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Using All the Features: Beating the 80/20 Rule with Customer Training

Litmos

It's an oft-quoted saying in IT: 80 percent of customers only use 20 percent of the features in the software they've bought. How many more would you be using if the company that sold you your phone onboarded you with customer training ? Anticipating calls to customer service with training. The 80:20 rule.

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5 New, Unusual And Bold Elearning Trends In 2023

Spark Your Interest

We predicted that one of the elearning trends in 2002 was that no code tools would increase significantly. And will continue to gain ground in 2023 as more emerge and as they expand their influence. #4 – Elearning Trends 2023 – Outsourcing Customer Education Development. However, it will also improve the user experience.”.

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10 Types of Corporate Training Programs (and Uses in the Workplace)

Ninja Tropic

Between one day and the next, new technologies are developed, trends shift, and customer expectations change. How Can New Hire Time to Productivity Be Tracked? Why Track New Hires Time to Productivity? How Long Until Employees Are Fully Productive? Here’s an example: 9.

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Best Workplace Blended Learning Providers

Roundtable Learning

In doing so, you are going to research different workplace blended learning providers to find the one that best fits your needs. At Roundtable Learning, we believe in honesty and transparency when it comes to interacting with our current and potential customers. Learning Products. Custom Courseware Development.

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Beyond the Lab

CLO Magazine

Traditionally, research is the domain of major academic universities, not corporate universities. The time has come for corporate universities to take a fresh look at research in order to meet the needs of their students and address the increasing challenges of new technology and rapidly changing business models.

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Why Gamification is a Natural Fit for Sales Training

Litmos

Originally coined in 2002 by programmer Nick Pelling , the term gamification became a buzzword a decade ago when companies began using it for marketing purposes, adding game elements to their products and websites to attract and retain customers. . Gamification isn’t new.

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Our approach to gamification

Ed App

1981: American Airlines launched the first frequent flier program that encouraged customer loyalty by offering monetary rewards for customers. . 2002: The term “gamification” first appeared when Nick Pelling coined the word. We offer diverse, premade gaming templates for you to customize. As far back as 1997, the U.S.