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Are You a Performance Consultant?

Integrated Learnings

We have been placed into a box that can be a real challenge to get out of, especially when it comes to moving into more of a performance consulting type of role. So…what is Performance Consulting, anyway? Here is an illustration to help clarify the concept of performance consulting. This provides an excellent opportunity to consult and partner with those types of clients to look at all of these environmental and motivational factors. Integrated Learning Services, Inc.

Workforce Development Services: A new framework of training and learning support

Jane Hart

Following that post Dan Pontefract asked me this question: “Is this something that helps an external consultant, like yourself and ITA more so than it does those working inside an organization in a traditional ‘learning’ team?”

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Consulting with executives to turn technology investments into results

Allison Rossett

Whatever it is, however many red flags there are, we must work with them to create alignment and fertility. It’s all about graduation rates, sales, safety, retention, a second language, matching services to needs, and superior service. Technology is not the answer. Not automatically. But many executives thought it would be so, that it was a matter of selection and investment.

Consulting with executives to turn technology investments into results

Allison Rossett

Whatever it is, however many red flags there are, we must work with them to create alignment and fertility. It’s all about graduation rates, sales, safety, retention, a second language, matching services to needs, and superior service. Technology is not the answer. Not automatically. But many executives thought it would be so, that it was a matter of selection and investment.

Harry Levinson 1922-2012

The Performance Improvement Blog

Levinson had some strong words for organizational consultants. He didn’t seem to have much patience for consultants who are ready with a solution prior to fully understanding the problem. This belief became the cornerstone of Levinson’s advice to consultants and clients.

My commencement address for the workforce learning class of 2012

The Learning Circuits

That happened a lot in Denver, at ASTD 2012. Thank you for inviting me to share this wonderful occasion with the workforce learning graduates of 2012. Pressure for growth, technology, and a competitive landscape create abundance and opportunity for workplace learning people. In the opening keynote at ASTD 2012, Jim Collins reminded us of the importance of humility. I admit it. I love when people seek my opinion. I am soon entering or have recently entered the field.

Excellence in Community Service

CLO Magazine

Excellence in Community Service recognizes vendors that have provided significant investment of company resources and time in support of a community service project or initiative. That’s when the Colorado-based company sought out a school in 2012 and came across University Prep.

Democratization of Organizational Learning

The Performance Improvement Blog

Organizational learning has, for too long, been owned by consultants and chief training and learning officers. This is why Jim Stilwell and I have created Learning to be Great tm. Evaluate programs and services.

Top 10 Free and Open Source eLearning Projects to Watch for 2012

eFront

Nowadays small and medium size organizations (SMEs), educational institutions, and independent consultants struggle to adopt an expensive eLearning solution. Voki - a free service that allows you to create personalized speaking avatars and use them on your blog, profile, and in email messages.

Investing in Training in Downturns and Upturns

The Performance Improvement Blog

To achieve this goal, they will have to train employees in how to create a better experience. The U.S. is emerging from a training drought that occurred during the worst economic period since the Great Depression.

New skills for the learning professional in changing times #chat2lrn

Jane Hart

C4LPT : RT @stipton L&D gets stuck in measurement without cause, order-taking without reason this is not a value add service for anyone. chat2lrn: Q7) We know that L&D has to change, how do we create a sense of urgency in others?

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Day 2 mobile learning conference #MLearncon: Trends day

Challenge to Learn

It was more about the fact that we expect these services for free, which causes a problem in the revenue model of these services. Some expect those services (like twitter) to charge money in the future. He works as a consultant she works at a K12 school.

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A Conversation with Reuben Tozman about Learning on Demand: Part One

Kapp Notes

Reuben Tozman is the President and founder of the learning services company, edCetra Training. He began his own company within the learning services industry that quickly gained recognition for its ability to implement true single-sourcing strategies.

From Social Learning to Workforce Collaboration

Jane Hart

So, it’s clear to me now that the term “social learning” is not the best way to describe this, as the “learning” word brings with it so many pre-conceived notions that it is all about “training” And I just I don’t believe that this can be done using the same traditional ways of training, which are planned and organised by learning professionals, created by instructional designers, and managed by training and LMS administrators.

Year End Musings, Reflections, Predictions and Thoughts: Part One

Kapp Notes

I have been meaning to do a comprehensive posting about 2011 and what happened during the year and then follow up with thoughts on 2012 with some predictions thrown in and have decided to combine both and create a series of postings combining both.

FACT: 562 LMS Options Available Today

LearnDash

If you are a learning consultant, service provider, or product offering, then you owe it to yourself to get listed on one of the biggest e-learning directories on the internet today. Adding your business or service doesn’t cost anything, so give it a go.

Is The Learning Industry Becoming Oversaturated?

LearnDash

It isn't uncommon today to see a "new and improved" service, theory, technology, gadget, or enhancement coming out in the learning industry. From a consulting standpoint, we need to exercise caution when providing advice to clients.

How To Get The Most From Your Employees

Your Training Edge

When it comes down to it, any business that thrives does so not just because of their product, but in the way it’s marketed, analyzed and dealt with from a customer service standpoint. Production is at the center of all business.

Becoming a Learning Architect

Integrated Learnings

Then came performance consulting, a new buzz phrase that attempted to turn instructional designers into consultants who would investigate performance issues and work towards interventions to close that gap, both instructional and non-instructional. This was a hard sell to our clients, and it took (and still takes) a lot of selling and convincing to get their buy-in to trust us as consultants. Integrated Learning Services, Inc. By Dean Hawkinson.

Shaping the future of Islamic Finance through e-Learning

G-Cube

Innovation and technology adoption have been the basis of the tremendous growth in the world’s Banking and Financial Services sector. As a leader in the e-Learning industry, G-Cube has created many highly engaging and effective learning solutions for organizations across the world.

Announcement of Serious Games Directory

Kapp Notes

Offers Free Listings for Titles, Tech, Services, Textbooks, Schools. The Serious Games Association announced a new, international resource for developers, providers, analysts, educators and consultants, the Serious Games Directory. All listings and access will be available free in 2012. o Consultants. The full directory of titles and services will be available online later this year. To create a free listing, go to www.seriousgamesdirectory.com.

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On the brink with mobile– what learning executives say

Allison Rossett

Andrew Wolff, PWC’s Educational Methods Leader/L&D leader for their consulting group, is certain that they are doing what they must do: laying the groundwork for success: they’ve chosen and implemented a single mobile platform to be used globally, after having proven the concept with several pilot programs. Michael Glass, with years of leadership in financial services organizations, offered this example. Words without actions. Words without actions.

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Lectora User Conference Showcase: But Does It Work?

Trivantis

Content Creation Services. Custom Development Services. May 2, 2012. It’s one thing to create an e-Learning course, but it’s another to make sure that it functions smoothly. Create iPad e-Learning Content. Lectora Mobile. --> Custom Development Services.

Are You Qualified to Build E-Learning Courses?

Rapid eLearning

In a recent post I made this comment about rapid elearning tools: Rapid elearning played a role in the evolution of elearning mostly because it took course creation out of the hands of a few programmers and placed it into the hands of anyone who wanted to create a course.

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Educating Factory and Technical Workers

Kapp Notes

The NSF has invested millions of dollars in centers of expertise all around the country and they have consistently created high caliber graduates who have the technical and factory skills that are needed now that manufacturing is returning to the United States.

ScreencastCamper Profiles: Aaron Gulyas and Cathy Nagle-Ervin

TechSmith Camtasia

World, East Asian, American military, and Medieval European history as well as doing some part-time educational tech consulting for Mott’s Professional Development office. I also created a 45 minute screencast for my husband’s employer, a catholic hospital, last year.

Camtasia Studio 8 Boot Camp Sept 24-25 in Chicago!

TechSmith Camtasia

If you’re an enthusiastic beginner or intermediate-level learner who wants to create top-drawer tutorials and marketing spots, then this course is for you! We are excited to share some news with our Camtasia Studio users!

Introducing New Technology: From Promise to Reality

Allison Rossett

They rarely work out as the techies say they will, but rather too often create a painful experience for all concerned. Context is complex (matrices of businesses, services, people, technology history, location, etc.). Tweet Meet Jeff Loube. My guest blogger is Jeff Loube.

UK Government G-Cloud 11 & eThink Education: Improving the Digital Marketplace for Cloud-Based eLearning Services

eThink Education

The UK Government makes it easy for public sector organisations, including central government, local councils, NHS Trusts and other public sector bodies, to obtain LMS and other eLearning or technology services through the G-Cloud procurement framework. Why Use G-Cloud Procurement Services.

The Rise of Social Everything

Marcia Conner

At the time the networking tool was created, Sabre Holdings had grown from a small U.S. He says, “A big benefit for us is that SabreTown is effectively creating a massive knowledge base that employees willingly populate with their own information.”

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Dispelling the LMS Myth

eLearning 24-7

Modules in 2012. More robust talent management – for some clients succession planning, 360 feedback and learning development will not do – they need more -it is interesting to note that rarely do you see extensive HRIS or OD analytics as part of that additional services. you would be surprised at the number of people who believe it was created at an Arizona movie stage). Last week I came across an interesting obit: A Mr. L.M. System had passed away.

How to Replace Top-Down Training with Collaborative Learning (4)

Jay Cross

Among the potential benefits of providing a world-class learning function to workers and throughout the extended enterprise are: Better, more knowledgable customer service. Hierarchical and network-era (2012) companies Collaborative. Fourth post in a series.

Introducing New Technology: From Promise to Reality

Allison Rossett

They rarely work out as the techies say they will, but rather too often create a painful experience for all concerned. Context is complex (matrices of businesses, services, people, technology history, location, etc.). Data bases need to be migrated, courseware redesigned, rules changed, policies adjusted, regulators appeased, unions consulted, and so on. Meet Jeff Loube. My guest blogger is Jeff Loube.

Cultivate a Culture of Customer Service

CLO Magazine

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. They also realized they would have to provide training to facilitate continuous improvement in service, deadlines and a solid awareness of the customers’ value proposition.

Pause to Grow Others

CLO Magazine

The company’s commitment to pausing to develop key talent has created a base of self-aware, influential leaders whose focus extends beyond individual results to concern for the team and broader enterprise. Build practice through questions and listening to encourage people to co-create practices that support growth. Growing oneself develops self-awareness and authenticity; the key development breakthrough in growing others is service and generativity.