Remove 2002 Remove Knowledge Worker Remove Market Remove Productivity
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The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce. To do this well requires a lot of practice and experience.

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THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce. To do this well requires a lot of practice and experience.

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Ten years after

Jay Cross's Informal Learning

Most businesses have wrung most of the productivity benefits out of their processes. In the Age of Networks, customers can vanish and knowledge workers cross the chasm in the blink of an eye. Half of a high-school grads lack the fundamental skills required of an entry-level knowledge worker.

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Informal Learning – the other 80%

Jay Cross

Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. How workers learn now. Think about a go-getter knowledge worker learns something new. [6]