Remove 2002 Remove Custom Remove Market Remove Productivity

Using All the Features: Beating the 80/20 Rule with Customer Training


It's an oft-quoted saying in IT: 80 percent of customers only use 20 percent of the features in the software they've bought. How many more would you be using if the company that sold you your phone onboarded you with customer training ? Selling your customers on every feature.

BLP Wins 2016 Horizon Awards for Knowledge Guru ‘Drive’ and Custom Mobile Learning Solution

Knowledge Guru

The prestigious competition has received over 10,000 entries from over 40 countries since its inception in 2002. They must identify the correct customer type, learn about relevant products and ask the right questions to help the customer.

Why Gamification is a Natural Fit for Sales Training


Originally coined in 2002 by programmer Nick Pelling , the term gamification became a buzzword a decade ago when companies began using it for marketing purposes, adding game elements to their products and websites to attract and retain customers. .

Sales 65

DiscoverLink Delivers Instant-access Training with Launch of Mobile App


Customers reported the Mobile App will be an important technology to have, as it allows learners to use mobile devices for training more easily. News ProductsFOR IMMEDIATE RELEASE. DiscoverLink Delivers Instant-access Training with Launch of Mobile App.

Gamification is Increasing Learner Engagement

Your Training Edge

Though, the term gamification was first coined in 2002, it has actually been there for around 40 years, with a number of organizations already applying the features in their work, taken from video games.

2019 Talented Learning Awards: Continuing Education Systems

Talented Learning

We may explore these market segments in the future. Current and/or former customers and employees must endorse the winners. Many organizations that conduct large-scale events rely on proven production and event management experts.

System 108

The Real Truth about ROI – the Learning Performance Model

Learning Wire

Business goals relate to a firm’s performance, and include for example profit, productivity, quality, innovation or customer satisfaction. Organizational outcomes: productivity, quality, innovation. Financial outcomes: profit, sales, market value. 2002; Saks, 2006).

Meet 50 Northwestern alumni behind some of Chicago’s top startups


He holds an MBA in Marketing and Finance from Kellogg in 1995. She received her MBA from Kellogg in 2001, with a focus on Entrepreneurship and Innovation, Marketing and Strategy. Ellis is a Kellogg alum with a degree in Analytical Consulting, Finance and Marketing.

5 things that are happening right now in elearning


In 2002, I provided adaptive learning to my learners but it was via a Flash course built by a custom development shop, not by an actual authoring tool. Best of all, it wasn’t because of mobile learning, rather, it was because many LMS vendors are realizing that if the consumer market is using it, maybe they should be to. By Craig Weiss, elearning industry analyst and E-Learning 24/7 blogger.

How to Choose the Right Course to Build or Membership Site Topic to Focus on with Ryan Levesque


In this episode Chris and Ryan break down how to avoid choosing the wrong market to build your course or membership site in, and Ryan shares his experience building a learning-based business around orchids, including what motivated him to enter the space which he knew very little about.

Gamification in ACTION


Here are some amazing insights (in the form of excerpts from some of the authoritative survey findings that we reviewed): “ Although the term ‘gamification’ was coined by Nick Pelling back in 2002, it didn’t gain popularity till 2010.” – Andrzej Marczewski. “

Big data, what’s with all the big buzz?

Learning Wire

All those companies have been able to adapt to the context of an ever-innovating market by reacting and predicting customer and staff behavior and creating competitive internal and external policies. Increasing Productivity. “Big Data”.

BLP Wins Four Horizon Interactive Awards for Mobile, Game-Based Solutions

Bottom-Line Performance

The prestigious competition has received over 10,000 entries from over 40 countries since its inception in 2002. They must identify the correct customer type, learn about relevant products and ask the right questions to help the customer.

The History and Direction of Gamification

Your Training Edge

It wasn’t until 2002 that another element of gamification came into play and that was in the form of ‘serious games’. Since then a whole host of other companies have launched competing products revolving around a gamification-like platform and other systems. From healthcare to the financial market, government, training and education and the list goes on (and on). A look back in the history books….

Gamification: The Power of Gaming Features in Corporate eLearning


At the end, users could pour a beer and serve it to a customer. If not, the customer would complain about getting a skunky beer! At the end of the game, users would give the customer a beer, then watch for the customer’s reaction. What is Gamification Training?

Four Features UR LMS Must HAVE

eLearning 24-7

A vendor created this capability back in 2002. Yep, back in 2002, I had such a system. I really haven’t seen anything like that today, unless you pay $$$$ for customization. . I use the product and really like it, because it shows what is possible/doable with apps. Everyone loves new features. They tend to add an additional level of “coolness” to any platform. If they are totally out of the box and work, guess what happens next?

Niche Is the New Black: ASTD Conference Day 2

CLO Magazine

A month later, his wife Moki quit the rat race to focus on marketing and developing their burgeoning business. In the LMS market, acquisitions have been coming fast and furious in the last year. SuccessFactors added LMS provider Plateau to its growing suite of integrated talent management products. One of the good things about tradeshow season is the chance to catch up with friends and colleagues in the industry.


Latest E-Learning Insight and News

eLearning 24-7

It is interesting to note, that many of the vendors are targeting the SMB space, especially the small size (less than 500 employees) market. The challenge though is that there are customers who have no desire and zero interest to use or have a TM in their system. Even if it is integrated at no additional charge, there are customers who will never use it. Continued increase in the number of vendors, regardless of size or target customer size (i.e

News 66

Informal Learning – the other 80%

Jay Cross

Keeping the promises made to our customers. People became abstractions, recognized only as hits, clicks and eyeballs that propped up the preposterous market values of e-commerce plays.”. People direct their learning to improve their marketability. Treat learners as customers.

How to Become a Learning Organization (An Interview with Michelle Ockers)

Convergence Training

You know…digital disruption, technology is moving on, our customer’s expectations are shifting. But more and more, aviation is going digital and thinking about and servicing customers more effectively using digital technology and innovation.

Dr. Will Thalheimer explores neuroscience behind q.MINDshare.


What Eric saw was a broken model—and a waste of time and productivity—and a loss of sales! And they’ve expanded beyond sales people to provide value for customer service folks, field technicians, managers, supervisors, university students, and others.

Sales 52

The State of E-Learning in the Medical Device Industry


The strategies and means offered by progressive companies who offer solutions at a fundamental level can gift a solution to the sales, compliance, and time-to-market in a clinical and a commercial sense. Marketing structures will also be given the opportunity to become remarkable.

One Step Behind

eLearning 24-7

In 2002, a company created video courses that were AICC compliant and could be bookmarked. Those products were ahead of their peers and suffered fates , because the industry as a whole, held back. . Apple already has the iTunes university (which is lame), is in the education/academia market and today is known to see big revenue opportunies and pounce on them. Trust me, they implement such technology and the masses – i.e. consumers, i.e. your customers will follow.

What You Need To Know About Corporate Gamification of Learning


The term “gamification” was originally coined back in 2002 by a British computer programmer named Nick Pelling. Product information or a brand new skill is delivered in a bite-size format, with all of the important information shed down into the most important points.

How Analytics Can Lead to Employee Success

CLO Magazine

In a competitive market, the ability to identify, retain and develop talent can make or break an organization. Prior to the 2002 Oakland Athletics and team General Manager Billy Beane, the conventional wisdom in identifying talent in baseball accepted a misleading set of metrics — stolen bases, runs batted in and batting average. Alfred Essa is director of innovation and analytics at Desire2Learn, a provider of enterprise e-learning products.

Interview on


eFront is being built from a professional team of developers and through a community driven, customer-centric approach. The first version was ready at the middle of 2002 and was used at an EU project. eFront was initially developed and provided exclusively as a commercial product.

LMS Setup Fees: For some vendors it’s a cash cow

eLearning 24-7

I was informed of this new product which would meet my needs. The late 90′s through 2002 were the heyday of the era (actually I would say the late 90s to late 2000, were truly the high point before the wheels started to come off). Branding/Skinning, e-commerce setup and some other bogus items – If you tell the customer that the platform comes with branding/skinning then don’t charge for it. So, why should you do the same thing to your LMS customers?

What You Need To Know About Corporate Gamification of Learning


The term “gamification” was originally coined back in 2002 by a British computer programmer named Nick Pelling. Product information or a brand new skill is delivered in a bite-size format, with all of the important information shed down into the most important points.

AlliedBarton’s Bill Whitmore: A Higher Calling for Security

CLO Magazine

“Many times we recruit folks from markets where the educational system is challenged. “Last summer, we did an independent research project to understand the needs, wants and desires of our customer base. He joined AlliedBarton in 2002 as a recruiter and, like his boss, moved up the ranks quickly. ” Ramos said that he sees himself as a product of Whitmore’s higher calling.

The 70:20:10 Model – Today, Tomorrow & Beyond


From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce. It comprises stimulating discussions with industry experts and product evangelists on emerging trends in the learning landscape.

Ten years after

Jay Cross's Informal Learning

Most businesses have wrung most of the productivity benefits out of their processes. But it you don’t invest, you may lose competitive advantage, put relationships with customers at risk, fail to meet your business objectives, decrease morale, and extinguish the flame of innovation. Love customers. The technology objective is to select the best flamingos to build and strengthen relationships with customers [4]. Customers and employees are two sides of the same coin.