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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

EPISODE 32 – TOPIC SUMMARY AND GUEST: If you’re a fan of Talented Learning, you know I’m obsessed with customer education. And if you share my enthusiasm for customer education, you’ll want to listen to every word of advice from today’s guest, Bill Cushard , General Manager of Learndot by ServiceRocket.

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eLearning in the Workplace

TalentLMS

Performance evaluations and feedback from operational managers determine the immediate learning needs of the work-context. As mentioned above, KPI’s are excellent sources of performance measurement and the resulting training evaluation. An organization with a product selling emphasis will benefit from this strategy.

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4 Proven Selling Strategies in the Face of a Recession

PDG

Many forward-thinking leaders shifted their business strategy during the recent pandemic to engage customers in new ways. During the financial crisis of 2007-2009, you may have experienced first-hand the challenge of trying to drive revenue growth amid much economic uncertainty. Lastly, provide a real ROI with evidence to back it up.

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Seven Tips for an Easy and Effective LMS Switch

Upside Learning

Otherwise the same study may find an even higher number of customers not happy with their LMS next year as well. This typically holds true for almost every service/product purchase we do; switching a product/service demands a different type of attention from a new purchase. Customer Support philosophy and commitments.

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How E-learning for Health Changed After Covid-19

Spark Your Interest

In 2009 a large meta-analysis by the US Department of Education found that “on average, students in online learning conditions performed better than those receiving face-to-face instruction”. It’s simple to develop a customized course module for specific audiences. The final evaluation report concluded that.

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Brewing CALDO: How communications and learning professionals can thrive using DevOps

CLO Magazine

Yet the customer’s expectation was to deliver both the training and the technical documentation at the time of system delivery to the customer — an impossible task using the systems and resources we had in place. The customer wins, the company wins, and people like Genichi Taguchi would argue society wins. Indeed, we are.

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Seven Things I Learned This Year

Tony Karrer

I’ve been doing this the past few years, for example: Learned about Learning in 2009. I was also struggling for clients who needed very simple learning tracking but with some customizations. And every year I use this as a Big Question – see: Learning 2010. So here are a few of the things that are a bit different for me.