Remove 2010 Remove Business Remove Metrics Remove ROI

Decisions, decisions. Business decisions.

Jay Cross

MAKING BUSINESS DECISIONS: THE HEART AND THE HEAD. Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business.

HPT and Social Learning: David Wilkins via Skype #ISPI -Sharing some key points.

ID Reflections

What is the philosophy in your Enterprise about using ROI, ROA, EVA, etc.? What business metrics are the most important? When you suggest/ask the Enterprise for funds for Training - do you look at both First and Life Cycle costs in the ROI forecast?

ISPI 189

10 pieces of advice on the web, workflow, & learning

Jay Cross's Informal Learning

The Centre’s Articles and Papers section contains these ten articles I wrote when Internet Time Group was affiliated with Learning Light: Experience and best practices of businesses using Web 2.0 ROI – Flaws in the Metrics System.

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Answering Some Virtual World Questions

Kapp Notes

Metrics are key, love to hear more about that. The metrics or measurements we need to use in 3D virtual immersive environments must be the same we use in physical environments. What is the biggest barriers to offering virtual training in business world? How can bots be used in the context of business in virtual worlds? How do you clearly show ROI of VWs to stakeholders/potential clients? Below are some interview questions I was asked the other day.

ASTD Keynote: “People Lie” Richard Hilleman Electronic Arts #tk10

Learning Visions

This are my liveblogged notes from Thursday, January 28 Keynote at ASTD TechKnowledge 2010 in Las Vegas, NV. In the business of making video games. EA University Knowledge Changes Everything Producers and designers – at EA – the business is so unique. Built an exercise around Lego Mindstorms objectives metrics rules In his classes – need to learn about leadership and teamwork. Updates metrics on your scoring spreadsheet. Find metrics to measure.

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Should Loyalty Be the New Measure of Training ROI

Training Industry

There’s little debate that calculating the business impact of training programs is a difficult task. Only 35 percent of the 199 talent development professionals the Association for Talent Development surveyed for its 2016 “Evaluating Learning: Getting to Measurements That Matter” report said their organizations evaluated the business results of learning programs to any extent. What is not debated by business executives is the impact that loyalty has on an organization.

ROI 56

Intangibles matter

Jay Cross

“Articles are included from the likes of the Harvard Business Review, Henry Mintzberg, HR Magazine, Jeffrey Pfeffer, MIT Sloan Review, Nokia, SuccessFactors and the Wall Street Journal.&# (I am proud to be among such company.). Cross then goes on to make the point about the way outcomes are measured; “First, the metrics that people have been using for the past 30 years— using accounting measures—are totally ridiculous. Tags: Metrics of organizational learning

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BE a businessperson

Jay Cross

Speak the Language of Business. Jay Cross explains why it is vital for learning and Development to speak so that others in the business particularly executives – will understand. When in doubt about ROI, just ask yourself “What would Andrew Carnegie do?&#.

Time Is Money

Jay Cross's Informal Learning

Chief Learning Officer, April 2010. This makes time-to-performance, the amount of time required to begin performing at target levels, a vital metric. At the end of the last century, Sun Microsystems was a high-flier in the workstation business. Time Matters.

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Top five tips for measuring the value of learning

Saffron Interactive

Here are Saffron’s top five tips for measuring that all important ROI. Are you trying to reduce the number of security breaches or are you attempting to improve performance relating to targets or sales metrics? Align the metrics to the business needs. Make sure you know what the business needs are, and how the training is intended to address those needs, and align the measures of success to this. Proving ROI from social learning is our next challenge.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

How to Build Executive Alliances

CLO Magazine

In my mind, while this had optimized the various organizations — internal departments — it may not have optimized the overall business; all we had was optimized silos. At FedEx it’s a comprehensive look at the people, service and profit side of the business.”.

Kirkpatrick Revisited | Social Learning Blog

Dashe & Thomson

Then we need to identify specific metrics to demonstrate and deliver on those expectations. Kirkpatrick says new knowledge and skills don’t translate to actual business value unless they are transferred to new on-the-job behavior. This is ROE, not ROI.

Gamification in ACTION

Learnnovators

What are the tools available for incorporating gamification in our business areas? By 2014, 80 percent of current gamified applications will fail to meet business objectives primarily due to poor design.” – Gartner.

Free L&D webinars for May 2018

Limestone Learning

Tuesday, May 1, 2018, 11AM – 12PM PT: The ROI Dilemma: Measuring Results of Your Learning Programs (Free for ATD members) Significant resources are being allocated to training and development across most organizations, but many companies still find themselves unsure of results.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Charles Schulz Museum

Jay Cross

Albert Atlanta Business Wealth Network July 28, 2009 at 9:44 am What an incredibly cool place! Mohamed Adam Jr February 14, 2010 at 5:46 am Quiet and nice atmosphere.

Working Smarter eFieldbook $12

Jay Cross

The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. Workscapes are not a new structure but rather a holistic way of looking at and reformulating existing business infrastructure. The Business Case.

Lotus 71

Converting Classroom Training to Elearning

The Learning Dispatch

What are some of the benefits from the business’ perspective of converting classroom training to elearning? Instead you can begin to schedule them and say, “Hey, we can afford to have 10 people off the floor right now, so let’s put these 10 on training and make it a little bit easier on your business instead of this you’ve got one place at one time that everybody has to be.”

An email of complaint sent to Air India

Jay Cross

“Is this business class?&# The supervisor at JFK informed us that the refund will be processed in 4-5 business days. I happened to notice during the flight that there was a lady that went into business class and remained there.

An email of complaint sent to Air India

Jay Cross

“Is this business class?&# The supervisor at JFK informed us that the refund will be processed in 4-5 business days. I happened to notice during the flight that there was a lady that went into business class and remained there.