AUGUST 26, 2008
Thatâ€™s how we use Google and corporate wikis and instant messenger. He later asks: Overall, what are corporate blogs, feeds, aggregators, wikis, mash-ups, locator systems, collaboration environments, and widgets, if not performance support? Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. I've been a long-time believer in EPSS and ePerformance.