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Cammy Beans Learning Visions: Kineo Product Knowledge E-Learning Webinar

Learning Visions

Monday, July 13, 2009 Kineo Product Knowledge E-Learning Webinar Kineo will be holding a free webinar on creating effective product knowledge e-learning on July 16th, 2009. Product knowledge training creates major challenge for organizations, including: Keeping content up to date: products change rapidly.

Knowledge 100
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[IN DEPTH ANALYSIS] Do your employees know how to learn?

KnowledgeOne

Customized for the future. Wikis, blogs, online newsletters, chat rooms, etc., Among its advantages, it is more flexible, more responsive to specific needs, and quicker to acquire knowledge ( Delage, 2002 , Tarc, Smaller and Antonelli, 2006 ). Support and mentoring. Employee Development Plans. to exchange knowledge about work.

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Informal Learning – the other 80%

Jay Cross

Keeping the promises made to our customers. Know-what/Know “what-not” (facts, information, concepts; how to customize and filter out information, distinguish junk and glitz from real substance, ignore unwanted and unneeded information and interactions). This year they’re opening the connection to customers.