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5 Questions for Making Better Customer Education Content

TechSmith Camtasia

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

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There's Still Time for Learning in 2013!

OpenSesame

There’s still time for learning in 2013. Use up the rest of 2013’s learning budget to ensure your 2014 budget is secure. This course is intended to to meet employers’ obligations to train workers by December 1, 2013 on the new GHS-aligned label elements and Safety Data Sheet (SDS) format. Have no fear! What are you waiting for?

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There's Still Time for Learning in 2013!

OpenSesame

There’s still time for learning in 2013. Use up the rest of 2013’s learning budget to ensure your 2014 budget is secure. This course is intended to to meet employers’ obligations to train workers by December 1, 2013 on the new GHS-aligned label elements and Safety Data Sheet (SDS) format. Have no fear! What are you waiting for?

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Leadership Hustle

The Performance Improvement Blog

In his column for Forbes.com, John Baldoni writes about how Rick Pitino, coach of the 2013 NCAA national champion Louisville Cardinals basketball team, would keep track of his players’ deflections during their games. In fact, deflection is the kind of behavior often avoided by leaders because they fear the risk and consequences.

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5 Ways Diversity Training Gives Organizations a Competitive Advantage

Coreaxis

However, organizations are now looking at diversity training to become a key driver in creating innovation in products, services, and business practices ( Forbes , 4). Driving productivity. From delivering verbal rewards and supportive managerial behavior, to simply being heard and respected. Attracts and retains quality talent.

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If Not ADDIE, Then What with Michael Allen #astdtk13

Learning Visions

I'm at the ASTD Tech Knowledge 2013 Conference kicking off today January 29, 2013 in San Jose, California. But we’re pressed to produce a product that changes behavior and creates organizational impact – and do it on time and budget. Agile Product Development. The product gets more and more complete.).

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The values-driven leader

CLO Magazine

It’s an extreme example of an executive being held accountable for their behavior, but it also signals a growing trend in corporate leadership. Over the past two years, dozens of CEOs have quit or been fired due to embarrassing behavior, workplace affairs or political comments that 10 years ago would likely have gone unnoticed.