Talented Learning

Does Your Business Really Need an LMS? Straight Talk with “The eLearning Coach”

Talented Learning

Earlier this year, I was fortunate to be interviewed by one of the learning community’s most talented instructional designers and thought leaders, Connie Malamed (aka “ The eLearning Coach “).

Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

Which blogs offer the best advice about customer education practices, strategies and technologies? Great question. But with such phenomenal recent growth in the customer experience market, there is no obvious answer. That’s not just a gut reaction – it’s a business reality.

Distance Learning and the LMS: Advice From a Higher Education Expert

Talented Learning

EDITOR’S NOTE: As the non-traditional student segment of the higher education market continues to grow, demand for greater program flexibility is following suit. Many colleges and universities have launched distance learning programs, but student success rates remain inconsistent.

What Factors Are Shaping the LMS Market? 2018 Learning Systems FAQ

Talented Learning

As an independent learning systems consultant , I’m often asked to share my opinion about what’s happening in the LMS market. Last month, I published a mid-year learning technology trends update.

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[Webinar] How Zenefits Uses a Customer Enablement Tech Stack to Drive Adoption

The Education Services team at Zenefits was looking to provide easily accessible and immediately usable education offerings to drive customer adoption and engagement. The company addressed this challenge by connecting the technologies powering its training, support and customer advocacy programs into an ecosystem for customer enablement. This ecosystem has made it simpler for customers to onboard, and for the Zenefits team to maximize and measure the net impact of their initiatives. In this session, Melanie Gallo, Senior Director of Education Services at Zenefits, will team up with Skilljar to share learnings and best practices from their experience in creating this customer enablement ecosystem.

18 Top Learning Systems Trends to Watch in 2018

Talented Learning

Welcome to our 4th annual LMS and learning systems “Trends” post! What is a trend, anyway? And how much do trends matter? As fiercely independent learning technology analysts, we think a trend isn’t just a fleeting idea that comes and goes like fashion, or a social media hashtag.

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Customer Training Pricing and Packaging: What’s the Best Strategy?

Talented Learning

If you follow my LMS trends updates , you know that customer training is where the action is. By all indications, this trend is not just a passing fad.

LMS Trends: 2018 Mid-Year Learning Systems Market Update

Talented Learning

In January, I outlined “ 18 LMS trends to watch in 2018.” ” That’s a lot of moving pieces, but it’s also a fair indicator of today’s complex and fluid learning technology landscape. Recently a client asked which trends are gaining the most traction.

How to Attract a Loyal Learning Audience, Even on a Tight Budget

Talented Learning

“If you build it, they will come.” We all know this iconic line from the classic film, Field of Dreams. But if you sell educational content , you know this kind of wishful thinking won’t grow your business.

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Software Demo Tips: What Works? Ask an LMS Selection Consultant

Talented Learning

If you subscribe to this blog , or listen to our podcasts , or attend our webinars , you probably think of Talented Learning as a free source of fiercely indeperndent information for LMS buyers and sellers – but that’s only part of our story.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

Association Learning Systems: Why and How to Invest in a Specialized LMS

Talented Learning

Way back in 1953, when the American Society of Association Executives (ASAE) first reported industry financial benchmarks, membership dues represented a whopping 96% of the typical organization’s revenues. But those dues-driven days are long gone.

Association LMS eCommerce: How to Lift Online Learning Sales

Talented Learning

I genuinely love helping associations select learning management systems (LMS). Here’s why: As non-profit entities with a mission, associations aim to improve the world in countless ways by advancing ideas, people and professions.

Extended Enterprise Compliance: Mapping the Ecosystem

Talented Learning

Extended enterprise compliance isn’t a one-way street. It isn’t even a two-way street or a highway. Actually, it’s more like a roundabout at rush hour, with stakeholders entering the fray from every direction.

Podcast 15: Tying Training to Customer Success – With Barry Kelly of Thought Industries

Talented Learning

WELCOME TO EPISODE 15 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The Talented Learning Show main page.

[Webinar] Driving Customer Health Through Education

How actionable is your customer education data? And are you combining it with other business metrics to uncover the impact of your training program? Innovative Education Services teams are integrating their Customer Training Platform (CTP) and CRM systems to uncover valuable insights, and answer mission-critical business questions. Join Skilljar and Pat Durante, President of the Computer Education Management Association and Senior Director, Technical Enablement at Talend for a Q&A webinar exploring the intersection of customer health and education.

LMS Review: Docebo 7

Talented Learning

See More Vendors in our LMS Directory. The Docebo LMS has come a long way since we first reviewed it in 2014. Here was my assessment at that time: Docebo is an excellent option for your first or second internal or extended enterprise LMS.

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10 Ways to Lose at Selling Learning Systems: For LMS Vendors

Talented Learning

LMS vendors, I owe you a post. It’s hard to believe nearly two years have passed since I last shared tips for selling learning systems. But since the LMS market is on fire, you’ve probably been too busy to notice. I hope you’ve been too busy winning.

Attraction Marketing Tips For Extended Enterprise Learning Success

Talented Learning

Are you responsible for marketing educational content to customers, channels partners or other audiences that operate outside of your organization? If so, how easy is it for you to connect with these audiences and convince them to engage in training?

Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value.

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

Learning The Language of Customer Education: A Pocket Guide

Talented Learning

You like potato and I like potahto. You like tomato and I like tomahto. Potato, potahto, tomato, tomahto. Let’s call the whole thing off! I get it. We’re living in an increasingly customer-centered world.

Continuous Learning: The Social Give and Take of Podcasting

Talented Learning

When you hear the term “ unintended consequences ” do you assume the worst? Many of us are natural skeptics, especially those who’ve studied economics. But positive outcomes are just as probable. That’s been my experience with podcasting.

How Does Learning Affect Franchise Success? Measuring What Matters

Talented Learning

The world of franchising is vast and diverse, yet it’s widely agreed that training plays a central role in every franchise success story. Here’s why: When training is weak, inconsistent customer experience follows.

Customer Education: How Smart Technology Companies Lock-In Value

Talented Learning

How Well Do You Know Your Customers? In this era of data-driven marketing, successful businesses have learned that the more you know about your customers, the more your company is bound to grow. It’s a fact.

3 Reasons to Prioritize On-Demand Customer Training

How can you provide a great onboarding experience while keeping up with a growing customer base? By leveraging on-demand training. This guide describes three benefits of adding on-demand training to your onboarding process. Click here to download.

CRM-LMS Integration: A Smarter Choice for Customer Education

Talented Learning

Over the past decade, businesses large and small have widely embraced customer relationship management systems (CRM) , thanks largely to the remarkable rise of the world’s most popular cloud-based CRM, Salesforce.com.

The New Corporate Learning Ecosystem: Coexistence at Work

Talented Learning

Long ago, I decided to hang a poster on my college room wall, featuring a quote from an unknown source: “If you can’t beat them, join them — then beat them.” ” Who knew that years later, this quote would become a battle cry for what I see happening in the LMS market?

The Augmented LMS: New Life for Talent Management Learning?

Talented Learning

When we started Talented Learning nearly four years ago, our mission was to help clients find and use learning management systems that effectively support extended enterprise education.

Continuing Education Providers: What’s Your Recipe for LMS Success?

Talented Learning

If you’re a continuing education provider, I bet you know just how sweet the market is. By some estimates , continuing education (CE) represents a whopping $47 billion of formal training spending in the U.S. alone. Of course, it also attracts a broad spectrum of continuing education providers.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

LMS Innovation: Where’s the Value?

Talented Learning

If you follow my writing — even casually — you know how excited I am about the direction of LMS innovation and its ability to help organizations create business value.

Online Courses Are Golden: Can an LMS Help Your Business Cash In?

Talented Learning

Do you sell learning content online ? If you don’t, chances are you will soon. And if you already offer online courses, you’re probably looking for ways to expand this line of business. Why Are Online Courses So Attractive? What’s driving new interest in digital learning?

Extended Enterprise Learning Takes Center Stage

Talented Learning

When we founded Talented Learning nearly four years ago, we set out on a mission to map the world of learning management technology. Hundreds of new platforms were flooding the market and as a former long-term LMS sales executive , I knew this landscape was changing fundamentally.

Continuing Education: Will You Sell More CEUs With an LMS?

Talented Learning

Continuing education is a big business. Thanks to a surge in learning technology innovation and greater demand for a workforce with proven professional skills , the business of selling continuing education units ( CEUs ) is growing bigger each day.

Top E-Learning Software - Recommendations and Pricing

Zero in on the best E-Learning software for your company. Get expert recommendations and pricing comparisons based on your specific needs.

Franchise Training Realities: Learning to Slice the Bloomin’ Onion

Talented Learning

If you’ve ever dined at an Outback Steakhouse, then you’ve probably tasted its popular appetizer, the Bloomin’ Onion. But did you know that Outback is a franchise?