Remove 2012 Remove Knowledge Management Remove Performance Support Remove ROI
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What Does the Training Department Do When Training Doesn’t Work?

Performance Learning Productivity

Training Industry estimates the 2012 figures for the training market at $131billion in the USA and $160billion for the rest of the world – a global total of $291billion. In the ROI world the perfect solution consists of a identifying a clear causal chain linking and isolating training input with ‘hard numbers’ of output.

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How Effective are Your Training Dollars?

CLO Magazine

In his May 2012 research, “Impact of Training on Success of ERP Projects,” feedback from IT executives indicates team members’ knowledge and skills are the most critical factors leading to project success (Figure 1). Claudia Faerber, senior manager for user sustainment at pharmaceutical distributor McKesson Corp.,

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The Customer Education Experts Directory

learnWorlds

percent decrease in support costs. With over 15 years of experience and working with some high-performing teams, he has acquired vast knowledge in the customer education field and is currently leading Slack’s enterprise customer learning function. People & process management. Knowledge management.

Expert 52
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2012?s Top articles on Working Smarter

Jay Cross

JULY 16, 2012. JULY 25, 2012. We can officially declare massive open online courses (MOOCs) as the higher education buzzword for 2012. We can officially declare massive open online courses (MOOCs) as the higher education buzzword for 2012. OCTOBER 1, 2012. The Top 100 Tools for Learning 2012 list is revealed.

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Pick of the Month: May 2012

Jane Hart

Note, for easy reference, ALL the links in my daily Picks are collated monthly on my 2012 Reading List. I see this happen all the time with people trying to gain support for implementing new learning approaches and technologies, and I am sure I am often guilty of it myself. Shooting ourselves in the foot. My blog keeps me connected.