Dashe & Thomson
NOVEMBER 24, 2010
Through an interview with John Congemi, senior manager of retail learning and development, we learn that all training initiatives at Best Buy now center on the three pillars of ROLE: freedom, co-creation and a robust library of learning content. Our world has evolved into a just-in-time learning society. All Rights Reserved.
Dashe & Thomson
NOVEMBER 24, 2010
Through an interview with John Congemi, senior manager of retail learning and development, we learn that all training initiatives at Best Buy now center on the three pillars of ROLE: freedom, co-creation and a robust library of learning content. Our world has evolved into a just-in-time learning society. All Rights Reserved.
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Dashe & Thomson
APRIL 5, 2011
Organizational change management, as usual, is right near the top of the list: A major contributor to the importance of change management stems from the impact on workers’ job roles, and the degree to which those changes can affect their careers. That impact likely includes process changes that may affect employees in a variety of ways.
Dashe & Thomson
FEBRUARY 10, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.
Dashe & Thomson
MARCH 2, 2011
Instruction must, therefore, be on an “as-needed&# basis, with concise, easily-accessible, role-based lessons allowing employees to learn in a way that promotes retention without causing burn-out. All Rights Reserved. Visit us at dashe.com
Dashe & Thomson
MARCH 15, 2011
And as time has gone by, I have started to wonder about the validity of Kirkpatrick in today’s world. In my role as Vice President of Client and Staffing Services, I know that training may not always be the answer. Hardly ever do they use “Level 3: Behavior,” and they never use “Level 4: Results.” All Rights Reserved.
Dashe & Thomson
APRIL 17, 2011
skill practice, role plays, and training simulations?with I can now see how Level 2 can be used to evaluate role-based eLearning and instructor-led training. In my role as Vice President of Client and Staffing Services, I know that training may not always be the answer. He suggests evaluation checks throughout the training?skill
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