Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. MORE
Extended enterprise compliance isn’t a one-way street. It isn’t even a two-way street or a highway. Actually, it’s more like a roundabout at rush hour, with stakeholders entering the fray from every direction. MORE
As an independent learning systems consultant , I’m often asked to share my opinion about what’s happening in the LMS market. Last month, I published a mid-year learning technology trends update. MORE
Long ago, I decided to hang a poster on my college room wall, featuring a quote from an unknown source: “If you can’t beat them, join them — then beat them.” ” Who knew that years later, this quote would become a battle cry for what I see happening in the LMS market? MORE
EDITOR’S NOTE: As the non-traditional student segment of the higher education market continues to grow, demand for greater program flexibility is following suit. Many colleges and universities have launched distance learning programs, but student success rates remain inconsistent. MORE
When we started Talented Learning nearly four years ago, our mission was to help clients find and use learning management systems that effectively support extended enterprise education. MORE
If you follow my writing — even casually — you know how excited I am about the direction of LMS innovation and its ability to help organizations create business value. MORE
I genuinely love helping associations select learning management systems (LMS). Here’s why: As non-profit entities with a mission, associations aim to improve the world in countless ways by advancing ideas, people and professions. MORE
Over the past decade, businesses large and small have widely embraced customer relationship management systems (CRM) , thanks largely to the remarkable rise of the world’s most popular cloud-based CRM, Salesforce.com. MORE
Do you sell learning content online ? If you don’t, chances are you will soon. And if you already offer online courses, you’re probably looking for ways to expand this line of business. Why Are Online Courses So Attractive? What’s driving new interest in digital learning? MORE
You like potato and I like potahto. You like tomato and I like tomahto. Potato, potahto, tomato, tomahto. Let’s call the whole thing off! I get it. We’re living in an increasingly customer-centered world. MORE
“If you build it, they will come.” We all know this iconic line from the classic film, Field of Dreams. But if you sell educational content , you know this kind of wishful thinking won’t grow your business. MORE
Which blogs offer the best advice about customer education practices, strategies and technologies? Great question. But with such phenomenal recent growth in the customer experience market, there is no obvious answer. That’s not just a gut reaction – it’s a business reality. MORE
Earlier this year, I was fortunate to be interviewed by one of the learning community’s most talented instructional designers and thought leaders, Connie Malamed (aka “ The eLearning Coach “). MORE
When you hear the term “ unintended consequences ” do you assume the worst? Many of us are natural skeptics, especially those who’ve studied economics. But positive outcomes are just as probable. That’s been my experience with podcasting. MORE
LMS vendors, I owe you a post. It’s hard to believe nearly two years have passed since I last shared tips for selling learning systems. But since the LMS market is on fire, you’ve probably been too busy to notice. I hope you’ve been too busy winning. MORE
Continuing education is a big business. Thanks to a surge in learning technology innovation and greater demand for a workforce with proven professional skills , the business of selling continuing education units ( CEUs ) is growing bigger each day. MORE
WELCOME TO EPISODE 15 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page. MORE
The world of franchising is vast and diverse, yet it’s widely agreed that training plays a central role in every franchise success story. Here’s why: When training is weak, inconsistent customer experience follows. MORE
If you’ve ever dined at an Outback Steakhouse, then you’ve probably tasted its popular appetizer, the Bloomin’ Onion. But did you know that Outback is a franchise? MORE
Welcome to our 4th annual LMS and learning systems “Trends” post! What is a trend, anyway? And how much do trends matter? As fiercely independent learning technology analysts, we think a trend isn’t just a fleeting idea that comes and goes like fashion, or a social media hashtag. MORE
When the very first website launched in 92, there was just a handful of sparse pages outlining the new “ world wide web ” project at CERN. But soon, every company and organization focused on creating their websites and populating the web with content on every topic. MORE
When we founded Talented Learning nearly four years ago, we set out on a mission to map the world of learning management technology. Hundreds of new platforms were flooding the market and as a former long-term LMS sales executive , I knew this landscape was changing fundamentally. MORE
In January, I outlined “ 18 LMS trends to watch in 2018.” ” That’s a lot of moving pieces, but it’s also a fair indicator of today’s complex and fluid learning technology landscape. Recently a client asked which trends are gaining the most traction. MORE
Are you responsible for marketing educational content to customers, channels partners or other audiences that operate outside of your organization? If so, how easy is it for you to connect with these audiences and convince them to engage in training? MORE
See More Vendors in our LMS Directory. The Docebo LMS has come a long way since we first reviewed it in 2014. Here was my assessment at that time: Docebo is an excellent option for your first or second internal or extended enterprise LMS. MORE
If you’re a continuing education provider, I bet you know just how sweet the market is. By some estimates , continuing education (CE) represents a whopping $47 billion of formal training spending in the U.S. alone. Of course, it also attracts a broad spectrum of continuing education providers. MORE
Way back in 1953, when the American Society of Association Executives (ASAE) first reported industry financial benchmarks, membership dues represented a whopping 96% of the typical organization’s revenues. But those dues-driven days are long gone. MORE
How Well Do You Know Your Customers? In this era of data-driven marketing, successful businesses have learned that the more you know about your customers, the more your company is bound to grow. It’s a fact. MORE
If you subscribe to this blog , or listen to our podcasts , or attend our webinars , you probably think of Talented Learning as a free source of fiercely indeperndent information for LMS buyers and sellers – but that’s only part of our story. MORE
If you follow my LMS trends updates , you know that customer training is where the action is. By all indications, this trend is not just a passing fad. MORE
Talented Learning
OCTOBER 9, 2018
Earlier this year, I was fortunate to be interviewed by one of the learning community’s most talented instructional designers and thought leaders, Connie Malamed (aka “ The eLearning Coach “).
Talented Learning
SEPTEMBER 25, 2018
Which blogs offer the best advice about customer education practices, strategies and technologies? Great question. But with such phenomenal recent growth in the customer experience market, there is no obvious answer. That’s not just a gut reaction – it’s a business reality.
Talented Learning
OCTOBER 17, 2018
EDITOR’S NOTE: As the non-traditional student segment of the higher education market continues to grow, demand for greater program flexibility is following suit. Many colleges and universities have launched distance learning programs, but student success rates remain inconsistent.
Talented Learning
AUGUST 29, 2018
As an independent learning systems consultant , I’m often asked to share my opinion about what’s happening in the LMS market. Last month, I published a mid-year learning technology trends update.
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The Education Services team at Zenefits was looking to provide easily accessible and immediately usable education offerings to drive customer adoption and engagement. The company addressed this challenge by connecting the technologies powering its training, support and customer advocacy programs into an ecosystem for customer enablement. This ecosystem has made it simpler for customers to onboard, and for the Zenefits team to maximize and measure the net impact of their initiatives. In this session, Melanie Gallo, Senior Director of Education Services at Zenefits, will team up with Skilljar to share learnings and best practices from their experience in creating this customer enablement ecosystem.
Talented Learning
JANUARY 9, 2018
Welcome to our 4th annual LMS and learning systems “Trends” post! What is a trend, anyway? And how much do trends matter? As fiercely independent learning technology analysts, we think a trend isn’t just a fleeting idea that comes and goes like fashion, or a social media hashtag.
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Talented Learning
SEPTEMBER 5, 2018
If you follow my LMS trends updates , you know that customer training is where the action is. By all indications, this trend is not just a passing fad.
Talented Learning
AUGUST 1, 2018
In January, I outlined “ 18 LMS trends to watch in 2018.” ” That’s a lot of moving pieces, but it’s also a fair indicator of today’s complex and fluid learning technology landscape. Recently a client asked which trends are gaining the most traction.
Talented Learning
OCTOBER 20, 2017
“If you build it, they will come.” We all know this iconic line from the classic film, Field of Dreams. But if you sell educational content , you know this kind of wishful thinking won’t grow your business.
Talented Learning
AUGUST 21, 2018
If you subscribe to this blog , or listen to our podcasts , or attend our webinars , you probably think of Talented Learning as a free source of fiercely indeperndent information for LMS buyers and sellers – but that’s only part of our story.
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It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.
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Talented Learning
APRIL 10, 2018
Way back in 1953, when the American Society of Association Executives (ASAE) first reported industry financial benchmarks, membership dues represented a whopping 96% of the typical organization’s revenues. But those dues-driven days are long gone.
Talented Learning
MAY 16, 2018
I genuinely love helping associations select learning management systems (LMS). Here’s why: As non-profit entities with a mission, associations aim to improve the world in countless ways by advancing ideas, people and professions.
Talented Learning
JULY 17, 2018
Extended enterprise compliance isn’t a one-way street. It isn’t even a two-way street or a highway. Actually, it’s more like a roundabout at rush hour, with stakeholders entering the fray from every direction.
Talented Learning
SEPTEMBER 12, 2018
WELCOME TO EPISODE 15 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page.
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How actionable is your customer education data? And are you combining it with other business metrics to uncover the impact of your training program? Innovative Education Services teams are integrating their Customer Training Platform (CTP) and CRM systems to uncover valuable insights, and answer mission-critical business questions. Join Skilljar and Pat Durante, President of the Computer Education Management Association and Senior Director, Technical Enablement at Talend for a Q&A webinar exploring the intersection of customer health and education.
Talented Learning
JULY 13, 2017
See More Vendors in our LMS Directory. The Docebo LMS has come a long way since we first reviewed it in 2014. Here was my assessment at that time: Docebo is an excellent option for your first or second internal or extended enterprise LMS.
Talented Learning
MAY 29, 2018
LMS vendors, I owe you a post. It’s hard to believe nearly two years have passed since I last shared tips for selling learning systems. But since the LMS market is on fire, you’ve probably been too busy to notice. I hope you’ve been too busy winning.
Talented Learning
JUNE 12, 2018
Are you responsible for marketing educational content to customers, channels partners or other audiences that operate outside of your organization? If so, how easy is it for you to connect with these audiences and convince them to engage in training?
Talented Learning
JUNE 26, 2018
Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value.
Advertisement
Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.
Talented Learning
FEBRUARY 12, 2018
You like potato and I like potahto. You like tomato and I like tomahto. Potato, potahto, tomato, tomahto. Let’s call the whole thing off! I get it. We’re living in an increasingly customer-centered world.
Talented Learning
MAY 1, 2018
When you hear the term “ unintended consequences ” do you assume the worst? Many of us are natural skeptics, especially those who’ve studied economics. But positive outcomes are just as probable. That’s been my experience with podcasting.
Talented Learning
MARCH 13, 2018
The world of franchising is vast and diverse, yet it’s widely agreed that training plays a central role in every franchise success story. Here’s why: When training is weak, inconsistent customer experience follows.
Talented Learning
OCTOBER 10, 2017
How Well Do You Know Your Customers? In this era of data-driven marketing, successful businesses have learned that the more you know about your customers, the more your company is bound to grow. It’s a fact.
Advertisement
How can you provide a great onboarding experience while keeping up with a growing customer base? By leveraging on-demand training. This guide describes three benefits of adding on-demand training to your onboarding process. Click here to download.
Talented Learning
FEBRUARY 20, 2018
Over the past decade, businesses large and small have widely embraced customer relationship management systems (CRM) , thanks largely to the remarkable rise of the world’s most popular cloud-based CRM, Salesforce.com.
Talented Learning
OCTOBER 4, 2017
Long ago, I decided to hang a poster on my college room wall, featuring a quote from an unknown source: “If you can’t beat them, join them — then beat them.” ” Who knew that years later, this quote would become a battle cry for what I see happening in the LMS market?
Talented Learning
SEPTEMBER 26, 2017
When we started Talented Learning nearly four years ago, our mission was to help clients find and use learning management systems that effectively support extended enterprise education.
Talented Learning
NOVEMBER 29, 2017
If you’re a continuing education provider, I bet you know just how sweet the market is. By some estimates , continuing education (CE) represents a whopping $47 billion of formal training spending in the U.S. alone. Of course, it also attracts a broad spectrum of continuing education providers.
Advertisement
It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.
Talented Learning
MAY 3, 2017
If you follow my writing — even casually — you know how excited I am about the direction of LMS innovation and its ability to help organizations create business value.
Talented Learning
MARCH 10, 2017
Do you sell learning content online ? If you don’t, chances are you will soon. And if you already offer online courses, you’re probably looking for ways to expand this line of business. Why Are Online Courses So Attractive? What’s driving new interest in digital learning?
Talented Learning
JUNE 13, 2017
When we founded Talented Learning nearly four years ago, we set out on a mission to map the world of learning management technology. Hundreds of new platforms were flooding the market and as a former long-term LMS sales executive , I knew this landscape was changing fundamentally.
Talented Learning
APRIL 26, 2017
Continuing education is a big business. Thanks to a surge in learning technology innovation and greater demand for a workforce with proven professional skills , the business of selling continuing education units ( CEUs ) is growing bigger each day.
Advertisement
Zero in on the best E-Learning software for your company. Get expert recommendations and pricing comparisons based on your specific needs.
Talented Learning
MARCH 5, 2018
If you’ve ever dined at an Outback Steakhouse, then you’ve probably tasted its popular appetizer, the Bloomin’ Onion. But did you know that Outback is a franchise?
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