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FEBRUARY 2, 2023

Retirement is a celebratory life milestone, but for most businesses, it causes difficult transitions. When long-term employees hang up the towel, they don’t just pack up their desks. They also take a lot of valuable internal knowledge when they go. With an average of 10,000 baby boomers reaching retirement age every day, it’s more important than ever to have knowledge transfer processes in place, so their insights don’t leave too.

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JANUARY 20, 2023

The post 11 Learning and Development Trends in 2023 appeared first on Zeal Technology.

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Trends Develop Learning Technology 130

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JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. Further, A commitment to customer service will create a flywheel effect, where existing customers who say good things about your company will help you attract new customers.

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JANUARY 13, 2023

The future of work is likely to be characterized by an increased emphasis on remote and hybrid work models, driven in part by the ongoing COVID-19 pandemic and the resulting shift towards working from home. This shift has highlighted the importance of digital tools and technologies in enabling remote and hybrid work, and has also accelerated the adoption of these tools and technologies.

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Adoption Adopt Platform Digital 190

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JANUARY 9, 2023

Closing deals faster is one of the main goals of any ambitious salesperson. An organization can help by having a solid sales enablement strategy. An essential part of sales enablement is ensuring that employees can quickly and easily leverage important sales content. Too often, sales reps lose valuable time sifting through a mountain of files or trying to remember how to run a complex report.

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Adoption Adopt Platform Digital 197

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JANUARY 6, 2023

More than 40% of all employees were considering leaving their jobs at the beginning of 2021, and the number of workers quitting increased in unprecedented numbers throughout the year. A record-breaking 24 million Americans left their jobs between April and September 2021. The recent phenomenon has been called “The Great Resignation”. . It has lost some steam since September 2022, but according to Statistica , the number of Americans leaving their jobs is still very high at 4.06 million.

Companies 186

Companies Change Culture Environment 186

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DECEMBER 13, 2022

Economic news seems to be anything but agreeable these days. While some experts predict a downturn is coming, many others are optimistic. According to Forbes, the robust job market is great news for the economy and markets. Whatever the predictions indicate, however, many businesses are doubling down on their customer retention strategies to drive progress.

Adoption 195

Adoption Adopt Platform Digital 195

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NOVEMBER 23, 2022

The saying “evolve or die” rings true for almost every business. Today, organizations must adopt new technologies to stay relevant, keep customers happy, and succeed against the competition. That’s why investing in digital transformation is a must. An SMB Group survey proved this point when it found a strong correlation between digital transformation and positive business results.

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NOVEMBER 10, 2022

Brilliant thinker Albert Einstein once said, “Once you stop learning, you start dying.” While the sentiment is intense, it does ring true, especially in competitive workplaces where building critical skills and competencies is a top priority. Emphasis on upskilling and reskilling is crucial in the pursuit of organizational growth. To get there, leaders need to continually foster learning and development (L&D) capabilities by leveraging the right technology to support their efforts.

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Tools Adoption Adopt Skills 226

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OCTOBER 14, 2022

LIMS, LMS, ELN, ERP—this long list of letters has the potential to leave some people’s heads spinning. However, for those who work with lab systems, these acronyms hold a lot of meaning since some or all play an integral role in crucial day-to-day processes within the pharma and biotech space. Are you using a legacy system that is crucial to everyday processes, but worried the outdated tech is going to hurt the business?

Association LMS 196

Association LMS LMS Adoption Adopt 196

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SEPTEMBER 28, 2022

Digital transformation is booming and its benefits are being felt across many industries. In fact, companies with digital-first strategies are 64% more likely to achieve their business goals than their competitors. While this is an exciting statistic, it doesn’t mean digital transformation is easily achieved. Misplaced data, poor onboarding, and employees’ resistance to change can all hinder the process.

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Adoption Adopt Platform Digital 185

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SEPTEMBER 15, 2022

The right DAP reinforces training and makes learning in the flow of work easy. But how can an organization tell if it will benefit from using a digital adoption solution? Here are five instances where a DAP is useful and how it helps achieve results. Find out how Zeal’s Digital Adoption Platform helps achieve user adoption and other strategic goals by transforming the way your employees retain information during onboarding, training, software rollouts, and more. . . 1.

Adoption 177

Adoption Adopt Platform Digital 177

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SEPTEMBER 6, 2022

The average office worker has to learn 10-15 software platforms to do their daily work. While people are already familiar with some of the software they use, such as email, other platforms can be incredibly complex and hard to use. . For example, a financial services firm we work with uses a sophisticated business intelligence platform for their sales people.

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Adoption Adopt Platform Digital 204

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AUGUST 18, 2022

How Learning in the Flow Of Work Empowers Employees. . Adopting new technology is crucial to maintaining a competitive edge. In fact, Forbes estimates that digitally mature companies are 23% more profitable than their less mature peers. But launching new software and then subsequently achieving digital adoption usually isn’t simple. It requires a well-thought-out user adoption strategy to ensure employees learn and can navigate required software platforms.

Learning 173

Learning Adoption Adopt Cognitive 173

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AUGUST 2, 2022

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. And while these definitions sound similar, there is actually a big difference between the two. It’s important to recognize and understand the distinctions, especially when an organization is creating strategies around each. .

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Adoption Adopt Productivity Product 197

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JULY 25, 2022

5 Ways to Measure ROI When Using a Digital Adoption Platform. This blog is part two of a two-part series that discusses the importance of having a user adoption strategy, how to measure success and ROI, and the ways a digital adoption platform supports the process. Start by reading part one here. In part one of this two-part blog series, 6 Tips for Developing a User Adoption Strategy , we discussed how creating a user adoption strategy is an important first step when an organization is preparing

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ROI Adoption Adopt Platform 185

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JUNE 28, 2022

. 6 Tips for Developing a User Adoption Strategy. This blog is part one of a two-part series that will discuss the importance of having a user adoption strategy, how to measure success and ROI, and the ways a digital adoption platform supports the process. This year money spent on digital transformation (DX) is projected to reach 1.8 trillion dollars (you heard right—we said trillion), and by 2025 DX spending is forecast to be in excess of 2.8 trillion dollars.

Adoption 209

Adoption Adopt Tips Strategy 209

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JUNE 15, 2022

For many organizations, maintaining a legacy software system is essential to the success of the business. Legacy tech is often the lifeblood of crucial day-to-day processes that work in tandem with that system, especially for those working in the pharma and biotech, or financial services space. Legacy tech powers important business operations that are hard to change and in some cases, the cost of upgrading even exceeds the business’ value.

Adoption 184

Adoption Adopt System Digital 184

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JUNE 1, 2022

Software vendors update their products all the time. Whether it’s cloud-based software or on-premise, software updates are an important part of everyday business. Added security, a more intuitive interface and a streamlined user experience are just some of the benefits. When a software update is successful, employees are able to leverage the changes to be more productive.

Software 211

Software microlearning vendor Training 211

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MAY 16, 2022

Technology is at the backbone of most businesses, but in today’s fast-paced technological landscape it’s easy to fall behind on system updates and upgrades. In a recent blog, “ Driving Digital Adoption is Still Possible When Maintaining Legacy Systems: Here’s how ”, we talked about ways to drive digital adoption when preserving legacy software is the best (or maybe only) option.

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MAY 12, 2022

Today, many companies are conflicted about abandoning legacy technology for more modern alternatives. Legacy software is not only familiar, but in many instances, the downsides of upgrading don’t actually outweigh the upsides. Certain legacy systems is irreplaceable because crucial business processes work in tandem with that technology. Ripping out the software is tantamount to ripping apart the business processes tied to the software.

Adoption 205

Adoption Adopt System Digital 205

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APRIL 29, 2022

Mac and Dick McDonald sit across the table from Ray Krock (aka “The Founder”) and explain how they perfected their kitchen operations on a tennis court one day. They went back to the drawing board many times but finished with a “symphony of efficiency.”. This is of course from the fictionalized biopic “The Founder” and not real events. That said, there is a lot to learn from this example.

Software 209

Software Adoption Adopt Micro-Learning 209

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APRIL 14, 2022

Performance Support- Your GPS for Work. It’s my first day of work at my first office job. Of course I’d been to the office a few times for interviews, but it is a 45 minute drive with plenty of tricky turns. I mapped out the journey the night before, but when I jumped in the car I was sure to flip on my GPS. I continued to use this GPS every time I drove to and from work.

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Performance Support Performance Support Classroom 163

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APRIL 7, 2022

I loathe being referred to as a millennial. Diminishing my interaction with the world to the year I was born feels reductive and offensive. I hate it as much as my father hates getting “Okay, Boomer” vibes from the kids in his condo. Yet it feels near impossible to not cast aspersions and predictions on generations outside of our own. While I unconsciously participate in this practice, intellectually I railed against it.

Training 203

Training Train microlearning Performance Support 203

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MARCH 22, 2022

The old adage “sharing is caring” has been used in many different settings from the playground, to the dinner table, and this sentiment is also highly applicable in the business world. Creating a culture of knowledge sharing is crucial to long-term organizational success. It not only increases productivity and trust, but empowers employees to do their jobs more effectively and efficiently.

Knowledge 202

Knowledge Collaboration Trust Culture 202

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MARCH 8, 2022

Why is a Digital Adoption Project Plan Important? Use Our Free Digital Adoption Roadmap Template to Get Started. Achieving digital adoption takes planning and commitment to ensure that users successfully gain the ability to leverage a digital tool to its fullest potential. When digital adoption works, employees not only understand the basic utilities of a certain software, but are able to harness the power of advanced functions, workflows, and innovative concepts.

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Adoption Adopt Project Digital 180

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FEBRUARY 17, 2022

WalkMe is one of the pioneers of digital adoption platforms. If you are in the market for creating software walk-throughs for customers or employees, you have probably already heard of or even tried WalkMe. It’s a powerful tool, particularly for building walk-throughs on websites or web applications. As powerful as Walkme can be, it comes with significant challenges that have caused our customers to come to us.

Tools 211

Tools Adoption Adopt Web 211

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FEBRUARY 3, 2022

With the talent market as hot as it is, human resource ( HR ) departments are working harder than ever to entice potential employees to join their team, but the momentum shouldn’t stop once a candidate has accepted a job offer. According to Gallup research , 48% of employees are actively looking for a new opportunity and businesses are experiencing a higher than average quit rate.

Tips 211

Tips LMS Wiki Adoption 211

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JANUARY 20, 2022

What is a Digital Adoption Platform? A digital adoption platform, often called a “DAP” for short, is software that sits on top of other software to deliver just-in-time, bite-sized content that automatically populates as users move through different platforms. The purpose of a DAP is to guide employees through different applications so they are able to learn faster, become more proficient with digital tools, and ultimately more productive in their jobs.

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Adoption Adopt Platform Digital 195

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DECEMBER 28, 2021

. As 2021 comes to a close, the only thing that seems for certain is that nothing is certain at all—except dependable, hardcore data and numbers, that is. So we took a look at our analytics in order to discover which conversations struck the biggest chord with our customers and prospects this year. Here is a look at our five most popular blog posts in 2021.

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LMS Blogging Adoption Adopt 192

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DECEMBER 23, 2021

When users gain the ability to consistently leverage a digital tool to its fullest potential, your organization is leveraging good digital adoption strategies, whether you realize it or not. While this is easier said than done, using a digital adoption platform, referred to as a DAP for short, is the fastest path to success. According to 87% of senior executives, digitalization is an organizational priority.

Adoption 187

Adoption Adopt Platform Digital 187

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DECEMBER 7, 2021

A digital adoption platform , or DAP for short, increases software adoption and knowledge retention by making learning in the flow of work easier. Providing seamless, real-time guidance as users navigate from one software application to the next is also one of the cornerstones of a successful digital transformation strategy. Using contextual learning software enables employees to complete their work with less frustration and fewer errors, but launching a digital adoption platform is a process.

Adoption 185

Adoption Adopt Platform Digital 185

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NOVEMBER 11, 2021

Learning and Development (L&D) departments continue to impress by helping employees adapt during the unprecedented change brought on by the global pandemic. Due to these efforts, nearly two thirds of L&D professionals feel like they have a seat at the C-suite table, as reported by LinkedIn. With 2021 winding down, all eyes remain on L&D managers and the potential pivots 2022 could bring their way.

Trends 184

Trends Learning Develop LMS 184

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APRIL 21, 2021

Digital transformation is about redefining how an organization uses technology, people and processes to transform business performance. It requires far-reaching change within many areas of the company and can be met with strong resistance when not led by the CEO and other influential leaders. Some organizations believe that digital transformation and digital adoption can use interchangeable strategies, but in reality the end goal for each is very different.

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Adoption Adopt Digital Performance Support 130

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MAY 12, 2021

Digital adoption is the method that is used to provide employees with the ability to leverage a digital tool to its fullest potential. In a recent blog , we discussed why it’s so important, but we also realize that digital adoption is only as powerful as its most influential supporter. In order for digital adoption to be a true success, your C-Suite has to believe in the value of a digital adoption platform to support the organization during software implementation, software rollouts and softwar

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Adoption Adopt Suite Platform 130

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MAY 25, 2021

Many organizations use a learning management system (LMS) to develop, deliver and track training for their employees, clients and partners. While the LMS has been around for more than two decades, its popularity continues to increase as digital transformation becomes more and more important. According to a 2019 research report by ATD , 83 percent of organizations currently use an LMS and 73 percent reported their LMS use rose during the previous two years.

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LMS Learning Management System Adoption Adopt 130

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JUNE 7, 2021

Digital transformation centers on redefining how an organization uses technology, people and processes to transform business performance. The global digital transformation market is booming and projected to grow from $469.8 billion in 2020 to $1,009.8 billion by 2025. This fast growth highlights the mounting need for digital adoption, a crucial part of the overall digital transformation process.

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Adoption Adopt Case Study Platform 130

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AUGUST 2, 2021

Digital adoption —the method through which users gain the ability to leverage a digital tool to its fullest potential—is a key part of success for your employees and the organization as a whole. That’s why many businesses are currently considering a digital adoption platform. Implementing this type of software can be a game changer, but choosing the right platform is a process.

Adoption 130

Adoption Adopt Platform Digital 130

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SEPTEMBER 1, 2021

Digital adoption —the method through which users gain the ability to leverage a digital tool to its fullest potential—is a key part of success for your employees and the organization as a whole. That’s why many businesses are currently considering a digital adoption platform. Implementing this type of software can be a game changer, but choosing the right platform is a process.

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Adoption Adopt Platform Digital 130

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OCTOBER 25, 2017

Denver based private equity turnaround and growth firm, Stage Fund, is pleased to announce the acquisition of Ontuitive. Ontuitive is a leading provider of real-time performance learning with offices in the United States, United Kingdom and Netherlands. Both Stage Fund and Ontuitive are excited about this opportunity for collaboration and partnership. “This acquisition means that Ontuitive gains expertise, capacity, and energy that will translate into value for our customers, both current

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