Performance Management is Broken

The Peformance Improvement

What is intended to pass for performance management in too many organizations today is the annual compulsory performance review. To label this a “performance management system” is to give the process much more credit than it deserves.

CIPD’s HRD 2011 – Good Show!

Upside Learning

Last week we had an exhibition stand at CIPD’s HRD 2011 at Olympia London – our very first ‘outing’ in the UK. It turned out to be a great show for us with executives from several blue chip companies visiting our stand to discuss their performance and learning challenges.

Leveraging Mobile Learning Platforms As Performance Support Systems

Upside Learning

This post specifically talks about how a Mobile Learning Platform can be used as an effective Performance Support System. What is a ‘Performance Support System’? It seamlessly integrates all the components of the performance support system.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

This month's LCBQ is What are your Predictions and Plans for 2011? Branon Learning Management System App Stores Bob Little Apps, Not Courses Inge de Waard Augmented reality moves towards augmented learning with easy tools: Wikitude , Layar , ARToolKit.

The Ultimate Brain Food: Performance Support | Social Learning Blog

Dashe & Thomson

I like to imagine performance support as an Exobrain … (and, of course, that I am one of the smart people in learning … guess I will have to ask Simon about that.)

eLearning Conferences 2011

Tony Karrer

This list is focused mostly on the first half of the year: January to June 2011. link] December 1-3, 2010 Online Educa Berlin International Conference on Technology Supported Learning and Training, 16 th , Hotel InterContinental, Berlin, Germany. link] March 28-31, 2011 Web 2.0

Improving Communication in High Performance Organizations

The Peformance Improvement

These scenarios provide reality-based situations that are typical of what managers face in most complex organizations. Building Support for Organizational Change. To make a change of this size, Bill and his team would need company-wide support.

Organizational Change Management Cited – Again – as Key.

Dashe & Thomson

Organizational change management, as usual, is right near the top of the list: A major contributor to the importance of change management stems from the impact on workers’ job roles, and the degree to which those changes can affect their careers.

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Addressing On-Demand Learning and Performance Needs #LCBQ | Social.

Dashe & Thomson

The Learning Circuits Big Question for May is: How do we need to change in what we do in order to address learning/performance needs that are on-demand? In my opinion, it’s not that providing on-demand learning and performance solutions is a new idea.

Top 50 eLearning Posts For 2011

Upside Learning

So we thought it would be interesting take a journey down our blog for some of the most popular and noteworthy posts of 2011. So without much ado, here are Top 50 eLearning Posts of 2011 from our blog as determined by you, our readers. JIT Performance Support Mobile App Development.

Thinking through performing and learning

Clark Quinn

That includes not only the performance skills but also meta-learning, and I decided it was also time to take another stab at capturing the concept as a graphical representation. Here we have additional skills: communication, change management, etc.

Enterprise Mobile Learning 2011 - Year in Review

mLearning Trends

How On Target Were My 2011 Predictions? It’s time once again to take stock of what happened in enterprise mobile learning and see if any of my 2011 predictions hit their intended targets. If 2010 was the year of the pilot, 2011 will be the year of the deployment. a.k.a.

Serena Williams and Stepping Back from Your Training Plan

Dashe & Thomson

Dashe & Thomson responded to the RFP but provided an alternative solution: an electronic performance support system (EPSS). The start date was delayed while a new assessment was performed. I am a big tennis fan.

Brain Rules for Learning: Who Knew? We All Did. | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Brain Rules for Learning: Who Knew? We All Did.

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Persuasive Technology Could Be Key to Gaining User Adoption

Dashe & Thomson

Change management and learning professionals have known for a long time that the behavior barriers to user adoption can be grouped into two major categories: 1) Can’t do behaviors. We know that user adoption is critical for major software implementations to be successful.

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The Six Hats Of A Community Manager

Learnnovators

Community Management is an evolving role and organizations are beginning to see the need for this role. In this post, I want to talk about the different hats that we need to don as community managers. The post The Six Hats Of A Community Manager appeared first on Learnnovators.

Raptivity 6.6 Enhanced Element Collection Management

Vikas Joshi on Interactive Learning

It is the Enhanced Element Collection Management functionality. In working with collections, here are some common situations the course developer comes across: Add a new element Delete an element in between Duplicate an element along with its contents Drag an element from somewhere and place it somewhere else You can imagine how hard life would be if you could not perform these seemingly simple actions easily.

Front-End Analysis: Improving Performance

Dashe & Thomson

As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems.

e-Learning Programs' Support Services to Learners

eFront

The most e-Learning developers focuses on instructional design, curriculum design, project management, etc. However, how do we support our learners before, during, and after an e-Learning course, program, and (or) certificate? By focusing on the support services before the the e-Learning course begin you will attract and prepare the learners. By focusing on the support services during the e-Learning course you will enhance learning.

Leveraging the Law of the Few to Manage Change in the Workplace.

Dashe & Thomson

Social Learning Blog - March 7, 2011 [.] Twitter as Social Learning: Seven Ways to Facilitate the Exchange of Information | Social Learning Blog - March 14, 2011 [.] In my last blog post I wrote about leveraging the Law of the Few to manage change in the workplace.

Top 5 eLearning Skills for 2011 – A Follow-Up

eLearning Weekly

Following up on last week’s post titled, “Top 5 Skills for eLearning in 2011,” I’d like to explore this at a different angle. The eLearning skills you need for 2011 may be directly influenced by the industry in which you work, and therefore some are more prevalent than others.

How to Transform Old Training Content into New Performance Support Tools

Mindflash

For most trainees (particularly millennials ) this is an expectation — and it means that we must embrace opportunities to replace old-school training content with new-era performance support tools. Recognize what a performance support tool is.

Social Technology, Community Management & Organizational Development

Learnnovators

Read the post, How Social Technology has Emerged as an Enterprise Management Model , for an in-depth understanding. I am not going to tread into management theory or organizational structures in this post. Standardization, efficiency, processes, supervisory management, planning, etc.,

Make e-Learning work: Outcome learning (3). The managers perspective

Challenge to Learn

I’m a manager myself for over 20 years now and I know from first-hand experience how difficult it is make decisions about learning and training. As a manager this is an uncomfortable position to be in. Skill management and competence based learning. The basis for the solution lies in skill management (be careful not to lose the ‘s’). You can do this on the job, having them assessed by their manager, or you can have a formal assessment.

eLearning Conferences 2012

Tony Karrer

Past years eLearning Conferences 2011 , eLearning Conferences 2010 , eLearning Conferences 2009. Note also that some events will be cancelled at a later date, such as those in Tunisia and Egypt in early 2011. link] December 5-7, 2011 International Digital Curation Conference: Public?

May’s #LCBQ – We all want it now

Spark Your Interest

Yes, operational support should be searchable. I like the idea of a community manager role as a companion to traditional learning professional, who will push syntehsize, push content, ask provocative questions, and help to manage information overload.

The Smart Worker : recognises she learns to do her job as she does her job

Jane Hart

This is the 6th post in a series of postings on how L&D departments can move forward from their traditional role of creating, delivering and managing formal learning – to one that supports the wider needs of Smart Workers in the organisation.

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I want it now – who doesn’t? #LCBQ

Spark Your Interest

When I managed a team of internal 12 instructional designers and trainers, we went through an exercise where we mapped our time and figured out how to deal with this situation, because everyone always thinks their issue is the biggest/neediest of all. We talked up performance support a lot.

Issue 179

3 Reasons Why Employee Performance Reviews are a Farce

Mindflash

Annual performance reviews should be buried without a eulogy. What an alarming waste of management time and brainpower. Here are my three reasons why employee performance reviews are a farce: 1. No performance review can response well enough or soon enough to be meaningful.

Is Your Measuring Stick Allowing You To Manage For The Better.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Is Your Measuring Stick Allowing You To Manage For The Better? You can’t manage what you can’t measure.” Is your measuring stick allowing you to manage for the better?

Instructional Systems Designer Tells Us His Solutions for Retaining Employee Knowledge

Dashe & Thomson

Vincent Flango is a PMI-certified government contracts manager for General Dynamics Information Technology and a senior Instructional Systems Designer. Training should focus on ensuring that more than one person can cover the duties of several positions to prevent the creation of the “indispensable person,” which is a product of a poorly managed organization. For five years I was in charge of the electronic performance support solutions for government clients at our office.

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Re-evaluating Evaluation | Social Learning Blog

Dashe & Thomson

My thinking about training evaluation was turned on its head by a presentation at the February 2011 MNISPI meeting by Beth McGoldrick of Ameriprise’s RiverSource University. I am an avid film goer, music lover, bridge walker, and supporter of the Dashe & Thomson running team.

The Smart Worker : shares what s/he learns

Jane Hart

This is the 4th in a series of posts about how L&D departments can move forward from their traditional role of creating, delivering and managing formal learning. The Smart Worker : needs immediate access to solutions to performance problems. Tweet.

Mobile Learning Revolution – Round-Up Of Our Best mLearning Posts

Upside Learning

Today, mLearnCon 2011 opens it doors to hundreds of visitors from in and around the US. We would be delivering a Master Class session based on this new platform titled ‘ Mobile Learning and Performance Support with Upside2Go ’, scheduled at 12.45

The Smart Worker : relies on a trusted network of friends and colleagues

Jane Hart

This is the 5th in a series of postings about how L&D departments can move forward from their traditional role of creating, delivering and managing formal learning – to one that supports the wider needs of Smart Workers in the organisation. Tweet.

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Top 50 Posts on Working Smarter for May 2011

Jay Cross

May 1, 2011 to May 31, 2011. List of the top 100 Twitter influencers in Australia - Ross Dawson , May 31, 2011. CERT and performance support - Clark Quinn , May 31, 2011. Monday Video – Doodling - Nancy White , May 31, 2011. MoveOn Co-Founder Talks Social Networking - Jay Cross , May 31, 2011. 5 Reasons Why Activity Streams Will Save You From Information Overload - Luis Suarez , May 4, 2011. Best of Working Smarter Daily.

PENS 50

Three Reasons Why Corporate Training Departments Could Become.

Dashe & Thomson

I should acknowledge here that there will continue to be some corporate function responsible for performance improvement, but traditional training departments will – at minimum – continue to be downsized and further decentralized.