Remove 2010 Remove Business Remove Metrics Remove Organizational Learning

Decisions, decisions. Business decisions.

Jay Cross

MAKING BUSINESS DECISIONS: THE HEART AND THE HEAD. Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. Think like a business person. Act like a business person.

It’s all relative

Jay Cross

Published June 2010. Someone once interrupted me during a webinar when I was talking about how trainers need to be aware of corporate objectives and rate their contributions by their impact on the business. Wouldn’t that require us to understand how the business worked?”

Making business decisions: the hand and the heart

Jay Cross

Inside Learning Technologies is an important magazine in the U.K. Isn’t it odd that while the net spans the globe, learning magazines remain confined to their home countries?). For the current issue, I wrote an article entitled Making Business Decision: the Hand and the Heart. This is the sequel to last month’s Speaking the Language of Business. Tags: Making sound decisions Metrics of organizational learning

HRExaminer

Jay Cross

Jay Cross is a champion of informal learning, web 2.0, He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. The current edition of Working Smarter dates from January 2010.

Learning on the Holodeck

Jay Cross

Karl Kapp and Tony O’Driscoll have written a definitive book on virtual worlds, Learning in 3D: Adding a New Dimension in Enterprise Learning and Collaboration. Karl and Tony see a phase change in how people learn. Tony and Karl have convinced me that 3D learning is on the way.

ADDIE 51

Value Networks

Jay Cross

More puzzling to me is why businesses are not permitted to account for social capital (such as know-how, relationships, and talent) which makes up more than half of their value. Tags: Making sound decisions Management Innovation Metrics of organizational learning

Sales eLearning – 21 Great Resources

Tony Karrer

Of course, it’s such a big topic that I decided to cheat and quickly point the person to eLearning Learning and particular to eLearning Sales , eLearning Sales Metrics , Sales eLearning Case Studies , and Sales Performance Support. In Part 2, I'll list some of the levels within one of the learning types. All things being equal (which they never are), I'm guessing my focus is more a business and performance focus. The Business Case for Social Learning.

Intangibles matter

Jay Cross

“Articles are included from the likes of the Harvard Business Review, Henry Mintzberg, HR Magazine, Jeffrey Pfeffer, MIT Sloan Review, Nokia, SuccessFactors and the Wall Street Journal.&# (I am proud to be among such company.). This idea of increased autonomy is supported in an article by Rex Davenport where he highlights a recent interview with Jay Cross in Learning Executives Briefing. When learning is pushed on people—people resent it.”.

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Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

I started this discussion to understand the roles (tacit and explicit) that a learning consultant plays. Moreover, I would urge all learning folks to join this group—just to keep learning and evolving…and to contribute to these discussions so that we can all learn together. Here’s to continuous, lifelong learning! Collective Learning rocks!!! Sahana Chattopadhyay Senior Consultant at Zensar Technologies What does a Learning Consultant do?

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

An email of complaint sent to Air India

Jay Cross

“Is this business class?&# In a capitalist economy, the way an organisation learns their lessons is if they lose money – so don’t fly Air India and they might learn a lesson. I was just about to sit down when the steward in business class (Mr.

An email of complaint sent to Air India

Jay Cross

“Is this business class?&# In a capitalist economy, the way an organisation learns their lessons is if they lose money – so don’t fly Air India and they might learn a lesson. I was just about to sit down when the steward in business class (Mr.