Remove 2013 Remove Action Learning Remove Business Remove Metrics

Learning 2014: Mobile and Social Opportunities

CLO Magazine

Many suggest mobile and social learning technology will have the greatest effect on organizations. More than half of CLOs report higher budgets in 2013 than in 2012, and many expect this year to be better still. There will be: • More use of e-learning such as webinars.

Cultivate a Culture of Customer Service

CLO Magazine

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. To do that, everyone in the region needed to learn new skills, attitudes and behaviors.

Make L&D Go Cha-Ching

CLO Magazine

Learning and development organizations can adopt business metrics such as profitability, top-line revenue growth and bottom-line improvements instead of simply measuring correlations. For some, an impassioned debate continues to swirl around whether businesses take leadership and development seriously. ” but questions remain about how well-aligned learning activities are with overall business objectives — and how effective they really are.

How Authentic Is Your Leadership Development?

CLO Magazine

CLOs may already know who they want to pull into leadership development programs, but it pays to include high potentials at lower levels to add cultural and business performance value. • Assignment of action-oriented developmental activities. For example, leaders may assign action-oriented projects to help future leaders expand their capabilities.

Partnering With the C-Suite

CLO Magazine

The CLO is strategically positioned to focus on business objectives, outcomes and costs. Partnering with line of business leaders is a natural next step. Successful chief learning officers understand that business longevity is defined by an ability to innovate and adapt. They know that unless organizations can learn faster than the competition — and faster than the rate of change — they are destined to take a back seat in the marketplace.

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