LinkedIn Guide for Knowledge Workers

Tony Karrer

I do a lot of presentations where one of the topics is how to use LinkedIn more effectively as part of your knowledge work. In most cases, I will ask for a show of hands: How many of you have a LinkedIn Account? Generally 50-70%. How many of you actively use LinkedIn? Generally down to 10%. How many of you get really high value from LinkedIn? - Now down to 2-5% I am continually surprised by this result ( Getting Value from LinkedIn ).

Social Media for Knowledge Workers

Tony Karrer

tools to improve your performance as a knowledge worker. That said, I thought it would be worthwhile for me to collect a few of the resources that provide good starting points that can help Knowledge Workers improve their performance using Social Media. Last week I had a presentation around using Social Media and Web 2.0 One of the questions that always comes up is: How do I find more information to help me get started?

Once, twice, one thousand times a knowledge worker

From the Coleface

As I made the claim in Feb that 2009 would be the year of “ bad measurement ” this is a topic close to my heart. Amongst the exhortations for L&D people to be more business savvy which are hard to take issue with, Jay states that we now work in an environment where a “great knowledge worker can be several hundred times as productive as his peer” My first reaction was: how can you believe this is true?

12 eLearning Predictions for 2009

Tony Karrer

In my post, 2008 2009 - written in December 2008, I looked at how well I did in those predictions, and my results were pretty good, not perfect. Some training will still be preferred face to face such as when team building or in-person soft skills are important, but 2009 will be the year when we realize that we should be justifying any in-person training. We may also see use of Flash Quiz Tools , polls, survey tools or something like Harbinger Knowledge's Team Pod.

Follow the instructions or think for yourself?

Joitske Hulsebosch eLearning

Tags: knowledge workers elearning knowledge management

2008 2009

Tony Karrer

It's always interesting to look back at the past year - 2008, think about what has changed for me during the year, and think about what that means for the next year - 2009. We won't hear much this year, but in 2009, this will be something you'll hear in a big way. Maybe 2009?

eLearning Development India: Results of Salary Survey 2009

Upside Learning

I’d been waiting for the results of the Unofficial Salary Survey 2009 after we wrote about it about 6 weeks back. But then again, do incentives really work for knowledge workers? Related posts: eLearning Development India - The Unofficial Salary Survey 2009 eLearning Development: How long does it Really take? This year the survey got over 100 responses from eLearning professionals in India – up from 54 last year.

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Top 125 Workplace eLearning Posts of 2009

eLearning Learning Posts

This also contributed to the Hot Topics and eLearning Trends for 2009. Top 125 Workplace eLearning Posts of 2009. Actually from December 1, 2008 to November 30, 2009. Google Wave in education - Dont Waste Your Time , November 16, 2009. 12 eLearning Predictions for 2009 - eLearning Technology , January 26, 2009. Twitter in the classroom: 10 useful resources , Social Media in Learning , August 12, 2009. Learning Putty , November 20, 2009.

Webinar - Skills - Social Media - Best of eLearning Learning - July 2009

eLearning Learning Posts

July 2009. LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. mLearning; Tricks to using the iPod Touch in class - Dont Waste Your Time , July 7, 2009 Some of the best resources on using mobile devices in class. New skills for learning professionals - Informal Learning , July 1, 2009 Jay Cross response to this month’s big question “In a Learning 2.0

eLearning - Social Media - Mobile Learning

Tony Karrer

eLearning Learning Hot List - May 15, 2009 to May 22, 2009 Top Posts The following are the top posts from featured sources based on social signals. Choose the Right Pilot Group - Kapp Notes , May 22, 2009 Presentation: Social Bookmarking with Delicious - Don't Waste Your Time , May 15, 2009 Discovering Instructional Design, Part 1 - The E-Learning Curve , May 19, 2009 Meeting icebreaker-How to get a group to acknowledge differences in perceptions.

eLearning Learning - Best of May

Tony Karrer

eLearning Learning Hot List May 1, 2009 to May 31, 2009 Here is the best stuff from May 2009 via the eLearning Learning site. Clive on Learning , May 29, 2009 Implementing New Learning Technology? Business Casual , May 16, 2009 Audio in eLearning: Cultural Differences? Tony Bates , May 8, 2009 Are Your E-Learning Courses Pushed or Pulled? , Tony Bates , May 8, 2009 Learning 2.0

Personal in Personal Knowledge Management

Tony Karrer

That there is a ‘best’ way to manage knowledge an information? Harold and I have discussed this exact issue before and we are both on the same page that Personal is really important word in Personal Knowledge Management.

Too Much Information or a Skills Gap

Tony Karrer

It's a big skills, knowledge, performance gap – see Work Skills Keeping Up. And I personally believe that it's a big mistake to Not Prepare Workers for Web 2.0. Wesley Fryer discusses How are you dealing with TMI? Too Much Information) (found via Stephen Downes ).

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Characteristics of Informal Learning

The E-Learning Curve

Changes in the world economy are forcing corporations to rethink how workers learn and to perform effectively. The E-learning Curve blog shares thought-provoking commentary and practical knowledge for e-learning professionals. Tags: Jay Cross workplace learning formal learning learning characteristics knowledge worker Kevin Kruse corporate learning environment non-formal learning informal learning

Search

Tony Karrer

My intent here is to possibly expand the options for the average knowledge worker to be able to search a bit better than they do today. 2009 for recent materials. This is likely my last post in the Tool Set series.

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eLearning Host List February

Tony Karrer

Using various social signals we came up with the following as being the hot items during February 2009 via eLearning Learning. You can find a bit more on this capability in the post Hot List. Enjoy. Top Posts and other Items The ‘Least Assistance’ Principle eLearning is not the answer Multi-Generational Learning in the Workplace Here’s How I Built That PowerPoint E-Learning Template Informal learning - what is it? What Goes in the LMS?

Selling Social Media for Learning: ASTD Big Question

Kapp Notes

Address the need to share knowledge over distances or the value of timely information to sales tactics, don't focus on the technology. Rename Instead of social media call it "Knowledge Media." Names seem to matter and sometimes Knowledge Media has more traction than social media.

Share Best Practices - Patterns

Tony Karrer

Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. customer satisfaction data) and provide knowledge workers (e.g.,

Conversation on Conversations

Tony Karrer

In Love the Conversation – Ken Allan discusses the complexity of helping concept workers with the skills around this: The question here is where to start. Yet there is no doubt that discernment forms a large part of selecting efficient and effective means for knowledge transfer.

LearnTrends: Microlearning

Experiencing eLearning

Microlearning – the learning that results from “micro” content published in short form and limited by the software and devices used to view it – offers alternatives to traditional development methods for workers who deal with web-based information as part of their job. Specifically focusing on OTJ skills & knowledge. Hug & Friesen, 2009. Focused on knowledge workers–people who use digital info in their jobs. not knowledge workers.

Workplace Productivity

Tony Karrer

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. I firmly believe that all management and workplace learning professionals need to be constantly looking at how we can improve the performance of knowledge workers. However, when we look at concept workers, workplace productivity seems to be a fairly limiting phrase.

PDR Design Model Supports Shift to Learning Design in the Work Context

Living in Learning

Our tactics need to shift because we no longer serve the expanded scope of the knowledge worker’s environment. If knowledge workers are not in training, they must be at work. We have level two evaluations that confirm knowledge transfer.

Enough Tools for Now

Tony Karrer

And the focus of that post is really about general metacognitive tools and methods for knowledge workers. Based on my post yesterday on Missed Opportunities , I received a really interesting email. The basic gist of the email could be summarized as: Don’t we have enough tools for now? At some level, this seems like a great question. We are already swimming in tools and new tools arrive faster than we can understand them much less try them.

Network Skills

Tony Karrer

So I was super excited when I saw that Nancy White, who helps me learn about all things communities and networks , posted a response to the New Skills for Learning Professionals Big Question for July 2009. In fact, some of the nuggets I found helped me think a bit about this knowledge gap. So, I know some of the materials I've produced such as the LinkedIn Guide for Knowledge Workers.

Social Grid Follow-up

Tony Karrer

The crux of the talk was: Why being able to tap into the social grid is important for concept workers. Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Last week I did a webinar with Mark Sylvester of Intronetworks - Tapping the Social Grid.

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Top 100 eLearning Items

Tony Karrer

Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 Second Life is not a teaching tool Tool Set 2009 New Design for My Smile Sheet The art of changing the brain Writing Less Objectionable Learning Objectives How to Convert Your PowerPoint Presentation into an Elearning Course Social Media makes this course stand out Should All Learning Professionals Be Blogging?

Cammy Beans Learning Visions: This job aint dead yet.

Learning Visions

What strikes me about this whole DIY/informal learning/death of ISD conversation is that what were really talking about are those so-called motivated knowledge workers. Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff. Thursday, March 01, 2007 This job aint dead yet. Its ok Dan. Were not dead yet.

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The Learning Continuum – Using the PDR Design Model

Living in Learning

I recently had the honor to participate as a panelist in the July 27, 2009 online discussion sponsored by Learning Trends, ISA, and Training Magazine Network. We should also embrace the role of subject matter experts (SMEs), knowledge bases, coaching/mentoring, and the collaborative benefits of social media. This is extremely significant because our workers are confronted by moments of learning need more often in their work context than they are in the classroom or online.

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Online Coaching

Tony Karrer

As I've said many times, for concept workers work and learning are inseparable. For a knowledge worker, generally its something like the start of a new project or a new kind of situation that sparks the need for learning. Role of Learning Organizations The learning organization's role is to provide support to these workers/learners as they hit learning ignition points. Make it easy for people to publish their knowledge and subscribe to the information they want.

eLearning Learning Hot List Feb 1-14

Tony Karrer

Hot List - 2/1/2009 - 2/14/2009 Posts Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers A Guide to Social Learning What Goes in the LMS?

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Training vs. Information: When do we need what?

Bottom-Line Performance

The members of the organization are known as “ workers. They are blue-collar workers, knowledge workers, hourly workers, commission-only workers and contractors doing work-for-hire. This requires a shift even in the workers themselves. I just read an article by Jay Cross, a big proponent of Web 2.0 tools. He wants to get us away from talking about e-learning and instead talk about “emergent learning&# or “improv learning.&#

Informal Learning Technology

Tony Karrer

In his post, he really is looking primarily at the University of Manitoba's Connectivism Course that he designed and delivered with George Siemens to 2200 students in Fall 2008 and you can tell that he's busy thinking about the technology behind the Fall 2009 course. Possibly some of the social signals that we could use could have helped him, and I'll be curious how he automates more of that for the Fall 2009 class.

ASTD Follow-Up

Tony Karrer

Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0 Scenarios Preparing Workers for Web 2.0 How does this apply to non-knowledge workers? These workers are required to answer calls. Last week at ASTD TechKnowledge , I did a keynote on Work Literacy and eLearning 2.0,

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Learning Think 2.0

Living in Learning

But there exists a deeper addiction – building knowledge and skills – a noble quest that will forever be in fashion. Therein lives our greatest challenge – ensuring knowledge and skills retention long enough to apply it in the work context. It follows then that sustained human performance must be focused on not just acquisition – but on application of knowledge and skills within the “work context&#. Think back to the emergence of e-learning.