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Knowledge and Learning In The News - 8/11/2005

Big Dog, Little Dog

Social Network Analysis: What to Map. A lot of work has been done in the past couple of years in the field of Social Network Analysis (SNA) -- the assessment of the real person-to-person links in and between organizations and groups, as distinct from the ones that you might expect to see from the 'official' organization charts.

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Knowledge and Learning In The News - 6/23/2005

Big Dog, Little Dog

KNOWLEDGE MANAGEMENT - Who Knows Whom, And Who Knows What? Employees' personal connections can be as valuable as their individual knowledge base. Social network analysis, or SNA, helps maximize a company's collective smarts. History is written by the winners - not any more it isn't?