Performance Learning Productivity

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The Internet Time Alliance Jay Cross Memorial Award 2020

Performance Learning Productivity

The Internet Time Alliance Award, in memory of Jay Cross, is presented to a workplace learning professional who has contributed in positive ways to the field of Informal Learning and is reflective of Jay’s lifetime of work. Recipients champion workplace and social learning practices inside their organization and/or on the wider stage. They share their work in public and often challenge conventional wisdom.

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Internet Time Alliance Jay Cross Memorial Award 2019

Performance Learning Productivity

This post first appeared in Internet Time Alliance News on July 5, 2019 The Internet Time Alliance Award, in memory of Jay Cross, is presented to a workplace learning professional who has contributed in positive ways to the field of Informal Learning and is reflective of Jay’s lifetime of work. Recipients champion workplace and social learning practices inside their organization and/or on the wider stage.

Internet 100
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The Internet Time Alliance Jay Cross Memorial Award for 2018 presented to Mark Britz

Performance Learning Productivity

(Original post on Internet Time Alliance colleague Harold Jarche’s site ) The Internet Time Alliance Award, in memory of Jay Cross, is presented to a workplace learning professional who has contributed in positive ways to the field of Real Learning and is reflective of Jay’s lifetime of work. Recipients champion workplace and social learning practices inside their organisation and/or on the wider stage.

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70-20-10: Origin, Research, Purpose

Performance Learning Productivity

This is a re-post of an article by Cal Wick of Fort Hill. The original is on the 70-20 Blog site. There are a few observations from me at the bottom. (first published August 2016). Calhoun Wick Cal is deeply experienced and knowledgeable in the area of workplace learning. He been studying and supporting it for many years and is co-author of the highly acclaimed Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results (Pfeiffer, 2010).

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Jay Cross Memorial Award - 2017

Performance Learning Productivity

The Internet Time Alliance Jay Cross Memorial Award is presented to a workplace learning professional who has contributed in positive ways to the field of Real Learning and is reflective of Jay’s lifetime of work. Recipients champion workplace and social learning practices inside their organization and/or on the wider stage. They share their work in public and often challenge conventional wisdom.

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The Knowledge and Learning Transfer Problem

Performance Learning Productivity

During a meeting at Cambridge University around 30 years ago I was thoroughly chastised by a Cambridge academic. I’d used the phrase ‘learning delivery’ when describing computer-supported collaborative learning ( CSCL ) approaches. CSCL was one of the hot pedagogical approaches of the day – when network-based learning was in its relative infancy. “Charles, my dear fellow”, said the Cambridge man, “we may deliver milk, but learning is something that is acquired, never delivered”.

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Will the App Become the New Classroom?

Performance Learning Productivity

(this article first appeared in the Spring 2016 Edition of Training Industry Quarterly) Classroom education emerged in a world of information paucity. A minority of people could read. Knowledge was held by the few and education was deeply entwined in the oral tradition. Many of the early education models in the West were driven by religious texts that were read aloud.

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2016 Top Tools for Learning

Performance Learning Productivity

The Centre for Learning & Performance Technologies’ 10th Anniversary ‘Top Tools for Learning’ Survey closes midday UK time on Friday 23 September 2016. Jane Hart’s work in establishing this survey and encouraging people to reflect on the tools that they use to support learning of others, and also the tools that support their own personal and professional learning, is laudable.

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Being Bold and Imagining the Different

Performance Learning Productivity

Last Thursday 25th August marked the centenary of the US National Parks Service. The natural beauty of these places across the North American continent is unquestionable. They are amongst some of the greatest treasures the USA and the world possess. But they haven’t always been seen that way. The father of today’s National Parks was John Muir. Born in Dunbar on the south east coast of Scotland, Muir was the son of a Calvinist who believed anything that distracted from Bible studies was frivolous

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70-20-10: Origin, Research, Purpose

Performance Learning Productivity

This is a re-post of an article by Cal Wick of Fort Hill. The original is on the 70-20 Blog site. There are a few observations from me at the bottom. Calhoun Wick Cal is deeply experienced and knowledgeable in the area of workplace learning. He been studying and supporting it for many years and is co-author of the highly acclaimed Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results (Pfeiffer, 2010).

Research 102
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The Power of Reflection in an Ever-Changing World

Performance Learning Productivity

(I wrote the original piece this article is based on for Training Industry Quarterly in Winter, 2012. I feel it still speaks to a key issue for building high performance that has barely been touched by many L&D professionals). Reflective Practices In a world where speed and agility are the driving forces for most of our organisations we tend value our ability to look forward rather than to backwards.

Change 188
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Inaugural Jay Cross Memorial Award

Performance Learning Productivity

Reposted from the Internet Time Alliance website. The Internet Time Alliance Jay Cross Memorial Award is presented to a workplace learning professional who has contributed in positive ways to the field of Real Learning and is reflective of Jay’s lifetime of work. Recipients champion workplace and social learning practices inside their organisation and/or on the wider stage.

Internet 110
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Language Learning - an Exemplar of the 70:20:10 Approach?

Performance Learning Productivity

Humans are an incredibly inquisitive and extremely social species. The characteristics that helped us reach our dominant position on planet earth are intimately linked with our search for understanding and our social nature. These also drive our learning patterns. And our ability to learn continuously the way we do has underpinned our success and our creativity throughout history.

Learning 124
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The Driving Test: the canary in the mine for formal training?

Performance Learning Productivity

The first chapter of ‘ 70:20:10 towards 100% performance’ (the recent book by Arets, Jennings & Heijnen) is titled ‘the training bubble’. It takes a quick look at the history, the lure, and some of the problems that have been brought about by thinking only in the formal training paradigm rather than in the performance paradigm. The training bubble chapter starts by discussing our reliance on formal driver education and successful completion of a driving test as measures to ensure drivers are

Training 110
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From Courses to Campaigns : using the 70:20:10 approach

Performance Learning Productivity

One of the major strategic objectives for many HR and L&D departments in 2016 and beyond will be to extend their focus and services beyond courses and out into the workplace. There are many reasons why this objective makes good sense. Firstly, we know that learning is a powerful and continuous process that occurs daily at work and throughout life.

Course 203
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Start with the 70. Plan for the 100.

Performance Learning Productivity

This article draws on ideas and supporting material from a new book published for the first time in English last week. 702010 towards 100% performance by Jos Arets, Charles Jennings & Vivian Heijnen Copyright: Sutler Media Language: English Pages: 313 Size: 30.5cm x 23.5 cm (12 X 9.25 inches) It provides the first comprehensive and practical guidance for supporting the 70:20:10 model.

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JAY CROSS – Pushing the Envelope to the End

Performance Learning Productivity

“It all boils down to learning, but not the sort of learning you experienced at school. No, this is learning as a life skill. You’re learning all the time, taking in new information and making sense of it. You learn from experience, from conversations with peers, and from the school of hard knocks. You’re in charge of it, not a teacher or institution.

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70:20:10 Primer

Performance Learning Productivity

I have often been asked to explain the fundamentals of 70:20:10 as a strategic framework quickly and simply. I wrote the one-page ‘primer’ below to serve that immediate purpose. Please feel free to use it for any no-commercial purposes. It is published here under the Creative Commons: Attribution – Non-Commercial – Share Alike Licence (CC BY-NC-SA 2.0 UK).

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2015 Top Tools for Learning

Performance Learning Productivity

Jane Hart’s 9th Annual ‘Top Tools for Learning’ Survey closes on Friday 19th September 2015 and will be published the following Monday. If you haven’t already voted, please take a visit here and do so if you’re reading this before the close date. If it’s too late, make sure you’ve marked up the action to contribute to next year’s survey. My list of top tools for learning in 2015 : Google Search : ‘Professor Google’ is he is known in my house.

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The #Blimage Challenge

Performance Learning Productivity

For a bit of fun this afternoon my colleague Jane Hart set a few of us a #Blimage challenge. I hadn’t come across this particular game before but having subjected myself to an iced water dunking along with millions of others last year I was reasonably pleased to see that this one only requires a stream of consciousness and a blog post rather than a stream of cold water.

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70:20:10 - Beyond the Blend

Performance Learning Productivity

The term ‘blended learning’ first appeared in the late-1990s when web-based learning solutions started to become more widely used and were integrated on one way or another with face-to-face methods. Of course the ‘blending’ concept has been around for much longer than the past few years. Apprenticeship training has ‘blended’ for centuries and the correspondence schools in Europe in the 1840s used ‘blending’.

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Autonomy and Value in Social and Workplace Learning

Performance Learning Productivity

'My colleague Jane Hart recently shared the diagram below on her blog. It shows the relationship between relative value and relative autonomy as they relate to different approaches to learning in the modern workplace. ‘Learning in the Modern Workplace’ Model Jane’s diagram shows the increasing value that can be released through exploiting learning opportunities beyond ‘the course’ – or the curriculum.

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70:20:10 – Above All Else It’s a Change Agent

Performance Learning Productivity

'“Progress is impossible without change; and those who cannot change their minds cannot change anything.” George Bernard Shaw Tom Spiglanin is a senior engineering specialist at the Aerospace Corporation in California and manager of the organisation’s technical training. The people he works with carry out research for the US space programmes – both for the US Government and for civil agencies like NASA and NOAA.

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The Only Person Who Behaves Sensibly Is My Tailor

Performance Learning Productivity

'“The only person who behaves sensibly is my tailor. He takes new measurements every time he sees me. All the rest go on with their old measurements.” —George Bernard Shaw I’ve always enjoyed George Bernard Shaw’s writing. He was a man who made a great deal of sense to me. I started reading his books in my early teenage years and many of the ideas in them have stuck.

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Embedding Learning in Work: The Benefits and Challenges

Performance Learning Productivity

'(a version of this article was originally written as background for an #OzLearn chat held on Twitter, 11th November 2014) The Power of Embedded Learning A common finding that has emerged from study after study over the past few years is that learning which is embedded in work seems to be more effective than learning away from work. If people learn as part of the workflow then this learning is more likely to impact performance in a positive way.

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Development Mindsets and 70:20:10

Performance Learning Productivity

'Professor Carol Dweck is a psychologist at Stanford University and the prime force behind mindset theory. Dweck’s research has led her to the conclusion that each individual will place themselves on a continuum according to their implicit belief of where their own ability originates. In simple terms this means that those who tend towards believing in ‘nature’ or innate ability as the prime factor in determining their success are defined in Dweck’s model as having ‘fixed mindsets’ or fixed theor

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It’s Only 65% !

Performance Learning Productivity

'The results of yet another 70:20:10 survey were published recently. The researchers (possibly on work experience) declared that “ 50:26:24 is the average learning mix in most companies right now ”. The report of the 50:26:24 survey went on to say: “It’s widely accepted that the 70:20:10 model is the most effective learning blend for business, but getting to that perfect mix can be a challenge.

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Nothing Has Changed. Everything Has Changed.

Performance Learning Productivity

'A Revolution or a Slow Demise? I’ve recently read Clark Quinn’s excellent new ‘Revolutionize Learning & Development’ book. Clark always provides a thoughtful and enlightening perspective. There are some observations and suggestions in here that get to the heart of the issues around the fact that our approaches to building capability through learning need a radical rethink.

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What Does the Training Department Do When Training Doesn’t Work?

Performance Learning Productivity

'The global training industry is large and in growth again post-2008. Data provided by the US membership organisation Training Industry suggests annual growth around 6% per year since 2009. Training Industry estimates the 2012 figures for the training market at $131billion in the USA and $160billion for the rest of the world – a global total of $291billion.

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Learning is Behaviour Change: why is it often so hard to help it happen?

Performance Learning Productivity

'A fascinating article recently published on the Fast Company blog should be required reading for all learning and talent professionals as well as for leaders and managers. Alan Deutschman, the author of ‘ Change or Die ’ makes a pretty stark statement about people’s reluctance to change: “What if a well-informed, trusted authority figure said you had to make difficult and enduring changes in the way you think and act?

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The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Performance Learning Productivity

'“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of light, it was the season of darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way.

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Workplace Learning: Adding, Embedding & Extracting

Performance Learning Productivity

'High performing individuals, teams and organisations focus on exploiting development opportunities in the workplace because that’s where most of the learning happens. Adding Learning to Work When faced with the opportunities to help with workplace learning, many HR, talent development, and learning professionals react by simply adding learning to the workflow.

Learning 270
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Building a Culture of Continuous Learning

Performance Learning Productivity

'Most people get it. Classes, courses and curricula – structured learning events – don’t provide all the tools in the toolkit. They’re bit-players in a much larger world of organisational learning and performance. The part that formal, directed learning plays in overall organisational capability may be important at times, but organisations aspiring towards Peter Senge’s ‘learning organization’ – in other words, creating a culture of continuous learning - need to reach beyond simply improving str

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70:20:10 - A Framework for High Performance Development Practices

Performance Learning Productivity

'Over the past few years the 70:20:10 model for development has captured the imagination of organisations across the world. Some organisations apply 70:20:10 principles to targeted and specific development solutions. Others use it more strategically as a way to help them rethink and reposition their wider learning philosophies. The 70:20:10 framework is a simple concept that has developed from work carried out by various researchers over the past half-century that suggests a one-dimensional focu

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Managing Learning?

Performance Learning Productivity

Donald Taylor recently published an article titled ‘ What does ‘LMS’ mean today ?’. In it Donald posited something I’ve been advocating for years. It is this. Learning can only be managed by the individual in whose head the learning is occurring. Of course external factors – such as other people (especially your manager and your team), technology, prevailing culture, general ‘environmental’ factors, and a range of different elements – can support, facilitate, encourage, and help your learning oc

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Re-thinking Workplace Learning: extracting rather than adding

Performance Learning Productivity

A decade ago the Corporate Executive Board published a report detailing the findings of a study into the role managers can play in employee development. By almost any standards the sample in this study was large – 8,500 cases drawn from 14 organisations across six industries in nine countries. One clear finding presented was that: “t hose activities that are integrated into manager and employee workflow have the largest impact on employee performance, while those that are distinct events separat

Learning 250
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The Need to Adapt to the Speed of Change or Die: lessons for L&D from the retail industry

Performance Learning Productivity

Yesterday another great British institution slid into the history books. HMV opened its first retail shop in Oxford Street, London in 1921 with great brouhaha. Composer Edwin Elgar took part in the opening ceremony. Yesterday, 91 years on, the company shut its shops and handed its administration over to Deloitte with the expectation that its assets will be sold where possible and the company laid to rest.

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Internet Time Alliance Predictions for 2013

Performance Learning Productivity

The Principals of the Internet Time Alliance decided to take a collective look ahead to the new year, and share our predictions. You’ll see overlap but also unique perspectives: Charles Jennings An increasing number of organisations, independent of size, nature or location, will acknowledge that their traditional training and development models and processes are failing to live up to the expectations of their leaders and workforce in a dynamic and global marketplace.

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Determinism, Best Practice, and the ‘Training Solution’

Performance Learning Productivity

Determinism is the philosophical idea that every event, including every human decision and action, is the inevitable result of preceding actions and that, given certain conditions, there is only one outcome. Nothing else can happen. Deterministic views of the world assume everything is a jigsaw puzzle rather then a chess game and that for every problem there is a single solution.

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Exploiting The Link Between Employee Development & Customer Engagement

Performance Learning Productivity

This post is adapted from a commentary written for the Spark Interactive / ClerkWell 2012 Digital Customer Experience Report – an annual industry report that focuses on customer engagement and how businesses are using digital means to build closer relationships and interact with their consumers. You can download the report from the Spark Interactive website.

Custom 159