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Gamification: Gimmick or game changer?

Zunos

Gartner defines gamification as “ the use of game mechanics and experience design to digitally engage and motivate people to achieve their goals. ”. Employee Engagement

Equip your learning platform with the best training content

Zunos

Finding the right e-learning platform for your organization is important. But, then you have to take things a step further. Your LMS, LEP, or other training platform needs top-notch training content. The content you choose to provide your employees is the lifeblood of your training program. So, you better choose wisely. There are several different options to explore when it comes to training content, some of which can actually dictate the type of e-learning platform you choose.

How to increase engagement with faster feedback

Zunos

How do you know if your organization is successful? How do you gauge if your customers are happy? How do you evaluate performance? You pull data, you ask questions, and you set goals. This process happens often throughout the year to make sure your business stays on track and your customers are engaged. So, why is it when it comes to your employees, they only get that type of feedback and attention once a year?

The buzz around learning engagement platforms

Zunos

Employee Engagement

3 Reasons to Prioritize On-Demand Customer Training

How can you provide a great onboarding experience while keeping up with a growing customer base? By leveraging on-demand training. This guide describes three benefits of adding on-demand training to your onboarding process. Click here to download.

The smoke and mirrors around your employee incentive programs

Zunos

Organizations discovered a long time ago that a little recognition can make a big impact. Offering up employee incentives for a job well done is proven to increase productivity, engagement, retention, and overall improve the health of the company. From an employee of the month program to incentives for completing employee training, you would be hard-pressed to find an organization that doesn't offer up some type of rewards. What may be more difficult is finding one that does it well.

5 Takeaways from an Employee Engagement Pro

Zunos

“Employee engagement” may be a common buzzword these days. But, true experts on the topic seem to be few and far between. Josh Bersin is one we watch closely. He knows what he's talking about. Sometimes, we find ourselves tweaking our platform to make sure we're aligning with the trends he's seeing in the market. Because when our product meets the real needs of real people, that's when we know we're winning. Bersin has a lot of great things to share.

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Why corporate training programs are ditching LMS

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Corporate learning has fundamentally changed, and it’s killing Learning Management Systems. That’s a good thing. People have a hunger for learning like never before. We’re working in an era where machines, automation and artificial intelligence have the ability to outshine our human talents and compete for our jobs. That does not have to be a scary thing. It just initiates a change in how we respond and react – beginning with how we learn.

Turn sales associates into brand champions

Zunos

Once your product hits the store shelf, you start playing the trust game, where you trust the front line sales associates will do their best to represent your products and your brand to the customer. The problem is, your products are sitting on a shelf next to rows of competing products. They’re all being represented by the same associates who often lack the knowledge and motivation to sell your brand over another. That’s where brand advocates come in.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

Battling the employee training time excuse

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Time — we all want more of it and there's never enough of it, especially when it comes to investing in yourself and your employees. According to industry expert Josh Bersin, employees spend one percent of their workweek on training and development. That equates to just 24 minutes a week. And, more often than not, that time spent learning isn't consecutive. It happens in short bursts, it's interrupted, and it's spaced throughout the week.

The secret to sales engagement lies in better retail training

Zunos

Employee training is hard. But, it's vital. Especially in retail. Some companies see training as time-consuming and an unnecessary investment that can drain the budget. Retail managers feel the pain that comes with operating in an industry that is notorious for high turnover rates. Employees whip in and out as fast as the carousel door will let them, tying up so much time in the hiring and training process. To say quality retail training is highly important is an understatement.

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Why end user design matters in the digital age

Zunos

Organizations that want to hire the best and keep the best, have to take their training and development programs seriously. Employees expect it from their employers. Simply providing information and running basic training programs does not cut it any longer. Your program must match the modern era. If you don’t prioritize program design and the learner experience, your employees will have a hard time trusting that the information you share is relevant and valuable.

5 tactics to kick your corporate training up a notch

Zunos

Traditional corporate training programs traditionally come in a few different forms: boring, ineffective, or non-existent. With modern employees frequently valuing learning and development opportunities over a higher paid salary, this is not the time to skimp on corporate training. If your employees describe their training experience with phrases like “Sink or swim” or “Thrown to the wolves” or “What training program?” You're likely starting from scratch. That's okay.

How to Price and Package Customer Training

To charge or not to charge? That is the question many customer training teams are facing today. The answer, however, is not always a straightforward yes or no. Download this guide to learn more.

How events can boost your learning strategy

Zunos

While communication, collaboration and education should be continuous, events are like short boot camps that can foster a lot of progress in a short amount of time. Face-to-face interaction is optimal, but bringing your dispersed communities together under one roof is not always possible. That’s why Zunos has created a platform to manage in-person and virtual events from beginning to end.

Communicate Knowledge

Zunos

Employee training programs are a dime a dozen. Knowledge communication is rare and valuable. Before you map out a training program, consider the idea of communicating knowledge. Instead of training for short-term outcomes, design a program that revolves around knowledge communication and prepares your people for long-term success. Traditional training programs push new employees through mandated processes that lead to information overload without any context.

Why you should say goodbye to your traditional LMS for good

Zunos

Corporate learning has fundamentally changed, and it’s killing traditional Learning Management Systems. That’s a good thing. People have a need to learn and develop like never before. We’re working in an era where machines, automation and artificial intelligence have the ability to outshine some of our human talents and compete for our jobs. That doesn't have to be as scary as it sounds. It just initiates a change in how we respond and react – beginning with how we learn.

How millennials in leadership are shaking up L & D

Zunos

Millennials are old news. When the first of this generation hit the workforce almost 15 years ago, most of them were using a Hotmail email address. They browsed the web on Internet Explorer and were just beginning to fill out their MySpace profiles. YouTube hadn’t launched yet, no one had laid eyes on an iPhone, and people were just beginning to use “Google” as a verb. Fast forward to 2018: Millennials are in leadership.

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

Get better results from your corporate learning program

Zunos

Business impact and ROI are the top two results organizational leaders want out of their learning and development programs. ccording to LinkedIn , only 8% and 4% respectively report seeing those results. Sound like a problem you're familiar with? Organizations are treating modern learning and development programs like band-aids. They buy programs and invest a little time in execution in hopes of a quick fix, but these programs aren’t sticking. The reason?

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8 signs your employees are engaged at work

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Everyone is buzzing about “employee engagement.” Businesses are faced with this task of keeping their people interested and motivated in the workplace, but often don't know how to gauge whether or not their engagement efforts are actually working. Measuring engagement isn't a science. But here are eight signs your employees are. actually engaged. They prioritize learning and development. Highly engaged people will look for ways to invest their own time in learning and development.

Microlearning, what is it? And how does it work?

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“Traditional” workplaces have undergone a rapid evolution process in very recent history. Employers and employees alike are finding themselves in a state of constant change. The risks of not keeping up with those changes are large and looming. For businesses, using a microlearning platform for training and education is one of the best ways to stay relevant in the constantly evolving workplace.

LMS for small business

Zunos

Small business are often resource-strapped. Strapped for time, strapped for talent, strapped for cash. When a business is strapped, its people get scrappy. They live in a world where each employee wears a stack of hats. Each hat becomes both a badge of honor, and a burden to bear. There is one very big problem with tall hat stacks. Eventually, they fall over. That's why small businesses cannot afford to go without learning and development. They absolutely.

Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help.

The one thing your sales training is missing

Zunos

Training and motivating are loaded words. Traditional sales training is often outdated, boring and ineffective. Motivating sales teams to show up and be their best day after day takes time, energy and creativity from managers. Neither are easy tasks when your organization lacks the proper tools to train and motivate your sales teams

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What you didn't know about gamified learning

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Gamification in education is not a new fad, or a fleeting phase. If you’ve ever collected stamps on a punch card for free coffee, or cared about a step goal given to you by a fitness counter, then gamification has worked on you. Although it has been around for years, some business leaders are still leery on the positive results a gamified learning program can drive. Here are five truths about gamification that may persuade you to gamify your workplace if you're still on the bubble.

The pitfalls of poor training and development

Zunos

Training and developing employees is hard. It’s time consuming. It’s expensive. And more often than not, you can invest every cent in your budget, and pour in hours creating a training program, and still be unsure if it’s actually serving its purpose. This is a problem. If not corrected, this problem can be the downfall to your company’s success, and here’s why. Poor employee onboarding is a momentum killer You managed to nab top talent, now what are you going to do with them?

How to write the perfect training quiz

Zunos

You can serve up the best content in the world through your training program, but without proper means of gauging your employees' retention, your efforts will fall short. Quizzes can be a powerful tool to re-enforce knowledge and challenge your learners. Give your training a purpose by incorporating the perfect quiz. Here’s how: Keep them short No one likes long, arduous tests. Keep negative feelings at bay by keeping your quizzes between three and five questions long.

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Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

How to write better training content

Zunos

Words are hard. Especially if you want them to be creative, informative and well-written. Rather than spending hours trying to formulate the perfect sentence for your content, follow these easy steps within Zunos to get words flowing from your brain to the page. Be Conversational Talk to your reader like you’re face-to-face. Your content should feel more like a conversation and less like a bunch of terms and training procedures mashed together.

Stop Starting Over: How to recycle your training content

Zunos

About 10,000 Baby Boomers retire from the workforce every day. As tenured employees head out the door, all of those years of valuable experience and training follow suit. You need to get your new workforce up to speed, but you haven’t updated your training materials since they were first created. It’s time to freshen up. Don’t get hasty and kick your current content to the curb, it may just need a little sprucing up.

Create engaging content with Zunos

Zunos

People have a shorter attention spans than goldfish. You have less than nine seconds to grab a person’s attention and hold it. Try training or educating someone in the span of a few minutes, or seconds. It’s tough. That’s why we built our Content Creator. In Zunos, you can create interactive content that will engage your learners. It’s easy to use, and perfect for building out a lot of content quickly.

Smart Groups = Smart Management

Zunos

Managing Groups in Zunos is crucial to being able to deliver targeted content. But we noticed it was taking too many steps to target and segment users into groups. So we fixed it. Introducing: Smart Groups - a new feature straight from our development team that allows you to take control of user management with less time, and less effort. What's a Smart Group? A Smart Group is a set of criteria returning a group of users, which changes according to the rules you set up.

How to Price and Package Customer Training

To charge or not to charge? That is the question many customer training teams are facing today. The answer, however, is not always a straightforward yes or no. Download this guide to learn more.

How to Create Content That Actually Engages Your Reader

Zunos

Good content - we’re all after it in one form or another. Whether it’s for training our employees or reaching our customers, you need something that actually engages your reader and fast. If you're ready to develop content that grabs your readers’ attention and makes a real impression, keep these simple guidelines in mind: Visuals Are Key. There’s no denying that in today’s digital age, visuals rule all. They dominate over words when it comes to delivering messages quickly and precisely.

5 ways to win at learner experience

Zunos

Employers who want to hire the best and keep the best, have to approach training and corporate education with their employees like a partnership. A partnership where the employee is valued, empowered and heard. A partnership where the learner’s experience is prioritized. If employers fail to prioritize the learner, the learner will simply leave and go where the opportunity is greater and their experience is valued. Create a training program that looks great.

What is microlearning, and how does it work?

Zunos

“Traditional” workplaces have undergone a rapid evolution process in very recent history. Employers and employees alike are finding themselves in a state of constant change. The risks of not keeping up with those changes are large and looming. For businesses, using microlearning for training and education is one of the best ways to stay relevant in the constantly evolving workplace. For employees, consuming content via microlearning is a launching point for continued growth and success.

How to gamify your Training Program

Zunos

“Training” is a word that comes loaded with negative connotations. Traditional training is often outdated, boring and ineffective. Too many companies and employees view training as a necessary evil to get to the next step. What if training was something your employees actually wanted to do every single day? Gamification can help make that happen. Here’s a secret: It doesn’t have to stop with initial training.

Move Beyond Learning to Applying: A Modern Management Development Program

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.