INDUSTRY INSIGHTS YOUR PEERS ARE READING
This approach also provides the necessary structure to support adaptive systems, which can present different objects at different times. MORE
This post specifically talks about how a Mobile Learning Platform can be used as an effective Performance Support System. What is a ‘Performance Support System’? It seamlessly integrates all the components of the performance support system. MORE
As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems. References. MORE
This time I am going to refer to the first approach as Traditional Workplace Learning and the second as New Workplace Learning. PERFORMING. Helping people to do their jobs (better) in the most appropriate ways (performance support/aids, training, productivity tools). Support provided as close to the workflow as possible (ie not in a separate place or online space). CONTENT: Short, performance aids (in relevant formats – video, PDF, – rather than courses. MORE
The Smart Worker : needs immediate access to solutions to performance problems. In this posting I want to follow up on these points and look at how L&D can better support performance problems in the organisation. “ Too often, there’s more talk about performance than action. Here are a couple of performance support/help resources that I think demonstrate some of the points mentioned above. Tweet. MORE
What performance support asks us to do is to put ourselves inside the learners’ experience. Einstein was clearly an early adopter of performance support. One of the most useful guides regarding performance support comes from Conrad Gottfredson, Ph.D., MORE
We know that we should limit training to “must know” information, eliminating the “nice to know” stuff that does not directly impact learners’ ability to perform the objectives. Below are some ideas for providing this type of support in eLearning. In situations where learners will have access to job aids and manuals for reference later, state at the beginning of training that the purpose of the course is to teach them how to use those resources. By Shelley A. Gable. MORE
Instructional Design Guru is a reference app, currently for the iPhone, that defines over 450 terms that learning professionals might encounter in their jobs or studies. We need more performance support tools to lighten our load. MORE
This is the 6th post in a series of postings on how L&D departments can move forward from their traditional role of creating, delivering and managing formal learning – to one that supports the wider needs of Smart Workers in the organisation. MORE
I had always understood the word “mobile” in this context to refer to the device on which the learning was delivered. Just because there is a device available that can support this method of training delivery, does that mean that the learner is a good candidate for this type of learning? You can read more about this in my post on how technology supports learning. by Dean Hawkinson. MORE
This article first appeared in TrainingZone on 7 September 2011, but is reproduced here for those who don’t have a TZ account. In particular the use of new media tools is allowing individuals and teams to solve their own learning and performance problems, and in the process by-passing both IT and the L&D functions. Next week, I hope to curate more articles showing how organisations are making good use of social media to support employee learning in the workplace MORE
This year's 2011 Lectora user conference provided my first opportunity to hear learning futurist Elliot Masie ( of The Masie Center ) speak live; he didn't disappoint. Masie commented that today's top performers in an organization are both seekers of learning and avid networkers. MORE
We at Dashe & Thomson have for years been at the forefront of the development of Electronic Performance Support Systems (EPSSs), which are designed to allow employees to quickly and easily access role-based, bite-sized information at the exact point in time when they need it. MORE
They might even jot down a few notes that you can reference the next time you troubleshoot that widget problem. So, here’s my leap from that “over-the-partition” informal learning scenario to how social media can support social learning: YouTube (in other words, video learning). MORE
For more complex procedures, we could have learners refer to the job aid as they carry out each step, showing the results of each decision in a realistic way. Elearning examples Instructional design Scenario design activity design performance support MORE
A lurker might very well be giving back by performing better at their jobs, by sharing insights with others in the context of their daily work by using the learning gleaned from lurking. Lurking and its role in communities has been on the forefront of my mind for the past few days. MORE
So, are Performance Support Tools the answer or more rigorous and effective training should prevail? Arvind Baccheti aptly says – Training and Performance Support Tools taste best when served together. They compliment each other and the best results are shown when Training is supported by tools, which can help out with on-the-job queries or problems. He presents a formula to measure the efficacy of a Performance Support Tool –. MORE
In my opinion, computers with software/hardware that support true natural language processing abilities coupled with augmented reality interfaces can change the learning landscape; or to be more precise, the way performance support is perceived and used in the workplace. MORE
A popular ways of doing this is through providing notes, overviews, job-aids or other quick-reference materials which help the learner strengthen what has been learnt through the course material. We learn something new everyday. MORE
In addition, job aids, continuity books, and even performance support solutions for critical tasks ensure production will not be interrupted if someone leaves. For five years I was in charge of the electronic performance support solutions for government clients at our office. The books I refer to most often in my library are: Dick and Carey’s “Systematic Design of Instruction” [ [link] ]. MORE
But on the other hand, I began to reflect on how we can (and do) use memory engineering to support learning and retention. In it he refers to the Hermann Ebbinghaus’s Forgetting Curve , which describes how our memory decreases over time. MORE
Games overcome the “sting of failure” specifically by doing things like giving multiple opportunities to perform a task until mastery and through the introduction of chance or randomness (two elements schools and corporations work hard to eliminate). 1984) it was found that performance contingent rewards (found in many games) produced greater intrinsic motivation than the same performance objective and favorable performance feedback without reward. MORE
Past years eLearning Conferences 2011 , eLearning Conferences 2010 , eLearning Conferences 2009. Note also that some events will be cancelled at a later date, such as those in Tunisia and Egypt in early 2011. link] December 5-7, 2011 International Digital Curation Conference: Public? MORE
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Make Learning An Experience. The self-directed learner has become the student of the 21 st century – one who needs more support and encouragement rather than direction. MORE
I have been writing for months on the topic of “convergence”, often referring to it as an impending collision between two business-critical moments – learning need and flawless human performance in the work context. Why would Training, who has every right to boast of driving human performance, choose to ignore the very work context where human performance opportunities abound? MORE
Motivational design refers to the process of arranging resources and procedures to bring about changes in motivation. Help learners estimate the probability of success by presenting performance requirements and evaluation criteria. MORE
Horizontal growth refers to the gaining of new knowledge, skills and behaviours within a particular stage of development. In doing so, the learner becomes better equipped to perform in their environment. • Performance appraisals. In short, we perform better. MORE
My short answer is “yes and no&# – which I will explain – but for the moment please read Anne Marie’s idea for yourself… In the last few weeks I’ve been thinking about how we can support the learning that takes place when medical students are on placement. MORE
The per-unit purchase price of ARS devices The maintenance and repair of devices when owned by a central unit or organization The configuration, troubleshooting and support of the related presentation software The reliability and performance of the devices One can further state that the next generation should support some, if not all, of the following requirements. Audience Response Systems (ARS) establish interactivity between presenters and their audience. MORE
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Facebook or Kanye West: Which Pop Icon Has a Future in Enterprise Learning? by Paul on January 7, 2011 in LMS (Learning Management System) , social learning People love to learn. MORE
Jane claims that “Social Learning has come to refer exclusively to the use of social media in top-down, formal learning.” Social learning (small S, small L) does not refer to the use of social media in top-down, formal learning. It refers to learning done in a social context. MORE
When verbally describing performance support I have referred to it as a Microsoft-Help- that-actually-works. Performance support is such a beautiful and powerful solution for so many reasons. Also, very interestingly, performance support is pretty flat. MORE
I like to imagine performance support as an Exobrain … (and, of course, that I am one of the smart people in learning … guess I will have to ask Simon about that.) MORE
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Online Video: the Perfect Social Learning Tool? The best aspects of the observed performances are emulated, and new ideas and innovations added. MORE
For most trainees (particularly millennials ) this is an expectation — and it means that we must embrace opportunities to replace old-school training content with new-era performance support tools. Recognize what a performance support tool is. MORE
Today, mLearnCon 2011 opens it doors to hundreds of visitors from in and around the US. We would be delivering a Master Class session based on this new platform titled ‘ Mobile Learning and Performance Support with Upside2Go ’, scheduled at 12.45 MORE
This is the 5th in a series of postings about how L&D departments can move forward from their traditional role of creating, delivering and managing formal learning – to one that supports the wider needs of Smart Workers in the organisation. Tweet. MORE
For more complex procedures, we could have learners refer to the job aid as they carry out each step, showing the results of each decision in a realistic way. Elearning examples Instructional design Scenario design activity design performance support MORE
In “ 3 Benefit Measures – The ROI of Internal Social Media Networks ”, Kaplan demonstrates, with reference to a number of recent studies, that internal social media really does bring big dividends in terms of, well, dividends. Jim May 11, 2011 at 3:33 pm # Glad you enjoyed the post, Liam! MORE
— the end is performance”. So we need to focus on the end, the performance. We need to define performance objectives for individuals and then measure success in terms of how well they meet those objectives. MORE
But I like to think that our ignorance gives us a valuable outsider’s perspective that can help our clients improve performance through every means , not just through a course. Instructional design needs analysis performance support strategy MORE
Dashe & Thomson
AUGUST 26, 2011
We at Dashe & Thomson have for years been at the forefront of the development of Electronic Performance Support Systems (EPSSs), which are designed to allow employees to quickly and easily access role-based, bite-sized information at the exact point in time when they need it.
Upside Learning
FEBRUARY 4, 2011
This post specifically talks about how a Mobile Learning Platform can be used as an effective Performance Support System. What is a ‘Performance Support System’? It seamlessly integrates all the components of the performance support system.
Integrated Learnings
MAY 16, 2011
This year's 2011 Lectora user conference provided my first opportunity to hear learning futurist Elliot Masie ( of The Masie Center ) speak live; he didn't disappoint. Masie commented that today's top performers in an organization are both seekers of learning and avid networkers.
Dashe & Thomson
JANUARY 21, 2011
I like to imagine performance support as an Exobrain … (and, of course, that I am one of the smart people in learning … guess I will have to ask Simon about that.)
G-Cube
APRIL 12, 2011
So, are Performance Support Tools the answer or more rigorous and effective training should prevail? Arvind Baccheti aptly says – Training and Performance Support Tools taste best when served together. They compliment each other and the best results are shown when Training is supported by tools, which can help out with on-the-job queries or problems. He presents a formula to measure the efficacy of a Performance Support Tool –.
Dashe & Thomson
NOVEMBER 14, 2011
What performance support asks us to do is to put ourselves inside the learners’ experience. Einstein was clearly an early adopter of performance support. One of the most useful guides regarding performance support comes from Conrad Gottfredson, Ph.D.,
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Dashe & Thomson
JULY 25, 2012
As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems. References.
Dashe & Thomson
OCTOBER 13, 2011
But on the other hand, I began to reflect on how we can (and do) use memory engineering to support learning and retention. In it he refers to the Hermann Ebbinghaus’s Forgetting Curve , which describes how our memory decreases over time.
Mindflash
JANUARY 19, 2011
For most trainees (particularly millennials ) this is an expectation — and it means that we must embrace opportunities to replace old-school training content with new-era performance support tools. Recognize what a performance support tool is.
Making Change
OCTOBER 12, 2011
For more complex procedures, we could have learners refer to the job aid as they carry out each step, showing the results of each decision in a realistic way. Elearning examples Instructional design Scenario design activity design performance support
Making Change
OCTOBER 12, 2011
For more complex procedures, we could have learners refer to the job aid as they carry out each step, showing the results of each decision in a realistic way. Elearning examples Instructional design Scenario design activity design performance support
|
Jane Hart
AUGUST 10, 2011
This is the 6th post in a series of postings on how L&D departments can move forward from their traditional role of creating, delivering and managing formal learning – to one that supports the wider needs of Smart Workers in the organisation.
Tony Karrer
NOVEMBER 17, 2011
Past years eLearning Conferences 2011 , eLearning Conferences 2010 , eLearning Conferences 2009. Note also that some events will be cancelled at a later date, such as those in Tunisia and Egypt in early 2011. link] December 5-7, 2011 International Digital Curation Conference: Public?
Making Change
AUGUST 23, 2011
But I like to think that our ignorance gives us a valuable outsider’s perspective that can help our clients improve performance through every means , not just through a course. Instructional design needs analysis performance support strategy
Living in Learning
MARCH 3, 2011
I have been writing for months on the topic of “convergence”, often referring to it as an impending collision between two business-critical moments – learning need and flawless human performance in the work context. Why would Training, who has every right to boast of driving human performance, choose to ignore the very work context where human performance opportunities abound?
Upside Learning
JUNE 21, 2011
Today, mLearnCon 2011 opens it doors to hundreds of visitors from in and around the US. We would be delivering a Master Class session based on this new platform titled ‘ Mobile Learning and Performance Support with Upside2Go ’, scheduled at 12.45
Dashe & Thomson
JUNE 30, 2011
In addition, job aids, continuity books, and even performance support solutions for critical tasks ensure production will not be interrupted if someone leaves. For five years I was in charge of the electronic performance support solutions for government clients at our office. The books I refer to most often in my library are: Dick and Carey’s “Systematic Design of Instruction” [ [link] ].
Jane Hart
AUGUST 4, 2011
This is the 5th in a series of postings about how L&D departments can move forward from their traditional role of creating, delivering and managing formal learning – to one that supports the wider needs of Smart Workers in the organisation. Tweet.
Jane Hart
SEPTEMBER 13, 2011
— the end is performance”. So we need to focus on the end, the performance. We need to define performance objectives for individuals and then measure success in terms of how well they meet those objectives.
Kapp Notes
AUGUST 22, 2011
Instructional Design Guru is a reference app, currently for the iPhone, that defines over 450 terms that learning professionals might encounter in their jobs or studies. We need more performance support tools to lighten our load.
Upside Learning
FEBRUARY 10, 2011
Motivational design refers to the process of arranging resources and procedures to bring about changes in motivation. Help learners estimate the probability of success by presenting performance requirements and evaluation criteria.
Dashe & Thomson
MAY 2, 2011
In “ 3 Benefit Measures – The ROI of Internal Social Media Networks ”, Kaplan demonstrates, with reference to a number of recent studies, that internal social media really does bring big dividends in terms of, well, dividends. Jim May 11, 2011 at 3:33 pm # Glad you enjoyed the post, Liam!
Integrated Learnings
MAY 18, 2011
I had always understood the word “mobile” in this context to refer to the device on which the learning was delivered. Just because there is a device available that can support this method of training delivery, does that mean that the learner is a good candidate for this type of learning? You can read more about this in my post on how technology supports learning. by Dean Hawkinson.
Dashe & Thomson
AUGUST 11, 2011
Jane claims that “Social Learning has come to refer exclusively to the use of social media in top-down, formal learning.” Social learning (small S, small L) does not refer to the use of social media in top-down, formal learning. It refers to learning done in a social context.
Integrated Learnings
SEPTEMBER 29, 2011
We know that we should limit training to “must know” information, eliminating the “nice to know” stuff that does not directly impact learners’ ability to perform the objectives. Below are some ideas for providing this type of support in eLearning. In situations where learners will have access to job aids and manuals for reference later, state at the beginning of training that the purpose of the course is to teach them how to use those resources. By Shelley A. Gable.
Jane Hart
SEPTEMBER 25, 2011
This time I am going to refer to the first approach as Traditional Workplace Learning and the second as New Workplace Learning. PERFORMING. Helping people to do their jobs (better) in the most appropriate ways (performance support/aids, training, productivity tools). Support provided as close to the workflow as possible (ie not in a separate place or online space). CONTENT: Short, performance aids (in relevant formats – video, PDF, – rather than courses.
Jane Hart
JULY 29, 2011
The Smart Worker : needs immediate access to solutions to performance problems. In this posting I want to follow up on these points and look at how L&D can better support performance problems in the organisation. “ Too often, there’s more talk about performance than action. Here are a couple of performance support/help resources that I think demonstrate some of the points mentioned above. Tweet.
Jane Hart
SEPTEMBER 8, 2011
This article first appeared in TrainingZone on 7 September 2011, but is reproduced here for those who don’t have a TZ account. In particular the use of new media tools is allowing individuals and teams to solve their own learning and performance problems, and in the process by-passing both IT and the L&D functions. Next week, I hope to curate more articles showing how organisations are making good use of social media to support employee learning in the workplace
Dashe & Thomson
MARCH 6, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Make Learning An Experience. The self-directed learner has become the student of the 21 st century – one who needs more support and encouragement rather than direction.
E-Learning Provocateur
JUNE 27, 2011
Horizontal growth refers to the gaining of new knowledge, skills and behaviours within a particular stage of development. In doing so, the learner becomes better equipped to perform in their environment. • Performance appraisals. In short, we perform better.
Dashe & Thomson
JANUARY 27, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Online Video: the Perfect Social Learning Tool? The best aspects of the observed performances are emulated, and new ideas and innovations added.
ID Reflections
JULY 20, 2011
A lurker might very well be giving back by performing better at their jobs, by sharing insights with others in the context of their daily work by using the learning gleaned from lurking. Lurking and its role in communities has been on the forefront of my mind for the past few days.
E-Learning Provocateur
MAY 3, 2011
My short answer is “yes and no&# – which I will explain – but for the moment please read Anne Marie’s idea for yourself… In the last few weeks I’ve been thinking about how we can support the learning that takes place when medical students are on placement.
Dashe & Thomson
APRIL 28, 2011
They might even jot down a few notes that you can reference the next time you troubleshoot that widget problem. So, here’s my leap from that “over-the-partition” informal learning scenario to how social media can support social learning: YouTube (in other words, video learning).
Upside Learning
FEBRUARY 24, 2011
In my opinion, computers with software/hardware that support true natural language processing abilities coupled with augmented reality interfaces can change the learning landscape; or to be more precise, the way performance support is perceived and used in the workplace.
Vikas Joshi on Interactive Learning
MARCH 30, 2011
The per-unit purchase price of ARS devices The maintenance and repair of devices when owned by a central unit or organization The configuration, troubleshooting and support of the related presentation software The reliability and performance of the devices One can further state that the next generation should support some, if not all, of the following requirements. Audience Response Systems (ARS) establish interactivity between presenters and their audience.
Kapp Notes
OCTOBER 14, 2011
Games overcome the “sting of failure” specifically by doing things like giving multiple opportunities to perform a task until mastery and through the introduction of chance or randomness (two elements schools and corporations work hard to eliminate). 1984) it was found that performance contingent rewards (found in many games) produced greater intrinsic motivation than the same performance objective and favorable performance feedback without reward.
Clark Quinn
MAY 18, 2011
This approach also provides the necessary structure to support adaptive systems, which can present different objects at different times.
G-Cube
JULY 1, 2011
A popular ways of doing this is through providing notes, overviews, job-aids or other quick-reference materials which help the learner strengthen what has been learnt through the course material. We learn something new everyday.
Dashe & Thomson
JANUARY 7, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Facebook or Kanye West: Which Pop Icon Has a Future in Enterprise Learning? by Paul on January 7, 2011 in LMS (Learning Management System) , social learning People love to learn.
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