Kapp Notes

JANUARY 25, 2013

Even with an MBA, I haven’t been able to figure out how to make ROI metrics consistently apply to our budget process. 2003) Value on Investment in Higher Education. 2003) Value on Investment in Higher Education. 2003) Value on Investment in Higher Education. There are differences between education and business.”[2]

ROI 180

ROI Compliance Training Metrics Community 180

ProProfs

SEPTEMBER 25, 2017

Introduced in 2003 by Fred Reichheld while working with Bain & Company , global organizations use NPS (customer satisfaction metric) to measure, on a scale of 0-10, the degree to which consumers would recommend their company to others. For every business, customer churn rate should be one of the key metrics.

Score 51

Score Metrics Social Media Survey 51

Actio Learning

JANUARY 27, 2022

In 2003, Harvey Singh refined and extended the notion of blended learning in his article "Building Effective Blended Learning Programs" (published in Educational Technology, November-December 2003, Vol. What metrics will you use to evaluate success? sources of information ( resource repositories , job aids, etc.),

Blended Learning 52

Blended Learning Compliance Training Blended Authoring Tools 52

The Learning Circuits

NOVEMBER 18, 2005

But the now expected performance metrics to demonstrate the value of training were hard or impossible to develop. When metrics were attainable, they weren't always supportive of the learning function's plans. It was into this environment that Sam Adkins post on the evening of November 16, 2003 was published.

Summary 40

Summary Simulations Metrics Blended Learning 40

learnWorlds

MARCH 30, 2022

With over 15 years of experience and working with some high-performing teams, he has acquired vast knowledge in the customer education field and is currently leading Slack’s enterprise customer learning function. People & process management. Knowledge management. Management & coaching skills.

Expert 52

Expert Custom Education Summary 52