20 hot resources for customer-facing social media

E-Learning Provocateur

Someone asked me recently where they can learn more about customer-facing social media; or in other words, social media used to engage externally with customers rather than internally with colleagues. Social Media Club. 7 Australian Social Media Examples & Case Studies. Social Media Marketing Industry Report. Social Media 101. The Corporate Blogging Book. Blogs. • The Business of Being Social. Social Media Today.

THIS is What Social Learning Looks Like

bozarthzone

Turns out the #blogchat group decided to dedicate some of their Sunday nights to offering critiques of one another's blogs. Participants wanting feedback submitted their blogs for consideration; 4 were chosen this time with a promise that others would be considered soon. Those who offered their blogs up for review got a good deal of feedback useful particularly for them, but also for others in the group. Something really interesting happened on Twitter last night.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Profile of a learning architect: Tiina Paju-Pomfret

Clive on Learning

A portfolio of learning assets was created, which included ‘above the line’ learning interventions (instructor-led classroom and online classroom) as well as ‘below the line’ (e-learning, email and phone support, with corporate social networking groups). Community and collaboration Working alongside the new blended learning offering sits a powerful community, collaboration and social media platform called Bupa Live, which is based on Jive SBS software.

eLearning Topics

Tony Karrer

For example, when I view my blog's content through the eLearning Learning lens , it shows me that relative to other sources of content in the system, I tend to talk about: eLearning 2.0 (130) 2010 2015 2011 2013 You can pretty much do this endlessly. I often will use this technique when I run into a new company to see if anyone is blogging about it and generally what is associated with it.