CLO Magazine

NOVEMBER 25, 2013

To fix the inefficiencies and bolster employees’ understanding of the business, Merck’s senior management hired Wendy Kouba as its executive director for the unit. It also aimed to develop leadership capability to drive change and foster collaboration and independent thinking.

Strategy 32

Strategy Metrics Association LMS Association Learning Management System 32

Limestone Learning

MAY 14, 2020

This urgency can help learning leaders drive change that eluded them for years, but engineering and managing the transition will remain challenging. COVID-19 and L&D Response: Moving to the Virtual Classroom — This is the first of three articles by Learning Solutions on how to plan and execute change; to be followed by an ebook.

Virtual Classroom 67

Virtual Classroom Classroom Resources Web 67

CLO Magazine

DECEMBER 5, 2013

Change is afoot for both the substance and constituency of global leadership development programs. However, a recent study suggests that change is necessary to sustain both the substance and constituency of global leadership development programs. The Changing Nature of Leadership. Retooling Content.

Global 60

Global Metrics Leadership Social Media 60

CLO Magazine

DECEMBER 23, 2013

Signature also teaches employees how to enhance their emotional and spiritual intelligence, which has improved empathy and quality-of-life metrics for its residents, said Mary McNevin, Signature’s chief learning officer. “How do you lead people toward radical change if you have never walked in their shoes?”

Cognitive 57

Cognitive Change Metrics Culture 57

CLO Magazine

MAY 21, 2013

AT&T stays on top of the latest tools, technologies and methodologies to deliver learning to its global workforce while remaining in sync with business strategy. Contributing to its success is the company’s learning and development function, which works in close collaboration with the business to understand its needs and drive results.

Business 66

Business Blended Learning Augmented Reality iPad 66

WhatFix

MAY 2, 2023

Developed in 2013 (then known as Project Tin Can), xAPI was created to be the successor of SCORM , the most widely used learning specification form. It also extracts from the CRM updates on how Tom’s interaction with the software has changed post training. The measured metrics were conversions and average transaction value (ATV).

xapi 52

xapi AICC Benefits Blended Learning 52

CLO Magazine

MAY 21, 2013

7 on the list of 2013 LearningElite organizations. ” That ability to change has helped DAU stay focused during the fiscal chaos, perhaps best represented by so-called sequestration — the term used to describe the steep across-the-board budget cuts that kicked in earlier this year. In 2012, DAU had 93 performance tasks.

Metrics 49

Metrics Budget Simulations Blended Learning 49

CLO Magazine

MAY 15, 2017

Further, talent analytics are playing a powerful new role in business; they’re becoming a new center of expertise in talent management, and they must be integrated into practice and strategy to determine how learning can most effectively serve employees’ needs and align talent to optimize business results.

Roles 60

Roles Management Diversity Training Metrics 60

Matrix

AUGUST 8, 2017

billion in 2013 to $7.83 As the report states: “Major forces driving this market are the increasing adoption of e-learning, businesses emphasizing on continuous learning practices, accountability mandates, and the market trend of employing cloud technology to streamline the learning process. billion in 2018, at a CAGR of 25.2%.

LMS 42

LMS Metrics Authoring Tools Report 42

CLO Magazine

DECEMBER 28, 2012

When asked about their overall outlook for 2013, most leaders said they expect to continue their investment in learning management and content management systems. This month IDC compares how CLOs feel about corporate learning in 2013 to their outlook in recent years.

CLO 79

CLO Compliance Training ILT Learning Portal 79

CLO Magazine

JANUARY 22, 2013

The detailed findings are included in Bersin by Deloitte's new study, “The Corporate Learning Factbook 2013: Benchmarks, Trends, and Analysis of the U.S. Technology is a high-growth, fast-paced arena that demands almost constant change. Large businesses tripled their spending on social learning. — Jan.

Study 82

Study Metrics Blended Learning Ratio 82

CLO Magazine

FEBRUARY 26, 2013

Moreover, less than half of organizations surveyed use objective talent data to drive business decisions. The study of nearly 600 HR professionals suggests that HR is overwhelmed by the volume of employee data and struggle to elicit meaningful insight that will help drive businesses forward and deliver results.

Survey 54

Survey Metrics Social Media Analytics 54

CLO Magazine

JUNE 18, 2019

A regular on the LearningElite list since 2013, this year KPMG cracked the Top 5. Amid constant changes, constant improvements are necessary — both for professional services consultants and the organization itself. Agile learning is especially important to KPMG, as one of its key metrics is retention. Photo by Will Byington.

Classroom 36

Classroom Metrics Simulations Agile 36

CLO Magazine

MAY 21, 2013

McDonald’s commitment to in-store training has kept its learning function aligned to the business in the company’s most pivotal area: customer service. “On top of that, ROI is also clear to our franchisees, who rate our training and tools as positively impacting their people and business results.”

Blended Learning 77

Blended Learning Metrics Mac Performance Support 77

Mindflash

MAY 23, 2016

Employee engagement and what to do about it is a critical global business initiative in 2016. they can effectively and comprehensively devise solutions that create positive change. References: Gallup Poll report from 2013, State of The American Workplace: Employee Engagement Insights for U.S. Business Leaders.

Issue 44

Issue Metrics Ratio Global 44

CLO Magazine

AUGUST 24, 2016

But CLOs need to be thoughtful about the tools they choose to ensure they deliver business results. Too often companies decide they need a new learning management system or invest in a new content development platform without first figuring out what business purpose it will serve — and whether learners will even use it.

Metrics 32

Metrics Technology vendor SkillSoft 32

CLO Magazine

MAY 23, 2013

Working remotely requires a change in leadership and management styles. While the study argued in favor of virtual work for call center workers, many jobs have less well-defined metrics — particularly those that rely on deeper expertise and creative problem solving. Here’s what leaders need to know.

Management 69

Management Yahoo Metrics Trust 69

Attensi

FEBRUARY 12, 2024

You need to reconsider the training methods, update your tech stack, and often even re-evaluate your goals — what you envisioned a year ago may no longer align with your business strategy and the changing L&D landscape. The audit may lead to significant changes in your L&D program.

Metrics 52

Metrics Compliance Training Develop ROI 52

CLO Magazine

OCTOBER 16, 2013

Higher emotional intelligence improves communication, bolsters morale and changes an unhealthy environment. On the other hand, the business world has already come to accept the benefits and somewhat unconventional strategies of emotional improvement. Ghini, from Six Seconds, said change is the most difficult part of the process.

Performance 89

Performance Metrics Consulting Communication 89

Xyleme

MAY 16, 2014

In one of our recent posts, " Why you need to take a Google Analytics approach to measuring learning ," we lay the foundation of our perspective regarding L&D''s constant battle for greater relevance in business strategy and planning. In short, learning and development organizations and departments are suffering from an analytics crisis.

Companies 97

Companies Metrics ROI Analysis 97

CLO Magazine

JANUARY 17, 2017

Further, talent analytics are playing a powerful new role in business; they’re becoming a new center of expertise in talent management, and they must be integrated into practice and strategy to determine how learning can most effectively serve employees’ needs and align talent to optimize business results.

Roles 32

Roles Management Diversity Training Metrics 32

CLO Magazine

NOVEMBER 18, 2016

Fortunately, as 2013 approached, hiring slowed, giving Wiedecker and his team time to find a solution. The book provided a blueprint to build a chain of evidence so he could link the training team’s efforts to business results. Essentially, start with the business goals, Level 4, then work down to Level 1. Pay Close Attention.

Kirkpatrick 32

Kirkpatrick Metrics Evalution Association Learning Management System 32

CLO Magazine

JULY 30, 2013

If today’s business environment could be summarized in one word, that word would be “fluid.” ” When an executive team thinks it has the organization under control, it cannot assume that grasp will hold for long; things are changing too fast. Engagement is seen as an independent workforce characteristic.

Trust 67

Trust Metrics Communication Culture 67

CLO Magazine

NOVEMBER 14, 2013

Many senior-level executives still equate learning with training events — to the detriment of the function — and learning leaders aren’t doing enough to change their minds. Further, learning departments aren’t doing anything to change the fixed mindset of the C-suite on the definition of learning.

Suite 65

Suite Training Train Social Networks 65

Vignettes Learning

DECEMBER 23, 2016

For the sake of our discussion here, let's define "at the moment performance" as acting instantaneously in response to a situation that needs to be fixed or changed. Before we plan to make changes in the future and when we achieve these changes, we hang on to the momentum for traditional practices. It's a natural thing to do.

Micro-Learning 63

Micro-Learning Performance Support Performance Tips 63

CLO Magazine

DECEMBER 21, 2013

More than half of CLOs report higher budgets in 2013 than in 2012, and many expect this year to be better still. Learning leaders believe they have passed through a difficult period and that the improving economy has caused a change in business expectations. It seems as if the global recovery continues to take hold.

Mobile 78

Mobile Social Compliance Training Outsource 78

CLO Magazine

JANUARY 29, 2014

Where the changes show up is in the data points companies analyze in conjunction with social and informal learning. • 92 percent seek to use learning technologies to respond faster to business change, but only 25 percent achieve this. Are they able to turn that knowledge into action? • How often they use it.

Informal Learning 64

Informal Learning Social Informal Brandon Hall 64

CLO Magazine

JUNE 18, 2013

Second, make sure learning results are measurable and on target with the overall business plan and providing real impact. Unlike some other CLOs, his job encompasses an organizational development component that incorporates change management, team intervention and organizational effectiveness responsibilities.

Leadership 52

Leadership Metrics CLO Program 52

Janet Clarey

JANUARY 2, 2013

As 2013 begins, it seems an ideal time to reflect back on 2012, share some observations and predictions, and get blogging again. Over the course of four months in late summer and early fall, I gathered data from nearly 100 systems and had demo’s with over 40 vendors for Bersin’s 2013 LMS Industry Study.

Diversity Training 66

Diversity Training Metrics Predictions Oracle 66

The Performance Improvement Blog

JANUARY 2, 2013

They examine what they do, compare that to what needs to be done, reflect on what they have learned, and make the needed change in the organization. . In an article for The Business Thinker , my colleague Jim Stilwell and I describe 13 ways in which leaders affect employee engagement. . . .

Blogging 182

Blogging Performance Metrics Coaching 182

Interactive Services

AUGUST 15, 2019

Of all aspects of business performance, compliance can be one of the hardest to measure. The In Focus: Compliance Trends Survey 2013 report, a joint study by Deloitte and Compliance Week , surveyed 189 senior executives with responsibilities for compliance and ethics. Look at what the business is already measuring (e.g.,

Compliance Training 40

Compliance Training Compliance Analytics Trends 40

WhatFix

JUNE 30, 2022

For any business, ensuring that team members have the required abilities and qualities for their assigned roles is crucial to success. It is common practice for businesses to define specific areas of competence that ensure success in certain circumstances or roles. How to Evaluate & Measure Employee Performance (+Key Metrics).

Examples 52

Examples Benefits Templates Roles 52

Jay Cross

OCTOBER 6, 2013

This article appears in the October 2013 issue of Chief Learning Officer. Simply this: Because knowledge has become the single most important factor of production, managing intellectual assets has become the single most important task of business.”. That’s why Return on Intangibles is the most important metric in the CLO’s toolkit.

Metrics 76

Metrics Toolkit Organizational Learning Stock 76

CLO Magazine

MARCH 19, 2013

Austin, Texas, March 18, 2013 — Chief Learning Officer magazine (CLO) recognized 52 organizations as learning and development leaders Sunday night at the 2013 LearningElite Gala hosted by the magazine at the Hyatt Lost Pines Resort & Spa in Austin, Texas. The 2013 LearningElite rankings are: Best Company: AT&T 2.

Companies 42

Companies Diversity Training Develop Oasis 42

SHIFT eLearning

MAY 20, 2014

Regardless of their size and type these companies realized that eLearning just makes good business sense. Thus, eLearning can facilitate your organization responds proactively to change by making sure employees have superior knowledge and skills. Article: eLearning Success- measuring the ROI impact and benefits, May 2013 ).

eLearning Strategy 100

eLearning Strategy Brandon Hall eLearning IBM 100

CLO Magazine

JANUARY 12, 2017

In 2013, after Voya Financial spun off from ING Group, its leaders had to rebuild and rebrand the investment and insurance firm, with a goal to make it “America’s retirement company.”. to find a baseline measure of organizational health and to identify key metrics to track whether employees were adhering to the new culture.

Metrics 32

Metrics Leadership Culture Problem 32

learnWorlds

MARCH 30, 2022

Change Management. Summary: Connect with Alex to learn more about customer success, reduce churn and increase growth for your SaaS business. There he gained the ability to move quickly, adapt to changing business priorities, and build new processes from the ground up. Business Strategy. Curriculum management.

Expert 52

Expert Custom Education Summary 52