Performance Support in 2015

Tony Karrer

I definitely want to include Performance Support as part of the discussion. In a post on my CTO Blog , I talked about Match Performance Support ,the performance support that goes along with many matching solutions such as in eHarmony. I think we are reaching a time when we are going to see an explosion of Performance Support. tools designed to support learning?

Bob Mosher on Informal Learning and Performance Support

Learning Visions

Training typically ends at the event – how does that help the learner when they get to the point of performance? 3 domains: formal, informal, performance support. performance improvement comes in the before and after. Part of performance support is encoding, decoding.

eLearning Innovation 2010 – Top 30

Tony Karrer

I had an interesting conversation the other day about whether there’s that much new going on in eLearning here in 2010. I tend to work on things that are a bit leading edge like Data Driven performance solutions or eLearning Startups or the next great idea that someone has. That said – I’m still under the impression that my central eLearning Predictions for 2010 is going to come true. At the end of the year, we will be saying: “Wow, 2010 was a crazy year!”

Bob Mosher: Performance Support and Learning at the Moment of Need #ls2010

Learning Visions

So welcome to performance support. To support, not teach. Today’s session: Fundamental principles and practices of performer support Help you begin the journey of applying them. Allison Rossett – Job Aids & Performance Support. She says “call it performance support and not informal, cuz you can’t get a CFO to pay for informal learning.” What learners want with Performance Support – “give me the answer!”

The catalyst to accelerated learning and performance

Lars is Learning

Tags: social networking blended learning TED social media performance support Jove

Time to Performance

Tony Karrer

There have already been some great contributions to this month’s big question – Predictions and Plans for 2010. Time-to-performance becomes the new metric. I thought that Time-to-performance was going to be the key metric back in 2002. It was about Time to Performance. Still a lot of what we talk about with informal learning, performance support, etc. is how we can make people perform quickly.

No pain, more gain? Research supports "less learning more often"

Lars is Learning

Many years back, I coined a phrase that neatly summarised my view on how to change current training design and delivery practice so that it can dramatically improve effective learning and performance. My phrase? Less learning more often" (click to read the full article) Is it happening? Well, it's beginning to it seems. We are clearly recognising that the concentrated, content-heavy.

September 2010 Monthly Roundup: 7 Most Popular Posts

Upside Learning

Also includes a few examples of Workplace Learning (Performance Support) Apps. In continuation to our series of monthly roundup posts, here is a collection of our top 7 posts for September, each accompanied by a quick brief. Will Mobile Apps Change Training Forever?

New Research on High Performance Leadership

The Peformance Improvement

There is now evidence to support a systemic, people centred approach to high performance leadership. This is a paradigm shift for most leaders who remain focused on the numbers and has implications for all organisations seeking to improve their performance. But according to The Work Foundation study, the best leaders stay focused on achieving high performance by creating a climate of trust, respect, and honesty. 

My Top 10 'Learning' books from 2010

Sticky Learning

Businesses and indeed learning uses both these approaches, bonuses for performance, A+ for excellence etc. I won't go into how social media can be used for learning, Jane's book however provides a series of practical tips, case studies and ideas that trainers can use to support learning.

In support of a little moderation

Clive on Learning

So, we are supposed to believe that formal learning is always wrong and informal learning always right; similarly for face-to-face v online, top-down v bottom-up, discovery learning v structured instruction, training v performance support, passive v interactive content, 2D v 3D, static v animated and so on. I am of course a keen supporter of social media, informal learning et al, as is David Wilkins (as he pleads time and again in his posting).

Why I entered the 2010 Articulate Guru Awards | LearnNuggets


Skip to content Follow: RSS Twitter LearnNuggets Nuggets of Learning Stuff Home About Resources Tags articulate , eLearning Why I entered the 2010 Articulate Guru Awards by Kevin on August 16th, 2010 Entering the 2010 Articulate Guru Awards this year was not in my sights initially.

The Ultimate Brain Food: Performance Support | Social Learning Blog

Dashe & Thomson

I like to imagine performance support as an Exobrain … (and, of course, that I am one of the smart people in learning … guess I will have to ask Simon about that.)

2010 in Review Part 2: My 10 favourite resources in 2010

Jane Hart

Blog C4LPT Jane Hart Advice Workshops Social Learning Handbook Resources Contact 2010 in Review Part 1: Top 10 C4LPT resources Happy Christmas! 2010 in Review Part 2: My 10 favourite resources in 2010 On December 22, 2010, in Uncategorized , by Jane Hart In this the second part of my Review of 2010 I am going to present my 10 favourite resources that I have posted on my Pick of the Day (JPOD) and Social Media for Working and Learning (SMWL) blogs this year. 

Goals Accountability and Social Support for Big Impact

Tony Karrer

At it’s core, the model is pretty simple: Guide through setting meaningful personal goals Teach how you can hold yourself accountable to those goals Help the user set up social support Teach the social supporters how they can help hold the personal accountable Send lots of reminders to the individual and the supporters This approach has been used for loan officers, automotive sales, management development, retail store management, and in lots of other industries and jobs.

Top 74 eLearning Posts from September 2010

eLearning Learning Posts

Best of eLearning Learning in September 2010. Examples and Samples of Game Design Documents - Kapp Notes , September 15, 2010 Here is a collection of several game design documents and information about game design documents. 10 Unusual Sources Of Inspiration for eLearning - The eLearning Coach , September 29, 2010 We all need inspiration at times. Presentation: “Twitter in Education, what next?” - Dont Waste Your Time , September 10, 2010 As a follow-up to my (successful?)

EPSS – In Pursuit of the Dynamic Learning Ecosystem

Living in Learning

The question put to the community asked about the use of performance support. The author referenced hearing a lot of buzz lately about performance support, but there was not much evidence of success stories short of application to computer systems training. Tags: Continuous Learning Performer Support dynamic learning ecosystems EPSS performer support Sunday morning I stumbled over a post in one of the community groups I follow on LinkedIn.

Top 75 eLearning Posts - May 2010

eLearning Learning Posts

May 2010. Performance Learning Productivity , May 28, 2010 Instructional design is not only seen as a core competency for learning and development/training specialists, but it’s a huge industry, too. A Defense of the LMS (and a case for the future of Social Learning) - Social Enterprise Blog , May 12, 2010 For some time now, I’ve seen a growing negativity toward LMS solutions by a pretty wide group folks in our space. platform coming sometime in Q3 2010.

Performer-focused Integration

Clark Quinn

The convener had heard me speak on the performance ecosystem (via Enterprise 2.0, We covered new devices, tools, and movements in corporate approaches to supporting performance, as well as shifts in skill sets. We also agreed that breaking down those silos and integrating performance support, documentation, learning, eCommunity, and more was increasingly necessary.

Top 70 eLearning Articles - Hot Topics: iPad Adobe Captivate - July 2010

eLearning Learning Posts

July 2010. Educational Games for the Classroom - Kapp Notes , July 19, 2010 Here is a list of educational games that can be used to teach kids during the school year or over the summer break. Education As We Know It Is Finished - Lars is Learning , July 14, 2010 So says Clayton M.

iPad 74

27 Books for L&D Folks.

ID Reflections

9 Training/Performance Management/HPT First Things Fast Allison Rossett. 16 Motivation/Change management/Innovation/Performance Management Drive Daniel Pink. LSG Webinar - Development Driven Performance Management (

2010 in Review Part 3: My year in reflective blogging

Jane Hart

2010 in Review Part 4: Top 100 articles of 2010 2010 in Review Part 3: My year in reflective blogging On December 28, 2010, in Uncategorized , by Jane Hart During 2010 I used my two blogs (Jane's Pick of the Day and Social Media for Working and Learning ) to reflect on the impact of social media on learning,  the changing shape of workplace learning, as well as my own use of social media for professional use. 

2010 in Retrospect: Top Few Blogs and Books

ID Reflections

This is a quick recap and a list of the posts, articles, and books that have shaped my thinking, provided me with insights and supported or challenged my assumptions. 2010 Shift Index - Passion and Performance by John Hagel 6. Seven Strategies for Supporting Personal Learning Environments at Work by Michele Martin 11. 2010 in Review Part 3: My year in reflective blogging by Jane Hart 21. Blogs Reading 2010 Books Reflection

Switch: When change is hard.

ID Reflections

At least that is how I started my career; I am still a teacher marketing myself under fancier terms like “instructional designer” and “learning solutionist” and “performance consultant”. I have tried to map each of these 3 criteria to the designing of a performance-focused training program.

Change 147

Ode to Mobile Performance Support by Dr Allison Rossett

Learning Solutions Magazine

While mobile learning gets the lion’s share of attention, mobile performance support also received much session time at The eLearning Guild’s recent mLearnCon 2010. The two ideas, learning and performance support, are different but related ways to improve results produced by human beings. This week’s feature explains the differences and also the ways in which the two work together.

Take This LMS and Shove It

Living in Learning

While still important, a more critical role to support the convergence of learning assets and workflows requires consideration of robust EPSS technology to play a pivotal role in the very near future. Tags: Continuous Learning Performer Support EPSS informal learning learning ecosystem LMS performer support work context With the rapid shift to informal learning, the LMS is being dethroned as the center of the learning systems universe.

Roles 100

Work & Learning Convergence: On a Collision Course

Living in Learning

Urgency to perform flawlessly. I am not convinced we are, and as a result, human performance will not be widely sustainable. Tags: Continuous Learning Performer Support downstream EPSS performer support work context Competency. Business risk. Sustainability. Pick whichever one of these strikes your fancy, but they all speak to what we hope effective training will deliver – avoid – and/or create in our workforce – meaningful and legitimate outcomes all.

Course 100

Questions I’m no longer answering

Spark Your Interest

As an HPT enthusiast , I also know that environmental factors cause most of the performance problems, and always start with setting expectations. Would you work with us to figure out what the performance gap is and design a fresh solution to address that gap?

NuggetHead Summary of Learning Solutions 2010


Learning Solutions Conference & Expo 2010 held in Orlando, FL the week of Mar 24-26 was by far the BEST yet! The eLearning Guild is truly an organization that walks the walk when it comes to the tools & technology of the industry it supports.

My first foray into the Big Question

Spark Your Interest

I love that the smartphones of today are more capable of providing performance support than ever before. Personally, I would say that this is a prime opportunity to think about this from a performance perspective.

How to keep up? Follow what sparks your interest…

Spark Your Interest

The gist, is that I focus on what people need… help – methods and tools to show me how/tell me how/let me try – these tend to be performance support types of things (wikis, screencasts,etc). This month’s Big Question is simple: How do we keep up?

Work Context: The New Classroom

Living in Learning

Tags: Continuous Learning PDR Learning Continuum Performer Support EPSS PDR performer support PSO work context

Building learning organizations require a paradigm shift!

ID Reflections

We are in the performance business , not the knowledge -gain business. Lead with a performance strategy , not a learning strategy. What if we first considered strategies that enabled knowledge gain, sharing and maintenance in the workplace and then backfilled with the appropriate training to support the gaps that remained? He goes straight to the point by emphasizing a need for performance-focused training instead of a knowledge focused one.

Bottom-Line Performance, Roche Diagnostics Receive LTEN “Partnership” Award

Bottom-Line Performance

Bottom-Line Performance, Inc. ” The “Partnership” award category was especially appropriate, as BLP and Roche have partnered since 2005 to create solutions that support customer training, product launches, safety & compliance, and more. “We About Bottom-Line Performance.

Free E-Learning Tutorial 6: Performance Support Tools

e-Learning Academy

Episode 6 e-learning tutorial refers to the e-learning design framework described in episode 1 and focuses on the bottom right quadrant of the framework – performance support tools. E-Learning Tutorial Performance support tools Podcast Video Shownotes Strategy Workplace LearningWhy not download this free e-learning training from iTunes Or listen to the podcast MP3 file on your computer Or read the Transcript Or watch the entire free e-learning [.].

eLearning Conferences 2011

Tony Karrer

Past years eLearning Conferences 2010 , eLearning Conferences 2009. December 2010 November 30-December 3, 2010 International Workshop on Cloud Privacy, Security, Risk and Trust (CPSRT), Indiana University, Bloomington, Indiana, USA.

Front-End Analysis: Improving Performance

Dashe & Thomson

As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems.