospects this year.

Best Digital Adoption Platforms for 2022

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When users gain the ability to consistently leverage a digital tool to its fullest potential, your organization is leveraging good digital adoption strategies, whether you realize it or not.

3 Strategies to Get Started with a Digital Adoption Platform

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A digital adoption platform , or DAP for short, increases software adoption and knowledge retention by making learning in the flow of work easier.

Customer Education Maturity Model: How Customer Learning Programs Create Value

The Customer Education Maturity Model was developed from an extensive industry study and delivers a comprehensive guide to moving the needle on your program including a roadmap for growth and the common stages, and barriers, of program development.

6 Learning and Development Trends You Can’t Miss in 2022

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Learning and Development (L&D) departments continue to impress by helping employees adapt during the unprecedented change brought on by the global pandemic. Due to these efforts, nearly two thirds of L&D professionals feel like they have a seat at the C-suite table, as reported by LinkedIn.

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WalkMe vs Zeal: Which digital adoption platform is better for your business?

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Digital adoption —the method through which users gain the ability to leverage a digital tool to its fullest potential—is a key part of success for your employees and the organization as a whole. That’s why many businesses are currently considering a digital adoption platform.

Apty vs. Zeal: Which digital adoption platform is better for your business?

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Digital adoption —the method through which users gain the ability to leverage a digital tool to its fullest potential—is a key part of success for your employees and the organization as a whole. That’s why many businesses are currently considering a digital adoption platform.

3 Use Cases That Prove the Importance of a Digital Adoption Platform

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Digital transformation centers on redefining how an organization uses technology, people and processes to transform business performance. The global digital transformation market is booming and projected to grow from $469.8 billion in 2020 to $1,009.8 billion by 2025.

Unlock the Power of Formative Assessment

Learn how a thoughtful formative assessment approach can help teachers understand where students are in their learning, inform instruction, and in turn, positively impact student learning outcomes. Get the guide today!

The Learning Management System and Digital Adoption Platform: Why they’re a perfect pair

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Many organizations use a learning management system (LMS) to develop, deliver and track training for their employees, clients and partners. While the LMS has been around for more than two decades, its popularity continues to increase as digital transformation becomes more and more important.

How to Convince Your C-Suite to Invest in a Digital Adoption Platform

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Digital adoption is the method that is used to provide employees with the ability to leverage a digital tool to its fullest potential. In a recent blog , we discussed why it’s so important, but we also realize that digital adoption is only as powerful as its most influential supporter.

Digital Transformation and Digital Adoption Aren’t the Same: Here’s why

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Digital transformation is about redefining how an organization uses technology, people and processes to transform business performance. It requires far-reaching change within many areas of the company and can be met with strong resistance when not led by the CEO and other influential leaders.

Your Performance Support Doesn't Speak xAPI? 3 Reasons it Should

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​By now, you’ve heard the buzz regarding what’s variously called Experience API , xAPI, or The Tin Can API. And you know that it’s an emerging learning technology standard that facilitates the collection and communication of data related to the wide range of ways in which a learner interacts with formal or informal learning assets. However, at this point, you might be wondering how xAPI is relevant to performance support and workflow learning.

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6 Tips for EdTech Evaluation by Adult Learning Institutions

Many continuing adult education institutions have turned to technology used by higher ed with the following benefits: elevates teaching and learning, scales to address changes in staffing, enrollment and budget, and protects student and institutional data.

Microlearning

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We've all heard a lot about "microlearning." What is it, why is it, and does it work? Over the last few years we've seen a growing use of the term "microlearning." While there is no clearly agreed-upon definition of this term (and those who doubt its very existence), I think it might be boiled down this way: it is an approach that utilizes mobile platforms and sophisticated multimedia to deliver training in brief, condensed pieces.

It’s time to: challenge and lead, rather than simply consult

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We’re not sure how many of you follow the latest trends in sales methodology and practices, but the latest model being adopted is called, “The Challenger Sale”. For years sales AND learning professionals have tried to become more consultative in their approach to serving and acquiring customers. Candidly, for many this hasn’t worked.

“I'm Lovin' It!”: McDonald’s Journey with Performance Support

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Imagine this training challenge

Turning Instructional Design Upside Down

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This weekend was my town’s annual Arts Festival. As I was wandering around the booths, I ran into a woman who had been in my first 9 th grade English class. Fresh out of college, I had a lot of ideas about how learning should work in my classroom. All my students would be brilliant and I would be the best teacher ever. Reality quickly slapped me in the face and I realized I had to make some adjustments to best meet the needs of my students.

6 Strategies for Using Actionable Data to Impact Student Success

Educators need effective tools to drive student success. The trend to use actionable, comprehensive data—like attendance, assessments, grades, and more—is an effective way to give teachers the visibility they need to make a difference. Videri gives teachers and administrators access to comprehensive, integrated data so they can easily filter, drill down, and analyze data—to get the information that they really need, when they need it, and improve student outcomes. Download the eBook today!

Learning in the Flow of Work

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Here’s a reality: The closer a learner is to the place and moment of “Apply,” the more open and ready that learner is to learn. Consider your own learning mindset while in the workflow compared to when you step away from it to learn in the fabricated environment of a classroom or an eLearning course. At which of those moments are you most motivated and ready to engage mentally, emotionally, and physically to learn