Remove 2008 Remove Custom Remove PDF Remove Social Bookmarking
article thumbnail

Reflecting on the first half of 2009

Jay Cross

Donald Clark, Charles Jennings, and I gave the closing keynote, Learning for Tomorrow, What a Difference a Decade Makes ( pdf , mp3 , mp4 ). Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs.