Remove 2012 Remove Create Remove Customer Service Remove Services
article thumbnail

Making Customer Service Personal

PDG

Contact center customers desire a personal connection, along with an effective and efficient experience. A highly-engaged agent creates a more effective connection with the customer and an improved customer experience. 1 Forrester Customer Service Index.

article thumbnail

Customer Service Training Powerpoints

Atlantic Training

Related Customer Service Training Courses. Johnny the Bagger: A True Story of Customer Service. Customer Service Training by NHS. Date Created: 2012. Created By: NHS. Delivering and Improving Effective Customer Service Training by WikiSpace. Date Created: 2011.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cultivate a Culture of Customer Service

CLO Magazine

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. But, as he partnered with Linkage principal consultant Madelyn Yucht, they realized that customer satisfaction scores would only go up when quality of process execution and delivery improved. Did They Like It?

article thumbnail

Learning Pool secures spot on ‘Top LMS for Microlearning’ list 2022

Learning Pool

Launching our LXP, Stream , and new Contact Center Microlearning catalogue provides immersive, just-in-time knowledge, created to fit into modern business perfectly. . We’ve been particularly commended for our commitment to learning efficacy, providing leading-edge microlearning services that are both memorable and effective. .

LMS 92
article thumbnail

Learning Pool scoops Bronze on ‘Top eLearning Content Development Companies’ list 2023

Learning Pool

For its efforts in creating bespoke e-learning content that has compelling instructional design and gamification, Learning Pool has made the eLearning Industry list of ‘Top eLearning Content Development Companies’ 2023. . We’ve worked with a number of big names to create bespoke content for a variety of learning needs.

article thumbnail

Learning Pool ranks on ‘Top eLearning Gamification Company’ list 2022

Learning Pool

Each year, eLearning Industry recognizes outstanding content development and Learning Pool has been particularly commended for its exceptional commitment to providing leading-edge eLearning content development services.

article thumbnail

Learning Pool features on ‘Top Gamification Learning Management Systems’ list 2022

Learning Pool

Learning Pool’s commitment to creating content that has compelling instructional design and immersive qualities, such as gamification, has been recognized with the 2022 eLearning Industry list of ‘Top Gamification Learning Management Systems.’.

LMS 91