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Improving Informal Learning

Big Dog, Little Dog

Thus, informal learning gets 86% of all learning investments, while formal learning programs get 14% of the total investment: Chart 2. Thus rather than informal learning being a solitary act, these learners are interrupting the daily activities of their coworkers as they seek advice and coaching. April 2003. Sherman, C.

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SMBs and Social Learning Technologies

Janet Clarey

provide up-front training/coaching, maintain content, allow for emergence during growth/maintenance, involve a broad cross-section of people, consider templates for consistency, identify super-workers/techies to pilot wikis, seek feedback/evaluate. information/knowledge workers. To create a place for informal learning.

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Informal Learning – the other 80%

Jay Cross

Most people in training programs learn only a little of the right stuff, are fuzzy about how to apply what they’ve learned, and never address who are the right people to know. Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. How workers learn now.