Spark Your Interest

How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service.

Do You Really Need That New Elearning Consultant? If So…

Spark Your Interest

While the benefits of online learning have been clear for years, it’s only recently that online learning has gone mainstream. Post covid19, traditional face to face training isn’t po ssible.

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E-learning Activities That Don’t Suck!

Spark Your Interest

There’s a lot of boring e-learning out there. If you’ve been guilty of this in the past you have no excuses now. Start by creating better e-learning activities. In our article, “The Dummies Guide to Developing Online Learning” we listed several e-learning activities. Now, we provide successful online activities for self-paced e-learning. Ones that will elevate the quality of your online course. While also greatly improving knowledge transfer to the learner.

Benefits of Online Learning: 27 of the Best Secrets You Need to Know Today

Spark Your Interest

Since Covid-19 people are now more familiar with some of the benefits of online learning. The global pandemic has forced organizations, their employees, and customers, to move to online learning. Some of the benefits, however, are much more obvious than others. While most writers on the topic list 5 or 6 of the obvious benefits of online learning there are many more. Here we give you 27 benefits of online learning. Many I am sure you won’t have thought of.

CFO’s Guide to Building an HR Team with Limited Time, Budget and Resources

Building the ideal HR team doesn’t happen overnight—especially when CFOs have limited time, budget and resources. But our new guide can give you advice on where to start and key focus areas you need to know. Download our guide today!

How E-learning for Health Changed After Covid-19

Spark Your Interest

Even before Covid-19 took the world by storm, the World Health Organization (WHO) knew e-learning for health was important. In a 2013 study WHO claimed that more available e-learning for healthcare was to be a major focus. Another WHO study on e-learning for health showed that online learning provides superior outcomes over in-person training. Then came Covid-19. Placing more extreme stress on the healthcare systems of countries around the world.

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10 Qualities and Skills of a Great Instructional Design Company

Spark Your Interest

Why Hire an Instructional Design Company? There are many reasons you to consider hiring a company that specializes in developing instructional products. For example, you need a new training or e-learning course but. You, and/or your organization, are new to e-learning and you aren’t sure where to start. You have a small team and can’t afford to add a permanent employee.

How to Use Customer Training to Inspire Your Clients

Spark Your Interest

Where does your customer training journey begin ? After a customer has purchased your product? Or before they’ve purchased it? And what customer resources do you include in your program? Should you provide as many resources as possible to meet the needs of everyone? Or should you focus your efforts? And produce a few high-quality customer training resources to inspire your user?

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THE DUMMIES GUIDE TO DEVELOPING ONLINE LEARNING

Spark Your Interest

Has your organization reached a size or stage where you’re struggling to keep up with the training demands? Or are you looking to reach a new audience in a more modern way? Then developing online learning or an e-learning course might be your solution. Yet, where to do you start? What do you do, more importantly, what shouldn’t you do? And how do you know that developing online learning is the right solution for you?

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How To Select The Best Instructional Design Company

Spark Your Interest

How To Select The Best Instructional Design Company. In the first article in this series we discussed the 10 Qualities & Skills of a Great Instructional Design Company. Then we posted an article on How To Find A Great Instructional Design Company. Now we turn our attention to how you assess their qualities and skills to hire the best instructional designer.

3 Guiding Principles to Support the Human Dimension in Learning

Speaker: Dr. Amy Titus, Managing Director in Human Capital at Deloitte Consulting

Join Dr. Amy Titus, Managing Director in Human Capital at Deloitte Consulting, for her exclusive session where she will be discussing the 3 guiding principles for the future of learning, and how these can affect the design of work in organizations.

Traps To Avoid When Hiring An Instructional Designer

Spark Your Interest

Traps To Avoid When Hiring An Instructional Designer. This is the last in our series of articles discussing finding and selecting a great instructional design company. In our first article we discussed the 10 Qualities and Skills of Great Instructional Design Companies. Our second article focused on how to identify a list of potential candidates. Our previous article discussed steps to select the best candidate to work with.

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How Do You Find A Great Instructional Design Company?

Spark Your Interest

How Do You Find A Great Instructional Design Company? In an earlier article we discussed 10 Qualities and Skills of a Great Instructional Design Company. While that post describes the top qualities and skills you should look for, how do you actually find a great instructional design company? In this post we expand on the previous article, to suggest ways you can find companies to then assess their qualities and skills. Referrals From Your network.

Designing a “Learning Journey” #LX

Spark Your Interest

One of the most useful tools that we instructional designers can borrow from #UX is the Customer Journey map. After we’ve confirmed that this training should exist (a la Cathy Moore’s Action Mapping), we should remember that learning is not an event, but a journey. What is a Learning Journey? It’s a type of timeline that we can use to align different types of instructional products or solutions to support learning. Learning is not a binary activity, it takes time!

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Designing a learning experience, applying #UX to instructional design #LX

Spark Your Interest

Many of us have heard of “user experience” or UX , but how many of us think about the “learner experience” or LX ? We’ve looked at (ranted?) about the confusion between e-learning design and web design. We’ve looked at some shared goals between product design (and management) and instructional design. Let’s look at how instructional designers might learn from user experience (UX) designers.

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How to Select the Right Training Software for Your Company

Creating a training program for your organization can be a daunting task. Luckily, there are many platforms that offer lots of solutions. How do you decide which one is right for you? Learn about the features to look for and questions to ask before making an important investment in your company’s future.

“Training for Good”

Spark Your Interest

There’s a lot of focus in the L&D world on corporate applications of training or elearning. Which is understandable, but it would seem that the not-for-profit organizations are underserved and under-represented. Several months ago I saved this link with the idea that the L&D world needs a bit of this. link].

When do you need a “course” (and not something else)?

Spark Your Interest

There are times when it seems that when training is suggested, it always means “a course” In North America, a course means a single instance of programmed instruction (an e-learning module, a 2 day workshop). It may have different connotations elsewhere (in the UK, it can mean a series of related workshops/events). But many training needs are put in a “course” format unnecessarily.

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Other Training Debt

Spark Your Interest

I’ve written before about “ Training Debt “, based off: [link] and. link] and. [link]. Here are some other ways that training debt might hurt an organization or a cause. Customer Training Debt. Without investing in customer training, you might find that your customers don’t know how to use your product. Without that knowledge, they might not get the full appreciation of your product. They may not be aware of ,or know how to use certain features.

The role of instructional designer in social/informal learning

Spark Your Interest

One of the quandaries that instructional designers have been struggling with, is their role (if any) in informal or social learning. First of all, what exactly is informal and social learning? Informal – no set objective in terms of learning outcomes and is never intentional from the learner’s standpoint. Often, it is referred to as learning by experience or just as experience. For all learners this includes heuristic language building, socialization, inculturation, and play.

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Five Reasons Leaders Invest in Language Training

Communication is the lifeforce of any company. Without it, productivity, employee happiness, and ultimately your business suffers. Investing in language learning better positions global business leaders to see gains in organizational effectiveness as a result.

Performance equation

Spark Your Interest

When building your training solutions, it’s really important that you consider how your target audience is going to incorporate this new knowledge or skill into their practice, task or work. Whether it’s online or offline (or both!), think of how you can: Specify and communicate (performance) expectations. Provide training and simulate a realistic environment where they can practice. Augment your solution with resources. Align access to those resources to the process.

How to get the most out of your instructional designer

Spark Your Interest

(or how to be a good “client”). We recently wrote a post about what makes a good instructional designer , and a great instructional designer is not the only factor in a successful working relationship. We believe it should be a mutually beneficial relationship, so here are some things that YOU as a client can consider when procuring e-learning or instructional design services and getting the most of our your instructional designer.

Scenario-Based Learning Q&A with Devlin Peck

Experiencing eLearning

I had the pleasure of doing a Q&A session on scenario-based learning with Devlin Peck recently. Devlin was a great host, and the community asked a number of thoughtful questions for me to answer. Watch the recording.

Branching Scenario Revision Requests

Experiencing eLearning

When we work with SMEs and stakeholders on branching scenarios, we inevitably receive feedback and requests for changes. In addition to the normal challenges of receiving feedback, editing branching scenarios can be especially complex. So how do you manage branching scenario revision requests?

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The Ins and Outs of Connecting Technologies in a Modern Learning Ecosystem

Speaker: TJ Seabrooks, former CEO at Rustici Software

Have you ended up with a collection of content inputs and data outputs that might be hard to wrangle? If your organization uses multiple LMSs and has content coming from many different places, or you’re heading in this direction, this webinar is for you.

L&D Trends, Time Estimates: ID and eLearning Links 3/2/2021

Experiencing eLearning

As I read online, I bookmark resources I find interesting and useful. I share these links periodically here on my blog. In this post, I share links on L&D trends, training development time, spaced repetition, RSS feeds, and an overview of instructional design. L&D trends.

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Build a Branching Scenario in Google Forms

Experiencing eLearning

While tailor-made tools like Twine may be easier for building branching scenarios, it’s possible to use a survey tool like Google Forms. Most survey tools have the option to jump to different questions or sections based on responses.

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Questions to Ask SMEs for Branching Scenarios

Experiencing eLearning

When you create branching scenarios, you probably work with SMEs. They’re the ones with the expertise, after all. However, sometimes it can be a struggle to get good stories and concrete details from SMEs.

Story-Based Coaching and Mentoring Course

Experiencing eLearning

One technique for creating a story-based course is using two characters who explain the content via a conversation.

The Pro’s Guide To Getting The Best ROI From Your New LMS

You need a Learning Management System when your courses and training programs need to be accessible online. Quickly build the perfect business case and easily determine which LMS will provide the best return on investment you need with this how-to eBook!

7 Reasons Your E-Learning Website Needs a Blog

LearnDash

Blogging is one of the oldest marketing tools on the Internet—and still one of the best. If you’re like many of our users, you may have put hours into developing your course, and are now faced with a common conundrum: how do you attract learners to sign up?

ID and eLearning Links 1/26/2021

Experiencing eLearning

As I read online, I bookmark resources I find interesting and useful. I share these links periodically here on my blog. In this post, I share links on creating certificates in Storyline, the benefits of sharing your work, and tools for visuals and videos. Certificates in Storyline.

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Enhancing Employee Experiences with Transformational HR Practices

Infopro Learning

In today’s turbulent marketplace it is now more important than ever before to provide quality experiences for your employees. Employee retention rates hit a record low in March of 2020 (1). 87% of HR professionals consider employee retention to be the highest priority (2).

Writing Conversations for eLearning

Experiencing eLearning

In a previous post, How to Start Creating Conversation-Driven eLearning , I described how I use conversations between two characters (a mentor and mentee or learning character) to deliver eLearning content. In this post, I’ll explain how to write and structure these conversations for eLearning.

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

My Top 10 Posts for 2020

Experiencing eLearning

I have written over 1100 blog posts since I started this blog in 2006. A number of those posts continue to be popular, even years after they were originally published. I have been slowly working through my archives to do updates on those older posts while continuing to post new content.