Breakthrough eLearning: Reflections on Learning 2005

Breakthrough eLearning

Breakthrough eLearning Reflections on how to break through some of the barriers that prevent the achievement of excellence in eLearning.The 5-E Framework: Establish Value / Effect Change / Engage Stakeholders & Learners / Experiment / Evaluate Results Tuesday, November 08, 2005 Reflections on Learning 2005 I attended the Learning 2005 conference last week, along with about 1,500 others in the training field. If it is time to perform, it is too late to practice."

Flow

The Learning Circuits

One popular arrangement is to have three or four pianos facing each other in the center of a room, and normally, unlike conventional performances, the audience is allowed to move and surround the performers as they play. Notice how this relates to performance management.

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Training is NOT Snakeoil

The Learning Circuits

In the Human Equation, Jeffery Pfeffer writes that "Virtually all descriptions of high performance management practices emphasize training, and the amount of training provided by commitment as opposed to control-orientated management is substantial" (p85).

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Back to the Future

The Learning Circuits

affective and cognitive learning, mentoring, collaboration, database-driven embedded and portable WIFI 'performance' systems, etc.). The net result would have been several years of providing corporate education that would have had a more visible impact upon performance and profitability.

Summary of Original Snake Oil Comments

The Learning Circuits

Graeme Dobson summed up yet another group who said: My experience shows the old 80:20 rule applies - that is only 20% of performance problems are fixable or should be addressed by a training solution.
So

Summary of Original Snake Oil Post

The Learning Circuits

But the now expected performance metrics to demonstrate the value of training were hard or impossible to develop. "We are the Problem: We're Selling Snake Oil” came at time of great tumult in the workplace learning world.

The Number 2

The Learning Circuits

It's a good definition of being ready to perform your job - the ability to adopt and adapt what you know and can do in response to an everchanging set of circumstances. Performance is not relevant or really demonstrable, and just knowing the answer is everything.

Esse quam videri

The Learning Circuits

The cover story of the last issue tells WLP (workplace learning and performance) professionals that Business Acumen is Priority One. That's Latin for "To be, rather than to seem."

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Sometime I Feel Like a Dine-Oh-Saur

The Learning Circuits

Consider blended approaches, online assessments and self-assessments, performance support, informal learning, knowledge management, communities of practice, and captology.

Breakthrough eLearning: The Kinds of Breakthroughs That Are Needed

Breakthrough eLearning

breakthrough from seeing eLearning as a technology issue to focus first on performance improvement and organizational results , then look at which technologies will help get you there So I hope that this blog can be an ongoing conversation about ways that people are making breakthoughs in eLearning.

Bottom-Line Performance, Roche Diagnostics Receive LTEN “Partnership” Award

Bottom-Line Performance

Bottom-Line Performance, Inc. ” The “Partnership” award category was especially appropriate, as BLP and Roche have partnered since 2005 to create solutions that support customer training, product launches, safety & compliance, and more. “We About Bottom-Line Performance.

Flawed Self-Assessment?

The Learning Circuits

with performance. According to most studies, about 70% of what we learn is done informally. Yet according to other studies, peoples' notions about what they learn tend to correlate only 0.2 If we cannot accurately assess ourselves, then how do we know we have mastered what we set out to do when we are learning informally

What would I see if I rode on a beam of light?

The Learning Circuits

Our learning systems have performed a good job with the first step of "Preparation", yet it seems quite hesitate to go beyond this by riding the beam of light rather than just observing it. This Tuesday (October 11, 2005) on PBS -- Einstein's big idea: The Legacy of E = mc2Before Einstein, scientists would observe and record something, and then find the right mathematics to explain the results.

SimWord of the Day: After Action Reviews (AARs)

The Learning Circuits

In a sim context, AAR's should also be used often enough to force users to think about performances, and then give them the opportunity to try again. We are using computer games as a beacon to rethink domain expertise and how to better share it. But one area of critical pedagogy that computer games poorly role-modeled is after-action reviews.

SimWord of the Day: Actuators/Units

The Learning Circuits

They can perform different types of work, often depending on their specialty. Computer games are filled with actuators. Actuators turn one resource into another. They might turn money into customer satisfaction. They might turn research into finished products. They can be bought, built, placed, and upgraded. They might require a constant stream of resources (fixed costs) and/or variable. They can be destroyed, or shut down.

Training Pays Off

The Learning Circuits

In the Human Equation , Jeffery Pfeffer writes, "Virtually all descriptions of high performance management practices emphasize training" (p.85). Cheers, Donald Clark For more on Bassi, see: Carnahan, Ira (2005). April 25, 2005, p. CDW does not just let new telephone reps loose, first they must complete a six and half week training course. And their training continues with a six-month Academy and then a Master's Curriculum.

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Evolution of E-Learning

The Learning Circuits

In this stage the organization now realizes they have so much content available that it has grown out of hand, and they spend time on competency-based learning, more focused job-related content, integration with the performance management process, and perhaps the implementation of an enterprise-wide LMS. I feel a need to chime in.

Corporate informal learning culture

The Learning Circuits

Start thinking about performance support systems. Dave Grebow sees a danger in meddling with the processes of informal learning, and I have to agree. But I contend that it's also possible to be pro-active without meddling. The aim in all cases is to respect informality but because the efficacy of the means employed doesn't depend on elaborate control systems, those means should be theoretically less difficult to implement.

Wait a minute, let me Google it.

The Learning Circuits

My performance is acceptable. Google has become a digital extension of my memory. The older I get the more I use it. If I forget how to do something, or cannot remember a fact or name or place, I Google around for a bit and find it. For example, this morning I was on the phone talking with a client. We started talking about a film and neither one of us could remember the name, only that Al Pacino was in it.

Characteristics of Formal and Informal Learning Episodes

The Learning Circuits

He performed a survey in which a section of it pertains to why learners prefer to learn on their own, rather than in a class or course. Allen Tough , a Professor Emeritus at the University of Toronto, focused his research on the adult's successful efforts to learn and change; and in particular the 70% that are self-guided without relying much on professionals or institutions ( informal learning ).

Intelligent Design.of Learning

The Learning Circuits

Where do you think those human performance flowcharts came from anyway?) Learning 2.0 || Web 2.0 Maybe this is a thought crime, but the meme that's propagating in my head this morning is that instructional design will once again mimic software design. Read this article about lightweight software development and the surge toward Web 2.0. Now, let me indulge in some cut-and-paste thinking. Modify the article by substituting instructional or instruction for software, and Cross for Fried.

Computer Games and Classrooms already share one limiting feature

The Learning Circuits

The 'A" student and great gamer might be better able to get and perform complex jobs. People, such as myself, are advocating a time when classrooms borrow more lessons from computer games. But they already share one, not-so-great similarity. They are both self-referential. Doing well within the world of a computer game, be it buying the biggest house or uniting the world, is in itself victory. There is no need to transfer that to the outside world before getting the accolades.

Once a Booming Market, Educational Software for the PC Takes a Nose Dive

The Learning Circuits

Students traverse maps, either from a firstperson or top-down perspective, looking for pieces of information or performing small tasks to unlock new parts of the map. The New York Times ran a piece today about the crash and burn of the K-12 educational software market. To sum it up, once thriving, large, and profitable, the industry niche today, well, isn't. I would be the first in line to buy any software that helps my son.

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Schools hate businesses, businesses hate schools

The Learning Circuits

But when a company is performing sub-par, business people don't talk about Xerox reform or corporate reform. As a gross generalization, schools hate business and businesses hate schools. Let me defend that: Schools hate business 1. Many academics view any skills that empowers an individual outside of academics as either "vocational" or "turning students into drones of capitalistic societies." (Yet

Simulations, Microcosms, Apprenticeships, and Skunk Works

The Learning Circuits

Apprenticeships are learning from someone with more experience, often in exchange for performing some menial task. I wrote a book called Learning By Doing , all about the use of computer simulations in formal learning programs. But in many ways, it should have been called "Learning By Doing Part I." Other, critical "learning by doing" techniques includes Microcosms , Apprenticeships , and Skunk Works.

Workflow learning vs. the "me-focus" culture

The Learning Circuits

A major prerequisite for workflow learning is a culture that fosters collaboration and sharing, that rewards (rather than punishes) individual support initiatives, that builds a fundamental responsibility for informal coaching and mentoring into every employee's job description, and that places as much value on time spent helping others perform as it does on time spent performing. The idea of workflow learning is surprisingly controversial.

Food, Apple, and learning

The Learning Circuits

The latest e-Learning Forum meeting described a performance support solution that was done in a few months on a very modest budget, but which is giving the sponsoring business a major boost.) What do a fantastic meal and the iPod have to teach us about learning? I believe they both have valuable lessons to teach us about scoping our work. The meal was a relaxed evening at Manresa , where the chef served up some two dozen exquisite small tastes.

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Knowledge and Learning In The News - 12/14/2005

Big Dog, Little Dog

December 14, 2005. They range from "transformers" (highly intentional learners), to performers, conformers and finally, resistors. What Was the Most Important Lesson You Learned in 2005? Air Force Center Improves Access to Knowledge - Transformation. "In In today's age of exponentially expanding technology advancements, distributed databases, and the World Wide Web, many think we've got a pretty good handle on our information resources," said U.S. Air Force Capt. Dave Sasser.

Mobile as an Early Warning System

The Learning Circuits

mobile technologies can enable intervention as performance begins to become misaligned with goal behaviors creating a tangible performance improvement. His point being that while processes are automated and captured through mobile technology, we will also be able to monitor performance much more granularly. Last week, while attending ASTD's TechKnowledge, I had the chance to catch Harvey Singh's presentation on learning and mobile technologies.

Knowledge and Learning In The News - 4/10/2005

Big Dog, Little Dog

April 10, 2005. Performance: Workforce needs polish, U.S. businesses declare. As lawmakers and educators struggle to improve high schools in the U.S., businesses and labor unions say they are alarmed that even job seekers with a diploma can't function in the workplace. Knowledge: When it comes to information overload, two heads may not be better than one.

Knowledge and Learning In The News - 11/26/2005

Big Dog, Little Dog

The goal now for training is to target and improve the key performance indicators of the organization. Mash Up The News - Business Week. If you've got a little technical flair, you can use the Post's RSS feeds to create new, noncommercial applications that let you remix the news. Tag: Mash Up. Nobody Really Cares About the Creative Class - Dave Pollard. Nobody really cares about the creative class.

Managing SMEs for Rapid e-Learning

Vignettes Learning

They are not necessarily concerned with what the learner needs to know to perform. Your focus is to convert content that allows learners to perform their jobs as quickly as possible. To achieve this, you need to introduce a process that will allow SMEs to provide you content to get your end results – learner performance.

Knowledge and Learning In The News - 10/27/2005

Big Dog, Little Dog

Although behavioral performance is generally accepted to reliably reflect knowledge, it is heavily influenced in the laboratory and in the real world by other factors, such as motivation, attention and environmental distractions. Web 2.0 Cracks Start to Show - Wired. The debate revolves around the cracks that are starting to appear in Web 2.0,

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Knowledge and Learning In The News - 10/01/2005

Big Dog, Little Dog

The effects of high-stakes testing on curriculum, instruction, school personnel, and student achievement studies performed by Nichols, Glass, & Berliner. Distributed Leadership in the E-Learning Organization - Stephen Downes. I think Susan Smith Nash's exploration of the subject of leadership and organization is useful, but it seems to me that business writers still haven't grasped what post-industrial organization looks like. What Makes a Good Leader? -

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The iPod Video & e-Learning Looking Glass

Vignettes Learning

However, it is better to ask the question: what can the iPod video do to improve ability of our learners to learn or perform on the job? And do we take advantage of this if the tool has the potential to solve a training or performance problem? The holidays are coming and I must find a justification for buying (as a gift to myself) the iPod Video. Currently, I am enjoying my 40 Gig iPod for music and have downloaded hundreds of my favorite songs.

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