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A Roadmap For Creating Customer and Employee Value

Your Training Edge

When organizational leaders are asked about their most valuable asset, they are most likely to say that their customers or employees, or both, are the most valuable. Do you always make the attempt to understand the needs and motivations of others, whether they are customers or employees?

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eLearning Development: 4 Tech Considerations When Using Videos

Upside Learning

The embedded videos are played back from within SWF, so you can create your own components to control the video playback. With increasing bandwidths and better compression techniques available, use of videos in Flash platform based eLearning courses is on the rise.

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Using Silverlight/Expression Blend for eLearning Development

Upside Learning

Before one can start developing Silverlight applications, you need to install a whole bunch of software and tools – the SilverLight runtime, Visual Studio, Silverlight tools, Blend and various service packs. Creating such a content player may be tough job using Silverlight (relative to Flash).

Using Silverlight/Expression Blend for eLearning Development

Upside Learning

Before one can start developing Silverlight applications, you need to install a whole bunch of software and tools – the SilverLight runtime, Visual Studio, Silverlight tools, Blend and various service packs. Creating such a content player may be tough job using Silverlight (relative to Flash).

Casual and Serious Digital Games for Learning – Some Considerations

Upside Learning

We receive requests for information about game-based learning development services. Customers have determined that using digital games is a good choice, but aren’t quite certain about whether it’s a casual or serious game they need.

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Learning Management: What does a Training Company need an LMS for?

Upside Learning

Training companies the world over are changing the way they operate and the services they offer customers. An important one is the inclusion of eLearning (or online training) as part of their core offerings for existing and new customers. Such an offering is not purely driven by a cost-saving strategy on the customer’s part, but is also due to the growing acceptance of eLearning as an effective way of delivering training.

Reseller program for UpsideLMS launched

Upside Learning

we have now introduced a reseller program for the product and related services. We aim to expand our reach to markets and customers needing reliable eLearning solutions. We strongly believe in creating a network of strategic partners that share our vision. These strategic alliances will help Upside Learning and our partner by offering a wider range of learning solutions to customers. Following the recent release of UpsideLMS Version 4.0

Will Learning Adopt the Linux Model for Development in the Future?

Upside Learning

Web of Trust’ Networks of trust are becoming very important to the way we create products/services where each individual on the network is a potential contributor. Each provider would use that kernel in their own way; what’ll be cool is there’d be a huge offering of interfaces, infinite customizations, almost an individualized system even. content that gets created will be totally compatible with the kernel system.

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Google Calendar in Lectora

Integrated Learnings

This lesson assumes you have a Google Account and that you have created a Google Calendar. First, create a blank project in Lectora or create a new page in an existing project. However, we want to customize the code so that it is the correct size for our project.

The Future Business of Learning for Suppliers

Performance Learning Productivity

Even before the current economic turmoil, publishers were seeing their customers and advertising revenues bleed away to the multitude of new communication channels that has arrived as part of the tidal wave of Internet services.

How Carrot Creative Uses Jing. Jing Art and more!

TechSmith Camtasia

I don't think I've heard from anyone using Jing more than Chris and in some very creative ways including creating a whole site dedicated to something he calls "'Jing Art'":[link] I love all the different ways he and Carrot Creative are using Jing and I had to share that with you!

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In Response to "My Take on the Typical E-learning Project"

ID Reflections

The customer is typically in a hurry to have the project delivered. Need for the training to be in place before the product/service/whatever is rolled out to all 3. This post is triggered by Sumeet Moghe’s My Take on the “Typical E-learning Projects”. You have to see his post first.

Two More Apex Awards for Upside Learning

Upside Learning

Upside Learning has picked up 2 awards at the 21st Annual Apex Awards for Publication Excellence 2009. Our winning entries: The first is a custom eLearning content solution for potential Branch Managers of a major chain of builders’ merchants.

Two More Apex Awards for Upside Learning

Upside Learning

Upside Learning has picked up 2 awards at the 21st Annual Apex Awards for Publication Excellence 2009. Our winning entries: The first is a custom eLearning content solution for potential Branch Managers of a major chain of builders’ merchants.

Add a Touch of Style to Lectora

Integrated Learnings

Ability to use Lectora to add images and create hyperlinks. Add the following CSS code in the Custom HTML field: a:hover { text-decoration: underline; color: white; }. The Integrated Learnings: eLearning blog is brought to you by Integrated Learning Services.

It's not Voodoo, It's JavaScript

Integrated Learnings

Create a variable that will contain an answer to the question "Is this a number?". Custom HTML: Cut and Paste the following code into this text box: function validateNumber() { if (VarYears.getValue().match(/[^0-9]/))

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Penny Pinching but Valuable Client and a Unique, Challenging Project

ID Reflections

How would you convince a "penny-pinching but valuable prospect" (a phrase from Cathy Moore’s blog: [link] ) the need for a training program you are recommending?

Using Silverlight/Expression Blend for eLearning Development

Upside Learning

Before one can start developing Silverlight applications, you need to install a whole bunch of software and tools – the SilverLight runtime, Visual Studio, Silverlight tools, Blend and various service packs. Creating such a content player may be tough job using Silverlight (relative to Flash).

eLearning Strategy

Tony Karrer

This is either in terms of specific needs, e.g., improve customer satisfaction, or as part of an overall eLearning strategy. Rather, you are very similar to a services company. Show potential customers within the organization what they are and how they can be applied.

3 Easy Ways to Create Silhouette Characters

Rapid eLearning

One possible solution is to shoot your own photos, which I covered in a previous blog post on creating your own stock images. In today’s post, I’m going to show you some easy ways to create and use these characters in your elearning courses. Create Your Own from Clip Art.

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Five Myths of Social Learning

Xyleme

Home > Social Learning > Five Myths of Social Learning Five Myths of Social Learning December 3rd, 2009 Goto comments Leave a comment There is no question that the rise of social networks is creating a profound shift in the way training departments are delivering knowledge to their employees, partners, and customers. December 4th, 2009 at 06:40 | #1 Social ECM-Media? Home About Podcasts Videos Xyleme Inc.

Innovation in eLearning | Upside Learning

Upside Learning

They need to be ready with new set of products and services (guess everything would be a ‘service’ in a few years in most cases!). Pursuing that direction, a few months back Upside Learning set up a dedicated team for ‘ Innovation and New Projects - INP ’ The idea is to examine the changes in workplace learning space – in learning technology; in the way we learn with new technology; and in how this will affect our market place (and in turn our products and services).

eLearning Conferences

Tony Karrer

JANUARY 2009 January 3-4, 2009 New Presidents Program , sponsored by the Council of Independent Colleges, Hyatt Regency Coconut Point, Bonita Springs, Florida, USA. January 4-7, 2009 Presidents Institute : Investing in the Future – Students, Institutions, and the Public Good sponsored by the Council of Independent Colleges, Hyatt Regency Cocomut Point, Bonita Springs, Florida, USA. link] aspx January 14-17, 2009 British Educational Technology Show , London, United Kingdom.

A Few More Alternatives to Second Life

Kapp Notes

The engine is enhanced with custom hair, skin, and cloth shaders along with multi-threaded performance optimizations and MMO server integration. The company deploys as a SaaS based web service to consumers and business customers. Founded in 2007, the Company offers a practical application of web 3D technology that can be integrated into customers’ web offerings integrating their 2D content and delivered as an on-demand service.

Rickrolling, Snagit and You.

TechSmith Camtasia

A custom stamp match made in heaven! So, I contacted Jess and she was kind enough to share the custom stamp. If you'd like to make your own Snagit custom stamp, you can take any PNG, JPG, GIF, TIF or BMP.

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Innovation in eLearning | Upside Learning

Upside Learning

They need to be ready with new set of products and services (guess everything would be a ‘service’ in a few years in most cases!). Pursuing that direction, a few months back Upside Learning set up a dedicated team for ‘ Innovation and New Projects - INP ’ The idea is to examine the changes in workplace learning space – in learning technology; in the way we learn with new technology; and in how this will affect our market place (and in turn our products and services).

Learning Management: What does a Training Company need an LMS for?

Upside Learning

Training companies the world over are changing the way they operate and the services they offer customers. An important one is the inclusion of eLearning (or online training) as part of their core offerings for existing and new customers. Such an offering is not purely driven by a cost-saving strategy on the customer’s part, but is also due to the growing acceptance of eLearning as an effective way of delivering training.

DiscoverLink Recognizes Loyal Customers with 2019 Client Appreciation Awards

discoverlink

Last week at DiscoverLink’s client conference, LinkUp , co-founders John Poulos and Jeff Tenut honored seven of their long-standing clients with Customer Loyalty Awards. DiscoverLink has worked with Dairy Queen over the past 10 years to build custom courses for their training curriculum.

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I want to facilitate online discussions but how do I choose the right platform?

Joitske Hulsebosch eLearning

First it is good to know that many many online platforms offer similar functionality: a discussion forum, the possibility of personal pages, one page with the members, a document sharing tools, the ability to create subgroups and management tools for administrators. To create a Web2.0

Blurring boundaries

Clark Quinn

This is a new way to interact with customers, allowing them to serve as a agent of “can you hear me now&# -style coverage evaluation. As I’ve been learning with my colleagues in the Internet Time Alliance , tapping into collective intelligence goes beyond conversations internally to include partners and customers. It’s a dialog with the customer, gathering data about coverage, which could be seen as market research.

How We Can Use Video in e-Learning

eLearning Cyclops

For example, how customer service is done properly at your organization. Better yet, create stopping points where the user makes decisions and the video branches dependent upon the user's choices. Video can be a great compliment to e-learning courses.

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News Commentary Curation Distribution

Tony Karrer

While I'm on it, great post - Feed Standardization Will Commoditize Feed Aggregation, So Let’s Create The Semantic Web! At the end of the day, value is maximized through more efficient custom filtering services that the users can participate in creating.

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Cammy Beans Learning Visions: Building Measurement into Our Training-Development Process

Learning Visions

Friday, February 06, 2009 Building Measurement into Our Training-Development Process Another lunchtime webinosh with Dr. Will Thalheimer. If program is about improving customer service -- then ask customers. Creating Social Presence in Online Classroom (ID.

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Informal Learning 2.0

Jay Cross

Published in Chief Learning Officer, August 2009. Network connections are replacing rigidity with flexibility, penetrating internal boundaries and silos and obliterating the walls that have separated businesses from their customers. Increasing customer loyalty though learning.

Getting the most out of your Subject Matter Experts

Bottom-Line Performance

Once all of the blanks are filled in, you read your completed story out loud only to find you’ve created a pretty silly plotline, which is the point of the game! For example, if I need help with an employee scenario, I create a worksheet that includes four main sections: the employee, the situation, the tools/resources he/she uses, the steps he/she takes, and the results.

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