Improving Communication in High Performance Organizations

The Peformance Improvement

My colleagues, Leslie Stambaugh and Jim Stilwell, and I have published an ebook to illustrate principles and best practices of effective communication in organizations. Leaders in every organization in which we have worked have told us that their organizaion had a "communication problem."

CIPD’s HRD 2011 – Good Show!

Upside Learning

Last week we had an exhibition stand at CIPD’s HRD 2011 at Olympia London – our very first ‘outing’ in the UK. It turned out to be a great show for us with executives from several blue chip companies visiting our stand to discuss their performance and learning challenges.

Barriers to Learning in Organizations

The Peformance Improvement

whole enterprise is an essential aspect of high performance organizations. However, barriers to this learning are common in organizations. These barriers must be overcome in order for organizations to have long term success.

Performance Management is Broken

The Peformance Improvement

What is intended to pass for performance management in too many organizations today is the annual compulsory performance review. To label this a “performance management system” is to give the process much more credit than it deserves.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

This month's LCBQ is What are your Predictions and Plans for 2011? Tony Bates - eLearning Outlook for 2011 1. Of course, you can’t look at learning in 2011 without mentioning mobile learning. Some Mobile Learning Predictions for 2011 Mobile learning will get its own identity.

Make Learning Supportive and Available Everywhere

Integrated Learnings

This year's 2011 Lectora user conference provided my first opportunity to hear learning futurist Elliot Masie ( of The Masie Center ) speak live; he didn't disappoint. Masie commented that today's top performers in an organization are both seekers of learning and avid networkers.

eLearning Conferences 2011

Tony Karrer

This list is focused mostly on the first half of the year: January to June 2011. Often conference organizers forget to provide the full name of the organization and an e-mail contact address. link] January 7, 2011 Higher Ed Tech Summit, Las Vegas, Nevada, USA.

13 Top Learning, Technology & Media Links: Weekly Digest – 25

Upside Learning

We recently concluded a great show at mLearnCon 2011. mLearnCon 2011 Backchannel – Collected Resources. This post collects the resources shared via the backchannel of the mLearnCon 2011, that was held between June 21 and 23 in San Jose, California.

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The Smart Worker : needs immediate access to solutions to performance problems

Jane Hart

Tweet In the second of a series of blog posts on helping L&D move forward, I look at how we need to help workers gain immediate access to “learning&# that solves their performance problems.

Enterprise Mobile Learning 2011 - Year in Review

mLearning Trends

How On Target Were My 2011 Predictions? It’s time once again to take stock of what happened in enterprise mobile learning and see if any of my 2011 predictions hit their intended targets. If 2010 was the year of the pilot, 2011 will be the year of the deployment. a.k.a.

Strengthening Social Learning In the Workplace

Dashe & Thomson

The training industry has seen plenty of debate around whether or not organizations can and should take steps to strengthen social learning. Everyone agrees that social learning is very important and that somewhere between 70% and 80% of all learning is done socially and/or informally.

Brain Rules for Learning: Who Knew? We All Did. | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Brain Rules for Learning: Who Knew? We All Did.

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Do You Walk To Work or Carry Your Lunch? Putting Content Into Context. Part II.

Dashe & Thomson

When verbally describing performance support I have referred to it as a Microsoft-Help- that-actually-works. Performance support is such a beautiful and powerful solution for so many reasons. Organizations simply cannot afford not to use it.

Front-End Analysis: Improving Performance

Dashe & Thomson

As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems.

Walking to Work or Carrying Your Lunch? Putting Content Into Context. Part I.

Dashe & Thomson

What performance support asks us to do is to put ourselves inside the learners’ experience. Einstein was clearly an early adopter of performance support. One of the most useful guides regarding performance support comes from Conrad Gottfredson, Ph.D.,

mLearning DevCon 2011

E-learning Uncovered

I’m wrapping up my to-dos from mLearning DevCon , a conference I attended last week that was from the organizers of eLearning DevCon , but (as you might have surmised) geared toward m-learning development. Diane and I are gearing up for DevLearn 2011 in Las Vegas in a few weeks, so if you want to get in touch, please do at @dpelkins or @jkunrein.

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Serena Williams and Stepping Back from Your Training Plan

Dashe & Thomson

Dashe & Thomson responded to the RFP but provided an alternative solution: an electronic performance support system (EPSS). The start date was delayed while a new assessment was performed. I am a big tennis fan.

Breaking Down Communication Silos: One Approach

The Peformance Improvement

In my September 20, 2011 blog post , I presented a scenario about communication silos from my new book, Communication in High Performance Organizations: Principles and Best Practices , and invited readers to submit possible solutions.

Top 5 eLearning Skills for 2011 – A Follow-Up

eLearning Weekly

Following up on last week’s post titled, “Top 5 Skills for eLearning in 2011,” I’d like to explore this at a different angle. The eLearning skills you need for 2011 may be directly influenced by the industry in which you work, and therefore some are more prevalent than others.

e-Learning Programs' Support Services to Learners

eFront

However, how do we support our learners before, during, and after an e-Learning course, program, and (or) certificate? By focusing on the support services before the the e-Learning course begin you will attract and prepare the learners. By focusing on the support services during the e-Learning course you will enhance learning. By focusing on the support services after the e-Learning course you will have an online learning community of professionals with same interests.

How to Transform Old Training Content into New Performance Support Tools

Mindflash

For most trainees (particularly millennials ) this is an expectation — and it means that we must embrace opportunities to replace old-school training content with new-era performance support tools. Recognize what a performance support tool is.

The Course Catalog Is (Should Be) Dead

The Peformance Improvement

Recently, I was asked a very thought-provoking question by the director of HRD for a large organization. I immediately launched into my usual speech about getting managers of learners involved in actively supporting the learning process.

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eLearning Conferences 2012

Tony Karrer

Past years eLearning Conferences 2011 , eLearning Conferences 2010 , eLearning Conferences 2009. Note also that some events will be cancelled at a later date, such as those in Tunisia and Egypt in early 2011. link] December 5-7, 2011 International Digital Curation Conference: Public?

Virtual Boot-Camp: Games and Learning with the U.S. Military.

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Virtual Boot-Camp: Games and Learning with the U.S.

I want it now – who doesn’t? #LCBQ

Spark Your Interest

Usually our organization expects us to service the requests of other business units, especially the ones that generate revenue. We talked up performance support a lot. e-learning Just Plain Learning Performance Support E-learning Instructional design

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May’s #LCBQ – We all want it now

Spark Your Interest

Yes, operational support should be searchable. Change e-learning Performance Support Howard Rheingold Instructional design LCBQThis month’s question is a flip of last month’s question , both centring on the immediacy aspect of quest for learning.

3 Reasons Why Employee Performance Reviews are a Farce

Mindflash

Annual performance reviews should be buried without a eulogy. Here are my three reasons why employee performance reviews are a farce: 1. They are too rigid in form and content to be meaningful to each employee’s particular performance situation.

Instructional Systems Designer Tells Us His Solutions for Retaining Employee Knowledge

Dashe & Thomson

Many organizations face a multitude of problems each time an employee leaves because they are taking their knowledge with them. What ways can organizations fight against this dilemma? Training should focus on ensuring that more than one person can cover the duties of several positions to prevent the creation of the “indispensable person,” which is a product of a poorly managed organization. Van Tiem’s “Fundamental of Performance Technology&# [ [link] ].

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The Smart Worker : shares what s/he learns

Jane Hart

The Smart Worker : needs immediate access to solutions to performance problems. In post 3 I talked about how for many workers, job aids are frequently more useful and valuable than online courses, particularly when they need to solve performance problems. Tweet.

Mobile Learning Revolution – Round-Up Of Our Best mLearning Posts

Upside Learning

Today, mLearnCon 2011 opens it doors to hundreds of visitors from in and around the US. We would be delivering a Master Class session based on this new platform titled ‘ Mobile Learning and Performance Support with Upside2Go ’, scheduled at 12.45

Re-evaluating Evaluation | Social Learning Blog

Dashe & Thomson

My thinking about training evaluation was turned on its head by a presentation at the February 2011 MNISPI meeting by Beth McGoldrick of Ameriprise’s RiverSource University. I am an avid film goer, music lover, bridge walker, and supporter of the Dashe & Thomson running team.

Top 50 Posts on Working Smarter for May 2011

Jay Cross

May 1, 2011 to May 31, 2011. List of the top 100 Twitter influencers in Australia - Ross Dawson , May 31, 2011. CERT and performance support - Clark Quinn , May 31, 2011. Monday Video – Doodling - Nancy White , May 31, 2011. MoveOn Co-Founder Talks Social Networking - Jay Cross , May 31, 2011. 5 Reasons Why Activity Streams Will Save You From Information Overload - Luis Suarez , May 4, 2011. Best of Working Smarter Daily.

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Learning Brokers Force Training to the Edge

Living in Learning

Moving the workforce into a state of readiness holds profound implications of producing performance and tangible outcomes that consistently contribute to sustained capability in any organization. It goes without saying that readiness is a desired state for the entirety of the organization’s workforce despite the diversity of work unit contributions.

15 Top Learning, Technology & Media Links: Weekly Digest –10

Upside Learning

Many analysts are predicting 2011 will be the year of the tablet. Read this article to know how organizations can benefit from enhanced employee performance by realizing increased productivity and profitability. In 2011 60 Percent of Mobile Web Traffic Will Be Video.

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Checklist Culture

The Peformance Improvement

Surgeon, author, and medical crusader Atul Gawande, in his book, " The Checklist Manifesto ", presents theory, research, and personal experience in support of using checklists in complex work situations, such as performing surgery, flying a plane, or building a skyskraper.

Five Practical Mobile Learning Tips

Upside Learning

Find a problem with learning or performance first , think about learning next, and mobile learning last. Look for a learning/performance problem and analyze carefully if mobile learning is a possible solution and not the other way round.

13 Top Learning, Technology & Media Links: Weekly Digest – 27

Upside Learning

Learning organizations are experiencing a kind of renaissance, with new technology prompting new thinking about how to enhance, extend and enable learning. Learning is just facts and figures without managerial support.

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