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Value of Investment (VOI) vs. Return on Investment

Kapp Notes

Perhaps the constant effort to find the ROI of higher education or even training programs is mis-placed, should we be asking ourselves if an alternative exists? As the competitive landscape of higher education shifts and the training industry changes, using a measurement like Return On Investment (ROI) as the only guide for evaluating information technology investments like an LMS or an audience response system is a mistake.

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