5 Takeaways from an Employee Engagement Pro


“Employee engagement” may be a common buzzword these days. But, true experts on the topic seem to be few and far between. Josh Bersin is one we watch closely. He knows what he's talking about. Sometimes, we find ourselves tweaking our platform to make sure we're aligning with the trends he's seeing in the market. Because when our product meets the real needs of real people, that's when we know we're winning. Bersin has a lot of great things to share.

Trust 53

Turn sales associates into brand champions


Once your product hits the store shelf, you start playing the trust game, where you trust the front line sales associates will do their best to represent your products and your brand to the customer. The problem is, your products are sitting on a shelf next to rows of competing products. They’re all being represented by the same associates who often lack the knowledge and motivation to sell your brand over another. That’s where brand advocates come in.

Why corporate training programs are ditching LMS


Corporate learning has fundamentally changed, and it’s killing Learning Management Systems. That’s a good thing. People have a hunger for learning like never before. We’re working in an era where machines, automation and artificial intelligence have the ability to outshine our human talents and compete for our jobs. That does not have to be a scary thing. It just initiates a change in how we respond and react – beginning with how we learn.

Why you should say goodbye to your traditional LMS for good


Corporate learning has fundamentally changed, and it’s killing traditional Learning Management Systems. That’s a good thing. People have a need to learn and develop like never before. We’re working in an era where machines, automation and artificial intelligence have the ability to outshine some of our human talents and compete for our jobs. That doesn't have to be as scary as it sounds. It just initiates a change in how we respond and react – beginning with how we learn.

How to Price and Package Customer Training

To charge or not to charge? That is the question many customer training teams are facing today. The answer, however, is not always a straightforward yes or no. Download this guide to learn more.

Get better results from your corporate learning program


Business impact and ROI are the top two results organizational leaders want out of their learning and development programs. ccording to LinkedIn , only 8% and 4% respectively report seeing those results. Sound like a problem you're familiar with? Organizations are treating modern learning and development programs like band-aids. They buy programs and invest a little time in execution in hopes of a quick fix, but these programs aren’t sticking. The reason?

ROI 40

How events can boost your learning strategy


While communication, collaboration and education should be continuous, events are like short boot camps that can foster a lot of progress in a short amount of time. Face-to-face interaction is optimal, but bringing your dispersed communities together under one roof is not always possible. That’s why Zunos has created a platform to manage in-person and virtual events from beginning to end.

8 signs your employees are engaged at work


Everyone is buzzing about “employee engagement.” Businesses are faced with this task of keeping their people interested and motivated in the workplace, but often don't know how to gauge whether or not their engagement efforts are actually working. Measuring engagement isn't a science. But here are eight signs your employees are. actually engaged. They prioritize learning and development. Highly engaged people will look for ways to invest their own time in learning and development.

Microlearning, what is it? And how does it work?


“Traditional” workplaces have undergone a rapid evolution process in very recent history. Employers and employees alike are finding themselves in a state of constant change. The risks of not keeping up with those changes are large and looming. For businesses, using a microlearning platform for training and education is one of the best ways to stay relevant in the constantly evolving workplace.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Communicate Knowledge


Employee training programs are a dime a dozen. Knowledge communication is rare and valuable. Before you map out a training program, consider the idea of communicating knowledge. Instead of training for short-term outcomes, design a program that revolves around knowledge communication and prepares your people for long-term success. Traditional training programs push new employees through mandated processes that lead to information overload without any context.

LMS for small business


Small business are often resource-strapped. Strapped for time, strapped for talent, strapped for cash. When a business is strapped, its people get scrappy. They live in a world where each employee wears a stack of hats. Each hat becomes both a badge of honor, and a burden to bear. There is one very big problem with tall hat stacks. Eventually, they fall over. That's why small businesses cannot afford to go without learning and development. They absolutely.

The one thing your sales training is missing


Training and motivating are loaded words. Traditional sales training is often outdated, boring and ineffective. Motivating sales teams to show up and be their best day after day takes time, energy and creativity from managers. Neither are easy tasks when your organization lacks the proper tools to train and motivate your sales teams

Teams 40

What you didn't know about gamified learning


Gamification in education is not a new fad, or a fleeting phase. If you’ve ever collected stamps on a punch card for free coffee, or cared about a step goal given to you by a fitness counter, then gamification has worked on you. Although it has been around for years, some business leaders are still leery on the positive results a gamified learning program can drive. Here are five truths about gamification that may persuade you to gamify your workplace if you're still on the bubble.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

The pitfalls of poor training and development


Training and developing employees is hard. It’s time consuming. It’s expensive. And more often than not, you can invest every cent in your budget, and pour in hours creating a training program, and still be unsure if it’s actually serving its purpose. This is a problem. If not corrected, this problem can be the downfall to your company’s success, and here’s why. Poor employee onboarding is a momentum killer You managed to nab top talent, now what are you going to do with them?

How to write the perfect training quiz


You can serve up the best content in the world through your training program, but without proper means of gauging your employees' retention, your efforts will fall short. Quizzes can be a powerful tool to re-enforce knowledge and challenge your learners. Give your training a purpose by incorporating the perfect quiz. Here’s how: Keep them short No one likes long, arduous tests. Keep negative feelings at bay by keeping your quizzes between three and five questions long.

Quiz 40

How to write better training content


Words are hard. Especially if you want them to be creative, informative and well-written. Rather than spending hours trying to formulate the perfect sentence for your content, follow these easy steps within Zunos to get words flowing from your brain to the page. Be Conversational Talk to your reader like you’re face-to-face. Your content should feel more like a conversation and less like a bunch of terms and training procedures mashed together.

Stop Starting Over: How to recycle your training content


About 10,000 Baby Boomers retire from the workforce every day. As tenured employees head out the door, all of those years of valuable experience and training follow suit. You need to get your new workforce up to speed, but you haven’t updated your training materials since they were first created. It’s time to freshen up. Don’t get hasty and kick your current content to the curb, it may just need a little sprucing up.

Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it and guaranteeing a great experience? If not, this guide can help help.

Create engaging content with Zunos


People have a shorter attention spans than goldfish. You have less than nine seconds to grab a person’s attention and hold it. Try training or educating someone in the span of a few minutes, or seconds. It’s tough. That’s why we built our Content Creator. In Zunos, you can create interactive content that will engage your learners. It’s easy to use, and perfect for building out a lot of content quickly.

Smart Groups = Smart Management


Managing Groups in Zunos is crucial to being able to deliver targeted content. But we noticed it was taking too many steps to target and segment users into groups. So we fixed it. Introducing: Smart Groups - a new feature straight from our development team that allows you to take control of user management with less time, and less effort. What's a Smart Group? A Smart Group is a set of criteria returning a group of users, which changes according to the rules you set up.

How to Create Content That Actually Engages Your Reader


Good content - we’re all after it in one form or another. Whether it’s for training our employees or reaching our customers, you need something that actually engages your reader and fast. If you're ready to develop content that grabs your readers’ attention and makes a real impression, keep these simple guidelines in mind: Visuals Are Key. There’s no denying that in today’s digital age, visuals rule all. They dominate over words when it comes to delivering messages quickly and precisely.

5 ways to win at learner experience


Employers who want to hire the best and keep the best, have to approach training and corporate education with their employees like a partnership. A partnership where the employee is valued, empowered and heard. A partnership where the learner’s experience is prioritized. If employers fail to prioritize the learner, the learner will simply leave and go where the opportunity is greater and their experience is valued. Create a training program that looks great.

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

What is microlearning, and how does it work?


“Traditional” workplaces have undergone a rapid evolution process in very recent history. Employers and employees alike are finding themselves in a state of constant change. The risks of not keeping up with those changes are large and looming. For businesses, using microlearning for training and education is one of the best ways to stay relevant in the constantly evolving workplace. For employees, consuming content via microlearning is a launching point for continued growth and success.

How to gamify your Training Program


“Training” is a word that comes loaded with negative connotations. Traditional training is often outdated, boring and ineffective. Too many companies and employees view training as a necessary evil to get to the next step. What if training was something your employees actually wanted to do every single day? Gamification can help make that happen. Here’s a secret: It doesn’t have to stop with initial training.

How to create a Training Program


Design interactive content. When it comes to creating training materials, design matters. Create image-based, and professionally designed content to capture your audience’s attention. Use different forms of media like video, diagrams and photos. Color on the page holds a person’s attention. Interactive materials keep employees engaged. Professionally branded content indicates to your trainees that your company takes pride in your training process.

Best ways to drive employee engagement


When companies hire a new employee, they often comb through applications and conduct in-depth interviews. They carefully and methodically work their way toward pulling the hiring trigger on the perfect person. Hiring is important, but it’s the step that comes immediately after that is crucial, and too often forgotten: driving engagement.

Forum 40

2018 Customer Training Goals

Are your customer training goals actually achievable? Or will they be cast aside as your team gets caught up in their daily tasks? If you’re not sure, this guide can help.

6 tips to create a Training Program


A business is only as good as its people. Building, growing and refining employee skills is one of the best investments a company can make. The first months on a job are some of the most crucial in an employee’s career at a company. Kicking those months off with an effective corporate training program can mean the difference between success and failure. Initial training should morph into constant education and continue through the span of a person’s tenure.

3 keys to run a successful program in Zunos


A year ago I started a training program to teach our staff, partners and customers everything there is to know about Zunos. Since then, the program has taken turns I would have never predicted and is morphing into a tool that helps to bring anyone up to speed on Zunos. After some careful consideration I'd like to share three tested and proven tips to maintain a high level of engagement in any training program running in Zunos

Managing events on Zunos just got easier


We received your requests to add scheduled messaging to an Events invite workflow, and we're proud to announce that we've added it! But we didn't just stop there.

How to Launch Elearning Content Using xAPI

HT2 Labs

Already using xAPI for more than just reporting? Then you may be wondering how it can be used to launch elearning content. The post How to Launch Elearning Content Using xAPI appeared first on HT2 Labs. Learning Locker xAPI

xapi 530

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.

CORPORATE COMMUNICATIONS: Score Big with Town Hall Meetings

I Came, I Saw, I Learned

By Phil Hanyok, COTP. Every quarter, employees gather in the cafeteria for town hall meetings. The tables are removed, and seats are placed in neat rows. The podium, microphone, and projector screen are tested and ready.      As employees enter the room and take their seats, the senior vice president who will present the latest company information talks quietly with one of his direct reports.

Score 218

ADOBE ROBOHELP: Getting Around Preview Errors

I Came, I Saw, I Learned

by Willam van Weelden, COTP. RoboHelp is an awesome help authoring tool. However, even the best tools misbehave. While working with RoboHelp, you are likely to come across error message from time to time. For instance, atsome point you'll likely be tasked with customizing a Screen Layout.

Adobe 317

MICROSOFT POWERPOINT: Adding Transparency to Photos

I Came, I Saw, I Learned

by AJ Walther, COTP. You have a plan. a plan to create an awesome PowerPoint presentation about, among other emotions, anger.   Naturally, you want to illustrate anger on one of the slides.

ADOBE CAPTIVATE: Tips for Importing PowerPoint Slides

I Came, I Saw, I Learned

by Jennie Ruby, COTP. Many organizations use PowerPoint templates to ensure that lessons are consistent and correctly branded. By importing PowerPoint into Captivate, you can retain that formatting and branding in your eLearning lessons as well.

Content Planning Map: A Template for Training Teams

Are you delivering disjointed feature-based training? Rather than looking at small tasks, focus training content on goals that you want your students to achieve. Download the template to learn how!