Improving Communication in High Performance Organizations

The Peformance Improvement

My colleagues, Leslie Stambaugh and Jim Stilwell, and I have published an ebook to illustrate principles and best practices of effective communication in organizations. Leaders in every organization in which we have worked have told us that their organizaion had a "communication problem."

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

This month's LCBQ is What are your Predictions and Plans for 2011? Tony Bates - eLearning Outlook for 2011 1. Of course, you can’t look at learning in 2011 without mentioning mobile learning. Some Mobile Learning Predictions for 2011 Mobile learning will get its own identity.

Performance Management is Broken

The Peformance Improvement

What is intended to pass for performance management in too many organizations today is the annual compulsory performance review. To label this a “performance management system” is to give the process much more credit than it deserves.

Barriers to Learning in Organizations

The Peformance Improvement

whole enterprise is an essential aspect of high performance organizations. However, barriers to this learning are common in organizations. These barriers must be overcome in order for organizations to have long term success.

2011 Predictions

Clark Quinn

I also think we’ll see the further demise of “courses über alles” and the ‘all-singing all-dancing’ solution, and movement towards performance support and learning facilitation driven via federated capabilities. Taking the steps now have some immediate payoffs in terms of optimizing content development streams and looking anew at what are important interactions, but the big returns come in creating optimized learning and performance interactions.

13 Top Learning, Technology & Media Links: Weekly Digest – 25

Upside Learning

We recently concluded a great show at mLearnCon 2011. mLearnCon 2011 Backchannel – Collected Resources. This post collects the resources shared via the backchannel of the mLearnCon 2011, that was held between June 21 and 23 in San Jose, California.

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Enterprise Mobile Learning 2011 - Year in Review

mLearning Trends

How On Target Were My 2011 Predictions? It’s time once again to take stock of what happened in enterprise mobile learning and see if any of my 2011 predictions hit their intended targets. If 2010 was the year of the pilot, 2011 will be the year of the deployment. a.k.a.

mLearning DevCon 2011

E-learning Uncovered

I’m wrapping up my to-dos from mLearning DevCon , a conference I attended last week that was from the organizers of eLearning DevCon , but (as you might have surmised) geared toward m-learning development. Diane and I are gearing up for DevLearn 2011 in Las Vegas in a few weeks, so if you want to get in touch, please do at @dpelkins or @jkunrein.

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Breaking Down Communication Silos: One Approach

The Peformance Improvement

In my September 20, 2011 blog post , I presented a scenario about communication silos from my new book, Communication in High Performance Organizations: Principles and Best Practices , and invited readers to submit possible solutions.

Top 5 eLearning Skills for 2011 – A Follow-Up

eLearning Weekly

Following up on last week’s post titled, “Top 5 Skills for eLearning in 2011,” I’d like to explore this at a different angle. The eLearning skills you need for 2011 may be directly influenced by the industry in which you work, and therefore some are more prevalent than others.

e-Learning Programs' Support Services to Learners

eFront

However, how do we support our learners before, during, and after an e-Learning course, program, and (or) certificate? By focusing on the support services before the the e-Learning course begin you will attract and prepare the learners. By focusing on the support services during the e-Learning course you will enhance learning. By focusing on the support services after the e-Learning course you will have an online learning community of professionals with same interests.

eLearning Conferences 2012

Tony Karrer

Past years eLearning Conferences 2011 , eLearning Conferences 2010 , eLearning Conferences 2009. Note also that some events will be cancelled at a later date, such as those in Tunisia and Egypt in early 2011. link] December 5-7, 2011 International Digital Curation Conference: Public?

I want it now – who doesn’t? #LCBQ

Spark Your Interest

Usually our organization expects us to service the requests of other business units, especially the ones that generate revenue. We talked up performance support a lot. e-learning Just Plain Learning Performance Support E-learning Instructional design

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May’s #LCBQ – We all want it now

Spark Your Interest

Yes, operational support should be searchable. Change e-learning Performance Support Howard Rheingold Instructional design LCBQThis month’s question is a flip of last month’s question , both centring on the immediacy aspect of quest for learning.

The Course Catalog Is (Should Be) Dead

The Peformance Improvement

Recently, I was asked a very thought-provoking question by the director of HRD for a large organization. I immediately launched into my usual speech about getting managers of learners involved in actively supporting the learning process.

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Strengthening Social Learning In the Workplace

Dashe & Thomson

The training industry has seen plenty of debate around whether or not organizations can and should take steps to strengthen social learning. Everyone agrees that social learning is very important and that somewhere between 70% and 80% of all learning is done socially and/or informally.

Brain Rules for Learning: Who Knew? We All Did. | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Brain Rules for Learning: Who Knew? We All Did.

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Top 50 Posts on Working Smarter for May 2011

Jay Cross

May 1, 2011 to May 31, 2011. List of the top 100 Twitter influencers in Australia - Ross Dawson , May 31, 2011. CERT and performance support - Clark Quinn , May 31, 2011. Monday Video – Doodling - Nancy White , May 31, 2011. MoveOn Co-Founder Talks Social Networking - Jay Cross , May 31, 2011. 5 Reasons Why Activity Streams Will Save You From Information Overload - Luis Suarez , May 4, 2011. Best of Working Smarter Daily.

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Checklist Culture

The Peformance Improvement

Surgeon, author, and medical crusader Atul Gawande, in his book, " The Checklist Manifesto ", presents theory, research, and personal experience in support of using checklists in complex work situations, such as performing surgery, flying a plane, or building a skyskraper.

Front-End Analysis: Improving Performance

Dashe & Thomson

As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems.

Learning Brokers Force Training to the Edge

Living in Learning

Moving the workforce into a state of readiness holds profound implications of producing performance and tangible outcomes that consistently contribute to sustained capability in any organization. It goes without saying that readiness is a desired state for the entirety of the organization’s workforce despite the diversity of work unit contributions.

Walking to Work or Carrying Your Lunch? Putting Content Into Context. Part I.

Dashe & Thomson

What performance support asks us to do is to put ourselves inside the learners’ experience. Einstein was clearly an early adopter of performance support. One of the most useful guides regarding performance support comes from Conrad Gottfredson, Ph.D.,

What does an mLearning participant look like?

Integrated Learnings

Recently, there has been a lot of buzz around Mobile Learning, or mLearning for short, and how it is changing the face of learning in organizations. Just because there is a device available that can support this method of training delivery, does that mean that the learner is a good candidate for this type of learning? You can read more about this in my post on how technology supports learning. by Dean Hawkinson.

Do You Walk To Work or Carry Your Lunch? Putting Content Into Context. Part II.

Dashe & Thomson

When verbally describing performance support I have referred to it as a Microsoft-Help- that-actually-works. Performance support is such a beautiful and powerful solution for so many reasons. Organizations simply cannot afford not to use it.

Serena Williams and Stepping Back from Your Training Plan

Dashe & Thomson

Dashe & Thomson responded to the RFP but provided an alternative solution: an electronic performance support system (EPSS). The start date was delayed while a new assessment was performed. I am a big tennis fan.

Do you have Champange Taste, but a Beer Budget?

Spark Your Interest

Some thoughts… Maybe this is the situation where you really do want to “blow the budget&# , since it is critical to your organization’s strategy execution. Perhaps you help the client see there’s a more modest approach that will affect performance and they should save their money/time/resources for other stuff. e-learning Measuring Learning Effectiveness Performance Support

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Retaining High-Impact Employees

The Peformance Improvement

As we crawl out of the recession, high performing employees will be in greater demand than ever (See blog post: The Coming Turnover Storm.). They write: Developing people is a strategic process that adds value to both the employees and the bottom line of the organization.

The Smart Worker : needs immediate access to solutions to performance problems

Jane Hart

Tweet In the second of a series of blog posts on helping L&D move forward, I look at how we need to help workers gain immediate access to “learning&# that solves their performance problems.

Kirkpatrick's Four Levels of Training Evaluation: A Critique

The Peformance Improvement

this approach does not produce the information needed to continuously improve performance and achieve business results. Second , self-report surveys produce unreliable performance data. Good training programs measure impact; they hold learners (and their organizations) accountable.

How to Transform Old Training Content into New Performance Support Tools

Mindflash

For most trainees (particularly millennials ) this is an expectation — and it means that we must embrace opportunities to replace old-school training content with new-era performance support tools. Recognize what a performance support tool is.

Diving into mLearning: How to get started

Bottom-Line Performance

Small is relative to the size of the organization. Is this intended to support performance or is it intended as an actual formal training tool? What devices are you supporting now? What, if any, user support needs to be provided?

Trust Me

The Peformance Improvement

Employers are saying, “I can’t promise long-term employment, but if you are trustworthy and you trust me, I will support you and compensate you.” They tell employees that this is an organization in which everyone can develop their abilities and then they don’t provide coaching and feedback.

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Re-evaluating Evaluation | Social Learning Blog

Dashe & Thomson

My thinking about training evaluation was turned on its head by a presentation at the February 2011 MNISPI meeting by Beth McGoldrick of Ameriprise’s RiverSource University. I am an avid film goer, music lover, bridge walker, and supporter of the Dashe & Thomson running team.

Success is Half Strategy, Half Execution, and Half Culture

The Peformance Improvement

Regardless of whether or not he did, it’s an engaging way for Martin Ashcroft, Editor-In-Chief of Business Excellence , to begin a post about the relationship between strategy, execution, and culture and how our thinking about these aspects of organization success have changed over time. Strategy and execution are certainly important, but without a culture that supports employee engagement, long-term success is unlikely. One of the most likely suspects is an organization’s culture.

Virtual Boot-Camp: Games and Learning with the U.S. Military.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Virtual Boot-Camp: Games and Learning with the U.S.

Is Your Training Course Likely to Boost Performance? Free Course Review Template.

Work Learning

Despite decades of advocacy by our best trade associations, our wisest gurus, and our most practical researchers, most organizations today still rely on training courses that have little impact in promoting on-the-job performance. I used to think that this was just a failure of knowledge, but in most of the organizations in which I've consulted, there are at least a few learning-and-performance professionals who understand that training alone is not enough.

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Her passion is to help organizations become learning organizations through social and collaborative learning.

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