Frontline Workers + Online Learning – Does it work?
eLearning 24-7
JANUARY 11, 2024
We expect everyone to be friendly and pleasant, but being a frontline worker in any face-to-face role with the public, especially in retail and hospitality, will show you the worst in people. What do you need to have effective online learning for frontline workers? 2005 is not the same as 2024. Think a mix.
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