52 
Invest in your business, invest in your staff
Yarno
JUNE 5, 2019
We recently stumbled upon this article by ABC News which was published last week. It’s about the benefits of workplace training, so obviously it turned up on our radar.
Yarno
If you're not measuring your learning, you're not Learning
Yarno
MARCH 26, 2019
I have this great learning method where I do absolutely nothing for the longest time. Then, when it’s the last most terrible minute, I gather up all my brain cells, all 6 of them, and set them to work learning that massive pile of content all at once, all in one big horrible binge.
The forgetting curve and why it's not your fault you can't remember anything from K-12
Yarno
MAY 10, 2019
Was it the Greeks or the Spartans who won the first Peloponnesian war? What was it that Hamlet was worried about? That his step-dad wasn’t spending enough time with him? And how do you do long-division? Is it something to do with fractions??
AI can speed up your learning, but will it save you time?
Yarno
APRIL 10, 2019
Artificial Intelligence (AI) is as scary as it sounds. Yes, it 100% means that robots are eventually going to rise up against us, and give us the inferiority complex we deserve. Before that though, they might help us out a little. The impact of AI on human learning is set to be revolutionary.
Training for Lead Generation, Customer Onboarding and Support
Advertiser: Skilljar
Customer lifecycle training gives customers the knowledge and tools they need to be successful. As customer success and satisfaction grows, so does retention and repeat business. This eBook can help training teams improve or expand their customer training programs.
How I failed miserably at doing things that don’t scale.
Yarno
JANUARY 28, 2019
When Lachy and I launched Yarno in 2016, I had no idea how to market a software product. I’d spend the previous 8 years running a digital agency that specialised in the design and build part of software - not the marketing component.
|
The gift and the burden of continuous learning
Yarno
APRIL 16, 2019
This is how life works: You do twelve years of schooling (not including the less rigorous pre-schooling days), then you do another 3-6 years at Tafe, University, or the School of Hard Knocks. Then finally - finally - you graduate, get a job and can rest easy on your lazy laurels.
Instructional design: what it is, what's wrong with it, how to do it right
Yarno
APRIL 16, 2019
“What is Instructional Design?” It’s exactly what the name describes; the process of designing instruction. Every class you’ve taken, every sign with a stick-lady or a stick-man on it, every OH&S meeting with day-old donuts and instant coffee you’ve snoozed through, has been designed by someone.
Why customer service soft skills training doesn't have to be so hard
Yarno
MAY 22, 2019
We’ve all heard the term “soft skills” before; it’s what stops us giving it right back when a customer yells at you because their food is five minutes late, or you took more than five minutes to resolve their complaint, or you won’t let them return a jacket without tags, which has a big stain on it that was there “before they bought it.” Soft skills not only stop you screaming right back, they help you disarm the situation and leave the customer thinking “wow, what a lovely company that is”.
How to stop (sans) forgetting what you've read
Yarno
FEBRUARY 5, 2019
It’s rare that something truly new comes along in any industry. And for the professional Learning & Development industry – often just called ‘L&D’ by those of us in said industry – new inventions are almost unheard of. Certainly, right now everyone is excited about gamified micro-learning.
6 eLearning Trends in Custom eLearning Solutions
Advertisement
Most digital learning trends focus too much on the "digital" and not enough on the "learning". It is not enough that content builders master available tools. We need a return to core learning fundamentals. Get Inno-Versity's eBook for 6 of the most important trends coming to digital learning.
|
How to stop (sans) forgetting what you've read
Yarno
JANUARY 30, 2019
It’s rare that something truly new comes along in any industry. And for the professional Learning & Development industry – often just called ‘L&D’ by those of us in said industry – new inventions are almost unheard of. Certainly, right now everyone is excited about gamified micro-learning.
How I increased my probability of making the right decisions
Yarno
AUGUST 22, 2018
I seem to make a lot of decisions. Decisions as a business owner, business partner, husband and father. I’d like to make good decisions. By that I mean decisions that have more upside than downside. Decisions where the probability of expected value is higher than the probability of expected loss.
What some ancient guy can teach a startup about learning, failure, and growth
Yarno
AUGUST 8, 2018
The growth of humans into who we are has been a long succession of Leveling Up – or more specifically, making mistakes, learning from them and making different choices next time for better results.
The 6 key ingredients in a successful Yarno campaign
Yarno
JULY 18, 2018
We've done it. We've cracked the perfect recipe. A toasted handful of learning objectives, half a cup of questions, a pinch of character, and a dash of imagery…and there you have it! A well-baked Yarno campaign.
12 Ways to Get the Most Out of Your Authoring Tool
Advertisement
Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.
The good, the bad and the ugly of WHS content
Yarno
MAY 27, 2018
Recently we’ve been writing some Workplace Health and Safety (WHS) content that has been been turning heads. And if you don’t believe me, I’ve got proof.
Learning guitar with learning science
Yarno
MAY 6, 2018
In the past four years, I’ve learnt a lot about learning. Mostly I've discovered that for 35 years I've been doing it wrong. Relying on techniques proven to be ineffective , such as cramming, re-reading and highlighting. On the positive side, I've also discovered what does work.
Learn how I turned crappy AWB legislation into human readable content
Yarno
APRIL 17, 2018
Hey blog readers – I have great news – I’m now a fully fledged Yarnoer! And while my last post was mostly about how my avatar looks more like a young Simon Baker than me, there have been more substantial developments - Yarno has put me to work!
Measuring training ROI - is it really possible?
Yarno
JANUARY 15, 2018
Customers often ask us “how do you measure training ROI?”. Which is funny, because when we started Yarno, we assumed everyone measured ROI. But the more conversations we had, we discovered that measuring training ROI isn’t actually that common. And that often it’s not measured at all!
There’s Not a Skills Gap in the U.S… or Is There?
Advertisement
Your search for the perfect candidate has resulted in zero perfectly skilled applicants. What’s going on? Enter… the skills gap. This report, ‘The Employment Skills Gap and What To Do About It,' breaks down the issue with solutions you can apply now.
Our secret formula for writing (effective) multiple choice quizzes
Yarno
NOVEMBER 28, 2017
For most of my education I thought pretty poorly of multiple choice quizzes. In high school I’d learned all the usual tricks quiz authors use – and how to outsmart them.
Training our employees to brush their teeth
Yarno
NOVEMBER 8, 2017
Or, why one-and-done learning doesn't work. Imagine that you want to teach a kid to brush his teeth. Why are you teaching him? Well, because you want him to be happy and healthy for his life…and you don't want to have to pay for a bunch of expensive dental work. So what are you hoping he'll DO?
How I accidentally discovered the power of active listening
Yarno
SEPTEMBER 20, 2017
Now, for those of you that know me well know that I like to talk. I love a good yarn, a chat, a story, which I'm told makes me a good sales guy. Or does it?
Does eLearning work? Our reflections on Thalheimer’s latest research
Yarno
SEPTEMBER 17, 2017
We’ve heard it on the internet. We’ve heard it from the learning professionals we’ve interviewed. We’ve heard it from our customers. Everyone’s facing one common problem. What problem, you ask? Cracking the learning effectiveness enigma.
Custom eLearning: What to Consider as an L&D Manager
Advertisement
A custom eLearning project is an exciting opportunity, but any L&D Manager will also tell you it can be challenging. Inno-versity shares 5 points to consider before kicking off your project. These concepts are critical to addressing the most common pain points which, IF addressed, will ensure success.
Why manager involvement is crucial for workplace learning
Yarno
SEPTEMBER 6, 2017
We believe the ultimate goal of any sort of training is to improve on-the-job performance. The answer to "Is what was learnt being applied on a regular basis?” should be a resounding yes. And we know that manager support and endorsement of training is critical to its success.
4 reasons why mobile is perfect for retail training
Yarno
JULY 18, 2017
A few weeks ago, I needed to go to the chemist to buy a few skincare products. I had a vague idea of what I was looking for but hadn’t chosen a particular brand or product yet.
The most rewarding and unrewarding job I've ever had
Yarno
JUNE 28, 2017
2016 was a big year for the Eggers Family. It was the year of ‘births’; the birth of Yarno, of course, and the birth of our beautiful daughter, Lauren. But let’s take a step back.
4 learning principles that drive Yarno
Yarno
JUNE 18, 2017
We’ve written previously about the results of our customer research with L&D professionals and the pain points we identified that needed solving.
A New Segmentation Model for Customer Onboarding
Advertiser: Skilljar
A great customer onboarding program is a proactive and meaningful way to make a lasting impact on customer engagement, retention, and expansion. In this eBook, Skilljar will show you a new framework for building a customer onboarding program, including how to segment users and drive long-term value and retention through education.
Real time, all the time: insights from Deloitte’s Global Human Capital Trends 2017
Yarno
JUNE 4, 2017
Each year, Deloitte University Press conducts a global survey titled Global Human Capital Trends. The report outlines trends discovered in the survey responses, spanning HR, L&D and leadership.
3 drawbacks of microlearning you need to consider
Yarno
MAY 15, 2017
Microlearning. The biggest (smallest?) buzzword to come out of the L&D industry in the past couple of years. If you’re not up to speed, microlearning is pretty reflective of its namesake— little bits of learning.
How to use interleaving to win long-term results
Yarno
MAY 8, 2017
In basically every learning environment: school, higher education, workplace learning – we’re expected to be across content from different topics, subtopics, and problem types. But topics, skills, and ideas don’t live in isolation. So why do we try and learn them as if they do?
Why your multi-choice questions suck, and how to fix them
Yarno
APRIL 19, 2017
We can confuse learners when we: a. fail to actually complete the sentence we started in the question. inconsistent grammar in the options. sometimes veer off into another idea entirely. wombats. I found this question in a blog post by Cathy Moore, written way back in the stone age (2007).
Monetizing Customer Education: Free, Fee, and Everything In Between
Advertiser: Skilljar
Some of the best customer education programs monetize customer training to help offset program costs, fuel new initiatives, and enable additional investment in your programs. In this webinar, Skilljar will discuss the free-to-fee continuum and share best practices for developing a pricing and packaging strategy for your education offers.
How the Craftsman Spirit can elevate your learning
Yarno
MARCH 27, 2017
I started training jujitsu a few months ago. I had a friend/mentor comment that he thought I’d really benefit from picking up a martial art. He’s also the Sensei (and a salesman by day) so I figured he was just doing some recruiting for the school.
Let's personalize your content