Wonderful Brain

CORPORATE INSTRUCTION IS STILL DISCONNECTED FROM MILLENNIAL LEARNING STYLES – A LIST BASED ON OBSERVATIONS IN THE WORKPLACE

Wonderful Brain

By this time we all know the tropes that define who millennials (M) are, how they act and their fundamental personality characteristics.

Learning Design: The Great, The Good and The Good Enough

Wonderful Brain

This could be a story about buggy whips. You might know the classic management tale of the craftsman who was proud of building the most handsome and useful whips to spur on carriage horses at the turn of the last century.

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Overcoming Generation Differences When Building Learning: Part 2

Wonderful Brain

When we last visited this topic about a week back I promised to create a visual—a chart of sorts—to encourage learning and instructional designers to consider how generational bias in training delivery. Just looking to start a conversation. A Quick Review.

The Learner, 70:20:10 and Customer Experience

Wonderful Brain

More so than in other efforts learning demands a careful balance of content and context. Many courses or projects chock a block with great information never quite achieve the results intended because of the way the information is delivered. Still too many learners won’t or cannot stay engaged.

2017 Customer Training Benchmarks Study

What are the baseline metrics for a successful customer training program? Find out in Skilljar's inaugural customer training benchmarks study, which includes an analysis of completion rates, course duration, and more. Click to download.

NOW EVERYONE WINS: OVERCOMING GENERATION DIFFERENCES WHEN BUILDING LEARNING

Wonderful Brain

During an interview about a week back I asked the project manager about the audience for which the training courseware would be designed. The strongest criteria, emphatically made, was the consultants ability to work out a curriculum for 24 to 70 year olds.

KNOWLEDGE MANAGEMENT IS A SIMPLE PROCESS ONCE THE RHETORIC IS REMOVED

Wonderful Brain

The benefits of knowledge management (KM) are a monster value-add to any organization. Nevertheless, the more I learn how companies capture and leverage their intellectual property, the more disheartened I become. How could such a straightforward process for transferring information and learning become bogged down in dense MBA rhetoric taking what is essentially a simple idea and obfuscating it in layers of process and jargon?

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5.1 Reasons How and Why to Build Learning with Social Media

Wonderful Brain

Using social media (SM) to prepare material for instructional design, courseware and webinars and such is the flip side of the same coin that encourages social media as intake media. We read a lot about using SM to learn, but how about to build? Here are 5.1 reasons to build learning via SM. A Social Collective. People learn best in a social context and are self-directed, particularly when focused on a specific task.

ELearning is Dead, Dormant or in Denial

Wonderful Brain

It’s no secret that coming from leadership positions in public and corporate education I am very critical of substandard learning; ‘e’ or otherwise. Without vigorous advocacy at the top you’ll never get great results.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

LEADERS ARE TOO FAR UPSTREAM TO EFFECT CHANGE—TALENT MANAGEMENT MUST BE FOCUSED DOWNSTREAM ON MANAGERS

Wonderful Brain

Who hasn’t been the recipient of the exhortations of motivation? It seems everywhere; used to suggest, cajole and inspire workers. Indeed exhort all of us to get out in front of a task and get going. I remember, I think, a professor or mentor of mine in the education business who consistently said that motivation, a mental state, is not what we want to create. No, he said, what we really want is movement.

GAMIFICATION – PLAYING AT (NOT) LEARNING

Wonderful Brain

When I first heard the term ‘gamification’* I had the sensation of a spider wiggling down my shirt at a picnic. It’s in the same league as ‘monetization’ and ‘level set’ and, ‘incubator’, words coined to make professionals sound, well, professional. I’m not against jargon in general; shortcuts are good if they are pithy and have substance. Not so ‘gamification.’ Defined originally as ‘funware’, it demeans both game playing and education. For the most part, game playing aims at developing recall.

FEAR OF BRANDING – 10.1 Reasons to Move On

Wonderful Brain

Mulling over branding and applying logic to emotion has become more meaningful to me on a professional and personal basis. In some engagements, I’m compelled to live within the ecology of a company’s personality that is expressed in many ways through its brand. And on a personal level, who has not been bombarded into submission in to formulate a noteworthy and memorable—not to say powerful and compelling brand: can’t communicate your value instantaneously without being commoditized.

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SCENARIOS ARE MINI DRAMAS…NOT A GLORIFIED Q & A.

Wonderful Brain

Contrary to many articles published lately, scenarios are not written questions with a supposition or proposition followed by questions. They are micro dramas that bring learners onto the screen and compel interaction. Once in, learner needs to work his way out. One my mantras I have consistency followed is that elearning is an analogue to a television drama.

3 Ways to Create a Best in Class Customer Training Plan

Looking to improve your training plan for Q4 and beyond? Download this guide to learn how the right goals, education, and tools can help.

Revolution or Evolution?

Wonderful Brain

I’m a big fan of “Learning Without Frontiers.” I believe Graham Brown-Martin, et. is interested in a learning revolution not evolution. And if that’s the case, count me in. Disintermediation and disruption.

Treacherous Business Words Used in Learning « Wonderful Brain

Wonderful Brain

I caught an interesting article about the twelve most dangerous words in business. I thought, twelve. That's it? Then I realized how they apply to learning and the pain they can cause. I won't hold back the suspense

THE TEACHER-BUILT TEXTBOOK REVOLUTION IS HERE: A GIFT TO PROFESSIONALS OR A POX ON INSTRUCTION

Wonderful Brain

I n the modern era, the textbook is still the spine from which teachers deliver information. Despite the ubiquity of Wikipedia and the web, most teachers rely on a single source to reference the bulk of instructional material for knowledge transfer to their charges. Some texts are terrific; contemporary information well researched, written and compelling with story-based content attractive to the mass of students.

THE ACCIDENTAL LEARNER

Wonderful Brain

There seems to be a revival of interest about informal learning. I suppose the definitions range from information gleaned from informal sources—everything from Wikipedia to People Magazine to storytelling, to disruptive media like tablets and smartphones. Some suggest it’s content discovered while looking for something else. Kind of like an accidental scavenger, a web surfer.

How to Select an LMS for Customer Training

Finding an LMS suitable for customer training can be tough. Check out our guide to learn about some key considerations for selecting a customer education platform.

ACCEPTING THE LAW OF UNINTENDED CONSEQUENCES

Wonderful Brain

An Inability to Take Action Because of Practical Issues is Not Wholly the Cause of Inaction. There are as many reasons for contracts failing to close, as there are flavors of Haagen Dazs. Unfortunately, if you don’t close many deals, you’ll be eating some house brand frozen treat. So a double yecch, right? What brought this to mind was a TED video I viewed last evening.

Treacherous Business Words Used in Learning Pt2

Wonderful Brain

So we left off with Important/Urgent and I just want to mention that what is important and urgent to someone else may be of little consequence to you. What’s the phrase,&# A failure to plan on your part does not constitute an emergency on my part.&# So true. Of course know when and with whom to pick your battles, right? I’ve saved these heavyweights for last. Enjoy. Or not. 7. Strategic.

Instructional Techniques – Quick Takes – 1

Wonderful Brain

WITH REGARDS TO mLEARNING: A CASE IN POINT OR UP IN THE AIR

Wonderful Brain

I promised a colleague a week ago I’d share an experience I had producing a mobile learning project for a major airline. So to him, I apologize for this installment being a bit late…think of it as slow 3G, OK? A caveat. So many of us are involved in love affairs with the latest technologies sometimes we forget to brake our enthusiasm and learn after too much money and effort that the latest isn’t always the greatest.

Training for Lead Generation, Customer Onboarding & Support

Looking to create customers for life? Training can be used to successfully engage customers throughout their entire lifecycle - from initial awareness, to onboarding, to continuing support. Download this eBook to learn more.

Baking the Cookies: Hiring Learning Consultants to be Successful

Wonderful Brain

So many words have been written about dysfunctional organizations, if weighed would easily capsize…oh, say an aircraft carrier. Those who work in cubicles are often victims of enterprises that are so inefficient and in some cases borderline dysfunctional it’s stunning anything of value is created. If you want to smell the enticing aroma of fresh baked chocolate chip cookies, then follow the directions on the box.

The $125,000 Teacher – And Corporate Counterpart

Wonderful Brain

This past Sunday 60 minutes featured a story that no doubt will contribute to the warm dialogues concerning the public schools, teacher unionism and tenure. [link]. The Charter School – TEP, The Equity Project – makes the case that paying teachers a substantial salary, somewhat on par with (my words here) what a high level Instructional Designer or Learning & Development leader earns, will improve student test results.

WHEN YOUR LEARNERS ARE ENGINEERS… BETTER KNOW YOUR AUDIENCE

Wonderful Brain

It can’t be a secret that stereotypes are often well proven by personal experience. And in my many years building learning, whether facilitated instruction or elearning it’s a cardinal rule that instructional designers need to know many aspects of their target learner’s personality traits.

Getting Closer to Bond, James Bond « Wonderful Brain

Wonderful Brain

I don't believe it's a secret that information design is gaining traction in the learning world. With so many form factors from smartphones to oversize touch screen computers – and now the iPad, revolution/revelation how we handle data

Employee Training Playbook by Lessonly

Strengthen new employees and develop existing teams with Lessonly’s Employee Training Playbook.

Your Inner Critic – Cueing up What You Know

Wonderful Brain

Reading an article from the Behance titled “Why Your Inner Critic is Your Best Friend&# I was intrigued for a few reasons. As the author Mark McGuiness scribes, the inner critic has gotten a bad wrap – interrupting, interfering and disjointing our drive to move forward.

ARTICULATE NON EST REX – 3 REASONS HIGHER ORDER LEARNING IS BEYOND THE MOAT

Wonderful Brain

For the past two months or so, I’ve been writing high profile video scripts and storyboarding in a group whose company is synonymous with the 2008 economic collapse. That they made a recovery and paid back most of their bailout money is a testament to leadership and perseverance. But I wish those same qualities extended to training, for here, little was produced that could be considered responsible online education. Like most subjective or creative ventures, it comes down to choices.

TITHING FOR TEACHERS: FOR A LEGACY OF EXCELLENCE, A LIFETIME OF TANGIBLE THANKS

Wonderful Brain

This is National Teacher Appreciation Week, an opportunity to celebrate great teachers. While attention is focused let me float an outrageous idea. Though I don’t have the workings of this proposal completely flushed out I hope to instigate a dialogue and let you continue the conversation. I believe teachers are underpaid. And underappreciated. Let me back up a sec: What brought this top of mind are commercials currently airing (and somewhat self-aggrandizing) for the energy industry.

WHAT I LEARNED AT CHRISTMAS

Wonderful Brain

Let me make this clear at the outset; my birth family are the tribe of the Old Testament so my father’s association with the Christmas holiday was learned from coworkers, Nat ‘King’ Cole, the tree at Rockefeller Center and New York fragrant with good cheer – often lubricated with smoky liquids around the 25 th. That is until he had grandchildren. This was of course the divine gift my wife and I delivered to him – most likely our lifetime’s crowning achievement.

[eBook] Make Better Business Decisions with Customer Training Data

Want to take your training data one step further? Download this eBook & learn how to demonstrate the full value of your program by combining traditional training metrics with the data in your CRM.