CLO Magazine

MARCH 16, 2017

“In my mind, while this had optimized the various organizations — internal departments — it may not have optimized the overall business; all we had was optimized silos. At FedEx it’s a comprehensive look at the people, service and profit side of the business.”. I want you in the HR organization.’”. Similarly, Michael S.

Metrics 52

Metrics Engineering Leadership ROI 52

Upside Learning

MAY 7, 2010

Performance Support will increase many-fold and we will see a lot of training take the shape of performance support. Augmented Reality would also play an important role in sophisticated advanced performance support systems. They will collaborate with colleagues and even contribute their own content using mobiles devices.

Learning Technologies 271

Learning Technologies Authoring Tools Technology Simulations 271

Tony Karrer

APRIL 15, 2009

In this, Eric suggests the following minimum measures: Networking patterns - the relationship between people and content categories, the network make up or profile (business unit, job, level, etc), key brokers and influencers by content category, and the degree of networking across silos. link] At 4/15/2009 12:39:00 PM , Sreya Dutta said.

Blended Learning 105

Blended Learning Social Learning Social Technology 105

Learning Visions

SEPTEMBER 15, 2009

Tuesday, September 15, 2009 Lance Dublin: Formalizing Informal Learning [My notes from a webinar. Performance The Learning process is often disconnected from the need and the performance. A High Performance Learning System has Need/Learning/Performance all cycling together. What are the metrics?

Informal Learning 100

Informal Learning Informal Metrics Wiki 100

Tony Karrer

DECEMBER 10, 2008

At the start of any performance improvement initiative, there is a question of whether the initiative is going to have real impact on what matters to the organization. Will the performance support tool provided to financial advisors increase customer loyalty? Using a data driven approach to performance improvement is a passion of mine.

Metrics 100

Metrics Performance Support Score Survey 100

From the Coleface

DECEMBER 18, 2009

Jay Cross has an interesting article in the December issue of the “Inside Learning Technologies” magazine about making business decisions and the use of business metrics. As I made the claim in Feb that 2009 would be the year of “ bad measurement ” this is a topic close to my heart.

Knowledge Worker 100

Knowledge Worker Knowledge Metrics Ratio 100

CLO Magazine

SEPTEMBER 28, 2012

“And right away, I suggest to people that although anecdotally you can surface the data, you really want to tie social learning to part of the employee’s overall learning and business metrics.” In 2009, Telus’ wikis and blogs garnered 23,000 pageviews from employees; in 2011, that number grew to 308,676.

Social Learning 64

Social Learning Social Metrics Wiki 64

Tony Karrer

FEBRUARY 22, 2011

The availability of cost-effective resources to facilitate wide collaboration (including open source software that enables wikis, discussion groups, chat and even web conferencing) presents the chance for organizations to reconsider the effectiveness of the performance support being offered to their people. Here's what came up.

Predictions 198

Predictions Diversity Training Compliance Training Authoring Tools 198

gomo learning

MARCH 15, 2021

Gomo sister company, LEO Learning, performs a skills gap analysis before it embarks on its learning projects—mapping the skills, attitudes, behaviors, and performance requirements of the workforce against strategic objectives. The needs of creators and learners in different regions can and should be mapped amongst them.

Global 52

Global Culture Create Internationalization 52

Tony Karrer

JANUARY 18, 2010

Also, before you read these, you might want to go back and look at predictions in the past and how well I did on those predictions: Ten Predictions for eLearning 2008 , 12 eLearning Predictions for 2009. Prediction #1 => Hacking Work At this time last year, I did my series Tool Set 2009. So, viewer discretion is advised.

Predictions 200

Predictions Diversity Training SharePoint Authoring Tools 200

Training Industry

APRIL 4, 2017

What does that definition imply for business owners? In a 2009 issue of Harvard Business Review, David B. The results of a sales training are easy to measure with specific sales metrics. Identifying True Needs Businesses often know what they want but not necessarily what they need. What does AI mean in practice?

Industry 43

Industry Metrics Coaching Training 43

Kapp Notes

FEBRUARY 12, 2010

SkillSoft (Nasdaq: SKIL) a provider of e-learning and performance support solutions for global enterprises, government, education and small to medium-sized businesses with a huge catalog of "off-the-shelf" courses in a variety of subjects from IT to business skills announced today that it will no longer be publicly held.

SkillSoft 100

SkillSoft Metrics Journal IM 100

CLO Magazine

JANUARY 22, 2013

For the first time, this year's study breaks out metrics for organizations at different levels of learning and development maturity. High-impact learning organizations focus on improving performance through training and other talent initiatives. Large businesses tripled their spending on social learning.

Study 82

Study Metrics Blended Learning Ratio 82

Learning Visions

FEBRUARY 6, 2009

Friday, February 06, 2009 Building Measurement into Our Training-Development Process Another lunchtime webinosh with Dr. Will Thalheimer. Roy takes business line; Will takes the professional learning side. Roy : "If Im a business leader, I really need to know if training is working in order to invest $$."

Authoring Tools 100

Authoring Tools Metrics Wiki Develop 100

CLO Magazine

DECEMBER 13, 2017

The platform also has metrics for the number of distinct users and which specific groups have the highest numbers of views and downloads. The learning strategy includes virtual classrooms, digitalized business simulations, vignettes and social learning platforms. Sally Goeke. Technology Training Project Specialist, Sidley Austin LLP.

Technology 58

Technology Blended Learning Virtual Classroom Metrics 58

Jay Cross

JULY 4, 2009

I’m going to reflect on what I’ve been up to in 2009 thus far. Winter 2009. Articles: Get Out of the Training Business. We are shifting our focus from training to performance. Learning is woven into the fabric of every modern business. Spring 2009. Midyear already! How did we get here so quickly?

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Tony Karrer

JANUARY 3, 2008

Prediction #6 => Metrics-Driven Performance and Learning Interventions My article coming out in January will spark discussion around what is actually a quite common model. And because it ties directly to metrics that matter to the business, this will get significant attention during the year.

Predictions 100

Predictions Authoring Tools Instructional Design Virtual Classroom 100

CLO Magazine

APRIL 16, 2013

It behooves us to ensure that we augment and enhance our talent pool so we can evolve our business models.” If you think about hotels, we trained people to evoke a certain atmosphere and to orchestrate some of the most memorable and significant moments in our guests’ lives — their vacations or key business meetings.

Picture 70

Picture Metrics Diversity Training Performance Support 70

CLO Magazine

SEPTEMBER 7, 2011

The article begins “In January 2009, Yahoo!’s There were no written company goals, metrics, quarterly business reviews or analyst meetings. memo naming an interim CEO and stating that the company intends to find a permanent replacement ( which some find doubtful ). Bartz was central to the story we found here.

Yahoo 46

Yahoo Metrics Stock News 46

CLO Magazine

JANUARY 4, 2013

But changing business strategy doesn’t happen overnight. Since 2007, Petco has worked with Root, a consulting company, to develop ways to engage the entire organization and educate key leader levels — store general managers in particular — on the company’s new direction and the outcomes to drive business success.

Leadership 84

Leadership Strategy Association Module 84

CLO Magazine

JANUARY 29, 2020

But by the end of her four years at Vanderbilt, she had become more interested in the corporate world and wondered what a career in business might look like for her. Sullivan spent about five years consulting for companies like Booz Allen and Vantage Partners before moving internally into leadership development at Raytheon in 2009.

Learner 47

Learner CLO Coaching Brandon Hall 47

CLO Magazine

MARCH 1, 2013

CLOs may already know who they want to pull into leadership development programs, but it pays to include high potentials at lower levels to add cultural and business performance value. “Skipping the try part prematurely plunges learners into performance, when they can’t perform one or more critical components fluently.”

Leadership 80

Leadership Develop Authoring Tools Social Networks 80

Mindflash

FEBRUARY 27, 2012

The number of Inside Sales departments is projected to grow from 800,000, in 2009 to over 2 million in 2013. These include using analytical data, performance metrics, and ROI measures to drive sales decisions and activity. Trend data reveal that sales organizations are shifting resources from outside to inside sales.

Sales 70

Sales Training Train Metrics 70

CLO Magazine

JUNE 18, 2013

In June 2009, the same four companies reaffirmed New York Life’s financial strength. Second, make sure learning results are measurable and on target with the overall business plan and providing real impact. Best, Moody’s and Fitch Ratings. The goal is to tap potential earlier in employees’ careers.

Leadership 52

Leadership Metrics CLO Program 52

Jay Cross

DECEMBER 7, 2009

At the Fall 2009 Chief Learning Officer Symposium, Rebecca Ray, senior vice president of global talent management and development for MasterCard, shared information from yet another survey. Still, 77 percent of the CLOs that Quinn and I surveyed said their people are not growing fast enough to keep up with the needs of the business.

Social Networks 40

Social Networks Wiki IBM Metrics 40

Jay Cross

MAY 30, 2009

CLO magazine, June 2009. Rather, we recommend redeploying them in new capacities, serving as connectors, wiki gardeners, internal publicists, news anchors and performance consultants. Tags: Business learning. More Human Than Human. Column on Effectiveness, by Jay Cross. The future is people, not technology. They needn’t worry.

Technology 38

Technology Wiki Metrics CLO 38

Attensi

MARCH 4, 2024

The same can be said for the now-famous Hudson River landing in 2009. Repeating training over time has a significant impact on an individual’s ability to recall information and perform tasks. Author Marcus Folger Business Development Director | Attensi Share on: Facebook X/Twitter Linkedin Are you ready to level up your training?

Simulations 52

Simulations Case Study Metrics Social Networks 52

Tony Karrer

SEPTEMBER 10, 2009

I went to my favorite resource ( eLearning Learning ) and looked at the keywords: Cost and Ratio and found some pretty good sources: How Long Does It Take to Develop One Hour of E-Learning-Updated for 2009 Time to Develop One Hour of Training Estimating Training Developing Time and Costs What is the TRUE cost Rapid eLearning? Please Opine).

Blended Learning 123

Blended Learning Cost Technology Corporate eLearning 123

Ed App

MARCH 1, 2020

Here we will take a look at AICC, SCORM, and XAPI (Tin Can), define what each one is and see when each might be an ideal solution for your business. The latest version of SCORM (SCORM 2004, 4th edition) was released in March 2009, so it’s been over 10 years since it was last updated, and this shows in some areas: No Offline Learning Support.

AICC 64

AICC xapi SCORM LMS 64

CLO Magazine

AUGUST 29, 2018

For decades, employees have attempted to collect and sort information, and management has sought to derive associated quantitative business value — largely to no avail. Insights have been referred to as the new currency of business, and today’s economy is often referred to as the insight economy. But how do you meet that challenge?

Informal 71

Informal Business Authoring Tools Score 71

Jay Cross

DECEMBER 1, 2008

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group An email of complaint sent to Air India by Jay Cross on April 23, 2007 Air India, Last month I purchased a Business Class ticket from Oakland to London with return to San Francisco. “Is this business class?&#

Classes 36

Classes Issue Services Customer Service 36

Jay Cross

NOVEMBER 28, 2008

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group An email of complaint sent to Air India by Jay Cross on April 23, 2007 Air India, Last month I purchased a Business Class ticket from Oakland to London with return to San Francisco. “Is this business class?&#

Classes 36

Classes Services Customer Service Write Blog 36

learnWorlds

MARCH 30, 2022

With over 15 years of experience and working with some high-performing teams, he has acquired vast knowledge in the customer education field and is currently leading Slack’s enterprise customer learning function. Building and managing high-performing teams. Services: Curriculum/instructional design. Services: Customer success.

Expert 52

Expert Custom Education Summary 52

Learning Visions

NOVEMBER 7, 2023

It's where I first hit the stage back in 2009 with my Kineo colleague with Stephen Walsh and then most every year until about 2019. Where can we partner across the business as reinforcement? Performance Management Conversation Workflow….where the business funeral. And then we had a pandemic and I sat out a few years.

DevLearn 230

DevLearn Compliance Training Metrics Instructional Design 230

eLearningArt

FEBRUARY 23, 2017

Although when it’s time to perform, it’s too late to learn and practice, a quick rehearsal or brush up on critical points or steps in a procedure can be very helpful. The crucial (but non-sexy) word for 2017 is “provisioning” Stephen is a Researcher, Learning and Performance Support for the National Research Council Canada.

Blended Learning 108

Blended Learning Trends Expert Authoring Tools 108

CLO Magazine

DECEMBER 17, 2013

Sometimes the best thing you can have in business is a big, fat KISS, as in, keep it simple, stupid. Her method of keeping things simple has helped others not only appreciate learning, but also ensured that it has an effect on business. A popular phrase coined from a 1960 U.S.

Score 42

Score Performance Support IBM Storyboard 42

Jay Cross's Informal Learning

JULY 1, 2009

world, where learning and performance solutions take on a wider variety of forms and where churn happens at a much more rapid pace, what new skills and knowledge are required for learning professionals?&#. Last month I opened the IADIS eLearning 2009 Conference in Portugal with an address on Redefining Instructional Design.

Skills 40

Skills Wiki LearnTrends Attitudes 40